Rochester Consulting Expertise for Computer Support Firms
Transparent Short-Term Support Team Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing for Network Service Firms in Rochester
Progent's consulting services for IT service firms in Rochester New York allows your company to offer your clients Progent's consulting and Help Desk support under your company's own branding as a transparent supplement to your in-house network services team. This can help you grow your client base, close gaps in your service portfolio, create happy customers, and improve your bottom line.
Progent's roster of network engineers, desktop integration and troubleshooting specialists, IT admins, and data security professionals have acted as transparent extensions to the support staffs of some of the world's largest IT support businesses. Progent's breadth and depth of technical knowledge enables you to broaden the scope of your IT support business, and Progent's transparency helps you promote and protect your company's brand.
Progent is a network support company with two decades of experience providing remote consulting services to small and middle-size organizations. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco-certified CCIE network infrastructure experts of any independent computer services firm in the world. Progent has provided online IT support and consulting to clients in every state in the country. (Check out recommendations from Progent's customers.)
Providing Progent's Support Services With Your Own Brand
Progent's reseller program for network service organizations features seamless resale to your customers of world-class IT services. Progent invoices your firm exclusively and works under your instructions to deliver your customers support services under your brand. Also, Progent has a low-cost Extended Hours Support Program for clients who need 24x7 technical support.
Help Desk and Ticketing for IT Service Organizations
Ticketing systems are the enabling technology behind a successful IT Call Center. But modern ticketing platforms are not only expensive to license and staff, but challenging to configure and manage. Small or niche IT support organizations rarely have the required resources. Progent's Service Desk and ticketing program offers IT service firms a practical way to keep their custom branding while providing their customers responsive desktop support services backed by an advanced ticketing platform and supplemented by rapid escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Organizations
Progent's Service Desk and ticketing program for IT service organizations takes advantage of Progent's investments in advanced ticketing technology, an online desktop support team, and a group of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing system as a secure tenant or Progent can establish communications with your existing ticketing platform. The features offered with Progent's Call Center and ticketing program allow you to expand your physical and virtual support workload, the diversity of technical issues your company can take on, the number of locations you can service, and your hours of availability.
Key features of Progent's Call Center and ticketing program for IT service companies include:
- Progent's online desktop support staff delivers Level 1 end user help with 1-hour service level agreement to commence work during normal business hours.
- Standard service hours are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is available at extra cost.
- Optional onsite support in major metro areas is offered throughout the US at extra cost.
- You retain full control of your customers and billing.
- Your clients enter requests using your branded web portal, a toll-free number, or by directing a request to your assigned email address.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting for network service organizations allows you to act as a sole point of contact for virtually all technical expertise your clients may require. You can grow your staff and strategic IT skills at your own pace without being forced to decline opportunities owing to a gap in expertise or the absence of personnel.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your internal support group, under your direction, and bills your firm rather than your client.
- By-the-Minute Billing: Progent bills by the minute to minimize costs.
- Extensive Documentation: Progent utilizes an advanced service documentation platform to ensure that all IT services delivered are fully described. This enables support group to shift account assignments to internal consultants once you have enough staff and relevant skill sets.
- Safely Expand Your IT Support Practice: You can easily and affordably accept more opportunities beyond your main fields of expertise and serve additional geographies without exposure to the risks involved with expanding your full-time staff too quickly.
- Re-enforce Your Brand: You can improve your positioning as a full-spectrum IT service provider by delivering more solutions to more clients under your own company name.
- Flesh Out Your IT Support Catalog: Progent offers top-tier support in a wide range of technologies and can be a reliable resource for expanding your IT service operations.
- Rapid Problem Escalation: With a sizable team of high-level technology experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging problems get resolved promptly.
- Keep Your Customers Happy: Happy clients stick. By joining with Progent, you can keep delivering solutions without ever forcing clients to seek help outside the fold.
- Online Technical Support Experts: For 20 years, Progent has provided remote IT support ranging from Call Center support to high-level consulting. Efficient remote service cuts costs while delivering quick solutions.
- Major Industry Certifications: Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Rochester, New York Companies
Progent's nationwide roster of certified engineers can provide Rochester, New York companies a wide array of online consulting and troubleshooting services. Practice areas offered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud
- Remote IT Technical Support
- Telecommuter Support
- Cisco Network
- Juniper Technology
- Cisco Routers Experts
- Cybersecurity Consultants
- Penetration Testing with NodeZero
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support Services
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtualization Management
- Fast, Low-cost .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- Smartphone Integration
- iPhone Support
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Backup/Restore Solutions
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Surveys
Find Out More About Progent's Consulting Program for IT Service Firms in Rochester, New York To learn more information about Progent's reseller support for network service organizations in Rochester, New York, call 1-800-993-9400 or visit Contact Progent.
