Besides offering fast access to high-level IT consultants and subject matter experts to help Modesto, California businesses with discrete IT problems or longer-term projects, Progent offers temporary supplemental staffing to deliver more generalized services like PC help, IT management, and Help Desk services. Short-term staffing can help organizations to deal with planned or unexpected surges in demand for network services, which may be caused by scenarios like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Short-term supplemental staffing can also cover voids left by the absence of in-house staff members due to scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's short-term staff augmentation services offer organizations the ability to react to surges in requirements for network services without being saddled with the costs and delays associated with identifying and hiring reliable technical help and without the risk of increasing your permanent staff size.

Key features of Progent's short-term staff augmentation services include:

  • Rapid availability of seasoned IT pros
  • Easy initiation, cessation, and re-engagement of services
  • Transparent extension of your in-house network support team
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
  • Close relationship with a top-level, full-service resource for IT support
Progent's Co-managed Center Service
Progent's shared Help Desk service is a specialized on-going staff expansion option that allows IT organizations to share the responsibilities of Help Desk Call Center support transparently between their in-house IT staff and Progent's extensive pool of IT support experts. Working as a transparent supplement of your in-house Call Center, Progent's shared Call Center program is a collaborative support solution powered by the leading shared PSA tool for streamlining, service calls, generating tickets, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing remote and on-premises network expertise for businesses across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Modesto, California Companies
Progent's seasoned roster of certified consultants and technical experts can deliver Modesto, California organizations a broad range of online consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for network service providers include:

Contact Progent for Temporary Staffing Services for Modesto, California Companies
To find out more about Progent's short-term supplemental staffing services for Modesto, California companies, call 800-993-9400 or visit Contact Progent.