Besides providing fast access to guidance from top-tier IT consultants and subject matter experts (SMEs) to assist Greensboro, North Caroline organizations to resolve specific IT issues or longer-term projects, Progent offers short-term staff augmentation to deliver more generalized assistance like PC help, network management, and Help Desk call center response. Temporary staffing can help businesses to deal with anticipated or surprise surges in demand for IT services, which may be caused by situations such as company mergers, site moves, technology upgrades, business process changes like telecommuting, disaster response, busy seasons, or new regulations. Short-term supplemental staffing can also fill gaps caused by the absence of full-time IT personnel due to vacations, health issues, resignation, etc.

Advantages of Progent's Temporary IT Staffing Services
Progent's temporary staff augmentation services offer businesses the ability to react to increases in requirements for network personnel without being saddled with the costs and delays that come with reviewing and recruiting appropriate IT help and without the burden of adding to your permanent staff size.

Important features of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven IT professionals
  • Easy initiation, termination, and resumption of services
  • Transparent extension of your in-house IT staff
  • Full reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled fast
  • Strong working relationship with a world-class, full-spectrum resource for IT support
Progent's Shared Center Service
Progent's shared Help Desk service is a proven on-going staff expansion option that enables IT organizations to divide the work of Help Desk Call Center support transparently between their full-time network staff and Progent's nationwide team of IT support experts. Acting as a transparent extension of your in-house Help Desk, Progent's co-managed Call Center service is a joint support solution powered by the industry's leading group professional services (PSA) tool for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for businesses across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Greensboro, North Caroline Companies
Progent's seasoned team of certified engineers offers Greensboro, North Caroline businesses a wide array of online consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service providers include:

Contact Progent for Temporary IT Staffing for Greensboro, North Caroline Companies
To learn more about Progent's temporary staff augmentation services for Greensboro, North Caroline companies, call 800-993-9400 or visit Contact Progent.