Besides offering rapid access to guidance from high-level IT consultants and subject matter experts to help Toronto, Ontario companies with specific IT problems or strategic projects, Progent offers temporary staff augmentation to deliver more generalized services like PC help, network administration, and Help Desk services. Short-term staffing makes it possible for organizations to respond to planned or unexpected peaks in the need for network personnel, which may result from situations such as mergers and acquisitions, data center moves, platform upgrades, business process changes like work-from-home, disaster response, busy seasons, or regulatory mandates. Short-term staffing can also fill gaps resulting from the loss of full-time staff members due to scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary Staffing Program
Progent's short-term staffing services offer organizations the flexibility to respond to increases in requirements for network personnel without dealing with the expense and delays that come with identifying and hiring professional technical personnel and without the burden of adding to your permanent head count.
Important features of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Call Center Service
- Fast availability of seasoned network professionals
- Simple engagement, termination, and resumption of services
- Transparent extension of your in-house network support team
- Full documentation of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
- Strong relationship with a top-level, full-service resource for network support
Progent's co-managed Help Desk Call Center service is a proven flexible staff expansion alternative that allows IT groups to share the responsibilities of Help Desk support seamlessly between their internal network personnel and Progent's nationwide team of technical support experts. Acting as a transparent extension of your in-house Help Desk, Progent's shared Help Desk program is a collaborative service solution powered by the industry's leading shared PSA platform for managing, service calls, ticketing, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing remote and onsite IT expertise for businesses throughout the U.S. Progentís engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Toronto, Ontario Businesses
Progent's nationwide roster of certified consultants and technical experts can provide Toronto, Ontario organizations a wide range of remote consulting and debugging services. Areas of expertise covered under Progent's reseller program for network service providers include:
Contact Progent for Short-Term IT Staffing for Toronto, Ontario Companies
To find out more details about Progent's short-term supplemental staffing services for Toronto, Ontario businesses, call 800-993-9400 or visit Contact Progent.