Besides offering rapid contact with top-tier network consultants and subject matter experts to help Chesapeake, Virginia businesses to resolve specific technical problems or strategic projects, Progent can provide temporary supplemental staffing to deal with more generalized assistance such as PC support, IT administration, and Help Desk response. Short-term staffing makes it possible for businesses to respond to planned or unplanned increases in demand for network services, which may result from scenarios such as company mergers, site moves, technology upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also fill voids left by the loss of in-house staff members because of vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staffing services offer organizations the flexibility to react to surges in demand for network services without being saddled with the expense and delays that come with reviewing and hiring professional technical help and without the risk of adding to your permanent staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Fast availability of proven network pros
  • Easy engagement, cessation, and re-engagement of services
  • Seamless augmentation of your full-time network support team
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Close working relationship with a world-class, full-spectrum source for IT support
Progent's Shared Help Desk Call Center Program
Progent's shared Call Center service is a specialized on-going staff augmentation alternative that allows IT organizations to share the responsibilities of Help Desk Call Center support transparently between their in-house IT personnel and Progent's extensive team of IT support experts. Working as a seamless supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a collaborative service alternative powered by the industry's leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Chesapeake, Virginia Organizations
Progent's seasoned roster of certified consultants can provide Chesapeake, Virginia organizations a broad range of online technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staffing Services for Chesapeake, Virginia Businesses
To find out more about Progent's temporary staff augmentation services for Chesapeake, Virginia organizations, call 800-993-9400 or visit Contact Progent.