Short Term Staffing
Desktop Experts, Help Desk Call Center Personnel, Administration Specialists
In addition to offering fast access to top-tier IT consultants and subject matter experts to help you with specific technical issues or projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses deal with planned or unexpected peaks in demand for IT services which may result from scenarios such as office consolidation, site relocation, technology migration, disaster recovery, and regulatory changes. Temporary IT staffing can also fill the void left by the temporary or permanent absence of in-house IT personnel due to vacation, illness, termination, resignation, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give businesses the flexibility to respond to sudden increases in demand for IT services without dealing with the costs and delays associated with vetting and recruiting reliable technical help and without adding to your permanent head count. Important features of Progent's supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Broad range of expertise avoids long learning curves and costly do-overs
- Transparent extension of your in-house IT staff
- Allows your IT staff to focus on strategic IT initiatives
- Ability to provide 24x7 support services
- Full documentation of services performed
- Optional escalation from Tier 1 support to Progent's subject matter experts
- Establish a relationship with a world-class, full-service resource for IT support
To view or download a white paper describing the benefits of Progent's co-managed IT services, click:
Benefits of Progent's Co-managed IT Services White Paper. (PDF - 632 KB)
Progent's Co-managed Help Desk Service
Progent's Co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to share responsibilities for Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house call center, Progent's Co-managed Help Desk service is a collaborative support solution powered by the leading shared PSA tool for managing service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent can provide the expertise of technicians and engineers who have earned certifications from Microsoft, Apple, and leading Linux distributors. Progent also offers the guidance of Cisco-certified network infrastructure consultants and CISM and CISSP cybersecurity experts.
Progent is one of Microsoft's most experienced Certified Partners in the U.S. and is expert in providing services that include Windows 11 planning and migration consulting, Windows 10 integration expertise, Windows 8.1 management, Windows Server 2022 integration expertise, Windows Server 2019 planning and deployment, Windows Server 2016 maintenance and migration, and Microsoft 365 cloud integration.
Progent's Areas of Expertise
Progent's nationwide team of certified consultants offers a wide range of remote consulting and debugging services. Practice areas offered under Progent's reseller program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Integration
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud
- Remote Network Troubleshooting
- Telecommuter Support Services
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Security and Compliance Consultants
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support Services
- Colo Data Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Management
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- Smartphone Integration
- Apple iPhone Integration
- Google Android Phone Integration
- Ransomware Defense
- Backup/Restore Expertise
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-term Staffing
To find out more about Progent's temporary staffing services, call
An index of content::
Small Business Wireless Access Point IT Consultant
Immediate Small Business WAPs Integration
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, manage, and debug Cisco Small Business 100/300/500 Wireless Access Points.
Small Business Computer Consulting Group
Small Business Small Business Computer Consulting Firm
Progent provides the services of Microsoft and Cisco-Premier network support experts to offer customers economical alternatives to help organizations optimize the value of Microsoft and Cisco technology. For networks that span from small offices to nationwide corporations, Progent's network consultants can assist you to enhance your network's e-mail architecture, security, reliability, throughput, and IT management.
Solaris On-site Technical Support
Solaris Consulting Services
Progent's Sun Solaris platform consulting services offer small companies and developers help with administering and maintaining Sun Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience provides you with an easy single source to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Microsoft Expert Windows 7 Security Network Engineer
Microsoft Windows 7 Evaluation Engineer
Progent's Microsoft certified engineers can help your company to test
Integration Support Branch Location
24x7x365 Branch Location Support and Setup
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched capability for serving branch offices that need network help with the flexibility associated with with small firms but which offers effective communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise has a branch office situated anywhere in or any region covered by Progent's engineers, Progent can provide a broad array of on-premises and on-line network consulting services and network design expertise.
Top Quality Meraki MR20 Access Point Online Support Services
Meraki Wi-Fi AP Online Support
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and support services to assist your organization to plan, configure, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's consultants can also assist you to design and implement hybrid environments that integrate local and cloud-based resources and that provide seamless connectivity, enhanced protection, streamlined management, and consistent performance for all your wired and wireless devices.
