Parsippany Consulting Services for Network Support Firms
Transparent Temporary Support Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Providers in Parsippany
Progent's consulting support for IT service firms in Parsippany New Jersey allows you to provide your customers Progent's consulting and Help Desk Call Center support using your company's own branding as a seamless supplement to your regular network services group. This can help you grow your client base, flesh out your service offerings, create happy customers, and improve your bottom line.
Progent's nationwide team of network engineers, desktop integration and troubleshooting specialists, network admins, and data security consultants have worked as transparent adjuncts to the IT staffs of some of the country's largest IT support businesses. Progent's range of technical knowledge allows you to add to the capabilities of your IT service business, and Progent's transparency lets you promote and protect your branding.
Progent is an IT consulting firm with two decades of background providing online expertise to small and mid-size organizations. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure engineers of any private IT services firm in the world. Progent has delivered remote IT assistance and advanced consulting to customers in every state in the U.S. (Refer to testimonials from Progent's customers.)
Providing Progent's Support Services Under Your Own Brand
Progent's consulting program for network service firms offers seamless resale to your clients of professional IT services. Progent bills you directly and performs under your direction to deliver your customers consulting and support services under your brand. Also, Progent offers a low-cost Extended Hours Support Service for customers who require access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing is fundamental to an effective service desk. But full-featured ticketing systems are not only costly to license and staff, but also challenging to set up and maintain. Small or niche IT support companies rarely have the necessary financial or human resources. Progent's Help Desk and ticketing program gives IT service organizations a practical way to keep their custom branding while delivering their clients responsive desktop support services built around an advanced ticketing platform and supplemented by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Firms
Progent's Help Desk and ticketing solution for IT service firms leverages Progent's investments in highly scalable ticketing software, a remote desktop services staff, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing system exclusively or Progent can establish communications with your current ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing services allow you to increase your support workload, the range of technologies your firm can handle, the number of locations you can serve, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT service firms include:
- Progent's remote desktop support group delivers Level 1 end user support with 1-hour SLA to begin work during standard work hours.
- Normal support times are 5am to 7pm PST, five days a week.
- Extended hours support is offered at extra cost.
- Optional onsite service in larger metros is available across the US at extra cost.
- You have complete control of your customers and invoicing.
- Your customers submit service requests by means of your branded Internet portal, a toll-free number, or by sending a request to your assigned mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified remotely until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Providers
Progent's consulting expertise for IT service organizations allows your support team to act as a sole source for practically all IT expertise your clients may need. You can grow your staff and core in-house competencies steadily without having to say no to new business owing to a lack of expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent works as a transparent supplement to your in-house IT service team, under your management, and bills you rather than your client.
- By-the-Minute Billing: Progent charges by the minute to minimize expenses.
- Extensive Documentation: Progent utilizes an enterprise-class documentation platform to ensure that all services performed are thoroughly documented. This makes it easy for you to shift service assignments to internal consultants once you have enough staff and appropriate skill sets.
- Safely Grow Your Service Business: You can easily and safely accept more opportunities beyond your core fields of expertise and open additional territories without exposure to the risks associated with expanding your head count too rapidly.
- Strengthen Your Brand: You can improve your positioning as a comprehensive IT support provider by offering more services to more clients using your own brand.
- Flesh Out Your IT Support Catalog: Progent offers world-class support in a broad range of technologies and can act as a reliable resource for growing your IT support business.
- Rapid Problem Escalation: Thanks to a large team of high-level consultants ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging issues get resolved promptly.
- Make Your Clients Satisfied: Happy clients are loyal. By teaming with Progent, you can continue making your customers successful without ever forcing clients to look for expertise from other support firms.
- Remote Support Experts: For 20 years, Progent has provided online network support from Call Center support to advanced consulting. Effective online support cuts costs and produces quick results.
