In addition to providing rapid access to top-tier network professionals and subject matter experts (SBEs) to help Chattanooga, Tennessee organizations with discrete technical issues or longer-term projects, Progent can provide temporary staff augmentation to deliver more generalized assistance such as desktop support, network management, and Call Center services. Temporary staffing makes it possible for organizations to respond to anticipated or unexpected surges in the need for IT personnel, which may result from situations such as company mergers, site relocation, platform migration, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term staffing can also fill voids resulting from the absence of full-time IT personnel because of vacations, health issues, resignation, or other reasons.
Benefits of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services give businesses the flexibility to react to surges in demand for network personnel without being saddled with the expense and hassle that come with vetting and hiring reliable technical help and without the burden of increasing your permanent head count.
Important features of Progent's short-term supplemental staffing services include:
Progent's Shared Center Program
- Fast access to seasoned IT professionals
- Easy initiation, cessation, and resumption of services
- Transparent extension of your full-time network support team
- Comprehensive documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Close working relationship with a world-class, full-service source for IT support
Progent's co-managed Call Center program is a proven on-going staff expansion option that allows IT organizations to share the work of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive team of technical support experts. Working as a seamless extension of your in-house Call Center, Progent's shared Help Desk program is a collaborative service alternative powered by the leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite network services for organizations throughout the United States. Progentís engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants hold advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's certifications.
Progent's Practice Areas for Chattanooga, Tennessee Businesses
Progent's nationwide team of certified engineers can deliver Chattanooga, Tennessee companies a broad range of remote consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary Staffing Services for Chattanooga, Tennessee Businesses
To find out more details about Progent's short-term staff augmentation services for Chattanooga, Tennessee organizations, call 800-993-9400 or visit Contact Progent.