Besides offering rapid access to high-level IT consultants and subject matter experts to assist Belo Horizonte, Minas Gerais organizations with discrete IT issues or strategic initiatives, Progent offers temporary staffing to deliver more generalized assistance like desktop help, IT management, and Help Desk response. On-demand staffing makes it possible for organizations to deal with expected or unplanned surges in the need for IT services, which may be caused by scenarios like company mergers, site relocation, platform upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Temporary IT staff augmentation can also fill voids resulting from the absence of in-house staff members because of scheduled vacations, health issues, resignation, etc.

Advantages of Progent's Short-Term Staffing Services
Progent's short-term staff augmentation services offer organizations the ability to respond to increases in requirements for IT personnel without being saddled with the costs and hassle that come with identifying and recruiting appropriate IT help and without the risk of increasing your full-time head count.

Key features of Progent's short-term staffing services include:

  • Rapid availability of reliable network pros
  • Easy engagement, cessation, and re-engagement of services
  • Transparent augmentation of your in-house network support staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Strong relationship with a world-class, full-spectrum resource for network expertise
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk Call Center service is a specialized flexible staff expansion alternative that allows IT organizations to share the responsibilities of Call Center support seamlessly between their full-time IT staff and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk Call Center service is a joint service alternative powered by the industry's leading group professional services platform for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite IT expertise for organizations across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for Belo Horizonte, Minas Gerais Businesses
Progent's seasoned roster of certified consultants and technical experts can deliver Belo Horizonte, Minas Gerais companies a broad range of online technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term Staff Augmentation for Belo Horizonte, Minas Gerais Companies
To find out more about Progent's short-term staffing services for Belo Horizonte, Minas Gerais businesses, call 800-993-9400 or visit Contact Progent.