Greensboro Specialists
Temporary IT Staffing for Computer Support Teams
In addition to offering fast access to guidance from top-tier network consultants and subject matter experts to help Greensboro, North Caroline organizations with specific IT problems or strategic projects, Progent offers temporary staff augmentation to deal with more broadly defined services like PC help, IT administration, and Call Center response. Short-term staffing can help businesses to respond to planned or unplanned surges in demand for IT services, which may be caused by scenarios such as company mergers, site relocation, platform upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also cover voids left by the loss of in-house staff members because of vacations, health issues, termination, etc.
Benefits of Progent's Temporary Staff Augmentation Services Progent's temporary staff augmentation services give businesses the versatility to react to increases in demand for IT personnel without being saddled with the expense and delays that come with vetting and hiring appropriate technical help and without the risk of adding to your in-house head count.
Key aspects of Progent's short-term staffing services include:
- Fast availability of proven network pros
- Easy engagement, termination, and re-engagement of services
- Seamless augmentation of your full-time network support team
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Strong relationship with a world-class, full-spectrum resource for IT support
Progent's co-managed Help Desk Call Center program is a proven on-going staff expansion option that enables IT groups to divide the work of Help Desk support seamlessly between their internal network staff and Progent's nationwide pool of technical support specialists. Working as a transparent extension of your in-house Call Center, Progent's co-managed Call Center service is a collaborative support alternative based on by the leading group professional services (PSA) platform for managing, service requests, ticketing, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT services for businesses throughout the United States. Progent’s engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Greensboro, North Caroline Organizations
Progent's seasoned team of certified engineers offers Greensboro, North Caroline organizations a broad array of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Migration
- Active Directory Planning
- Office 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud Platform
- Online IT Support
- Work from Home Support
- Cisco Network
- Juniper Technology
- Cisco Routers Troubleshooting
- Security and Compliance Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Tech Support
- Colo Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Management
- iPhone Integration
- Android Smartphone Management
- Ransomware Defense
- Backup/Recovery Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Setup
- WiFi Site Surveys
Contact Progent for Temporary Staff Augmentation for Greensboro, North Caroline Companies
To find out more about Progent's short-term staff augmentation services for Greensboro, North Caroline businesses, call
An index of content::
MRTG for Linux Consult
Top Ranked MRTG Computer Consulting
Nagios and MRTG are powerful, license-free monitoring utilities that operate on Linux and can be deployed to monitor UNIX environments, MS Windows systems, or mixed-OS systems where the Linux OS and Windows coexist. The Nagios monitor allows system support engineers to track network services including POP3, HTTP, SSH, and NNTP. MRTG lets you graph the traffic in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring consultants can help you utilize both these programs to tune and repair your computer network.
Website Coding
Net Framework Developer Firms
If you want to revamp your production web site, build internal websites for applications such as human resources or employee education, establish a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's experts can also show you how to build and manage a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.
Top Ranked Microsoft SQL Services
Consulting SQL Server Replication
SQL Server 2005 offers powerful, standardized tools to computer experts as well as to information workers, reducing the difficulty of designing, deploying, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Consultancy Network Security Assessment
Emergency Cybersecurity Assessment Technology Professional
Progent offers special security service bundles designed to provide larger corporations an independent and thorough security assessment from a group of certified security consultants. All Progent's network security assessment packages incorporate a collection of services like network scans from within and from beyond your network firewall, professional interpretation of scanned data by accredited security consultants, production of a report explaining the findings, plus an interactive concise executive summary and a detailed interactive review for internal IT managers.
ProSight Email Denial of Service Protection Consultant
24-7 Services Email Allow Lists
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Project Server 2010 Support and Help
Microsoft Project Server Workflow Training Professional
Progent's Microsoft-certified consultants can provide in-depth support in implementing, managing and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective remote support services based on industry best practices to assist businesses of any size to receive all the benefits of this leading project management solution. Support services available from Progent include system design, installation and upgrades, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Consulting Azure and Cisco AnyConnect
Microsoft Azure Active Directory Programming
Progent can assist companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and make sure you avoid the typical errors small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
QTS Sacramento Colocation Center Consult
Specialists QTS Internet Data Center
The QTS (formerly Herakles) Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation facility or if your business is planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective services such as data center relocation, equipment deployment and upgrades, network optimization, comprehensive project management, virtual server configuration, remote monitoring, centralized system management, software development, business continuity planning, data security assessment, and the use of the Progent Test Lab.
Award Winning Computer Consulting Help Desk Software Selection and Deployment
Help Desk Process Onsite Technical Support
The Help Desk Call Center service model used by Progent gives small businesses an dependable option to reliance on freelance consultants by offering extensive technical knowledge shared by multiple support groups, optional 24x7 availability of urgent assistance, fast escalation to world-class experts for handling the most intractable problems, service consistency and reliability, prompt follow-up overseen by seasoned IT service administrators, a choice of easy-to-use techniques for requesting service tasks, and a high level of process transparency made possible by ticket tracking and accessible through a web-based portal.
