Temporary IT Staffing
Desktop Experts, Help Desk Personnel, Network Administrators
In addition to offering fast access to top-tier IT consultants and subject matter experts to help you with specific technical issues or projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses deal with planned or unexpected peaks in demand for IT services which may result from scenarios such as office consolidation, site relocation, technology migration, disaster recovery, and regulatory changes. Temporary IT staffing can also fill the void left by the temporary or permanent absence of in-house IT personnel due to vacation, illness, termination, resignation, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give businesses the flexibility to respond to sudden increases in demand for IT services without dealing with the costs and delays associated with vetting and recruiting reliable technical help and without adding to your permanent head count. Important features of Progent's supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Transparent extension of your in-house IT staff
- Full documentation of services performed
- Optional escalation from Tier 1 support to Progent's subject matter experts
- Establish a relationship with a world-class, full-service resource for IT support
Progent's Co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to share responsibilities for Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house call center, Progent's Co-managed Help Desk service is a collaborative support solution powered by the leading shared PSA tool for managing service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent can provide the expertise of technicians and engineers who have earned certifications from Microsoft, Apple, and leading Linux distributors. Progent also offers the guidance of Cisco-certified network infrastructure consultants and CISM and CISSP cybersecurity experts.
Progent is one of Microsoft's most experienced Certified Partners in the U.S. and is expert in providing services that include Windows 10 planning and migration, Windows 8.1 management, Windows Server 2019 planning and deployment, Windows Server 2016 maintenance and migration, and Microsoft 365 cloud integration.
Progent's Practice Areas
Progent's veteran team of certified engineers can provide a wide range of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Planning
- Office 365 Configuration
- Dynamics GP Expertise
- Microsoft Azure, AWS, Google Cloud
- Online Network Troubleshooting
- Teleworker Integration
- Cisco Network
- Juniper Technology
- Cisco Routers Configuration
- Security and Compliance Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support
- Colo Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Management
- Windows Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- Smartphone Integration
- Apple iPhone Integration
- Google Android Phone Support
- Ransomware Defense
- Data Backup/Recovery Consulting
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Short-term Staffing
To find out more about Progent's temporary staffing services, call
An index of content::
Windows Server 2019 System Insights IT Consultant
Windows Server 2019 integration Computer Consultant
Progent's Windows Server 2019 disaster recovery planning consultants can help you to design a DR/BC solution built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
VPN Routers Specialist
Top Quality Support Services 1800 ISR Router
Cisco offers an extensive product line of routers that includes routers designed to provide the protection, performance, and reliability demanded by organizations from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Microsoft IT Consulting Monitoring and Reporting
System Center Operations Manager Integration
Progent offers a variety of IT support bundles for small organizations. These information technology outsourcing and network monitoring services are built around the anticipatory problem handling abilities of Microsoft Operations Manager, a state-of-the-art server and system support software platform that monitors the availability, performance, and safety of your information system and isolates incipient troubles before they can disrupt your system. With Progent's affordably priced network service packages, small companies can select a basic co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.
Case Study School Wireless
School Wireless Case Study
Progent delivered a wireless networking environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate sites up to 2.5 miles apart and can reach even longer distances. This wireless solution offered better bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered immunity to outside interference.
System Center 2016 Support and Integration
Technical Support Services System Center 2016 Orchestrator
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier network consulting professionals. With Progent's economically priced IT service packages, small and midsize businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business information systems world-class availability, security, and performance.
Job Opportunity Network Engineers
Microsoft MCSE Freelance Jobs
If you are a network consultant with technical support experience, teaming with Progent and assisting Progent's customers will enhance your abilities via collaboration with Progent's staff of motivated, high-output consulting experts. Progent's focus on offering IT consulting and computer support to small and midsize companies will give you the chance to consult in depth with decision makers and contribute tangibly to the growth of exciting companies. Also, Our virtual office environment provides the most advanced technology for off-site support and wireless connectivity to allow you to deliver fast solutions when you take on business-critical issues.
SonicWall NSA 5650 Firewall Consultants
SonicWall NSA 9450 Firewall Security Firms
Progent's SonicWall firewall experts can help you integrate, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and build protection into your business processes.
Cisco Firepower 2000 Series Firewalls Setup and Support
Cisco Firesight Management Support and Help
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
UNIX with Windows Consultant Services
UNIX with Windows On-site Support
Progent's UNIX family consulting experts provide small and mid-size businesses and developers support for managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you an easy one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
QoS Test Lab Engineer
NLB Testing Consultancy
Progent's Test and Training Lab located at the QTS Internet Data Center is available for piloting line-of-business applications, creating cost-effective migration procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility issues, and building training environments for new technologies. For Progent clients who lack sufficient internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network projects on schedule.
Call Center Management Services Technology Consulting Services
Top Quality Microsoft Experts Computer Consultants Help Desk Management Services
Progent's Microsoft authorized Consultants offer three service programs to help mid-size and large organizations create an efficient and successful in-house Network Support Help Desk. Progent's consulting services include ROI evaluation, process study and enhancement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies analyze the various top level Help Desk application programs on the market and determine which products may be excessively expensive, lack critical features, or align badly with your company's business goals. Progent also provides temporary staffing for companies who need to reinforce their internal Help Desk staff for occasional tasks or to fill in for vacationing or indisposed personnel.
Top Ranked UNIX with Windows Onsite Technical Support
Windows and Solaris Professional
If your business network mixes UNIX, Linux or Solaris platforms with Windows, Progent can assist you to incorporate your servers into a unified network that allows all your OS platforms to run side by side for simple management, seamless information exchange, high reliability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk Call Center support.
Data Center Network Consultant
Computer Consultants Data Center
Progent’s data center IT services are designed for companies with hardware located at Internet Data Centers or data center co-location hosting sites and in need of on-demand in-person assistance at the co-location facility plus off-site support from Microsoft and Cisco Premier professionals. Progent offers a complete array of data center and IDC and colocation consulting services such as network topology evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications infrastructure, development and deployment of zero-downtime configurations, architecting and deploying layered security defenses, firewall integration and support, configuring load balancing environments, and planning fault tolerant server clustering configurations.
