In addition to offering fast access to top-tier IT consultants and subject matter experts to help you with specific technical issues or projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses deal with planned or unexpected peaks in demand for IT services which may result from scenarios such as office consolidation, site relocation, technology migration, disaster recovery, and regulatory changes. Temporary IT staffing can also fill the void left by the temporary or permanent absence of in-house IT personnel due to vacation, illness, termination, resignation, etc.

Benefits of Progent's Temporary Staffing Services
Progent's short-term staff augmentation services give businesses the flexibility to respond to sudden increases in demand for IT services without dealing with the costs and delays associated with vetting and recruiting reliable technical help and without adding to your permanent head count. Important features of Progent's supplemental staffing services include:

  • Fast access to seasoned IT professionals
  • Easy engagement, termination, and resumption of services
  • Broad range of expertise avoids long learning curves and costly do-overs
  • Transparent extension of your in-house IT staff
  • Allows your IT staff to focus on strategic IT initiatives
  • Ability to provide 24x7 support services
  • Full documentation of services performed
  • Optional escalation from Tier 1 support to Progent's subject matter experts
  • Establish a relationship with a world-class, full-service resource for IT support
Download Benefits of Progent's Co-managed IT Services White Paper
To view or download a white paper describing the benefits of Progent's co-managed IT services, click:
Benefits of Progent's Co-managed IT Services White Paper. (PDF - 632 KB)

Progent's Co-managed Help Desk Service
Progent's Co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to share responsibilities for Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house call center, Progent's Co-managed Help Desk service is a collaborative support solution powered by the leading shared PSA tool for managing service requests, ticketing, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent can provide the expertise of technicians and engineers who have earned certifications from Microsoft, Apple, and leading Linux distributors. Progent also offers the guidance of Cisco-certified network infrastructure consultants and CISM and CISSP cybersecurity experts.

Progent is one of Microsoft's most experienced Certified Partners in the U.S. and is expert in providing services that include Windows 11 planning and migration consulting, Windows 10 integration expertise, Windows 8.1 management, Windows Server 2022 integration expertise, Windows Server 2019 planning and deployment, Windows Server 2016 maintenance and migration, and Microsoft 365 cloud integration.

Progent's Areas of Expertise
Progent's veteran team of certified engineers can provide a wide range of online technical guidance and debugging services. Practice areas covered under Progent's consulting program for network service organizations include:

Contact Progent for Short-term Staffing
To find out more about Progent's temporary staffing services, call 800-993-9400 or visit Contact Progent.



An index of content::

  • 24-Hour Microsoft and Cisco Small Office IT Consultants Microsoft Windows Consulting Service

  • Exchange Server 2007 IT Consultant
    Computer Engineer Microsoft Exchange

    Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.

  • 24x7x365 SQL Server 2012 System Consultants Jacksonville, FL Microsoft SQL Server 2017 Support Team Duval County Florida
  • Addison Ransomware Ryuk Readiness Consultation Addison-Richardson, TX Addison Ransomware Computer-Malware Preparedness Assessment Addison-Richardson, TX
  • After Hours Windows Server 2012 Setup Service Bellevue Kirkland Consulting Services Company Windows Server 2016 King County Washington
  • Akron, Summit County Akron Ryuk Ransomware Protection Akron Sodinokibi Crypto-Ransomware System-Rebuild Summit County Ohio
  • Albuquerque Work at Home Employees Voice/Video Conferencing Systems Consulting Services Albuquerque New Mexico Remote Workers Albuquerque Consulting - Conferencing Technology Consulting Albuquerque, Bernalillo County
  • 24-Hour Remote Technical Support Immediate IT Staff Augmentation Services
  • Award Winning Redhat Linux, Sun Solaris, UNIX Technical Consultant Kansas City, United States Open Now Red Hat Linux, Solaris, UNIX Network Engineer Kansas City, Jackson County
  • Barueri-Alphaville MongoLock Ransomware File-Recovery Barueri, Alphaville Industrial Alphaville Industrial, Barueri Barueri-Alphaville Hermes Ransomware System-Rebuild
  • Boise Ryuk Ransomware Operational-Recovery Ada County Idaho 24-Hour Boise Lockbit Crypto-Ransomware Recovery

  • Support and Integration MSP360 VM Backup
    MSP360 VM Backup Computer Consultant

    Progent's data protection experts can assist you to design, implement and manage a backup plan built around MSP360 Backup technology to protect your assets residing on any major public cloud. Progent offers monitoring and management to protect against data loss resulting from user mistakes, system error, malicious insiders, and external assaults such as ransomware.

