Birmingham Consulting Expertise
IT Staff Temps for IT Support Groups
In addition to providing fast access to top-tier network consultants and subject matter experts (SBEs) to assist Birmingham, Alabama companies to resolve specific IT issues or longer-term projects, Progent can provide short-term supplemental staffing to deal with more generalized services like PC help, IT administration, and Help Desk response. Temporary staffing can help organizations to deal with planned or unexpected increases in demand for network services, which may be caused by scenarios such as company mergers, site relocation, platform upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover gaps left by the absence of in-house IT personnel due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Short-Term IT Staffing Services Progent's short-term staffing services offer organizations the versatility to respond to increases in requirements for IT services without dealing with the expense and delays that come with vetting and hiring reliable IT help and without the risk of adding to your full-time staff size.
Important features of Progent's temporary staff augmentation services include:
- Fast access to seasoned network pros
- Simple engagement, cessation, and resumption of services
- Seamless extension of your full-time network support team
- Comprehensive documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Close relationship with a top-level, full-spectrum resource for IT support
Progent's shared Call Center program is a specialized on-going staff augmentation option that allows IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their in-house network personnel and Progent's nationwide team of IT support experts. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk Call Center program is a collaborative support solution powered by the industry's leading group professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background providing remote and onsite IT expertise for organizations of all sizes throughout the U.S. Progent’s engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Birmingham, Alabama Organizations
Progent's veteran roster of certified engineers can provide Birmingham, Alabama organizations a broad range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- AD Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Work from Home Support
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support
- Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtualization Management
- Windows Hyper-V Setup
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- iPhone Integration
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- WiFi Site Assessments
Contact Progent for Short-Term IT Staffing for Birmingham, Alabama Businesses
To find out more details about Progent's short-term supplemental staffing services for Birmingham, Alabama businesses, call
An index of content::
Azure Planning Consultancy
Integration Companies Microsoft Azure Storage
Progent can assist small businesses to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical mistakes small organizations make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.
Biggest Microsoft SMS Remote Troubleshooting
SMS Server Upgrade Support
Systems Management Server provides added functionality for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to advising you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can help you define sensible procedures and policies to manage handheld computers and smart mobile communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that incorporates policies, processes and technologies to keep your IT computer system protected.
ISP Selection Consult
Professional WiMax
Progent can provide the affordable services of remote Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet access solution matches your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a smooth move to a different carrier and/or service plan. Network provisioning can include optimizing current routers and configuring additional ones, setting up firewalls, and designing dependable BGP configurations.
Exchange Upgrade Engineers
Exchange 2003 to Exchange 2010 Upgrade Consult
Progent's Microsoft and Cisco-certified network engineers can help you to determine the value of Microsoft Exchange 2010 for your company and can assist you to plan and carry out a smooth upgrade to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by improving your productivity, lowering the cost of equipment and support, streamlining administration, and consolidating your vital communications platforms.
24-7 Dynamics GP Enterprise Reporting Professional
Dynamics GP SSRS Specialists
Dynamics GP accounting includes analysis and reporting capabilities that allow you to monitor all operations, revenues and expenses, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can enable you to create reports that allow you to understand your business more completely, converting raw data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom line-of-business software development and eCommerce solutions that work transparently with Dynamics GP.
Microsoft Experts SQL Server 2017 High Availability Specialist
SQL Server 2017 Standard Professional
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to design and carry out a smooth migration from your existing SQL Server deployment to SQL Server 2017.
Microsoft SQL Consult
Microsoft Certified SQL Outsourced Programming
Progent's Microsoft-certified SQL Server programmers and database administrators offer remote consulting to assist businesses of all sizes to create, manage, and troubleshoot applications based on Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide support for any facet of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Active Directory Network Consultant
Microsoft Active Directory Engineer
Windows Active Directory requires extensive field experience to integrate optimally across a large corporation. Progent’s Microsoft Premier consultants are experienced in planning, deploying, and supporting sophisticated Microsoft Enterprise Active Directory installations. Progent’s areas of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in production Active Directory environments, and fixing unsuccessful installations of AD and AD-associated programs.
Information Systems Firms Cisco Certified CCIE
Cisco Access Point Technical Support Organization
Progent's Cisco certified network infrastructure experts have extensive experience helping ISPs to architect, implement, manage, optimize, and debug fault-tolerant, extensible network solutions appropriate for public networks.
VPN Security Cybersecurity Contractors
VPN Security Security Firms
Progent offers small and medium size organizations professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies such as Check Point Software, Juniper Networks, and Symantec. Progent can help you create a detailed security plan and choose appropriate products from a variety of vendors to support your security objectives while sticking within your spending restraints.
