In addition to offering fast access to top-tier network consultants and subject matter experts to help Chesapeake, Virginia businesses to resolve discrete IT issues or longer-term projects, Progent can provide short-term staffing to deliver more broadly defined assistance like PC help, IT management, and Help Desk call center response. On-demand staffing makes it possible for organizations to respond to expected or surprise peaks in demand for network services, which may result from scenarios such as mergers and acquisitions, data center moves, technology upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover gaps caused by the absence of in-house IT personnel because of scheduled vacations, health issues, termination, or other reasons.
Benefits of Progent's Short-Term Staff Augmentation Program
Progent's short-term supplemental staffing services offer organizations the versatility to react to surges in requirements for IT personnel without dealing with the costs and delays associated with reviewing and hiring professional IT personnel and without the burden of adding to your full-time staff size.
Important features of Progent's short-term staff augmentation services include:
Progent's Shared Center Service
- Fast availability of proven network pros
- Easy engagement, termination, and re-engagement of services
- Transparent augmentation of your full-time IT staff
- Full reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Strong working relationship with a world-class, full-spectrum resource for IT support
Progent's shared Help Desk program is a specialized on-going staff augmentation alternative that allows IT groups to share the responsibilities of Help Desk support seamlessly between their full-time IT personnel and Progent's nationwide team of technical support experts. Working as a seamless supplement of your in-house Help Desk, Progent's co-managed Call Center program is a joint service solution powered by the leading group PSA tool for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing online and onsite IT expertise for businesses across the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Chesapeake, Virginia Organizations
Progent's nationwide team of certified consultants can deliver Chesapeake, Virginia companies a broad range of online consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary Staffing Services for Chesapeake, Virginia Companies
To find out more about Progent's short-term supplemental staffing services for Chesapeake, Virginia businesses, call 800-993-9400 or visit Contact Progent.