In addition to providing rapid access to guidance from high-level network professionals and subject matter experts (SBEs) to help Chesapeake, Virginia businesses with discrete technical issues or strategic projects, Progent can provide temporary staff augmentation to deal with more broadly defined services like PC support, IT management, and Help Desk response. Short-term staffing makes it possible for organizations to deal with expected or unexpected surges in the need for IT services, which may be caused by situations like company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also cover voids caused by the loss of full-time IT personnel because of scheduled vacations, health issues, termination, etc.
Advantages of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services offer organizations the ability to react to surges in requirements for network services without dealing with the costs and delays associated with reviewing and hiring appropriate IT help and without the burden of increasing your full-time staff size.
Key features of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Program
- Fast availability of reliable network professionals
- Easy engagement, termination, and re-engagement of services
- Transparent augmentation of your in-house IT staff
- Full documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
- Close relationship with a top-level, full-spectrum source for network expertise
Progent's shared Help Desk service is a proven on-going staff augmentation alternative that allows IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's extensive team of IT support experts. Working as a seamless extension of your full-time Call Center, Progent's co-managed Call Center service is a joint service solution powered by the industry's leading shared PSA tool for managing, service calls, ticketing, assigning responsibility, monitoring responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and on-premises network services for organizations throughout the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP, CISM, and GIAC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Chesapeake, Virginia Businesses
Progent's nationwide team of certified consultants and technical experts can provide Chesapeake, Virginia businesses a wide range of remote consulting and troubleshooting services. Practice areas offered under Progent's reseller program for IT service firms include:
Contact Progent for Short-Term Staffing Services for Chesapeake, Virginia Businesses
To find out more details about Progent's short-term staff augmentation services for Chesapeake, Virginia companies, call 800-993-9400 or visit Contact Progent.