In addition to providing rapid contact with top-tier network professionals and subject matter experts (SBEs) to help Modesto, California organizations to resolve discrete IT problems or longer-term projects, Progent offers temporary staff augmentation to deliver more broadly defined assistance like desktop help, IT administration, and Call Center response. Temporary staffing makes it possible for businesses to deal with anticipated or unexpected increases in demand for IT services, which may result from situations such as company mergers, data center relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory changes. Short-term supplemental staffing can also fill voids caused by the loss of full-time IT personnel due to scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer businesses the ability to respond to increases in demand for IT services without being saddled with the expense and hassle associated with identifying and hiring reliable technical personnel and without the burden of increasing your permanent head count.
Key features of Progent's temporary staffing services include:
Progent's Co-managed Center Program
- Fast access to reliable IT pros
- Simple initiation, termination, and resumption of services
- Transparent extension of your full-time network support team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Close relationship with a world-class, full-spectrum resource for network expertise
Progent's co-managed Call Center program is a specialized on-going staff augmentation alternative that allows IT organizations to divide the work of Help Desk Call Center support transparently between their full-time IT personnel and Progent's nationwide team of technical support experts. Working as a seamless supplement of your full-time Help Desk, Progent's co-managed Call Center service is a collaborative service solution powered by the leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning ownership, tracking responses, and generating documentation.
Why Choose Progent?
Progent has two decades of background providing online and on-premises network expertise for organizations of all sizes throughout the U.S. Progentís engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold top certifications including ISSAP, CISA, and GIAC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Modesto, California Companies
Progent's seasoned roster of certified engineers can deliver Modesto, California organizations a broad array of online consulting and debugging services. Practice areas offered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary Staffing Services for Modesto, California Businesses
To learn more about Progent's short-term staff augmentation services for Modesto, California organizations, call 800-993-9400 or visit Contact Progent.