Besides providing fast contact with top-tier network consultants and subject matter experts to help Tulsa, Oklahoma companies with discrete IT problems or longer-term initiatives, Progent offers short-term staffing to deal with more generalized assistance such as desktop help, network management, and Call Center response. Short-term staffing can help organizations to deal with anticipated or surprise surges in the need for network personnel, which may be caused by situations like company mergers, data center relocation, platform migration, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Temporary IT staff augmentation can also fill gaps caused by the loss of in-house staff members because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Short-Term Staffing Program
Progent's temporary staff augmentation services offer organizations the versatility to respond to surges in demand for IT personnel without being saddled with the expense and delays associated with vetting and hiring appropriate technical personnel and without the risk of adding to your full-time head count.

Key features of Progent's short-term staffing services include:

  • Fast availability of reliable network pros
  • Easy initiation, termination, and re-engagement of services
  • Transparent augmentation of your in-house network support team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
  • Close relationship with a world-class, full-spectrum resource for IT expertise
Progent's Co-managed Help Desk Program
Progent's shared Help Desk program is a specialized on-going staff augmentation option that enables IT groups to divide the responsibilities of Help Desk Call Center support transparently between their full-time network personnel and Progent's extensive team of IT support specialists. Working as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk service is a collaborative support solution based on by the leading group PSA tool for managing, service requests, ticketing, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite network services for organizations of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts have earned top certifications including CISSP, CISM, and CRISC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Tulsa, Oklahoma Businesses
Progent's seasoned team of certified engineers can provide Tulsa, Oklahoma companies a broad range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term Staffing Services for Tulsa, Oklahoma Companies
To find out more details about Progent's short-term staffing services for Tulsa, Oklahoma businesses, call 800-993-9400 or visit Contact Progent.