In addition to providing rapid contact with high-level network professionals and subject matter experts to assist Roseville, California companies with discrete technical problems or longer-term projects, Progent offers temporary staff augmentation to deliver more generalized services like desktop support, network administration, and Call Center services. Short-term staffing makes it possible for businesses to deal with anticipated or surprise increases in the need for network services, which may result from scenarios such as company mergers, site relocation, technology migration, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Temporary staffing can also fill gaps resulting from the loss of in-house staff members because of scheduled vacations, health issues, termination, etc.

Advantages of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services offer organizations the ability to react to increases in requirements for IT services without being saddled with the costs and delays associated with identifying and recruiting appropriate IT help and without the burden of adding to your permanent staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid access to seasoned IT pros
  • Easy initiation, termination, and resumption of services
  • Transparent extension of your in-house IT team
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Close working relationship with a top-level, full-spectrum source for IT expertise
Progent's Co-managed Center Service
Progent's co-managed Help Desk program is a proven on-going staff augmentation option that allows IT groups to share the work of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's nationwide team of IT support specialists. Working as a seamless supplement of your in-house Help Desk, Progent's co-managed Help Desk service is a joint service alternative powered by the leading group professional services (PSA) platform for managing, service requests, ticketing, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and onsite network expertise for organizations across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Roseville, California Companies
Progent's seasoned team of certified consultants can provide Roseville, California companies a broad array of online consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for Roseville, California Companies
To learn more about Progent's temporary staff augmentation services for Roseville, California companies, call 800-993-9400 or visit Contact Progent.