Besides offering fast access to guidance from top-tier IT consultants and subject matter experts to help Modesto, California businesses to resolve specific technical problems or longer-term projects, Progent can provide temporary staff augmentation to deal with more broadly defined assistance like desktop help, network management, and Call Center response. Temporary staffing makes it possible for organizations to respond to planned or unexpected peaks in the need for IT personnel, which may result from situations like mergers and acquisitions, data center moves, technology upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also cover voids left by the loss of in-house IT personnel because of scheduled vacations, illness, termination, etc.
Benefits of Progent's Short-Term Staffing Services
Progent's short-term supplemental staffing services give organizations the ability to react to increases in requirements for IT personnel without dealing with the costs and hassle associated with identifying and hiring professional IT help and without the burden of adding to your in-house staff size.
Key features of Progent's temporary staffing services include:
Progent's Co-managed Help Desk Program
- Fast access to reliable IT pros
- Easy initiation, termination, and resumption of services
- Seamless extension of your in-house network support staff
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Strong working relationship with a world-class, full-service resource for network support
Progent's shared Help Desk service is a specialized on-going staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive team of technical support specialists. Working as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk program is a joint service solution based on by the leading shared professional services platform for managing, service calls, ticketing, assigning responsibility, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises network expertise for businesses across the U.S. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's certifications.
Progent's Practice Areas for Modesto, California Companies
Progent's seasoned team of certified consultants and technical experts can deliver Modesto, California organizations a broad array of remote consulting and troubleshooting services. Practice areas offered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary IT Staffing for Modesto, California Organizations
To find out more details about Progent's short-term staffing services for Modesto, California businesses, call 800-993-9400 or visit Contact Progent.