Louisville Consulting Services for Network Support Providers
Seamless Short-Term Support Team Assistance
Progent's Consulting, Help Desk, and Ticketing for IT Service Firms in Louisville
Progent’s consulting services for IT service organizations in Louisville Kentucky allows your company to offer your clients Progent's consulting expertise and Help Desk Call Center support using your company's own branding as a seamless augmentation of your in-house IT services group. This can put you on the fast track to grow your revenue, fill out your service catalog, create happy clients, and increase your bottom line.
Progent's roster of network infrastructure experts, PC support technicians, IT administrators, and cybersecurity consultants have worked as transparent adjuncts to the support staffs of some of the country's biggest IT support businesses. Progent’s range of expertise allows you to widen the capabilities of your IT support business, and Progent’s transparency helps you strengthen and protect your company's brand.
Progent is a network support company with 20 years of experience providing online expertise to small and middle-size companies. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco-certified CCIE network infrastructure engineers of any independent IT services company in the world. Progent has provided remote IT support and advanced consulting to customers in every state in the U.S. (See recommendations from Progent's clients.)
Using Progent's Services With Your Branding
Progent's consulting program for IT service firms offers seamless resale to your clients of professional IT services. Progent bills your firm exclusively and performs under your instructions to deliver your customers consulting and support services under your branding. In addition, Progent has an affordable Off-hours Support Service for customers who need access to 24x7 technical support.
Help Desk and Ticketing Services for IT Service Organizations
Ticketing systems are fundamental to an efficient service desk. But full-featured ticketing platforms are not only expensive to acquire and staff, but also challenging to configure and maintain. Small or niche IT service companies do not have the required budget or personnel. Progent's Help Desk and ticketing solution gives IT support organizations an affordable way to keep their company branding while providing their customers world-class desktop support built around an advanced ticketing system and supplemented by rapid escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Service Desk and ticketing solution for IT service firms leverages Progent's sizable investments in highly scalable ticketing technology, an online desktop services team, and a group of geographically distributed subject matter experts. You can use Progent's ticketing system exclusively or Progent can set up communications with your current ticketing system. The features offered with Progent's Service Desk and ticketing solution enable you to expand your support volume, the range of technologies your company can handle, the locations you can service, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT service organizations include:
- Progent's online desktop service team provides Level 1 end user help with 1-hour service level agreement (SLA) to commence work during standard business hours.
- Standard service hours are 5am to 7pm PST, five days per week.
- Extended support is available at extra cost.
- Optional on-premises support in larger metros is offered throughout the country at extra cost.
- You retain complete control of your clients and invoicing.
- Your clients submit incident reports through your branded Internet portal, a toll-free phone number, or by directing a request to your assigned mailbox.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified remotely while they are active.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting for Network Service Providers
Progent's consulting expertise for IT service organizations allows your support team to become a single point of contact for practically all technical guidance and troubleshooting your clients may require. You can grow your team and strategic IT skills at your own pace without being forced to turn down new business due to a lack of in-house expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your in-house support team, under your management, and bills you instead of your client.
- Granular Billing: Progent bills by the minute to minimize expenses.
- Detailed Service Reporting: Progent uses an enterprise-class service documentation system to ensure that all IT services performed are fully described. This enables you to shift account responsibilities to in-house consultants when you have sufficient staff and relevant skill sets.
- Safely Expand Your Service Business: You can easily and affordably accept additional jobs beyond your core areas of excellence and serve new territories without assuming the risks associated with expanding your head count too quickly.
- Re-enforce Your Name: You can improve your mind share as a full-spectrum IT service provider by offering more solutions to more clients under your own company name.
- Add to Your Services Portfolio: Progent can provide top-tier expertise in a broad array of technologies and can act as a dependable reservoir of skills for expanding your IT service operations.
- Rapid Escalation: With a sizable roster of senior technology experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest problems can be handled fast.
- Keep Your Clients Satisfied: Happy clients keep coming back. By teaming with Progent, you can continue making your customers successful without ever requiring clients to look for expertise outside the fold.
- Online Technical Support Professionals: For two decades, Progent has provided remote network support from Call Center services to high-level consulting. Effective remote support saves money while delivering fast solutions.
- Advanced Industry Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Louisville, Kentucky Companies
Progent's seasoned roster of certified engineers can provide Louisville, Kentucky organizations a wide array of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- AD Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Customization
- Microsoft Azure, AWS, Google Cloud
- Online IT Technical Support
- Teleworker Support
- Cisco Network
- Juniper Infrastructure
- Cisco Routers Troubleshooting
- Security and Compliance Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support
- Colo Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Integration
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Management
- iPhone Integration
- Android Phone Management
- Ransomware Defense
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Find Out More About Progent's Consulting Program for Network Service Firms in Louisville, Kentucky For additional details about Progent's reseller support for IT service firms in Louisville, Kentucky, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Largest Catalyst Switch Upgrade Support and Help
Catalyst Switch Online Consulting
Progent's Cisco-certified CCIE experts can help your business to configure, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move smoothly from outdated appliances to modern devices.