CRISC Certified Risk and Information Systems Control Engineers
Specialist CRISC Certified Risk and Information Systems Control Architect
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Security Auditing GIAC
Juniper Netscreen Network Intrusion Penetration Testing
For small and midsize companies, computer security and information assurance and regulatory compliance can be excessively complicated to master yet too dangerous to overlook. The world's largest enterprises have been hacked, and the top cloud service providers have on occasion been taken down. It looks like there's no place to hide. Progent has made it economical for small and midsize businesses to implement vital security projects successfully by providing the benefit of billable time to the closest minute with no minimum charge for online help. You have access to a seasoned computer consultant to deliver precisely the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of system security including security audits, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security plan.
Technical Support System Center 2016 Virtual Machine Manager
System Center 2016 Orchestrator Outsourcing
Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix serious problems detected by Microsoft SCOM 2012.
Careers Microsoft MCP
Cisco CCNP Contract Job
If you are a network engineer with system support expertise, joining Progent and assisting our customers will enhance your abilities through interaction with our staff of motivated, high-output consulting experts. Progent's concentration on offering network consulting and technical support to small businesses will offer you the opportunity to consult closely with decision makers and contribute tangibly to the success of exciting companies. In addition, Our virtual office network provides the most advanced technology for off-site service and wireless access to help you to deliver speedy solutions when you troubleshoot business-critical problems.
ProSight Hosting for Virtual Servers Professionals
ProSight Virtual Server Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in an environment that delivers the maximum level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization technologies that enable small and midsize businesses with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Emergency Ryuk ransomware cleanup Professionals
Specialists Spora ransomware recovery
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Computer Consultants SQL Server 2012 AlwaysOn Failover Cluster
24/7 SQL Server Analysis Services Network Consultants
Progent offers the expertise of certified consultants and experienced software programmers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and security professionals to help your business to assess the likely advantages of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Award Winning Security Engineers
Services Security Audit
Progent provides expertise for security auditing utilities including LANguard from GFI for performing a variety of automatic system testing scans to uncover potential security gaps. Progent has extensive knowledge of network auditing tools and can show you how to make sense of testing reports and react appropriately. Progent can show you how to design protection into your business processes, install scanning tools, define and implement a secure network environment, and suggest procedures to maximize the security of your IT system. Progent's security professionals are ready to assist you to configure a firewall, design safe remote connectivity to email and business applications, and install virtual private network. Progent's certified security consultants can test the security of web-based software and can provide extensive security assessments of enterprise-wide security to validate your organization's compliance with key international security standards such as FISMA, NIST, and ISO 17799.
Microsoft Dynamics CRM Integration Services
24/7 Customer Relationship Management Network Engineer
Microsoft CRM helps mid-market companies build positive customer interactions. Integrated Sales and Customer Service components enable in-house staff to share data to help improve sales success and offer consistent, effective customer service. Progent can set up the optimal network infrastructure, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Open Now Online Consulting Remote Workforce Endpoint Management
Remote Workers Endpoint Management Professional
Progent can assist small and mid-size organizations to implement efficient endpoint management solutions for administering endpoints used by an offsite workforce.
On Demand Staff Augmentation Services Remote Support Services
Microsoft and Cisco Remote Support Short Term IT Staff Augmentation Services
Progent's temporary IT staffing services enable organizations to respond to the need for network professionals without incurring the expense and hassle that come with identifying and recruiting reliable technical workers and without adding to your full-time head count.
UNIX Audit
Security Firms UNIX
If your company runs a Sun Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a broad range of security areas including security administration practices, security architecture and models, connection management systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP stipulate the basic competencies and worldwide standards of knowledge that network security professionals are expected to possess. These accreditations offer executive management the assurance that those who have achieved their CISM, CISSP or ISSAP certification have demonstrated the experience and theory to deliver world-class security management and consulting help.
