Short Term IT Staffing Services
Desktop Experts, Help Desk Personnel, Administration Specialists
In addition to offering fast access to top-tier IT consultants and subject matter experts to help you with specific technical issues or projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses deal with planned or unexpected peaks in demand for IT services which may result from scenarios such as office consolidation, site relocation, technology migration, disaster recovery, and regulatory changes. Temporary IT staffing can also fill the void left by the temporary or permanent absence of in-house IT personnel due to vacation, illness, termination, resignation, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give businesses the flexibility to respond to sudden increases in demand for IT services without dealing with the costs and delays associated with vetting and recruiting reliable technical help and without adding to your permanent head count. Important features of Progent's supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Broad range of expertise avoids long learning curves and costly do-overs
- Transparent extension of your in-house IT staff
- Allows your IT staff to focus on strategic IT initiatives
- Ability to provide 24x7 support services
- Full documentation of services performed
- Optional escalation from Tier 1 support to Progent's subject matter experts
- Establish a relationship with a world-class, full-service resource for IT support
To view or download a white paper describing the benefits of Progent's co-managed IT services, click:
Benefits of Progent's Co-managed IT Services White Paper. (PDF - 632 KB)
Progent's Co-managed Help Desk Service
Progent's Co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to share responsibilities for Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house call center, Progent's Co-managed Help Desk service is a collaborative support solution powered by the leading shared PSA tool for managing service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent can provide the expertise of technicians and engineers who have earned certifications from Microsoft, Apple, and leading Linux distributors. Progent also offers the guidance of Cisco-certified network infrastructure consultants and CISM and CISSP cybersecurity experts.
Progent is one of Microsoft's most experienced Certified Partners in the U.S. and is expert in providing services that include Windows 11 planning and migration consulting, Windows 10 integration expertise, Windows 8.1 management, Windows Server 2022 integration expertise, Windows Server 2019 planning and deployment, Windows Server 2016 maintenance and migration, and Microsoft 365 cloud integration.
Progent's Areas of Expertise
Progent's veteran team of certified engineers can provide a wide range of online technical guidance and debugging services. Practice areas covered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory and MS Entra Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote Network Technical Support
- Teleworker Integration
- Cisco Network Infrastructure
- Juniper Technology
- Cisco Routers Expertise
- Cybersecurity Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Fast, Affordable .NET Software Development.
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- BYOD Integration
- Apple iPhone Support
- Google Android Smartphone Management
- Ransomware Defense/Recovery
- Backup/Restore Consulting
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Surveys
Contact Progent for Short-term Staffing
To find out more about Progent's temporary staffing services, call
An index of content::
Exchange Server 2007 IT Consultant
Computer Engineer Microsoft Exchange
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Support and Integration MSP360 VM Backup
MSP360 VM Backup Computer Consultant
Progent's data protection experts can assist you to design, implement and manage a backup plan built around MSP360 Backup technology to protect your assets residing on any major public cloud. Progent offers monitoring and management to protect against data loss resulting from user mistakes, system error, malicious insiders, and external assaults such as ransomware.
Cisco Certified 1900 Router Technical Support Services
CRS Core Router Specialist
Cisco has designed an extensive product line of routers that includes routers built to provide the protection, bandwidth, and reliability required by customers from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Aironet Wave 2 Wi-Fi AP Consulting Services
Consulting Services Cisco Prime Infrastructure
Progent's Cisco certified wireless networking consultants offer economical remote and onsite help for both end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can assist you to design and maintain wireless environments that include indoor and outside/industrial Aironet APs.
Microsoft Certified Partner Consultants Windows Server 2012 R2 Server Manager
Network Engineer Windows Server 2012 R2 Virtual Fibre Channel
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, develop a corporate-wide security plan, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Microsoft 365 authentication Online Support Services
Microsoft 365 and Android Network Consultant
Microsoft 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower hardware expense and management hassle. You can deploy Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your small businesses to assess the benefits of Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out a non-disruptive move from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and deliver ongoing consulting and troubleshooting.
SharePoint InfoPath Forms Services Support
SharePoint Server 2010 Network Consulting
Progent's Microsoft-certified consultants offer cost-effective online technical support and development services to help you to design, implement, administer, and troubleshoot SharePoint 2010 installations that can involve web sites that can function as portals, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular desktop programs like Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
Phobos ransomware recovery Engineer
MongoLock ransomware recovery Consultant
Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
ransomware business recovery Specialists
ransomware cleanup and recovery Consultant Services
Progent's proven ransomware recovery experts can assist your business to reconstruct an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft and Mac Desktop Computer Network Specialists
Microsoft Desktop Consultancy Firms
Progent can deliver a wide range of cost-effective services to help your business to deploy, configure, repair, and manage workstations and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote technical support for single machines or laptops or help you to design and carry out a large-scale migration to new or revised operating system software and business applications. Progent can also provide engineers and technical workers to help your company to plan for and complete an office relocation or consolidation designed to cause minimal disruption of your productivity.
Endpoint patch management Engineers
Wi-Fi access point patch management Specialist
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Technology Consulting SCOM 2012 Microsoft Azure Monitoring
Data center Monitoring Remote Troubleshooting
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and troubleshooting SCOM solutions and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.
System Center 2007 Configuration Manager Consulting
SCCM 2007 Device Management Engineer
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance compliance, and increase productivity by ensuring that critical applications stay current, tracking product licenses, and monitoring resource usage profiles to help you make informed purchasing decisions. When your organization is set to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.
.NET Visual Studio Contract Programming Firm
Design DotNET Application
If you want to update your corporate web site, build internal webs for applications such as human resources or worker training, establish a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also show you how to design and manage a secure, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web tools.
Computer Consulting Exchange Server 2000
Exchange 2000 Upgrading
Progent is one of the most qualified information technology support companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 under common scenarios including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
Amazon enterprise hybrid cloud solutions Designer
Programmer Amazon EC2 migration
Progent can provide affordable remote consulting to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
