Grand Rapids Consulting Expertise
Short Term IT Staffing for Computer Support Groups
Besides offering fast access to guidance from high-level IT consultants and subject matter experts to assist Grand Rapids, Michigan businesses with discrete technical problems or strategic initiatives, Progent offers short-term staffing to deliver more generalized services like desktop help, network administration, and Help Desk call center services. Short-term staffing can help organizations to respond to anticipated or unplanned increases in demand for network personnel, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory changes. Short-term IT staff augmentation can also fill gaps left by the loss of full-time staff members because of vacations, health issues, termination, etc.
Advantages of Progent's Temporary IT Staffing Program Progent's short-term staffing services offer businesses the flexibility to respond to surges in demand for IT personnel without dealing with the expense and delays that come with vetting and hiring professional technical personnel and without the risk of increasing your in-house staff size.
Important aspects of Progent's short-term staff augmentation services include:
- Rapid access to proven IT professionals
- Easy engagement, termination, and re-engagement of services
- Transparent extension of your in-house network support team
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled promptly
- Close relationship with a top-level, full-service resource for network expertise
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation option that allows IT organizations to share the work of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive pool of technical support experts. Acting as a seamless extension of your full-time Call Center, Progent's shared Help Desk program is a collaborative support alternative powered by the leading group professional services (PSA) platform for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises network expertise for businesses of all sizes throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Grand Rapids, Michigan Companies
Progent's veteran team of certified consultants can provide Grand Rapids, Michigan businesses a wide array of online technical guidance and debugging services. Practice areas covered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Consulting
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Expertise
- Security and Compliance Monitoring
- PEN Testing with NodeZero
- Business Continuity Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support Services
- Colocation Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Management
- Rapid, Affordable .NET Application Development.
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- BYOD Management
- Apple iPhone Integration
- Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Consulting
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Predictive and Onsite Assessments
Contact Progent for Temporary IT Staffing for Grand Rapids, Michigan Companies
To find out more about Progent's short-term staff augmentation services for Grand Rapids, Michigan companies, call
An index of content::
Remote Employees Collaboration Troubleshooting
Integration Services Remote Workers Collaboration
Progent can help small and medium-size businesses to deploy collaborative platforms to enable their remote workforce to engage in productive teamwork with colleagues and clients.
Integration Services SCCM 2012 Windows Server Deployment
SCCM 2012 Mobile Device Management Outsourcing
Progent can help your organization to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving business needs. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.
Network Management outsourcing consultants Consultant Services
Network Management outsourcing consultants Online Consulting
Progent's ProSight family of managed services are designed to provide organizations who maintain minimal internal IT support staffs with affordable access to world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include predictable network maintenance costs, automation of routine administrative tasks, continual adoption of new information technology, smooth migration from legacy technology to current solutions, close fit between computer technology with strategic objectives, guidance from veteran IT consultants, and freeing up management to focus on business rather than fast-evolving computer technology.
Exchange 2007 to Exchange 2010 Upgrade Technology Professional
Consulting Services Exchange 2010 Upgrade
Progent's Microsoft and Cisco-certified consulting engineers can assist you to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick payback by increasing your workers' efficiency, cutting the expense of hardware and service, simplifying administration, and integrating your vital communications platforms.
Stabilizing Phase: Design Tuning Network Recovery
Stabilizing Phase: Design Tuning IT Outsourcing Group
In conducting IT tasks for enterprise clients, Progent follows a phased approach driven by specified milestones so as to meet budgetary, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design adjustments, and professional deployment. All facets are documented to provide a detailed description of technical services performed and to assist in downstream network support.
Exchange 2016 Project Planning Consulting Services
Consultants Exchange 2016 Office 365 integration
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Biggest Microsoft Expert Network Consultant Windows 10 Configuration
Microsoft Windows 10 ADK Engineers
Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and post-migration technical help.
Microsoft Exchange Remote Technical Support
24-Hour Exchange 2007 Edge Server Support
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Supplemental IT Staffing Services Integration
Immediate Staffing Services Integration Support
Progent's temporary staff augmentation services allow businesses to respond to the need for network support personnel without dealing with the expense and delays that come with identifying and hiring reliable technical workers and without adding to your permanent workforce.
