Besides providing fast access to guidance from high-level network consultants and subject matter experts to assist Sydney, New South Wales businesses with discrete technical issues or strategic initiatives, Progent offers temporary staffing to deliver more generalized services such as PC help, IT management, and Help Desk services. On-demand staffing makes it possible for organizations to deal with planned or unplanned peaks in demand for network personnel, which may result from situations such as company mergers, site relocation, technology migration, paradigm shifts like work-from-home, disaster response, busy seasons, or new regulations. Short-term supplemental staffing can also fill gaps resulting from the loss of full-time IT personnel due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services give businesses the versatility to respond to surges in requirements for network personnel without dealing with the costs and hassle that come with identifying and hiring appropriate technical help and without the risk of adding to your permanent staff size.

Important aspects of Progent's short-term supplemental staffing services include:

  • Rapid access to proven network pros
  • Easy engagement, termination, and re-engagement of services
  • Transparent extension of your in-house IT staff
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
  • Strong relationship with a top-level, full-spectrum source for IT support
Progent's Shared Help Desk Program
Progent's shared Call Center service is a specialized on-going staff augmentation option that allows IT organizations to divide the responsibilities of Call Center support transparently between their internal IT staff and Progent's extensive pool of IT support specialists. Working as a transparent extension of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support solution powered by the industry's leading shared PSA tool for managing, service requests, ticketing, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing remote and onsite IT services for businesses throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's certifications.

Progent's Practice Areas for Sydney, New South Wales Companies
Progent's nationwide roster of certified engineers can provide Sydney, New South Wales businesses a broad array of remote consulting and debugging expertise. Practice areas covered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term IT Staffing for Sydney, New South Wales Businesses
To find out more details about Progent's short-term staffing services for Sydney, New South Wales businesses, call 800-993-9400 or visit Contact Progent.