Short Term Staff Augmentation
Desktop Technicians, Help Desk Personnel, Administration Specialists
In addition to offering fast access to top-tier IT consultants and subject matter experts to help you with specific technical issues or projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses deal with planned or unexpected peaks in demand for IT services which may result from scenarios such as office consolidation, site relocation, technology migration, disaster recovery, and regulatory changes. Temporary IT staffing can also fill the void left by the temporary or permanent absence of in-house IT personnel due to vacation, illness, termination, resignation, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give businesses the flexibility to respond to sudden increases in demand for IT services without dealing with the costs and delays associated with vetting and recruiting reliable technical help and without adding to your permanent head count. Important features of Progent's supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Transparent extension of your in-house IT staff
- Full documentation of services performed
- Optional escalation from Tier 1 support to Progent's subject matter experts
- Establish a relationship with a world-class, full-service resource for IT support
Progent's Co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to share responsibilities for Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house call center, Progent's Co-managed Help Desk service is a collaborative support solution powered by the leading shared PSA tool for managing service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent can provide the expertise of technicians and engineers who have earned certifications from Microsoft, Apple, and leading Linux distributors. Progent also offers the guidance of Cisco-certified network infrastructure consultants and CISM and CISSP cybersecurity experts.
Progent is one of Microsoft's most experienced Certified Partners in the U.S. and is expert in providing services that include Windows 10 planning and migration, Windows 8.1 management, Windows Server 2019 planning and deployment, Windows Server 2016 maintenance and migration, and Microsoft 365 cloud integration.
Progent's Practice Areas
Progent's seasoned team of certified consultants and technical experts can deliver a broad array of remote technical guidance and debugging services. Practice areas offered under Progent's reseller program for IT service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- AD Design
- Office 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Microsoft Azure, AWS, Google Cloud Platform
- Remote Network Support
- Telecommuter Integration
- Cisco Network Infrastructure
- Juniper Technology
- Cisco Routers Integration
- Security and Compliance Monitoring
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Management
- Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- Smartphone Integration
- Apple iPhone Integration
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Backup/Restore Expertise
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-term Staffing
To find out more about Progent's temporary staffing services, call
An index of content::
SCOM 2012 Application Monitoring Professional
System Center OpsMgr 2012 Support
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Windows Server 2019 Storage Replica Computer Engineer
Windows 2019 Network Consultants
Progent's certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
SQL 2008 Reporting Services Design
SQL Server Replication Consult
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class programs that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Immediate Disaster Recovery Consultant Services
Clustered Server Remote Support
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive experience assisting small businesses to minimize system downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, data backup and restore systems, and transparent maintenance. Progent’s business continuity consultants can help your company to develop and validate an efficient business continuity strategy that matches your business needs and IT budget. Progent’s disaster recovery specialists can help you to architect, deploy, and maintain resilient technologies including non-stop Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and multi-location data centers.
SCVMM 2012 and Windows Server 2012 Onsite Technical Support
Largest SCVMM 2012 Computer Consultants
Progent can assist businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage, and libraries; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to migrate from an older release of SCVMM or from a third-party management system, and Progent can help you to optimize and repair your current SCVMM 2012 environment to make sure you realize the highest possible business value.
Award Winning Services City Government
City Government Cisco Professional
Progent has a long background providing a full-spectrum of remote IT support and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote network consulting and has delivered IT support to organizations in every state. Online support saves travel costs and solves problems faster than onsite service calls.
Q and A about Network Professional Home Based Jobs
24/7 FAQ about Moonlight Network Consultant Full-Time Job
For replies to frequent enquiries about being employed by Progent, see Employment at Progent Frequently Asked Questions.
