In addition to providing rapid contact with high-level network consultants and subject matter experts (SMEs) to help Chesapeake, Virginia companies to resolve discrete IT problems or strategic initiatives, Progent can provide short-term supplemental staffing to deliver more broadly defined services like PC support, IT administration, and Help Desk services. On-demand staffing can help organizations to respond to expected or unplanned increases in the need for IT personnel, which may result from scenarios like mergers and acquisitions, site relocation, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover voids resulting from the absence of in-house staff members because of scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services give businesses the flexibility to respond to increases in demand for network personnel without dealing with the expense and delays that come with vetting and hiring appropriate IT personnel and without the risk of increasing your full-time staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of reliable IT professionals
  • Simple engagement, cessation, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Close working relationship with a top-level, full-spectrum resource for IT support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk Call Center program is a proven on-going staff expansion alternative that allows IT organizations to divide the responsibilities of Help Desk Call Center support transparently between their internal network staff and Progent's nationwide team of IT support specialists. Working as a seamless supplement of your in-house Call Center, Progent's shared Help Desk Call Center service is a collaborative service alternative powered by the industry's leading group PSA tool for managing, service calls, ticketing, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing remote and onsite network services for organizations of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Chesapeake, Virginia Businesses
Progent's veteran roster of certified consultants can provide Chesapeake, Virginia businesses a broad range of online consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary IT Staffing for Chesapeake, Virginia Businesses
To learn more details about Progent's short-term staffing services for Chesapeake, Virginia businesses, call 800-993-9400 or visit Contact Progent.