Certified Cybersecurity Management Consulting
CISM Certified Cybersecurity Management Consultant
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of performance that information security professionals are required to master. CISM provides executive management the confidence that consultants who have earned their CISM certification have the experience and capability to provide efficient security administration and support services.
iPhone and Cisco ASDM Professional
iPhone and SharePoint integration Support and Setup
Progent can provide cost-effective online consulting to help you to plan, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or support a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote or onsite training for individuals or groups to help manage and use your iOS devices in a secure, collaborative ecosystem that optimizes the business value of your information network.
Wireless LAN Professionals
Technology Professional Wireless Network
Progent can help you plan, deploy, manage, and repair a viable Wi-Fi network infrastructure, select appropriate products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11x network security strategy that is well integrated with the security plan for your overall corporate network.
SQL Server 2017 Development Remote Troubleshooting
24-Hour Online Technical Support SQL Server 2017 Security and Compliance
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any network model including onsite, cloud-based, or hybrid. Progent's consultants offer remote or onsite support services ranging from as-needed design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Live Online Microsoft Office Learn
Open Now Microsoft Office 365 Webinar Consulting Services
Progent provides live remote training for an array of client applications and environments including Microsoft Office Excel, Word, PowerPoint and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Online instruction provides the advantages of conventional physical classroom instruction, such as immediate communication between clients and teachers, but avoids the expenses of travel and the challenge of trying to accommodate the schedules of multiple students. Available to single students or groups of all sizes, Progent's live online training permits the teacher to conduct the class from a remote office while the students can be spread across a campus or across the country. Virtual instruction supports proven learning mechanisms like virtual white boards, real-time questions, and shared desktops. Sessions can be brief and personalized to specialized topics or longer in duration and broader in scope.
ProSight Remote Monitoring and Reporting Consulting Services
ProSight Patch Management Automation Support and Setup
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by checking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to impact productivity.
SQL Server 2014 AlwaysOn Support and Help
SQL Server 2014 and Hyper-V Online Consulting
Microsoft SQL Server 2014 includes major enhancements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as planning, configuration, administration, troubleshooting, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Internet Security and Acceleration Server 2006 Support and Setup
Microsoft ISA Server 2006 Support Outsourcing
ISA 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's certified ISA Server consultants can show you how to design, rationalize, pilot, install, configure and manage the Standard or Enterprise version of ISA Server on your network.
24-Hour Fedora Linux Consultants
Urgent Mandriva Linux Consultancy
Progent's Linux support experts offer small and mid-size companies and software developers assistance with administering and supporting Linux computers that run with Microsoft-powered technology. Progent offers your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
SharePoint 2016 SQL Server Reporting Services Professionals
24/7/365 SharePoint 2016 Visio Services Support Services
Progent's Microsoft-certified SharePoint consultants can provide affordable online and on-premises expertise, application development, and technical support support for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Consulting Services Internet Security and Acceleration Server
Microsoft ISA Server Professional
Progent’s Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
Specialist Microsoft Exchange
Network Consultants Exchange Server 2003 Upgrade
Progent's Microsoft Certified engineers offer world-class support for corporate-wide implementations of Microsoft Exchange. Progent's experts can help you prepare for multi-location Exchange Server rollouts or upgrades and can supply onsite technicians to assist large companies with deployments of Exchange Server 2007 in the or any region served by Progent's engineers.
Macintosh Trainer
Office Excel for Mac Learning
Progent can provide one-on-one education customized for people who want to broaden their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for macOS and Mac OS X application software.
Dynamics GP/Great Plains Technology Consulting Services
Microsoft Certified Partner Dynamics GP/Great Plains Features Computer Engineer
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management tool based, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP family, offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP/Great Plains is easy to install and integrate, and with its segmented approach you can license only the functions you currently need, with the ability to add users and increase capabilities when necessary. Progent’s Dynamics GP Software support engineers can show you how to deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP.
Google Cloud IAM Consultant
Cisco and Microsoft Certified Google Cloud hybrid cloud solutions Specialists
Progent offers affordable online and onsite consulting to help companies of any size to move any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Palo Alto Networks DNS Security Firewall Setup
Palo Alto Networks PAN-OS Security Group
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern security ecosystem that extends across your data center and cloud-based resources and protects all users at any location with any device.
Windows Server 2008 BranchCache Consultant
Configuration Windows Server 2008 R2
Windows Server 2008 R2 features high levels of speed, protection, availability, expandability, and versatility that improve output of on-site, branch office, and mobile users. Progent's network experts can deliver cost-effective online engineering, technical support, and training services to help you to design, execute, and maintain Windows Server 2008 R2 in order to add substantial business value to your information system.