SharePoint and Mac Computer Consultants
Office Web Apps for Mac Integration Support
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows users.
Microsoft LCS Server 2007 Consulting
Live Communications Server Online Support
MS Communications Server delivers IM and Real Presence in an extensible, world-class solution offering advanced protection, transparent compatibility with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, enhanced individual productivity, and better IP protection with this simple-to-manage, fault-tolerant IM platform. Successful deployments of Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized professionals can deliver the expertise needed to deliver all the advantages of Office Communications Server across your entire organization.
Conti ransomware recovery Engineer
Ryuk ransomware protection Engineer
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Exchange Server 2007 Troubleshooting
Microsoft Expert Exchange 2007 On-site Technical Support
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, reduces long-term support demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
Microsoft 365 Exchange Online Integration Consulting Services
Microsoft 365 Network Consultants
Progent can help your business to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and manage hybrid solutions that seamlessly combine local and cloud-based resources.
Hornetsecurity Altaro VM Backup IT Consultant
Hornetsecurity Altaro VM Backup Deduplication Support
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or on-premises services to assist you to design, deploy, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Consultancy Azure and SharePoint integration
Azure Resource Manager Consultants
Progent can help you to design and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across on-premises and cloud assets.
Windows 2008 Cluster Server Online Support
Computer Consultants Microsoft Windows Failover Cluster
The clustering technology built into the high-end editions of MS Windows Server 2008 has been radically redesigned to streamline the installation, configuration, and administration of server clusters that provide improved levels of network dependability, security, efficiency, and versatility. New or improved capabilities include automated cluster verification, easier setup and deployment, unified cluster management, redesigned cluster architecture for increased availability, hardened security and quorum models, fewer failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help you evaluate the advantages of Windows clustering, plan and implement a deployment, train your network support staff to manage your cluster environment, provide ongoing consulting and support services, and create and validate a workplace recovery procedure.
Juniper J2320 Router Security Evaluation
Juniper J2320 Router Computer Security
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24-Hour Solaris Specialist
Sun Solaris Online Support Services
Progent's Sun Solaris family consulting services offer small businesses and software developers help with administering and maintaining Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you an easy single source to show you how to create and maintain a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
UNIX, Windows Professionals
Windows, UNIX, Solaris Online Technical Support
If your company is developing UNIX-based applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of high-value know-how without the continual distraction of managing your business network. Through the use of smart network monitoring and by delivering online and on-site support as your company needs it, Progent offers an economical solution for managing an information network that features high reliability, security, and efficiency. Progent's developer support offerings feature full-service network support outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring, and Contact Center services.
SharePoint Web Parts Consultants
SharePoint Designer 2010 Online Troubleshooting
Progent's Microsoft-certified consultants can provide affordable remote support and programming services to help your business to plan, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites that can function as portals, extranets, document and media management applications, blogs, data warehouses, business information systems, enterprise search engines, workflows, and other tools to promote and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Excel, Word, Outlook, and Project. Progent can help you to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 environment.
Risk Mitigation Network Engineer
Consulting Services CRISC Certified Cybersecurity
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, zero-downtime system architecture that addresses reliability issues covering a wide range of network technologies and procedures.
Juniper J2320 Router Technical Support Services
Juniper J2320 Router Security Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Mac and Windows Active Directory Online Help
Windows and macOS coexistence IT Services
Progent's service specialists in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows systems into cohesive networks with resource sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Macintosh consulting makes it possible to provide world class support to companies that rely on these platforms to keep their competitive edge. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.
Microsoft Azure firewall configuration Programming Firm
Microsoft Entra ID Professional
Progent's consultants can assist you to design and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across on-premises and Azure resources.
Word 2019 Online Troubleshooting
Top Rated Microsoft Experts Support Organization Office Web App
Progent's certified Microsoft Office and Microsoft 365 experts can help companies to integrate Microsoft Office desktop and Microsoft 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive productivity solution that provides quick return on investment and promotes improved business results. Progent can assist your company to integrate Microsoft Office or Microsoft 365 applications with one another and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues with various versions of Microsoft Office desktop and offers customized online instruction to individual users or groups.