An index of content::
ransomware protection Services
Largest ransomware recovery strategies Consulting
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your organization's preparedness to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to collect information about your current antivirus tools and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup system that reduces your vulnerability to ransomware and aligns with your company's needs.
24-7 Cybersecurity Firm SonicWall NSA 5650 Firewall
SonicWall NSSP 12000 Firewall Network Security Testing
Progent's SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your business practices.
Windows and Solaris Specialists
Windows and Solaris Support Services
If you are developing UNIX-based software in an environment that has Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of high-value know-how while avoiding the continual hassle of maintaining your business network. By using automated network monitoring and by delivering remote and on-site assistance as your company needs it, Progent represents an economical solution for managing an information network that provides high availability, protection, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises service and repair, network monitoring, and Help Desk support.
Florida Network Design
Phone Support Onsite and Remote Support
Progent's Technical Response Center provides national extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone support and online secure computer access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of nationwide support engineers makes it possible to escalate even the toughest problems to appropriate specialists as needed. For critical problems, the Technical Response Center endeavors to respond to your call for service within one hour.
Comprehensive Event Management Professional
24-7 Information Technology Consulting MOM 2007
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and repairing Microsoft SCOM solutions and offer companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
24x7 Auditor Check Point 9000 Quantum Force Firewalls
Firewall Network Install Check Point 26000 Firewalls
Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall and VPN software and appliances based on Check Point's security platform to provide an affordable and effective security solution for your business network. Progent can also help you configure other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a central stop for on-going network support, administration, education, and design expertise.
Problem Escalation Through Teamwork Network Consultants
Top Rated Access to External Support Databases Consolidation
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of hands-on industry background, in the trenches of IT support, performing a wide variety of IT tasks for an extensive mix of customers. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices training that Progent instills in its support staff. This means that you get not only expert technical capability, but also a support engineer with field-tested approaches for applying computer knowledge to resolve actual network problems quickly.
Windows Server 2022 Windows Admin Center Configuration
Windows 2022 IT Consultants
Progent's certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Snatch ransomware hot line Engineer
Consultant Services Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
24x7x365 Cybersecurity Firm WatchGuard Firebox T70 Firewall
WatchGuard Firebox T45 Firewall Network Consultant
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Cisco Catalyst WiFi Management Consultants
Catalyst 802.11ax AP Online Support Services
Progent's Cisco-certified Catalyst Wi-Fi 6 WAP experts offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
24 Hour Support Hornetsecurity Altaro 365 Total Backup
Altaro Microsoft 365 Total Mailbox Backup Technical Support Services
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Consultant Services Microsoft Entra Exchange
Microsoft Expert Microsoft Azure hybrid cloud integration Consult
Progent's consultants can help you with every aspect of Azure cloud migration such as needs definition, prerequisites assessment, system architecture, pre-production testing, implementation, centralized administration, performance tuning, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to work in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based services.
IT Services Firepower
Cisco Certified Expert Online Troubleshooting Firepower NGFW Firewalls
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized control of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
NodeZero Security Penetration Testing Cybersecurity Contractor
Technology Consulting NodeZero Certified Security Penetration Testing
Progent's certified cybersecurity experts can run NodeZero-based penetration tests to make sure your security defense systems and policies are properly configured and effective.
ProSight Automatic Network Mapping Consultant
Integration Services Automatic Network Infrastructure Mapping
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming management activities, WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, locating devices that require critical updates, or isolating performance bottlenecks.
24-7 Cybersecurity Firms Check Point Power-1 Firewall
Check Point 3000 Firewalls Cybersecurity Firms
Progent's Check Point experts can show you how to select and configure Check Point Firewall and VPN software and appliances powered by Check Point Software's technology to offer an economical and effective security defense for your corporate network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and provide a central stop for continuing network support, maintenance, training, and design services.
SCDPM 2012 Security and Compliance Online Help
24 Hour Microsoft Expert SCDPM 2012 Planning Online Troubleshooting
Progent's Microsoft-certified consultants can provide online or in-person expertise to help companies of any size to design, implement, manage, and repair a backup system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing particularly stubborn issues, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
DoubleTake Carbonite Availability Professional
Double-Take Replication Specialist
DoubleTake/Carbonite Software offers a selection of tools designed to deliver small businesses a range of cost-effective solutions for backing up and recovering business-critical workloads such as Microsoft Exchange Server, SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT networks to achieve a high state of availability and disaster recovery capability at an affordable price.
