Besides providing rapid access to top-tier IT professionals and subject matter experts (SBEs) to help Chattanooga, Tennessee businesses to resolve discrete technical issues or strategic projects, Progent can provide temporary staffing to deal with more broadly defined assistance like PC support, network management, and Help Desk response. On-demand staffing makes it possible for organizations to deal with expected or unplanned surges in the need for network personnel, which may be caused by situations like company mergers, site relocation, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also cover gaps resulting from the absence of in-house IT personnel due to scheduled vacations, health issues, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services offer organizations the ability to respond to surges in demand for IT services without being saddled with the expense and hassle associated with identifying and recruiting appropriate IT personnel and without the risk of adding to your in-house staff size.
Key aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Center Program
- Rapid access to proven network pros
- Simple engagement, cessation, and re-engagement of services
- Seamless augmentation of your in-house network support staff
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
- Strong working relationship with a world-class, full-service resource for IT support
Progent's shared Call Center program is a specialized on-going staff expansion alternative that enables IT groups to share the work of Call Center support transparently between their full-time network personnel and Progent's extensive team of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Call Center service is a collaborative service solution based on by the leading shared PSA platform for streamlining, service requests, ticketing, assigning responsibility, monitoring responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite IT expertise for organizations of all sizes throughout the United States. Progentís engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.
Progent's Practice Areas for Chattanooga, Tennessee Companies
Progent's seasoned team of certified engineers can provide Chattanooga, Tennessee organizations a wide range of online consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for network service providers include:
Contact Progent for Temporary Staffing Services for Chattanooga, Tennessee Companies
To find out more about Progent's short-term staff augmentation services for Chattanooga, Tennessee companies, call 800-993-9400 or visit Contact Progent.