  • Brooklyn Short Term IT Staffing for Network Service Teams Short-Term Staffing Support Services Consulting Support Brooklyn
  • CISSP Network Security Audit Campinas, Sao Paulo Security Cybersecurity Team State of Sao Paulo
  • Chattanooga Offsite Workforce Cybersecurity Systems Consulting Experts Chattanooga Tennessee Remote Chattanooga Remote Workforce Network Security Systems Consulting Experts Chattanooga Tennessee

  • Cisco Certified 1900 Router Technical Support Services
    CRS Core Router Specialist

    Cisco has designed an extensive product line of routers that includes routers built to provide the protection, bandwidth, and reliability required by customers from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

  • Cisco Certified Small Business IT Consulting Companies Chatsworth-Granada Hills Chatsworth-Northridge Software Consulting Services
  • Cisco Maintenance Philadelphia Harrisburg Cisco Outsourcing Philadelphia
  • Cisco Technical Consultant Hayward California San Lorenzo, CA Cisco Support Company
  • Consulting Firewall Reno, NV Security Security Team Reno, Washoe County

  • Aironet Wave 2 Wi-Fi AP Consulting Services
    Consulting Services Cisco Prime Infrastructure

    Progent's Cisco certified wireless networking consultants offer economical remote and onsite help for both end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can assist you to design and maintain wireless environments that include indoor and outside/industrial Aironet APs.

  • Debian Linux, Solaris, UNIX Technology Consulting Services Ubuntu Linux, Solaris, UNIX Remote Support

  • Microsoft Certified Partner Consultants Windows Server 2012 R2 Server Manager
    Network Engineer Windows Server 2012 R2 Virtual Fibre Channel

    Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, develop a corporate-wide security plan, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.

  • Detroit, MI Detroit Ryuk Ransomware Negotiation Support Detroit NotPetya Ransomware Negotiation Support Detroit, Wayne County

  • Microsoft 365 authentication Online Support Services
    Microsoft 365 and Android Network Consultant

    Microsoft 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower hardware expense and management hassle. You can deploy Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your small businesses to assess the benefits of Exchange Online, plan a solution that aligns with your functional requirements and budget, carry out a non-disruptive move from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and deliver ongoing consulting and troubleshooting.

  • Downers Grove, IL Offsite Workforce Downers Grove Consulting Services - Setup Consultants At Home Workers Downers Grove Consulting and Support Services - Setup Consulting and Support Services Downers Grove-DuPage County
  • Dynamics GP (Great Plains) Reseller nearby Charlotte - Database Support Services Charlotte/Douglas International Airport CLT, United States Charlotte/Douglas International Airport CLT MS Dynamics GP Charlotte Gold Partner - Implementation Consulting
  • Emergency Cisco Small Business IT Outsourcing Buffalo Great Lakes Cisco Migration Consultant Buffalo, NY
  • Fresno County Cisco CCIP Network Engineer Work At Home Job CISSP Engineer Contractor Job California Central Valley, United States
  • Garland NotPetya Ransomware Rollback Garland Immediate Garland Nephilim Crypto-Ransomware Remediation Dallas County
  • Emergency CISSP Certified Expert Support Supplemental Staffing
  • Harrisburg Crypto Repair Experts Harrisburg-Reading, Pennsylvania 24x7x365 Harrisburg Crypto-Ransomware Recovery Support Services Harrisburg, Pennsylvania

  • SharePoint InfoPath Forms Services Support
    SharePoint Server 2010 Network Consulting

    Progent's Microsoft-certified consultants offer cost-effective online technical support and development services to help you to design, implement, administer, and troubleshoot SharePoint 2010 installations that can involve web sites that can function as portals, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular desktop programs like Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.

