Besides providing rapid contact with top-tier network professionals and subject matter experts to help Modesto, California businesses to resolve discrete technical issues or longer-term projects, Progent can provide temporary staff augmentation to deliver more broadly defined assistance like desktop support, network administration, and Help Desk response. Temporary staffing makes it possible for organizations to deal with expected or surprise increases in the need for network personnel, which may result from scenarios such as mergers and acquisitions, data center moves, technology migration, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Short-term IT staff augmentation can also fill voids caused by the loss of in-house staff members due to vacations, illness, termination, etc.

Advantages of Progent's Temporary IT Staffing Program
Progent's short-term supplemental staffing services offer organizations the ability to react to surges in demand for network services without being saddled with the expense and delays that come with vetting and hiring appropriate technical personnel and without the risk of increasing your in-house staff size.

Key features of Progent's temporary staff augmentation services include:

  • Fast availability of proven IT pros
  • Easy engagement, termination, and resumption of services
  • Transparent extension of your in-house IT team
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Close relationship with a world-class, full-service source for network expertise
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk service is a specialized on-going staff augmentation alternative that enables IT groups to divide the work of Call Center support transparently between their full-time network personnel and Progent's extensive pool of technical support experts. Working as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk service is a joint support solution powered by the industry's leading group PSA tool for streamlining, service calls, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing remote and on-premises network services for organizations of all sizes throughout the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Modesto, California Businesses
Progent's seasoned roster of certified engineers offers Modesto, California companies a broad range of remote technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for network service firms include:

Contact Progent for Temporary IT Staffing for Modesto, California Organizations
To find out more about Progent's short-term staff augmentation services for Modesto, California companies, call 800-993-9400 or visit Contact Progent.