Besides providing fast contact with top-tier IT consultants and subject matter experts (SMEs) to help Belo Horizonte, Minas Gerais organizations to resolve specific technical issues or strategic projects, Progent offers temporary staffing to deal with more broadly defined assistance such as PC support, network management, and Help Desk services. Temporary staffing makes it possible for organizations to respond to expected or unexpected surges in demand for IT personnel, which may result from scenarios such as company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary IT staff augmentation can also cover voids left by the loss of full-time IT personnel because of vacations, illness, termination, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services give organizations the versatility to react to surges in requirements for IT services without dealing with the expense and delays that come with identifying and recruiting appropriate IT help and without the burden of increasing your permanent head count.

Important features of Progent's short-term supplemental staffing services include:

  • Fast access to reliable IT professionals
  • Easy initiation, termination, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Close relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Call Center program is a proven on-going staff expansion option that allows IT groups to share the responsibilities of Help Desk Call Center support transparently between their in-house network personnel and Progent's extensive team of IT support experts. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk program is a collaborative support alternative powered by the industry's leading shared professional services (PSA) tool for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network services for businesses across the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Belo Horizonte, Minas Gerais Businesses
Progent's nationwide roster of certified consultants can deliver Belo Horizonte, Minas Gerais companies a broad range of remote consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary IT Staffing for Belo Horizonte, Minas Gerais Organizations
To find out more details about Progent's temporary supplemental staffing services for Belo Horizonte, Minas Gerais businesses, call 800-993-9400 or visit Contact Progent.