Besides offering rapid access to top-tier network professionals and subject matter experts (SBEs) to help Roseville, California organizations with specific IT issues or strategic initiatives, Progent can provide temporary staff augmentation to deal with more broadly defined services such as desktop support, IT administration, and Help Desk call center response. Temporary staffing can help businesses to deal with planned or surprise surges in the need for IT personnel, which may be caused by situations such as mergers and acquisitions, site relocation, technology upgrades, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory changes. Short-term IT staff augmentation can also fill voids resulting from the loss of full-time IT personnel due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary Staffing Services
Progent's temporary staffing services give businesses the versatility to respond to increases in requirements for IT services without being saddled with the costs and hassle associated with reviewing and recruiting appropriate technical personnel and without the risk of increasing your in-house head count.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Center Program
- Fast availability of proven network pros
- Simple initiation, termination, and resumption of services
- Seamless extension of your full-time IT staff
- Full reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Close relationship with a world-class, full-service source for network expertise
Progent's co-managed Call Center service is a proven flexible staff augmentation alternative that allows IT organizations to share the responsibilities of Help Desk support transparently between their full-time IT personnel and Progent's extensive team of IT support specialists. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Call Center service is a joint service alternative based on by the industry's leading shared professional services (PSA) tool for streamlining, service calls, generating tickets, assigning responsibility, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background delivering remote and on-premises network expertise for organizations across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Roseville, California Organizations
Progent's veteran roster of certified consultants and technical experts offers Roseville, California organizations a broad range of remote technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for network service firms include:
Contact Progent for Short-Term Staffing Services for Roseville, California Organizations
To learn more about Progent's short-term supplemental staffing services for Roseville, California companies, call 800-993-9400 or visit Contact Progent.