In addition to offering rapid access to guidance from high-level IT professionals and subject matter experts (SBEs) to assist Chattanooga, Tennessee organizations with discrete IT issues or strategic projects, Progent can provide temporary supplemental staffing to deliver more broadly defined assistance like desktop support, network administration, and Call Center services. Temporary staffing can help organizations to deal with expected or surprise surges in demand for network personnel, which may be caused by situations such as company mergers, data center relocation, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Short-term staffing can also cover gaps caused by the absence of in-house IT personnel because of vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary IT Staffing Program
Progent's short-term supplemental staffing services offer businesses the flexibility to respond to increases in demand for network services without being saddled with the costs and hassle that come with identifying and hiring reliable technical personnel and without the risk of adding to your permanent head count.
Key aspects of Progent's temporary staffing services include:
Progent's Shared Center Program
- Rapid access to proven IT pros
- Simple initiation, termination, and re-engagement of services
- Transparent augmentation of your in-house IT team
- Comprehensive documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Strong relationship with a top-level, full-spectrum resource for network support
Progent's co-managed Call Center program is a specialized on-going staff expansion option that enables IT groups to divide the work of Help Desk support transparently between their internal IT staff and Progent's extensive pool of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk program is a joint support alternative powered by the industry's leading shared PSA platform for managing, service requests, ticketing, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network services for businesses of all sizes throughout the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold top certifications including CISSP, CISM, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Chattanooga, Tennessee Businesses
Progent's nationwide roster of certified consultants can deliver Chattanooga, Tennessee organizations a wide array of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service organizations include:
Contact Progent for Short-Term Staffing Services for Chattanooga, Tennessee Companies
To learn more about Progent's short-term supplemental staffing services for Chattanooga, Tennessee businesses, call 800-993-9400 or visit Contact Progent.