Besides offering fast access to top-tier IT professionals and subject matter experts (SBEs) to help Roseville, California businesses to resolve discrete IT issues or longer-term initiatives, Progent can provide short-term staffing to deliver more generalized services such as PC help, network management, and Call Center services. Temporary staffing can help businesses to respond to expected or surprise peaks in the need for IT personnel, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology migration, business process changes like telecommuting, disaster response, seasonal variations, or new compliance requirements. Temporary staffing can also cover voids left by the loss of in-house staff members due to vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary Staff Augmentation Program
Progent's temporary supplemental staffing services offer organizations the ability to react to surges in requirements for IT personnel without dealing with the expense and hassle that come with reviewing and recruiting professional IT help and without the burden of adding to your permanent staff size.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Center Service
- Fast access to reliable IT professionals
- Easy engagement, cessation, and re-engagement of services
- Transparent augmentation of your in-house network support team
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Strong relationship with a world-class, full-service resource for IT expertise
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion alternative that allows IT organizations to share the responsibilities of Help Desk support seamlessly between their full-time IT staff and Progent's extensive team of IT support specialists. Acting as a transparent extension of your in-house Call Center, Progent's shared Help Desk Call Center service is a collaborative service alternative powered by the leading group professional services (PSA) platform for streamlining, service calls, generating tickets, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT expertise for organizations throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Roseville, California Companies
Progent's seasoned team of certified engineers can provide Roseville, California organizations a broad range of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term IT Staffing for Roseville, California Businesses
To find out more about Progent's temporary staffing services for Roseville, California businesses, call 800-993-9400 or visit Contact Progent.