- Major Certifications: Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Parsippany, New Jersey Businesses
Progent's veteran roster of certified engineers can deliver Parsippany, New Jersey businesses a broad array of remote technical guidance and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud
- Remote Network Troubleshooting
- Telecommuter Support
- Cisco Network Infrastructure
- Juniper Technology
- Cisco Routers Expertise
- Cybersecurity Consultants
- Penetration Testing with NodeZero
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtualization Automation
- Rapid, Low-cost .NET Software Development.
- Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Management
- Apple iPhone Integration
- Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Surveys
Learn More About Progent's Consulting Program for IT Service Providers in Parsippany, New Jersey For more information about Progent's consulting support for network service firms in Parsippany, New Jersey, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Specialists Solaris with Windows
Solaris with Windows Consultants
Progent can assist you to plan and implement a smooth migration from a UNIX-powered information environment to a network powered by MS Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to guard your data and minimize business discontinuity by designing an efficient migration plan that protects your current assets in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include evaluation of existing environment, migration strategy and validation, Microsoft Exchange migration expertise, information and application transition, and server and storage transition and economization.
Consultants Operations Manager
System Center Operations Manager Computer Consultants
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
Microsoft Experts Windows Server 2019 Hybrid Configuration IT Consultant
Windows Server 2019 with Linux Consulting Services
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Windows Server Essentials and Microsoft 365 Consultants
Windows Server Essentials Specialist
Progent's consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent offers comprehensive project management so you can design and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Configuration Windows 11 Management
MCSE Expert Certified Microsoft Windows 11 Configuration Manager Consultancy
Progent's Windows 11 consultants offer a range of services for Windows 11 including Microsoft 365 solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, centralized deployment, and Call Center support services.
Shared Network Support Help Desk Costs Troubleshooting
Support Desk Sharing Cost Savings Online Troubleshooting
Progent's Help Desk outsourcing and co-sourcing services help organizations to cut costs, enhance output, and adapt rapidly to fast-changing economic circumstances.
After Hours ProSight Windows Server Management Network Engineer
Automated Server Monitoring IT Consulting
ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the state of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be addressed before they can disrupt productivity.
Microsoft Exchange 2003 Technology Consulting
Integration Microsoft Exchange 2003 Upgrade
Progent's certified engineers provide computer support and network consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting expertise for Microsoft Exchange 2003 Server include system design, installation, project management, onsite and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Exchange 2003 Server Migration
Onsite Technical Support Exchange 2003 Server Upgrade
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2003 upgrade strategy that avoids network downtime, reduces ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include assistance with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.
Top Solaris Professional
Sun Solaris Setup and Support
Progent's Solaris family consulting experts offer small companies and developers support for managing and maintaining Solaris environments that coexist with Microsoft-based networks. Progent offers your organization contact with Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise provides you with a convenient single source to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Urgent 64-bit Upgrade Online Consulting
64-bit Computing Consultant Services
Progent's Microsoft-expert consultants can help your organization to enhance your servers or workstations from 32 to 64 bits. Progent can help you to understand the risks and advantages of moving to 64-bit computing, plan an efficient migration strategy that reduces operational interruptions, and deliver economical, expert remote help to assist you to install 64-bit software and application programs on your existing computers.
24x7 Forefront TMG 2010 IT Consultants
Forefront Network Inspection System Support and Setup
Forefront TMG 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that delivers a one-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to design and carry out test and production deployments; integrate Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Juniper SA700 SSL VPN Security Consulting
Juniper SSL Router Cybersecurity Organization
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Sun Solaris Consulting
Computer Engineer Sun Solaris
Progent's Solaris family support services provide small and mid-size companies and developers help with managing and maintaining Sun Solaris systems that operate with Microsoft-based technology. Progent can give your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Microsoft Expert Technology Professional Windows and UNIX
Solaris with Windows Consultant Services
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with an easy single consulting firm to help you create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Dynamics GP Power BI Computer Consultant
Dynamics GP Power BI Specialist
Dynamics GP/Great Plains 2010 financial software is a comprehensive business management solution that integrates data and operations across your business, communicates easily with other applications, and connects employees, clients and vendors regardless of time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you install and maintain a robust, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Largest Hyper-V 2016 PowerShell Support and Help
Windows Hyper-V 2016 Support Outsourcing
Windows Hyper-V 2016 incorporates key features first developed for and refined on Azure, among the world's biggest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network topology for a cloud-based or hybrid installation, create and execute a non-disruptive migration strategy, train your IT management and support personnel, and deliver as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Design Firm Dynamics GP App Development
Dynamics GP eConnect Specialist
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to analyze your business more effectively, transforming raw data into valuable insights into your business.