SharePoint 2019 OneDrive Sync Client Integration Support
SharePoint 2019 Power BI Professional
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive information management solution.
Amazon Marketplace Web Service development Design
Immediate Contract Development Amazon MWS
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Amazon AWS integration Reporting
Amazon EC2 VPN Expert Development
Progent can provide cost-effective online consulting to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
RIM BlackBerry Exchange Network Consultants
Remote RIM Blackberry Configuration
Progent offers the services of RIM BlackBerry-premier professionals who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an internal BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote service delivery model, offers small and mid-size businesses a cost-effective solution for integrating BlackBerry technology productively into their information system.
Top Quality Macintosh Applications Training
Apple Final Cut Pro Class
Progent's Apple Mac consultants can promote the creative facets of Macintosh computing by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
iPhone integration Support Outsourcing
Emergency iPhone and Windows 8.1 integration Computer Consulting
Progent can provide affordable remote assistance to assist your business to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you create or support a resilient, secure and scalable infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your IT system.
Recruiter Home Based Microsoft Consultant Jobs
VoIP PBX Consulting Telecommute Job
Progent's business climate will allow you to become a more capable consulting professional by improving your technical knowledge and boosting the loyalty of your clients. Progent makes good on this promise by recruiting the best professional experts for you to operate with, offering a state-of-the-art network and communications infrastructure, using proprietary software utilities to enable the maximum level of support, and by streamlining proven business models for finding and retaining customers.
Co-managed Help Desk Support Services
Extended Helpdesk Support Outsourcing
Progent provides three basic kinds of Call Center services : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your customers instant access to a reliable support resource with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on earning the support Call Center a positive image as a key contributor to company performance. Progent's target is to resolve rather than simply record problems.
Aten IP9001 Consultant Services
Peppercon eRIC Consulting
Remote management cards offer network administrators complete control of a server without the requirement for a personal visit. Through these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a high-availability business network that includes remote server management cards and Progent can utilize these remote management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
SCCM 2012 Central Administration Site Integration
SCCM 2012 Reporting Computer Consultant
Progent can help your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to modify your current SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Fortinet Firewall Web Filtering On-site Support
Top Ranked Fortinet 300 Series Firewalls Technology Consulting Services
Fortinet FortiGate next-generation firewalls are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist you to configure your Fortinet security appliances to safeguard all your digital resources at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Immediate SCCM Planning Integration Support
SCCM Cloud Integration Engineer
System Center Configuration Manager automates software deployment at scale, streamlines security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health monitoring, enables secure self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist your organization with any facet of planning, installing, operating and repairing a SCCM deployment for local, cloud, or hybrid networks.
Remote Consultant Hourly Rate Information Systems Firms
Value Pricing Troubleshooters
Progent's pricing policy is to bill for remote support and on-site help by the minute. As a result, you owe exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. Also, Progent applies no minimum fee and asks no monthly commitment for support services delivered during normal working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for fast repairs so you won't be tempted to permit less critical problems to fester.
Microsoft Exchange 2016 Migration Specialists
Microsoft Exchange Server 2016 Upgrade Planning Configuration
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft Azure Active Directory Development Companies
24-7 Professional Microsoft Azure enterprise hybrid cloud solutions
Progent's consultants can assist you with every aspect of Microsoft Azure migration such as needs analysis, prerequisites evaluation, solution design, pilot testing, deployment, automated administration, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewalls and VPN connections so that your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure services.
Microsoft System Center Operations Manager Support Services
Microsoft System Center Operations Manager Troubleshooting
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer companies of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate serious problems detected by SCOM 2012.
System Center 2016 and SSRS Reporting Outsourcing
SCOM 2016 Troubleshooting
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft Premier IT consulting professionals. With Progent's economically priced network service packages, small organizations can select a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and productivity.
Computer Consultants SharePoint 2016 Authentication
SharePoint 2016 Information Rights Management Consultant
Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite consulting expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Consultant Services Citrix VHD desktops
24x7 virtual Windows desktops Online Support Services
Citrix has developed a powerful family of platforms that provide advanced manageability, expandability, and responsiveness for server virtualization and for centralized distribution of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to evaluate the strategic benefits of Citrix virtualization products and help you design, validate, implement, optimize, and maintain Citrix virtualization platforms.
Linux Remote Consultant
Solaris Remote Consulting Services
Progent offers national online help and troubleshooting services for companies who run UNIX, Linux, or Sun Solaris networks or whose information systems include a combination of UNIX and Microsoft Windows technology. Online network consulting provides maximum leverage for your information technology dollar by protecting client efficiency and shortening the time charged for computer repair services. Advanced online support tools and skilled technicians and engineers allow Progent to solve most network issues without wasting time and money by going to your site. In most of situations your IT issues can be dealt with by telephone or via a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to help you with the most difficult system issues.
Windows 10 MDT Consultants
Windows 10 Installation Online Troubleshooting
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, teleworker access, security and compliance, streamlined provisioning and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration consulting support.
