Short Term IT Staffing Services
Desktop Experts, Help Desk Call Center Personnel, IT Admins
In addition to offering fast access to top-tier IT consultants and subject matter experts to help you with specific technical issues or projects, Progent can provide temporary supplemental staffing to deliver more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses deal with planned or unexpected peaks in demand for IT services which may result from scenarios such as office consolidation, site relocation, technology migration, disaster recovery, and regulatory changes. Temporary IT staffing can also fill the void left by the temporary or permanent absence of in-house IT personnel due to vacation, illness, termination, resignation, etc.
Benefits of Progent's Temporary Staffing Services Progent's short-term staff augmentation services give businesses the flexibility to respond to sudden increases in demand for IT services without dealing with the costs and delays associated with vetting and recruiting reliable technical help and without adding to your permanent head count. Important features of Progent's supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and resumption of services
- Broad range of expertise avoids long learning curves and costly do-overs
- Transparent extension of your in-house IT staff
- Allows your IT staff to focus on strategic IT initiatives
- Ability to provide 24x7 support services
- Full documentation of services performed
- Optional escalation from Tier 1 support to Progent's subject matter experts
- Establish a relationship with a world-class, full-service resource for IT support
To view or download a white paper describing the benefits of Progent's co-managed IT services, click:
Benefits of Progent's Co-managed IT Services White Paper. (PDF - 632 KB)
Progent's Co-managed Help Desk Service
Progent's Co-managed Help Desk service is a specialized on-going staff augmentation option that allows IT organizations to share responsibilities for Help Desk support seamlessly between their internal IT staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your in-house call center, Progent's Co-managed Help Desk service is a collaborative support solution powered by the leading shared PSA tool for managing service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for businesses of all sizes throughout the United States. Progent can provide the expertise of technicians and engineers who have earned certifications from Microsoft, Apple, and leading Linux distributors. Progent also offers the guidance of Cisco-certified network infrastructure consultants and CISM and CISSP cybersecurity experts.
Progent is one of Microsoft's most experienced Certified Partners in the U.S. and is expert in providing services that include Windows 11 planning and migration consulting, Windows 10 integration expertise, Windows 8.1 management, Windows Server 2022 integration expertise, Windows Server 2019 planning and deployment, Windows Server 2016 maintenance and migration, and Microsoft 365 cloud integration.
Progent's Practice Areas
Progent's nationwide team of certified engineers gives you fast access to a wide range of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory and MS Entra Planning
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Work from Home Support
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Troubleshooting
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support
- Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtual Server Automation
- Fast, Low-cost .NET Application Development.
- Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- Smartphone Management
- Apple iPhone Support
- Android Phone Management
- Ransomware Defense/Recovery
- Backup/Recovery Expertise
- Cisco VoIP Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Assessments
Contact Progent for Short-term Staffing
To find out more about Progent's temporary staffing services, call
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Microsoft Teams and Cisco UC Consultant
24/7 Microsoft Teams video conferencing Professionals
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
SQL Server 2012 Monitoring Computer Consultants
SQL Server 2012 Performance Tuning IT Consultants
Progent offers the expertise of Microsoft-certified engineers as well as seasoned software developers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and security consultants to help your business to evaluate the potential advantages of SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Top Ranked Consultant Virtual Server Technology
Server Virtualization Support
Server proliferation puts pressure on network budgets and administrative resources. Server consolidation through a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more leveraged utilization of servers, streamlined operations, enhanced system availability, and easier manageability. Typical uses for virtual servers include resource consolidation, economical platforms for line-of-business legacy applications based on outdated operating systems, and inexpensive quarantine of program development or evaluation environments from production systems.
Microsoft SQL Server 2008 Support Services
24-Hour SQL 2008 Online Help
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts as well as to network users, reducing the difficulty of creating, integrating, administering, and accessing enterprise information and database programs in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and wide knowledge in designing and deploying information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Small Business IT Outsourcing Information Technology Outsourcing
Small Business Ransomware Recovery IT Specialists
If you have a company information system with 10 to 50 desktop users, Progent's network outsourcing services save your business from over-reliance on an individual independent service provider while giving you affordable and dependable access to high-quality network support. By delivering IT support service when you need it, offering specialized expertise for critical applications, offering unique support such as automated server monitoring, and charging only for services you use, Progent offers you an economical solution for optimizing the business value of your small office information system. Progent is the intelligent way for small organizations to create and support a reliable and safe IT system and to benefit from quick access to the experienced help ordinarily available only to enterprises who can support a sizeable in-house IT organization.
West Virginia Computer Outsourcing
Colorado Network Support Company
If your business does not need immediate online help but expects to need technical services with your network soon, you can save time and money and ensure that the right IT skill will be ready when you need it by contacting a Progent sales specialist and registering as a client. For details, call 800-993-9400 or send email to information@progent.com.
Windows Server 2025 Computer Consultant
Specialists Windows 2022
The complexity and integration demands of Microsoft Windows Servers requires a network consulting team with hands-on expertise and broad knowledge in designing and integrating seamless, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent's IT support can help you with designing, deploying, managing, and supporting Windows Server systems that maximize the business value of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Firepower Management Center Help and Support
Cisco Firepower Configuration Configuration
Progent's Cisco-Certified technology consultants provide professional PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure connectivity services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, performance and availability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent's Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
CCIE Expert Certified Wyoming Consultancy Firm
Pennsylvania Small Business Computer Consulting Firm
Progent's Technical Response Center (TRC) offers low-cost nationwide extended hours online assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 phone support and remote secure network connection to isolate and resolve network problems quickly and affordably.
Citrix XenMotion Engineers
Citrix Live Migration Services
Progent's Citrix-accredited consultants can assist you to evaluate the strategic advantages of XenServer and additional Citrix platforms, and can assist you to plan, test, implement, troubleshoot, and support a XenServer solution. Progent can also analyze your current Citrix technology deployment and show you how to enhance resource utilization, responsiveness, protection, availability, and disaster recovery.
