Ottawa Specialists for IT Support Firms
Temporary IT Support Help
Progent's Consulting Expertise, Help Desk, and Ticketing for IT Service Organizations in Ottawa
Progent’s consulting support for IT service firms in Ottawa Ontario allows you to provide your customers Progent's consulting expertise and Help Desk Call Center support using your company's own branding as a transparent extension of your in-house network services group. These services can ease the way for you to add to your client base, fill out your service offerings, satisfy your customers, and improve your bottom line.
Progent’s nationwide team of network experts, PC support technicians, network administrators, and data security professionals have worked as seamless adjuncts to the IT staffs of some of the country's biggest IT support businesses. Progent’s breadth and depth of technical knowledge enables you to add to the capabilities of your IT service business, and Progent’s close integration with your support team lets you promote and preserve your branding.
Progent is a network support company with 20 years of experience delivering remote expertise to small and mid-size companies. Progent is a Microsoft Certified Partner and maintains one of the biggest groups of Cisco-certified CCIE network infrastructure engineers of any independent IT services company in the world. Progent has delivered remote IT assistance and consulting to customers in every state in the U.S. (See recommendations from Progent's clients.)
Using Progent's Services Under Your Own Brand
Progent's consulting program for network service firms features seamless resale to your clients of world-class IT services. Progent bills you exclusively and works under your instructions to deliver your customers consulting and support services under your brand. Also, Progent offers a low-cost Off-hours Support Program for customers who need access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing systems are the enabling technology behind a successful service desk. But enterprise-grade ticketing platforms are not just costly to acquire and staff, but also a hassle to configure and manage. Smaller IT support providers seldom have the required budget or personnel. Progent's Help Desk and ticketing program gives IT service firms an economical way to keep their custom branding while providing their clients responsive desktop support services backed by an advanced ticketing system and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Firms
Progent's Call Center and ticketing solution for IT service organizations leverages Progent's sizable investments in advanced ticketing software, an online desktop services staff, and a network of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can set up data interchange with your current ticketing platform. The standard and optional features offered with Progent's Service Desk and ticketing services allow you to expand your support volume, the diversity of technologies your business can take on, the number of {geographies you can service, and your overall availability.
Important features of Progent's Help Desk and ticketing program for IT support organizations include:
- Progent's remote desktop support staff delivers Level 1 end user help with 1-hour SLA to begin work during normal business hours.
- Standard service times are from 5am to 7pm PST, five days a week.
- Extended hours support is available at extra cost.
- Optional onsite support in major metro areas is offered across the US at additional cost.
- You retain full control of your customers and billing.
- Your customers enter service requests through your branded web portal, an 800 number, or by sending an email to your dedicated mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until resolution.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting for IT service firms allows your support team to act as a single source for practically all technical expertise your clients may require. You can build your team and core in-house competencies steadily without having to say no to opportunities due to a gap in expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your in-house support group, responding to your coordination, and invoices you rather than your customer.
- By-the-Minute Billing: Progent charges by the minute to minimize expenses.
- Extensive Documentation: Progent uses an enterprise-class documentation platform to ensure that all services performed are thoroughly documented. This makes it easy for support group to transfer service responsibilities to internal consultants when you have enough people and relevant technical skills.
- Safely Expand Your IT Support Business: You can easily and efficiently take on more jobs beyond your main areas of excellence and open additional territories without assuming the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Name: You can solidify your mind share as a comprehensive network service firm by offering more solutions to more customers under your own company name.
- Add to Your IT Support Portfolio: Progent can provide top-tier expertise in a broad range of technologies and can be a reliable resource for expanding your IT service operations.
- Fast Escalation: Thanks to a sizable roster of high-level technology experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest problems can be handled promptly.
- Keep Your Clients Happy: Satisfied customers stick. By teaming with Progent, you can keep delivering solutions without ever forcing clients to seek help outside the fold.
- Online Support Professionals: For two decades, Progent has provided remote IT support from Help Desk support to high-level consulting. Effective remote service cuts costs and produces fast solutions.
- Advanced Industry Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Ottawa, Ontario Companies
Progent's nationwide team of certified consultants and technical experts can provide Ottawa, Ontario organizations a wide range of remote consulting and debugging expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- AD Integration
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Remote IT Technical Support
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Security and Compliance Monitoring
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support Services
- Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Automation
- Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- BYOD Integration
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense
- Backup/Restore Solutions
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- WiFi Site Surveys
Learn More Details About Progent's Consulting Support for IT Service Firms in Ottawa, Ontario For additional information about Progent's consulting support for IT service firms in Ottawa, Ontario, call 1-800-993-9400 or see Contact Progent.
An index of content::
Cisco SIP Architecture IT Services
24/7/365 Cisco CUBE and SIP Online Troubleshooting
Progent's Cisco CCIE-certified SIP integration experts can help you to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide cost-effective online or onsite support to assist you to move smoothly to an advanced unified communications environment that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Remote Network Monitoring Online Support
Microsoft Operations Manager Online Troubleshooting
Remote continuous monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can get a level of protection that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical services created to assist you to identify and resolve a most IT network problems before they get big enough to disrupt productivity.