QTS Data Center Sacramento Professional
QTS/Heracles Colocation Center Professionals
The QTS Internet Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your company is planning on moving your primary or offsite backup system to the Herakles data center, Progent can provide a variety of cost-effective services that include colocation relocation, system deployment and upgrades, infrastructure improvements, project management, virtual server expertise, remote monitoring, automated system administration, software programming, disaster recovery planning and testing, data security assessment, and the support of Progent's Test Lab.
Microsoft Certified Expert Exchange 2003 Upgrade Consultant
Exchange 2003 Upgrade Online Support
Progent's Microsoft-certified professionals provide computer support and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting expertise for Exchange Server include system design, deployment, project management, onsite and remote technical support, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
Consulting Egregor ransomware recovery
Best Locky ransomware recovery Consultants
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and guard your network, assist with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft 365 Integration Computer Consulting
Office 365 OneNote Integration Technical Support Services
Progent can help your business to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid networks that transparently combine local and cloud products and services.
Consultant Hosting for Virtual Servers
24-7 Specialist Small Business Private Clouds
Progent's Private Cloud Hosting service offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and expandability and is also easy to transfer to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization platforms that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, system support, and IT management while achieving world-class reliability and an unprecedented level of vendor independence.
Microsoft Access Professionals
Microsoft Access Technology Professional
Progent offers economical remote consulting services for all editions of Office Access including Access desktop and Access Web App and can provide advanced help for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also can provide tailored online classes for Access application programming and database management.
24x7 Midsized Business Implementation Support
Mid-size Office Information Technology Outsourcing
Progent offers technical support for medium size businesses with 100 to 250 network users. The medium size business or office has typically been an overlooked part of the market for network consulting expertise. The overhead and service delivery models of large outside support organizations make them too expensive for the ordinary mid-size business or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an information network whose advanced technology and sophistication are often comparable to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and proactive network monitoring, dramatically lowers the network support costs of an SMB while providing the small company with big-company support from professional, IT consultants with background in a wide array of midsized business network solutions. If your mid-sized organization or small business is looking for levels of network help appropriate for a mid-size organization without budgeting big-company prices, contact Progent.
ProSight Duo MFA Remote Troubleshooting
MFA and Single Sign-on Support Outsourcing
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Remote Working Online Consulting
Support Outsourcing Call Desk for Remote Workforce
Progent has two decades of background assisting small and mid-size businesses to plan, implement, tune, administer, and debug computer networks that support telecommuters.
SCVMM Planning IT Services
Microsoft Certified SCVMM 2012 Backup and Recovery Engineer
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to upgrade from a legacy version of SCVMM or from a third-party management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 ecosystem to make sure you get maximum business value.
Professional Catalyst Switch
Catalyst Ethernet Switch IT Consultant
With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to realize all the advantages of adding intelligence into their networks. Cisco's switching product line allows you to enable features that make your IT network highly robust to handle real-time needs, scalable to facilitate growth, safe enough to guard confidential data, and capable of differentiating and controlling traffic flows to optimize system operations. Progent's Cisco certified consultants can show you how to pick out and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security specialists can show you how to develop a strategic protection policy and configure Catalyst switches so they help enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 switches.
Nephilim ransomware hot line Engineer
Engineers Avaddon ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Best Cisco Firepower 9300 Series Firewalls Network Engineer
Cisco Firepower Firewalls Integration
The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, optimize, administer and troubleshoot firewall solutions based around ASA 5500-X firewalls with Firepower Services.
XenApp Application Delivery Consulting
Citrix RADEDEPLOY Online Support Services
Progent's Citrix consultants can assist your business to design, install, manage, and support a virtualized application delivery solution built on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and maintain an off-site datacenter that features high availability, advanced protection, and fast recovery.
LifeSize Telepresence Engineers
Computer Engineer Immersive Telepresence
Progent can provide the expertise of a senior specialist with extensive hands-on experience configuring, maintaining, and enhancing telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT support group, your Internet Service Provider, and your telepresence technology vendor to help your organization increase the strategic value of your video conferencing solution.
Services Multiple cloud integration
Immediate Hybrid cloud integration Consultant Services
Progent can provide expert remote consulting support to help companies connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your IT team to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine local IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over two decades of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Consultants Microsoft Exchange 2003
Exchange 2003 Server Upgrade Consulting
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2003 upgrade strategy that avoids network downtime, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
VoIP Phones Specialist
IP Telephony Network Consulting
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
At Home Employees VoIP Troubleshooting
At Home Employees VoIP Computer Consulting
Progent can help small and mid-size businesses to deploy IP voice technology to give their at-home workforce the advantage of seamless extensions of the corporate phone network.