  • Harrisburg, Pennsylvania Network Consulting Company Top Harrisburg Implementation
  • Houston Ransomware Virus Mitigation Harris County Texas Houston Nephilim Crypto-Ransomware Remediation Westchase, Houston
  • Immediate Staff Augmentation Specialists
  • Kentucky Small Business Computer Consulting Companies 24x7x365 Cisco and Microsoft Certified Louisville, KY Software Consulting

  • Phobos ransomware recovery Engineer
    MongoLock ransomware recovery Consultant

    Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

  • Largest Lima Telecommuters Infrastructure Consulting Experts Lima, San Borja Offsite Workforce Lima Consulting - Setup Consulting Services

  • ransomware business recovery Specialists
    ransomware cleanup and recovery Consultant Services

    Progent's proven ransomware recovery experts can assist your business to reconstruct an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

  • Lower Manhattan Teleworkers Endpoint Management Tools Consulting Lower Manhattan-Tribeca, NY, US At Home Workforce Lower Manhattan Consulting and Support Services - Endpoint Management Solutions Consulting and Support Services
  • MS Dynamics GP (Great Plains) Thousand Oaks Vender - Implementation Consultant Ventura County California Thousand Oaks Dynamics GP Migration Help Ventura County California
  • Madison Ransomware Ryuk Vulnerability Review Madison, WI, America Madison Ransomware Locky Preparedness Review Dane County Wisconsin, U.S.A.

  • Microsoft and Mac Desktop Computer Network Specialists
    Microsoft Desktop Consultancy Firms

    Progent can deliver a wide range of cost-effective services to help your business to deploy, configure, repair, and manage workstations and laptops powered by Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote technical support for single machines or laptops or help you to design and carry out a large-scale migration to new or revised operating system software and business applications. Progent can also provide engineers and technical workers to help your company to plan for and complete an office relocation or consolidation designed to cause minimal disruption of your productivity.

  • Microsoft Exchange Small Office IT Consulting Shreveport, LA Shreveport Barksdale Air Force Base Network Installation Microsoft Exchange 2016

  • Endpoint patch management Engineers
    Wi-Fi access point patch management Specialist

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  • Microsoft Windows Server 2016 Technical Support Windows Server 2019 Engineer
  • Microsoft and Cisco Small Business Server Support Savannah Garden City, United States After Hours Networking Information Systems Firms
  • Integration Support On Demand Staffing Services
  • Montreal Support Outsourcing BlackBerry BES Server Consulting Service Firm BlackBerry BPS Montreal, Quebec

  • Technology Consulting SCOM 2012 Microsoft Azure Monitoring
    Data center Monitoring Remote Troubleshooting

    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and troubleshooting SCOM solutions and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.

  • On Demand IT Staffing Services Online Technical Support
  • Networking Companies Fargo Microsoft and Cisco Authorized Expert Fargo, North Dakota Tech Support

  • System Center 2007 Configuration Manager Consulting
    SCCM 2007 Device Management Engineer

    Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance compliance, and increase productivity by ensuring that critical applications stay current, tracking product licenses, and monitoring resource usage profiles to help you make informed purchasing decisions. When your organization is set to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.

  • Immediate IT Staff Augmentation Technical Support Services
  • Offsite Workforce Mexico City Consulting Services - Video Conferencing Systems Expertise Remote Workforce Consulting - Mexico City - Conferencing Technology Consulting Experts Mexico City, Miguel Hidalgo
  • Offsite Workforce Valencia Expertise - Cybersecurity Solutions Consulting Experts Valencia-San Fernando, CA 24-7 Offsite Workforce Consulting nearby Valencia - Network Security Solutions Consulting Valencia-Santa Clarita, California, US
  • Online Consulting Urgent Network Davis California Microsoft Computer Server Installation California Central Valley
  • Orlando Remote Workers Call Desk Solutions Consultants Orlando Florida Orlando At Home Workers Call Desk Solutions Consulting Services Orlando, Orange County
  • Pennsylvania Top Quality Windows Support Firms Windows Small Business Network Consulting Company Philadelphia, Pennsylvania
  • Printer firmware patch management Engineers Top Communications device patch management Consultant
  • Project Management Engineer Best Enterprise Project Management Specialists
  • Remote Workers Assistance - Ipanema - Integration Assistance Top Rated Ipanema Remote Workforce Setup Consulting Services Ipanema
  • Reno Nevada Microsoft SharePoint 2010 Support and Setup SharePoint Server 2007 IT Consulting Reno Sparks

