Besides offering fast access to guidance from high-level IT consultants and subject matter experts (SMEs) to help São Paulo, São Paulo companies with discrete IT issues or strategic projects, Progent offers temporary supplemental staffing to deal with more broadly defined services such as PC support, IT administration, and Help Desk call center services. Short-term staffing can help businesses to deal with planned or surprise surges in demand for IT personnel, which may be caused by situations such as company mergers, data center moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new regulations. Temporary staffing can also fill voids resulting from the absence of full-time IT personnel due to scheduled vacations, illness, termination, or other reasons.

Advantages of Progent's Temporary Staff Augmentation Services
Progent's short-term supplemental staffing services offer businesses the versatility to react to increases in demand for network personnel without dealing with the expense and delays that come with vetting and hiring appropriate technical help and without the burden of adding to your in-house staff size.

Important features of Progent's short-term staff augmentation services include:

  • Fast availability of reliable network pros
  • Simple initiation, cessation, and re-engagement of services
  • Seamless augmentation of your in-house IT team
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Strong relationship with a top-level, full-spectrum resource for IT support
Progent's Shared Help Desk Program
Progent's co-managed Help Desk Call Center program is a specialized flexible staff augmentation option that allows IT groups to divide the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's extensive team of IT support experts. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center service is a joint support alternative based on by the leading group professional services (PSA) tool for managing, service requests, ticketing, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering online and onsite IT services for businesses of all sizes throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for São Paulo, São Paulo Organizations
Progent's seasoned team of certified consultants and technical experts can deliver São Paulo, São Paulo businesses a wide range of remote consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term Staff Augmentation for São Paulo, São Paulo Businesses
To learn more details about Progent's short-term staffing services for São Paulo, São Paulo businesses, call 800-993-9400 or visit Contact Progent.