Private Cloud Hosting for Virtual Data Centers Engineers
Private Cloud Integration Consulting Services
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can use Progent’s private cloud hosting service to avoid large capital costs for the acquisition, upkeep, and management of computer equipment and data center facilities while benefiting the highest levels of network availability and physical security.
Microsoft Office 2000 Small Business Computer Consulting
Microsoft Office 2000 Network Design and Configuration
Progent’s IT outsourcing services for small businesses include planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site repair, resolving chronic IT issues, and creating a comprehensive security plan. Progent can help you enhance network availability and performance with fault-tolerant configuration, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for major upgrades and can help with needs definition, product identification, BOM production, vendor selection, purchasing coordination, and full documentation. Progent’s computer outsourcing help also includes education for office productivity products such as Microsoft Office.
IT Co-sourcing White Papers
IT Outsourcing and Co-sourcing White Papers
Progent’s IT outsourcing packages provide affordable computer consulting for medium-size corporations. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your IT technical services can smooth out costs and eliminate risks, allowing IT service budgets to grow in a more moderate and manageable manner than is possible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system architecture for your critical Windows-based business software including Windows 2008, Exchange Server 2007, and SQL Server 2008.
PIX Firewall Migration Online Troubleshooting
Cisco Firewalls Online Consulting
Cisco's PIX firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine whether to move up to more current firewall technology from Cisco. Progent's Cisco technology specialists can help you design and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
SQL Server Configuration Manager Online Troubleshooting
SQL Server 2012 xVelocity Consultant Services
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned software developers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and security consultants to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure an efficient and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.
ProSight Email Spoofing Protection Consultancy
Email Bayesian Analysis Engineer
Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based management and world-class protection for all your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Microsoft Office 2000 Server Help
Small Business Network Consulting Services Microsoft Office 2000
To provide economical IT services for small companies, Progent offers comprehensive computer outsourcing plans that offer small companies quick access to network expertise without requiring you to recruit, train, and maintain a large in-house IT team. Progent’s IT outsourcing packages offer you an economical alternative for creating a secure and robust environment for your important Microsoft Windows office productivity products such as Office XP and Microsoft Office 2003.
Small Business IT Support Linux Phone-based
Linux Online Networking Services
Progent provides national urgent phone support and troubleshooting services for businesses who operate networks based on versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft technology. Remote IT help provides maximum leverage for your information technology budget by extending client productivity and shortening the time billed for computer analysis and repair. Advanced remote support tools and experienced service specialists and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your location. In most of cases your IT issues can be dealt with by telephone or through a mix of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to help you with the toughest system problems.
Example Application Building to Building Wireless
Proxim Wireless Case Study
Progent delivered a wireless integration environment that allowed a school to increase efficiency and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting remote sites up to 2.5 miles apart and can extend to even longer distances. This wireless alternative provided improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it provided protection against local interference.
Support Outsourcing Microsoft SQL Server 2017
Best SQL Server Consulting Services
Progent’s Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the speedy development of enterprise-class business programs that can give your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and outside the firewall. In addition to providing consulting, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.
Engineer Virtualization
Consultancy Virtual Server Technology
By using virtual servers, companies are able to operate multiple virtual servers on a single physical server. Virtual server technology enables IT organizations to enjoy all the benefits of server segmentation, while avoiding the costs associated with purchasing extra server equipment. Virtual servers are also the critical technology for private clouds, which offer important advantages such as lowering the costs of capital equipment, datacenter facilities, and management while enhancing data security, system availability, and recoverability. Other important server management technologies include server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can help you in all areas of server consolidation and administration to enable your business to cut costs and save time.
Windows, UNIX, Solaris Computer Consultants
UNIX, Windows Specialist
If you are producing UNIX-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to focus on your field of high-value know-how while avoiding the continual hassle of maintaining your company information system. Through the use of smart network monitoring and by providing remote and on-site support as your company needs it, Progent represents an affordable alternative for supporting an IT system that features high reliability, security, and performance. Progent's developer assistance services feature comprehensive it outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring services, and Contact Center services.
System Center 2016 Configuration Manager Remote Support
24-Hour System Center 2016 and Windows Server 2016 Online Support Services
Progent has more than a decade of background deploying, and supporting the key platforms included with System Center and can help you to design, configure, maintain, and fix your Microsoft System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent's consultants can help your organization to migrate to the current edition of Microsoft System Center from an older release or from a third-party datacenter management solution to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Cybersecurity Company Juniper SA4500 SSL VPN
Juniper SA2500 SSL VPN Security Organization
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Network Installation Microsoft Office 2003
24x7 Microsoft Office 2000 Outsource IT
Progent’s computer outsourcing services for small companies include designing 2003 Server, .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving chronic IT issues, and creating a company-wide security plan. Progent can show you how to maximize network reliability and throughput via fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also provides project management assistance for major upgrades and can help with requirements assessment, product identification, BOM production, sourcing selection, purchasing logistics, and full documentation. Progent’s IT outsourcing service also features education for office productivity packages such as Microsoft Office.
