In addition to offering fast access to top-tier IT professionals and subject matter experts to help Colorado Springs, Colorado companies to resolve discrete IT problems or longer-term initiatives, Progent can provide temporary supplemental staffing to deliver more generalized assistance like PC support, network administration, and Call Center services. On-demand staffing can help organizations to deal with expected or unplanned surges in demand for network services, which may be caused by situations such as company mergers, site relocation, platform upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new regulations. Short-term supplemental staffing can also fill voids caused by the loss of in-house staff members because of scheduled vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term staffing services offer organizations the flexibility to react to surges in requirements for IT services without being saddled with the costs and delays associated with vetting and hiring reliable IT help and without the risk of adding to your full-time head count.

Key features of Progent's temporary staff augmentation services include:

  • Fast access to proven network professionals
  • Easy initiation, termination, and resumption of services
  • Seamless augmentation of your full-time network support staff
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Close working relationship with a world-class, full-service resource for network expertise
Progent's Shared Center Service
Progent's shared Help Desk Call Center service is a proven on-going staff expansion option that allows IT organizations to divide the work of Help Desk support seamlessly between their internal network staff and Progent's extensive team of IT support experts. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support alternative based on by the leading shared professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT expertise for businesses throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Colorado Springs, Colorado Companies
Progent's nationwide roster of certified consultants can provide Colorado Springs, Colorado businesses a wide array of remote technical guidance and debugging services. Practice areas offered under Progent's consulting program for network service providers include:

Contact Progent for Temporary Staff Augmentation for Colorado Springs, Colorado Businesses
To find out more about Progent's temporary staff augmentation services for Colorado Springs, Colorado companies, call 800-993-9400 or visit Contact Progent.