In addition to providing fast access to guidance from high-level IT professionals and subject matter experts (SMEs) to assist Savannah, Georgia organizations with discrete IT problems or strategic projects, Progent offers short-term supplemental staffing to deliver more generalized services like PC help, network management, and Help Desk services. Short-term staffing can help organizations to respond to anticipated or surprise peaks in demand for IT services, which may result from situations like company mergers, site relocation, platform upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary supplemental staffing can also cover voids caused by the loss of in-house IT personnel due to scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer businesses the ability to respond to increases in requirements for network services without dealing with the costs and delays associated with vetting and recruiting reliable IT personnel and without the risk of increasing your in-house head count.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of seasoned IT pros
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Close working relationship with a world-class, full-spectrum source for IT support
Progent's Co-managed Center Service
Progent's shared Help Desk program is a proven on-going staff augmentation alternative that allows IT organizations to divide the responsibilities of Help Desk support transparently between their in-house network staff and Progent's extensive team of IT support specialists. Working as a seamless extension of your full-time Call Center, Progent's shared Call Center program is a collaborative support alternative powered by the industry's leading group professional services (PSA) tool for managing, service requests, generating tickets, assigning ownership, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network expertise for businesses of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for Savannah, Georgia Businesses
Progent's nationwide roster of certified engineers can deliver Savannah, Georgia businesses a wide array of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staffing Services for Savannah, Georgia Companies
To learn more about Progent's short-term staff augmentation services for Savannah, Georgia organizations, call 800-993-9400 or visit Contact Progent.