  • .NET Visual Studio Contract Programming Firm
    Design DotNET Application

    If you want to update your corporate web site, build internal webs for applications such as human resources or worker training, establish a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also show you how to design and manage a secure, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web tools.

  • Reston Teleworkers Endpoint Management Tools Consulting Services Reston-Dulles, VA Reston-Sterling, Virginia At Home Workforce Consulting Services in Reston - Management Systems Consulting Services
  • San Juan Crypto-Ransomware MongoLock Preparedness Testing San Juan-Caribbean, U.S.A. San Juan Crypto-Ransomware Conti protection and ransomware recovery San Juan
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  • Santa Ana-Huntington Beach Network Consult Santa Ana-Huntington Beach Migration Consultant

  • Computer Consulting Exchange Server 2000
    Exchange 2000 Upgrading

    Progent is one of the most qualified information technology support companies for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive all the benefits of Microsoft Exchange 2000 under common scenarios including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

  • Santos IT Staff Augmentation Support Services Santos Staffing Services Santos, SP
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  • SharePoint Server 2010 Support and Integration South Texas San Antonio Urgent Remote Troubleshooting Microsoft SharePoint San Antonio
  • Slackware Linux, Solaris, UNIX Engineer Colorado Springs Colorado Network Consultants Suse Linux, Solaris, UNIX Colorado Springs, El Paso County, United States
  • Small Office Management 24/7 Small Business Network Consulting Companies Small Office
  • Sorocaba Work from Home Employees Endpoint Security Solutions Expertise Work at Home Employees Sorocaba Consultants - Security Solutions Assistance Sorocaba, SP
  • Telecommuters Fort Worth Consulting and Support Services - Cloud Integration Solutions Expertise Fort Worth, Tarrant County After Hours Remote Workforce Fort Worth Consulting Services - Cloud Solutions Consulting Experts Fort Worth Texas, USA
  • Thousand Oaks Ryuk Ransomware Virus Repair Thousand Oaks California Thousand Oaks Snatch Crypto-Ransomware Repair Thousand Oaks California, US
  • Top Quality Ontario Consultants for IT Service Firms Ontario, San Bernardino County Consulting Experts for Ontario Network Service Companies Ontario, CA
  • Top Ranked Consulting Hornetsecurity Altaro VM Backup Restore Hornetsecurity Altaro VM Backup and vCenter Integration
  • Windows Server 2008 BranchCache Consult Windows 2008 R2 Consultant
  • Windows, UNIX, Solaris Online Support Services Microsoft Certified Expert UNIX, Windows Engineers

  • Amazon enterprise hybrid cloud solutions Designer
    Programmer Amazon EC2 migration

    Progent can provide affordable remote consulting to help companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.

  • Work at Home Employees Consulting near me in Stockton - IP Voice Solutions Consulting Lathrop, Ripon CA Stockton Remote Workers VoIP Technology Consulting Lodi, Escalon CA
  • Work at Home Employees Vacaville Expertise - VoIP Systems Consulting Services Solano County Fairfield At Home Workers Vacaville Assistance - IP Voice Technology Consulting and Support Services
  • Work from Home Employees Joinville Assistance - Set up Consulting Services Work at Home Employees Expertise near Joinville - Solutions Consulting and Support Services
  • Work from Home Employees Sydney Expertise - Endpoint Management Solutions Guidance Sydney Sydney Offsite Workforce Management Tools Consultants Sydney
  • iCloud Integration Services 24/7 MobileMe Online Technical Support

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