Besides providing rapid contact with top-tier IT professionals and subject matter experts (SMEs) to help Porto Alegre, Rio Grande do Sul organizations with discrete technical issues or strategic projects, Progent can provide temporary staff augmentation to deliver more broadly defined services like desktop support, IT administration, and Call Center response. Temporary staffing can help businesses to deal with planned or unexpected surges in demand for network personnel, which may result from scenarios like company mergers, site moves, technology upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Short-term supplemental staffing can also cover gaps caused by the absence of full-time staff members because of vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary staffing services give businesses the flexibility to respond to increases in demand for network personnel without being saddled with the costs and delays associated with vetting and recruiting appropriate IT help and without the burden of increasing your in-house staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Rapid access to reliable network professionals
  • Easy engagement, cessation, and re-engagement of services
  • Seamless extension of your full-time IT team
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
  • Close working relationship with a top-level, full-service source for network expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk service is a specialized flexible staff augmentation alternative that enables IT organizations to share the work of Help Desk support seamlessly between their internal network staff and Progent's nationwide team of technical support experts. Acting as a seamless supplement of your in-house Call Center, Progent's co-managed Call Center service is a joint service alternative based on by the leading shared PSA platform for managing, service calls, generating tickets, assigning responsibility, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite IT services for businesses throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts hold advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Porto Alegre, Rio Grande do Sul Businesses
Progent's nationwide roster of certified engineers offers Porto Alegre, Rio Grande do Sul companies a wide range of remote technical guidance and troubleshooting services. Practice areas covered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term Staffing Services for Porto Alegre, Rio Grande do Sul Companies
To learn more details about Progent's temporary staffing services for Porto Alegre, Rio Grande do Sul organizations, call 800-993-9400 or visit Contact Progent.