Besides providing rapid access to high-level IT professionals and subject matter experts to help Winston-Salem, North Carolina organizations to resolve discrete technical issues or longer-term projects, Progent offers short-term staffing to deal with more generalized assistance like PC help, IT management, and Help Desk services. Temporary staffing can help businesses to deal with planned or unplanned increases in the need for network personnel, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new regulations. Short-term supplemental staffing can also fill voids resulting from the absence of full-time staff members due to vacations, health issues, termination, etc.
Advantages of Progent's Temporary Staffing Program
Progent's short-term staffing services give organizations the versatility to react to increases in requirements for IT personnel without being saddled with the expense and hassle associated with vetting and recruiting reliable IT personnel and without the burden of increasing your full-time head count.
Key features of Progent's temporary staffing services include:
Progent's Shared Center Service
- Fast availability of reliable network pros
- Easy engagement, termination, and re-engagement of services
- Transparent extension of your in-house network support team
- Full reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Close working relationship with a top-level, full-service resource for IT expertise
Progent's shared Help Desk program is a proven on-going staff expansion option that allows IT groups to divide the work of Help Desk support seamlessly between their in-house network staff and Progent's nationwide team of technical support experts. Working as a transparent extension of your in-house Call Center, Progent's shared Help Desk service is a joint support alternative based on by the leading shared professional services platform for managing, service calls, ticketing, assigning responsibility, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience providing online and onsite network services for businesses across the U.S. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Winston-Salem, North Carolina Organizations
Progent's veteran roster of certified engineers can provide Winston-Salem, North Carolina organizations a broad range of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for IT service organizations include:
Contact Progent for Short-Term IT Staffing for Winston-Salem, North Carolina Organizations
To find out more about Progent's temporary staff augmentation services for Winston-Salem, North Carolina companies, call 800-993-9400 or visit Contact Progent.