ISA Server Online Technical Support
Information Technology Consulting ISA Server
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing Microsoft ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your company in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your network security needs without adversely restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Office 365 and on-premises Exchange Technology Consulting
Hybrid Exchange Online and Exchange on-premises Network Consultant
Microsoft Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated email infrastructure to lower capital expense and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to assist your organizations to evaluate the potential advantages of Office 365 Exchange Online, plan a solution that makes sense for your business needs and budget, carry out a non-disruptive migration from your existing Exchange organization to one that incorporates Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
Network Consulting SharePoint 2013 Web Parts
SharePoint 2013 Technical Consultant
Progent has been providing SharePoint support since the initial product was released more than a decade ago, and Progent has the breadth and depth of technical know-how to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in specific tasks associated with your SharePoint 2013 migration.
3900 Router Computer Consulting
IT Consultant RV Series VPN Router
Cisco offers an extensive array of routers that includes appliances designed to provide the security, bandwidth, and reliability required by organizations from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Microsoft Experts SQL Server Information Technology Consulting
SQL Server 2008 Migration
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge high-end applications that can give your company a significant competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
64-bit Server IT Consulting
Specialist 64-bit Upgrade
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit programs which you want to retain plus the latest 64-bit editions of applications you wish to install.
UNIX Technology Professional
Emergency UNIX Consultant Services
Progent's Sun Solaris platform support services offer small and mid-size businesses and developers support for administering and supporting Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience provides you with an easy one-stop source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Network Engineers Small Business
Small Business Outsourcing Technology
Progent delivers the services of Microsoft and Cisco-Premier network support experts to show customers affordable ways to help organizations optimize the value of Microsoft and Cisco products. For environments that range from small offices to large enterprises, Progent's expert engineers can help you improve your information system's e-mail infrastructure, security, availability, throughput, and IT management.
Cisco VoIP Phones and Contact Center Support and Help
Cisco VoIP Phones and Unified CM Consultant
Progent's Cisco IP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
24x7 Consultancy Full Service Outsourcing
Best Outsourcing Network Help Services
Progent can provide comprehensive online consulting for all major technologies associated with small company information networks and allows you to outsource a variety of strategic, on-demand support services including a part-time CIO to provide senior-level IT design and budgeting capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as a managed service, project management for critical projects such as office relocations oroperating system migrations, connectivity consultants for designing high-performance and robust infrastructure, certified security specialists to ensure data protection and compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to write, customize, or troubleshoot business application programs.
Lync Server 2013 topology Specialists
Microsoft Lync Presence Consultant
Progent's Microsoft-certified consultants can assist your company to evaluate the value of Microsoft Lync Server for your environment and can assist you to design and carry out a deployment of Lync Server 2010 that centralizes the control of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can also assist your company to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how to use Microsoft Lync Server 2010 to improve the collaborative functions of Microsoft Office applications, and offer webinar training and ongoing technical support for Lync Server 2010 and other Microsoft technologies.
CISSP Certified Security Architect Consultant
CISSP Certified Security Auditor Consult
Progent's CISSP-certified network security experts can assist organizations of any size with any facet of information system security. Progent can implement efficient cybersecurity solutions that guard a small office against modern malware attacks or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing network resources spread across multiple physical sites and various clouds.
Office 365 Deployment Readiness Technical Consultant
Office 365 authentication Consultants
Office 365 is Microsoft's extensive family of productivity programs and cloud-hosted services available on a subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans targeted at markets from students and households to enterprises. Progent can provide fast and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and maintain hybrid ecosystems that transparently combine on-premises and cloud resources.
MRTG Troubleshooting
Linux Network Monitoring Consultant Services
Nagios and MRTG are useful, license-free monitoring utilities that run on the Linux OS and can be deployed to monitor UNIX/Linux environments, Microsoft Windows systems, or multi-OS systems where Linux and Microsoft Windows coexist. Nagios lets system managers to track network services including POP3, HTTP, SSH, and NNTP. MRTG permits you to graph the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring experts can show you how to utilize both these programs to streamline and repair your network.
Specialist Solaris
Professionals Sun Solaris
Progent's Solaris platform consulting experts provide small businesses and developers support for managing and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent can give your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience offers you a convenient single consulting firm to help you build and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
At Home Workers Data Protection Online Technical Support
At Home Workforce Data Protection Online Help
Progent can assist small and medium-size businesses to design, install, verify and maintain backup solutions required for offsite workers.
Amazon AWS hybrid cloud solutions Development Company
Outsourced Programming Amazon AWS hybrid cloud solutions
Progent can provide affordable online consulting to assist companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent can provide occasional support to help you to overcome technical roadblocks or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.
24-7 Video Conferencing Technology Consulting Services
Cisco Video Conferencing Consultants
Progent offers the services of a certified consultant with expertise integrating products from the leading video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the business value of your IT network. Progent can also provide the services of infrastructure consultants who can help businesses of all sizes to build and troubleshoot a communications network that provides the performance, reliability, protection, and expandability required to accommodate your video conferencing/telepresence solution.
SMS 2003 Upgrade Network Engineer
Top Microsoft Expert SMS Server Upgrade On-site Support
Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software products by making it simpler to install system images, manage mobile computers, and run management tools. In addition to advising you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects involving areas that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security strategy that includes policies, processes and technologies to keep your IT network safe.