Network Consultants Hornetsecurity Altaro VM Backup Offsite
Altaro VM Backup Planning Help and Support
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to plan, deploy, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Hyper-V 3.0 Virtual Server Specialists
Virtual Server Administration Website Remote Technical Support
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas including secure multitenancy, agile infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT costs and improve productivity.
Database Specialists
Database Administration Services
Progent's certified relational database developers offer businesses of any size remote DBA and programming services for leading RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include installation and configuration, database architecture and coding, administration support, replication strategies, storage management, tuning, migration, information security, backup and recovery systems, troubleshooting, and training.
Sun Solaris Migration Consultant
Solaris Migration Consultant
Progent can help your company to design and execute a smooth transition from a Sun Solaris-based IT environment to a network powered by Windows and capable of supporting Microsoft's popular office productivity suites, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you guard your information and minimize productivity discontinuity by designing an effective migration strategy that preserves your current assets in Solaris software and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing environment, transition strategy and validation, Microsoft Exchange migration support, data and application software transition, and processor and storage system transition and economization.
Emergency Microsoft 365 Gmail migration Online Consulting
Technical Support Services Hybrid Configuration Wizard
Microsoft supports seamless hybrid environments that combine Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on time and within budget.
WLAN controller Online Help
Remote Support Wi-Fi 6 wireless controller
Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of wireless APs, optimizing wireless performance by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology.
Juniper SSG550M Router Security Audit Services
Top Juniper SSG520M Router Firewall Audit
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Urgent Microsoft Certified Partner Information Technology Consulting Companies
Certified Microsoft Partner Tech Consultant
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the top client satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business better solutions for your information network.
Operations Manager Consultants
Consultants Operations Manager
Small to middle size businesses can now get all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced network service programs, mid-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide small business information systems enterprise-class availability, protection and productivity.
Dynamics GP/Great Plains Features Online Consulting
Dynamics GP Power BI IT Consultant
Key features of Dynamics GP accounting include a modular structure that lets you buy just the functionality you require, a standards-based foundation based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting capabilities that allow you to monitor all operations, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate information, the capability to integrate data from virtually any database or workstation application into Microsoft GP, and an open architecture that makes it possible to create custom programs. Progent can help you configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to show you how to convert the advanced features of Dynamics GP business accounting software into a productive business management solution.
Juniper J Series Gateway Cybersecurity Company
Security Consultancy Juniper J2350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Amazon MWS integration Contract Development
Amazon Marketplace Web Service Programming Firm
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Coder Amazon Marketplace Web Service integration
Remote Amazon Marketplace Web Service integration Design Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Microsoft Small Business Server 2003 Online Support
Integration SBS 2008
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET components included with Small Business Server requires a network consultant with hands-on background designing and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server professionals have an average of more than a decade of experience integrating computer networks founded on Microsoft technology. This background ensures you success in installing, managing, and troubleshooting IT solutions that incorporate the Microsoft SBS Server suite of servers and applications.
Ubiquiti UniFi Controller management Consultant
Ubiquiti UniFi Wave 2 WiFi access point Consultancy
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple venues with any number of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi professionals who can help your organization to assess the value of Ubiquiti's UniFi technology for your environment and assist you to design, install, manage, and maintain your UniFi ecosystem.
Urgent Wireless LAN Remote Technical Support
WiFi 6/6E migration Network Consultant
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to configure, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
SCDPM 2012 Migration Professional
SCDPM 2012 Consultant
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of any size to plan, implement, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also help your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Windows and UNIX Specialist
UNIX with Windows Remote Troubleshooting
If your business computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to integrate your servers into a cohesive environment that permits all your operating systems to run side by side for easy management, transparent dataflow, high dependability, enhanced performance, and tight protection. Progent's UNIX and MS Windows integration assistance offerings feature IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and repair, on-site technical support, and Helpdesk outsourcing.
