In addition to providing fast access to high-level network consultants and subject matter experts to help Toronto, Ontario companies with discrete IT problems or longer-term projects, Progent offers short-term supplemental staffing to deliver more generalized assistance such as desktop support, IT administration, and Call Center response. Short-term staffing can help businesses to deal with anticipated or unexpected peaks in the need for network personnel, which may be caused by situations like company mergers, data center relocation, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Temporary staffing can also cover gaps left by the loss of full-time IT personnel due to scheduled vacations, illness, resignation, etc.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services offer organizations the versatility to react to increases in requirements for IT personnel without dealing with the expense and hassle that come with reviewing and hiring reliable IT personnel and without the burden of increasing your in-house head count.

Key features of Progent's temporary staff augmentation services include:

  • Fast access to seasoned IT pros
  • Easy initiation, cessation, and re-engagement of services
  • Transparent augmentation of your in-house network support team
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Strong relationship with a top-level, full-service resource for network support
Progent's Co-managed Help Desk Program
Progent's shared Help Desk Call Center program is a specialized flexible staff augmentation option that allows IT organizations to divide the responsibilities of Help Desk support seamlessly between their in-house network personnel and Progent's extensive team of IT support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's co-managed Call Center service is a collaborative service solution based on by the industry's leading group professional services platform for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing online and onsite network services for businesses of all sizes throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISA, and CRISC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Toronto, Ontario Companies
Progent's nationwide roster of certified consultants and technical experts offers Toronto, Ontario companies a broad range of remote technical guidance and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staff Augmentation for Toronto, Ontario Companies
To find out more about Progent's short-term supplemental staffing services for Toronto, Ontario organizations, call 800-993-9400 or visit Contact Progent.