In addition to providing fast access to guidance from high-level network consultants and subject matter experts to assist Tulsa, Oklahoma companies to resolve discrete technical problems or strategic initiatives, Progent can provide short-term supplemental staffing to deal with more broadly defined services such as desktop support, IT administration, and Call Center services. Temporary staffing makes it possible for organizations to deal with expected or unplanned surges in the need for IT personnel, which may be caused by situations like mergers and acquisitions, data center relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Short-term supplemental staffing can also fill gaps left by the loss of in-house IT personnel because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's temporary supplemental staffing services give organizations the ability to react to surges in demand for IT personnel without being saddled with the expense and hassle associated with reviewing and recruiting reliable technical help and without the risk of adding to your in-house head count.

Key features of Progent's temporary staff augmentation services include:

  • Fast availability of reliable IT pros
  • Easy initiation, termination, and resumption of services
  • Seamless extension of your in-house network support staff
  • Full documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
  • Strong working relationship with a top-level, full-service resource for network support
Progent's Co-managed Help Desk Service
Progent's shared Help Desk service is a specialized on-going staff expansion option that enables IT groups to divide the work of Call Center support transparently between their in-house IT staff and Progent's extensive team of IT support experts. Working as a seamless extension of your in-house Call Center, Progent's shared Help Desk Call Center service is a collaborative service solution based on by the industry's leading group professional services (PSA) tool for managing, service requests, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing remote and on-premises network services for businesses across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Tulsa, Oklahoma Companies
Progent's nationwide roster of certified consultants and technical experts can provide Tulsa, Oklahoma organizations a broad range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Tulsa, Oklahoma Companies
To find out more about Progent's short-term staff augmentation services for Tulsa, Oklahoma companies, call 800-993-9400 or visit Contact Progent.