IT Infrastructure Asset Report Engineer
Network Infrastructure Health Audit Consultancy
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a more manageable and more secure Active Directory implementation. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with government and industry security requirements, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and higher availability.
Google Cloud hybrid solutions Consultants
Engineer Enterprise hybrid cloud integration
Progent can provide expert online consulting to help companies integrate their information networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that combine on-premises resources as well as cloud services. To assist you to integrate cloud services with networks, Progent offers a range of cloud migration services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over two decades of background providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
High Availability Load Balancing Integration
Troubleshooting Cisco LocalDirector 400 series
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
IT Consultants Exchange 2013 Unified communications
Exchange 2013 Disk Availability Group Consult
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact vital facets of IT including ease of administration, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management for Exchange 2013.
IT Services Dynamics GP/Great Plains Features
Microsoft Dynamics GP ERP Online Help
Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management platform that integrates information and processes across your company, interfaces easily with other applications, and brings together workers, clients and suppliers unrestricted by time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a robust, secure server and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full power of Dynamics GP 2010.
Flex Series Wireless Controller Online Consulting
Consultant Services 5500 Wireless Controller
Cisco's {Catalyst Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of wireless APs, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
White Papers Small Business IT Outsourcing
Largest IT Outsourcing Model Article
Progent's IT outsourcing services offer budget-friendly computer support for mid-size businesses. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT technical services can smooth out costs and eliminate uncertainties, allowing network support budgets to increase in a more moderate and controlled manner than is feasible by amassing a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system foundation for your vital Windows-powered business software such as Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Top Rated ProSight Endpoint Ransomware Monitoring Technical Consultant
Computer Consultants ProSight Endpoint Ransomware Monitoring
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology from SentinelOne to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat progression including filtering, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Dynamics GP Software Network Engineer
Microsoft Expert Dynamics GP Power BI IT Consulting
Progent's Microsoft certified consultants provide a range of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP package built, like all Microsoft financial solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the option to add clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains support experts can show you how to deploy, configure and administer the latest version of Dynamics GP or upgrade efficiently from an earlier version.
Support and Help Microsoft Exchange
After Hours Exchange Server 2003 Network Consultant
Progent's Microsoft Premier professionals can provide expert support for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange installations or updates and can supply onsite technicians to help enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Top SQL Server 2016 and Windows Server 2012 R2 Consulting Services
SQL Server 2016 Always Encrypted Support Outsourcing
Microsoft SQL Server 2016 offers significant improvements in speed, scale, security, uptime, mobile computing support, plus built-in business intelligence. New features include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Exchange 2013 Data Loss Prevention Professional
Microsoft Exchange 2013 Online Help
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These enhancements affect key facets of IT like ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange 2013.
Microsoft LCS Server IM Help and Support
Specialists Microsoft LCS Server IM
Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade solution featuring enhanced security, transparent compatibility with other Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product allows cost savings and elevated business efficiencies, enhanced individual productivity, and better IP security. MS Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer online and on-premises configuration support and troubleshooting help for your Office Communications Server environment and can assist you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and carry out an efficient migration that will add business value to your information network
DoubleTake Carbonite Software Computer Consultants
Double-Take Software Support and Help
DoubleTake/Carbonite Software offers a family of tools intended to provide small and midsize companies a range of cost-effective solutions for backing up and recovering business-critical applications including Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business IT systems to create an advanced level of fault tolerance and disaster recovery capability at a budget-friendly cost.
Consultant Services ProSight Email Guard Spam and Virus Filtering Service
Consultant Services Email White Lists
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Private Cloud Virtual Datacenter Hosting Consulting Services
Consultancy Private Clouds for Small Businesses
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud to avoid major investments in the purchase, upkeep, and operation of computer equipment and facilities while benefiting world-class levels of network availability and security.