Skills Transfer Windows
Education Network
Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on providing high-value skills where Progent faces little competition. Medium-size companies who utilize trusted freelance service providers or who employ internal support personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, protected, and efficient.
Largest Small Office Network Consulting Firms
Small Business Network Installation
Progent offers organizations of all sizes enterprise-class network online or onsite consulting services for information systems powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security consulting for businesses ranging from the small office to the global enterprise.
Microsoft Azure cloud migration Integration Companies
24x7 Azure Planning Consultancy
Progent can help small companies to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and lower hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical errors small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.
MySQL development Engineer
MySQL application development Consult
Progent can provide affordable remote access to an Oracle-certified MySQL administrator or software programmer and can help organizations of all sizes to integrate and maintain MySQL within a dependable IT environment that offers high levels of speed, scalability, and security. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.
CRISC Cybersecurity Tech Services
CRISC Certified Risk and Information Systems Control Analyst Consulting Services
Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Dynamics GP System Update Planning Services
Microsoft Dynamics GP System Update Consulting
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, education, and debugging since the platform's debut. Progent offers in-depth support for upgrading out of date Dynamics GP deployments. Progent can assist you to design, pilot, and carry out a cost-effective migration from a a legacy release of GP to the newest version of Microsoft Dynamics GP.
Emergency wireless IP phone security Integration
Meraki AP Remote Technical Support
Progent's Cisco-certified wireless integration experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Automatic Topology Mapping Remote Consulting
Network Performance Troubleshooting Information Technology Consulting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, reconfigure and troubleshoot their networking appliances like routers, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are always current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding devices that require important updates, or resolving performance bottlenecks.
Wireless LAN Site Survey Remote Support
Professional Remote Wireless Site Survey
Progent’s Wireless Site Survey helps you to design and implement a Wi-Fi WLAN adapted to your environment, offering you a wireless solution that has the coverage, speed, load-handling capability, QoS, security, and roaming capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service.
Computer Engineer Microsoft Exchange 2003 Upgrade
Top Quality Microsoft Exchange Upgrade Network Engineer
Progent's expert consultants can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that avoids network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.
Small Office Implementation Consulting Companies
Small Business Server Integrators
Progent is a pioneer in cost-effectively providing enterprise-class network support to small companies. Progent's success in addressing the network service needs of the historically underserved small company market is the combined result of major technical and operational breakthroughs that have removed a great deal of the conventional costs out of managing IT service, injected unprecedented professional expertise into the support mechanism, and dramatically streamlined the solution process.
Exchange 2013 Unified communications Support and Integration
Exchange 2013 Voice Mail Consulting
Microsoft Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These improvements affect key facets of IT like ease of administration, availability, compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management services for Exchange Server 2013.
Consulting Anti-Spam
Technology Consulting Anti-Spam
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by offering constantly updated spam and virus filtering, policy management, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting utilities plus outbound email filtering to let you repair your email environment and define and enforce corporate security policy.
Cisco VoIP phones Online Support Services
Cisco VoIP Phones and IM Support Services
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Solaris Specialist
Integration Services Solaris
If your business computer system combines Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for simple management, transparent dataflow, high reliability, superior throughput, and tight security. Progent's Sun Solaris and Windows coexistence assistance services feature IT architecture integration and service, support for Windows services for UNIX, online network monitoring and administration, online network support and repair, in-person technical support, and Help Desk Call Center support.
Consult Exchange 2007 to Exchange 2010 Upgrade
Exchange 2003 to Exchange 2010 Upgrade Consulting
Progent can provide comprehensive help for each step of your Exchange 2010 upgrade including outsourced or co-sourced project management, site prep, project design and documentation, cost estimates of all new software and equipment required, suggested sourcing, system testing at customer site or at Progent's test lab, managing temporary coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, decommissioning the previous servers, and training for client's support staff and end users.
Case Study Wireless
Wireless Case Study
Progent delivered a wireless networking environment that allowed a school to increase productivity and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for connecting remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Consultants Dynamics GP 2015 R2 Integration
Dynamics GP 2015 Data Extraction Consulting Services
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud readiness, supports the most popular handheld devices, permits single sign-on with Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the critical technical and business issues associated with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this powerful platform.
IT Consultant Dynamics GP/Great Plains Features
Microsoft Financial Software Consultant
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is an accounting and business analysis solution built, like all Microsoft accounting solutions, on the scalable and popular platform of Windows technology. Dynamics GP provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you can license only the functions you currently require, with the option to expand clients and increase capabilities when necessary. Progent’s Microsoft Dynamics GP consulting engineers can help you deploy, customize and manage the latest release of Microsoft Dynamics GP or migrate efficiently from an older edition.
Cisco Security Remote Troubleshooting
Support and Integration PIX
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should adopt more current firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company plan and implement a smooth migration to Cisco ASA 5500-X Series firewalls based on leading practices.
