Besides providing fast access to guidance from top-tier network consultants and subject matter experts (SMEs) to help Porto Alegre, Rio Grande do Sul businesses with specific IT issues or longer-term initiatives, Progent offers short-term staff augmentation to deal with more broadly defined assistance like desktop support, network management, and Call Center response. Temporary staffing makes it possible for businesses to respond to anticipated or unplanned increases in the need for IT services, which may result from situations like mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Short-term supplemental staffing can also cover voids left by the loss of in-house staff members due to vacations, illness, termination, etc.

Benefits of Progent's Temporary IT Staffing Program
Progent's temporary staffing services give organizations the versatility to respond to increases in requirements for network services without being saddled with the costs and hassle associated with vetting and recruiting appropriate technical help and without the burden of increasing your in-house staff size.

Important aspects of Progent's short-term staffing services include:

  • Fast availability of seasoned network pros
  • Easy initiation, cessation, and re-engagement of services
  • Seamless augmentation of your in-house network support staff
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Close relationship with a world-class, full-spectrum source for network support
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk Call Center program is a specialized on-going staff augmentation option that enables IT organizations to divide the work of Help Desk support transparently between their full-time IT personnel and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support alternative powered by the industry's leading group professional services tool for managing, service requests, generating tickets, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and on-premises IT expertise for businesses across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Porto Alegre, Rio Grande do Sul Businesses
Progent's seasoned team of certified consultants offers Porto Alegre, Rio Grande do Sul companies a wide range of online consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Porto Alegre, Rio Grande do Sul Organizations
To find out more details about Progent's temporary staffing services for Porto Alegre, Rio Grande do Sul organizations, call 800-993-9400 or visit Contact Progent.