Short Term IT Staffing
Desktop Technicians, Help Desk Call Center Personnel, Network Administrators
In addition to offering fast access to top-tier IT consultants and subject matter experts to help you with specific technical issues or projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses deal with planned or unexpected peaks in demand for IT services which may result from scenarios such as office consolidation, site relocation, technology migration, disaster recovery, and regulatory changes. Temporary IT staffing can also fill the void left by the temporary or permanent absence of in-house IT personnel due to vacation, illness, termination, resignation, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give businesses the flexibility to respond to sudden increases in demand for IT services without dealing with the costs and delays associated with vetting and recruiting reliable technical help and without adding to your permanent head count. Important features of Progent's supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Transparent extension of your in-house IT staff
- Full documentation of services performed
- Optional escalation from Tier 1 support to Progent's subject matter experts
- Establish a relationship with a world-class, full-service resource for IT support
Progent's Co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to share responsibilities for Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house call center, Progent's Co-managed Help Desk service is a collaborative support solution powered by the leading shared PSA tool for managing service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent can provide the expertise of technicians and engineers who have earned certifications from Microsoft, Apple, and leading Linux distributors. Progent also offers the guidance of Cisco-certified network infrastructure consultants and CISM and CISSP cybersecurity experts.
Progent is one of Microsoft's most experienced Certified Partners in the U.S. and is expert in providing services that include Windows 10 planning and migration, Windows 8.1 management, Windows Server 2019 planning and deployment, Windows Server 2016 maintenance and migration, and Microsoft 365 cloud integration.
Progent's Areas of Expertise
Progent's veteran roster of certified engineers gives you fast access to a broad array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- Active Directory Integration
- Office 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud
- Remote IT Troubleshooting
- Teleworker Support
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Integration
- Cybersecurity Monitoring
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Outsourcing
- Desktop Support
- Colo Data Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- Apple iPhone Support
- Android Smartphone Management
- Ransomware Defense
- Backup/Recovery Expertise
- Cisco IP Voice Phones and Telepresence
- Skype for Business and Teams
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Contact Progent for Short-term Staffing
To find out more about Progent's temporary staffing services, call
An index of content::
scom 2016 management servers Online Technical Support
scom 2016 Amazon AWS integration Support and Integration
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and dependable availability for key applications by providing centralized, cross-platform tracking of IT resources installed across local datacenters and cloud environments. Progent's consulting group offers world-class remote and onsite support to help businesses of all sizes to plan, integrate, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can assist you to migrate to SCOM 2016 from older releases of Operations Manager or from other monitoring platforms, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Cisco CCNA Telecommuting Jobs
Immediate Microsoft Consultant Contractor Jobs
Progent is hiring a variety of on-staff workers such as solutions-driven MCSEs; network experts with Cisco CCNP or CCIE credentials; and consultants for advanced system design with experience in mobile connectivity, wireless integration, high-availability environments, disaster recovery planning, data protection, and VMware technology. We are also hiring desktop support experts, remote service professionals, and CISSP or CISA accredited security consultants. We are also looking for veteran managers and administrators able to perform effectively in Progent's high-growth, virtual office environment. Progent works with freelance professionals who have in-depth expertise and working experience in crucial IT topics beyond our main service concentration. Our Experts Team hires freelance consultants who can provide advice and development services for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of popular operating systems such as Linux derivatives, Macintosh, or Sun, or offer expert skills in technologies such as telecom, web design, EDI, web commerce, or dbm programming. Independent consultants certified by us coordinate with Progent's full-time professionals to provide end-to-end solutions for small company networks.
Linux Consulting
BSD Consultant Services
Progent's UNIX family consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Consultant Private Cloud Integration
Private Cloud Solutions Professional
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of dependability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting options are based upon proven virtualization platforms that allow small businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Network Support Help Desk Services Network Consultant
Network Consultants Service Desk Outsourcing Support
Progent offers three basic kinds of Contact Center services : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your customers convenient access to a reliable technical group with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Helpdesk a respected image as a solid contributor to company productivity. Progent's goal is to resolve rather than merely record problems.
Juniper Junos Management Protecting
Juniper Junos Security Company
Progent's Juniper Networks-authorized network engineer can help your company to plan and deploy Juniper Firewall and VPN platforms, optimize and support your network infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS engineers can also offer expertise with Juniper's premier network operating system to enable your business to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain networks that include a mix of Juniper's OS platforms.
DPM 2016 Technical Consultant
Data Protection Manager 2016 Storage Pools Outsourcing
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore capabilities for Microsoft networks. SCDPM 2016 delivers application-aware protection for key platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to plan, deploy, administer, and troubleshoot a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management services to make sure you finish your SCDPM 2016 deployment on time and on budget.
Exchange 2000 Server Support and Integration
Exchange Server 2000 Upgrade Remote Technical Support
Years of background with Microsoft's Exchange technology has made Progent among the most knowledgeable computer consulting firms in California for configuring email solutions based on Microsoft Exchange 2000 Server. Progent is expert in helping small businesses derive the full advantages of Exchange Server under common situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 mail environment, and outsourcing your Microsoft Exchange Server management.
Project Planning Engineer
Project Implementation Services
For enterprise project management assistance, Progent can provide the services of veteran IT professionals with decades of background in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise clients adhere to leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget.
Microsoft AD Professional
Windows Active Directory Consultant Services
Windows Enterprise Directory requires significant practical experience to configure efficiently across an enterprise. Progent’s Microsoft Certified engineers are experienced in designing, integrating, and troubleshooting sophisticated Enterprise AD installations. Progent’s areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in online Active Directory systems, and fixing unsuccessful configurations of AD and Active Directory-integrated applications.
Lync Server 2013 Front End Server Consulting
Microsoft Lync Server 2013 IM Technical Support Services
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that supports a BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN calling across a broad range of desktop and mobile clients. Progent's certified Lync Server 2013 experts and system architects can assist your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management staff and users. Progent offers expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