Windows and Solaris Engineer
UNIX with Windows Technical Support Services
Progent can help your business to plan and implement an efficient transition from a UNIX-based information system to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your data and minimize productivity discontinuity by designing an effective transition plan that protects your existing assets in UNIX software and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of existing infrastructure, migration planning and validation, Microsoft Exchange migration services, data and application transition, and server and storage system migration and economization.
24/7 At Home Employees Cloud Integration Computer Engineer
Offsite Workers Cloud Integration Consultant
Progent can help small and medium-size organizations to set up their home-based workers with transparent integration with public cloud applications and services.
Wi-Fi IP phone integration Remote Support
Wi-Fi VoIP phone integration IT Consultants
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for workers who are mobile within office, warehouse, health-care or other venues where IT management wants portable phones that provide more control, data security and durability than is achievable with the Bring-Your-Own-Device mode of workplace communications. Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune many components of your Wi-Fi environment such as wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants can provide remote and on-premises assistance to help your organization build and maintain a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
MCSE Expert Certified SharePoint 2016 Information Rights Management Integration
SharePoint Deployment Architecture Consultant Services
Progent's Microsoft-certified consultants offer affordable remote and onsite consulting expertise, software development, and technical support services for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Services Documentation Onsite Technical Support
Award Winning Service Database Specialists
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or local service firms who offer minimal documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has access to the service reports transmitted by each consultant to every client. The practice of detailing and archiving support activity results in more effective service and avoids a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release vital service information.
Top Quality Windows Server 2016 Hybrid IT Consulting
Windows Server 2016 Stretch Clusters Professional
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery system built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Palo Alto Networks PA-3000 Series Firewalls Security Tech Services
Remote Palo Alto Networks User-ID Cybersecurity Contractor
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a next-generation security environment that extends across your data center and cloud assets and protects any user at any location with any endpoint device.
Integration wireless IP phones and Aironet APs
wireless VoIP phones and Meraki APs Technology Consulting
Cisco's wireless VoIP phones are hardened wireless handsets intended for professionals who are on the move within campus, hospitality, retail or other environments where management wants portable phones that provide more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of mobile communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and optimize numerous components of your wireless environment including wireless access points, routers and switches, wireless LAN controllers, and call management tools. Progent's certified experts offer remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone deployment by providing services that range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
ASA Firewall with Firepower Remote Troubleshooting
Onsite Technical Support ASA and PIX
Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Professional Service Database
Tracking Service Costs Onsite Technical Support
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide minimal documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by every consultant to every client. The practice of detailing and organizing support records results in more efficient support and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who won’t release the keys to the kingdom.
Excel and SharePoint Consultant Services
Award Winning Microsoft Certified Expert Specialist Excel 2010
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote support services to assist your organization to design, develop, test, deploy, administer, and troubleshoot business applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can help your business to move your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility problems between various releases of Excel. Progent can provide as-needed support to clients looking for a fast solution to a specific problem associated with Office Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical applications built on Office Excel. Progent's affordable online training classes for Office Excel can be custom tailored to address the special requirements of individuals or groups.
Catalyst 9115 Access Point IT Consulting
Catalyst Wi-Fi 6 AP Security Online Help
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point experts can provide affordable remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
IP Address Management Engineer
Network Device Configuration Management Remote Consulting
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, monitor, reconfigure and troubleshoot their networking appliances such as routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when problems are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating appliances that require important software patches, or identifying the cause of performance problems.
Check Point ZoneAlarm Security Companies
Check Point Firewalls Security Services
Progent's Check Point experts can show you how to choose and deploy Check Point Software Firewall/VPN software and appliances powered by Check Point Software's security platform to provide an affordable and effective security defense for your IT network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and offer a single stop for on-going technical support, administration, education, and design services.
Office Word VBA Programming
Office Word for iOS Consultancy
Progent's certified Office Word and Office 365 Word consultants can provide a wide range of economical online support services to help your organization to manage and troubleshoot your current Microsoft Office Word environment or help you to migrate to a newer version of Office Word. Support offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between various releases of Office Word, integrating Word with different Office apps such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and remote training customized for your special requirements.
BlackBerry BES Server Information Technology Consulting
RIM BlackBerry Exchange Consulting
Progent can provide the expertise of BlackBerry-certified experts who can assist small companies to design, administer, and repair BlackBerry technology affordably and effectively, eliminating the need for an internal BlackBerry expert and minimizing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient remote service delivery model, offers small and mid-size companies a cost-effective option for incorporating BlackBerry devices and software productively into their IT network.
High-Availability Failover Clustered Servers Support Services
Microsoft Windows 2003 Cluster Server Online Support
Progent provides Windows 2003 Cluster Server assistance to help your business utilize zero-downtime server clusters designed to provide 100% operation. Clustered Windows servers for high-availability systems include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By showing you how too design high availability server clustering environments based on Windows Server Cluster 2003, Progent’s Premier Windows professionals ensure that your high availability clustered servers are configured to optimize the strategic value of your computer network.
