Besides providing rapid access to guidance from top-tier network consultants and subject matter experts to help Toronto, Ontario companies to resolve specific IT issues or longer-term projects, Progent can provide temporary supplemental staffing to deliver more broadly defined assistance such as PC support, IT administration, and Help Desk services. On-demand staffing can help organizations to respond to expected or surprise increases in the need for network personnel, which may be caused by situations like mergers and acquisitions, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory changes. Temporary IT staff augmentation can also cover voids left by the absence of in-house IT personnel due to scheduled vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term Staffing Services
Progent's temporary staffing services offer organizations the versatility to respond to surges in requirements for IT services without being saddled with the costs and delays associated with reviewing and recruiting reliable IT help and without the burden of increasing your full-time head count.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of seasoned IT pros
  • Easy initiation, cessation, and resumption of services
  • Transparent augmentation of your full-time IT staff
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Close working relationship with a world-class, full-service resource for network support
Progent's Shared Help Desk Call Center Program
Progent's co-managed Help Desk program is a specialized flexible staff augmentation option that allows IT groups to share the work of Help Desk support transparently between their full-time IT staff and Progent's extensive team of technical support specialists. Acting as a seamless supplement of your in-house Call Center, Progent's shared Help Desk program is a joint support alternative powered by the leading shared PSA platform for streamlining, service requests, ticketing, assigning ownership, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering online and on-premises network expertise for businesses throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISA, and CRISC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Toronto, Ontario Organizations
Progent's veteran roster of certified consultants can provide Toronto, Ontario organizations a wide range of remote technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:

Contact Progent for Temporary IT Staffing for Toronto, Ontario Organizations
To learn more details about Progent's short-term supplemental staffing services for Toronto, Ontario organizations, call 800-993-9400 or visit Contact Progent.