Consultant Services Exchange 2019 Mailbox Migration
Exchange 2019 Planning Professionals
Progent can help you in any phase of your migration to Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.
Amazon AWS Machine Image Coder
Amazon S3 disaster recovery Development Firm
Progent offers affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security.
Remote Exchange 2013 Disk Availability Group Professionals
Exchange 2013 DAG Services
Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These improvements favorably impact vital facets of IT including manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange 2013, create an efficient validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Microsoft Exchange 2013.
Wi-Fi VoIP phone integration Network Engineer
Professional wireless IP phone integration
Cisco's wireless IP phones are industrial-grade wireless devices intended for workers who are mobile within office, warehouse, retail or other environments where management wants portable phones that provide more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune numerous key pieces of your Wi-Fi infrastructure including access points, switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide remote and on-premises assistance to help your organization build and manage a Cisco wireless IP phone deployment by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Urgent SCCM 2016 Mobile Device Management Consultants
Computer Consultant System Center 2016 Configuration Manager
Configuration Manager 2016 automates application and device provisioning and updating, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, performs health monitoring, allows secure self service, and delivers a common control mechanism for administering multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist your organization with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Non-stop Internet Access Technical Support
Automatic Fail-over Consulting Services
Progent's Cisco-authorized network professionals can show you how to create an economical, 24x7 Internet connection architecture that can deliver non-stop Internet access via a wide array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to help you apply the latest technology for 24x7 Internet connectivity to create an economical, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet access.
SharePoint 2019 and Windows Server Professionals
Configuration SharePoint 2019 PowerApps Gateway
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and debugging services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive intranet system.
Consultant Contact Center
Unified Mobility Manager Consultant Services
Cisco Unified Communications Manager, previously branded CallManager, operates as the foundation of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating tightly with apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified network consultants can deliver efficient and affordable remote and onsite expertise to assist businesses of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that add optimum business value. Progent's consultants can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server.
Top Consult ransomware protection checkup
Engineer ransomware prevention
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is intended to assess your company's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information about your existing antivirus tools and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup/recovery system that minimizes your exposure to a ransomware attack and meets your company's needs.
PC Desktop Network Consulting Organization
Microsoft and Mac Desktop Remote Technical Support
Progent can provide a wide array of low-cost online and onsite consulting services to help your business to deploy, administer, and debug workstations and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Polycom Video Conferencing Specialists
Immersive Telepresence Computer Consultant
Progent can provide the support of a senior consultant with extensive hands-on experience configuring, managing, and upgrading immersive telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT support group, your Internet Service Provider, and your video conferencing technology supplier to help your company increase the strategic value of your telepresence ecosystem.
Windows Server Essentials Launchpad Professionals
Windows Server Essentials Dashboard Remote Support Services
Windows Server Essentials is an affordable, entry-level platform that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid networking paradigm that includes local and virtualized cloud-based resources. Progent's consultants offer budget-friendly remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid local/cloud-based model for your computing ecosystem. Progent offers full-service project management to help you plan and carry out a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting, troubleshooting, and training.
UNIX Network Security Testing
UNIX Security Team
If your company has a Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a broad range of security areas including security management practices, security architecture and models, access control systems and techniques, applications development security, operations security, physical security, telecommunications, network and Internet security, and workplace recovery planning. CISM and CISSP define the fundamental skills and international standards of knowledge that network security managers are required to master. These accreditations give executive management the confidence that those who have earned their CISM or ISSAP qualification have demonstrated the background and knowledge to deliver effective security support and engineering services.
SCCM 2016 Distribution Point Remote Troubleshooting
SCCM 2016 Cloud Management Gateway Remote Consulting
Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
24-Hour SharePoint Server Specialists
Emergency SharePoint Portal Server Remote Technical Support
Progent’s Microsoft-certified consultants offer companies of any size consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint provides a common location for your workers or clients to access, organize, distribute and manipulate useful information, documents, and software and to interact with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they’ve created in a way that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can help your organization to manage your existing SharePoint environment or migrate to the latest version of SharePoint.
Small Business Outsourcing Small Offices
Small Offices Server Consultants
Progent delivers the services of Microsoft and Cisco-Premier network consulting professionals to show customers affordable ways to help organizations optimize the value of Microsoft and Cisco technology. For networks that range from remote offices to large enterprises, Progent's network consultants can assist you to improve your information system's e-mail architecture, security, availability, throughput, and IT management.
Microsoft System Center Operations Manager Computer Consultants
Top Remote Network Monitoring IT Services
Remote 24x7 network monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can get a degree of network stability that was once reserved for enterprises. Progent can provide several RMM options available as economical services created to help you to detect and resolve a most IT network problems before they can hurt productivity.
Consultancy Infor SyteLine CloudSuite Configurator
Infor SyteLine CloudSuite Inventory Management Professional
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes in order to bring products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration.
