In addition to providing rapid access to guidance from high-level network professionals and subject matter experts (SMEs) to help Barra da Tijuca, Rio de Janeiro organizations with discrete IT problems or strategic initiatives, Progent offers short-term staff augmentation to deliver more generalized assistance such as PC help, network management, and Help Desk response. Temporary staffing can help businesses to respond to expected or surprise peaks in demand for IT services, which may be caused by scenarios like company mergers, site relocation, platform upgrades, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Short-term IT staff augmentation can also cover gaps caused by the absence of full-time staff members due to scheduled vacations, health issues, resignation, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services give businesses the flexibility to respond to surges in requirements for IT personnel without dealing with the costs and hassle associated with vetting and hiring reliable IT help and without the risk of adding to your full-time head count.

Key features of Progent's temporary staff augmentation services include:

  • Rapid access to proven network pros
  • Easy initiation, cessation, and re-engagement of services
  • Transparent augmentation of your full-time IT staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
  • Strong relationship with a top-level, full-service resource for network expertise
Progent's Shared Help Desk Call Center Service
Progent's co-managed Help Desk Call Center service is a proven on-going staff augmentation option that enables IT organizations to share the work of Call Center support seamlessly between their in-house IT staff and Progent's nationwide pool of IT support specialists. Acting as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center service is a joint support solution powered by the leading group PSA tool for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network services for organizations of all sizes throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Barra da Tijuca, Rio de Janeiro Businesses
Progent's nationwide roster of certified engineers offers Barra da Tijuca, Rio de Janeiro organizations a broad array of online technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service organizations include:

Contact Progent for Short-Term Staffing Services for Barra da Tijuca, Rio de Janeiro Businesses
To learn more details about Progent's temporary staffing services for Barra da Tijuca, Rio de Janeiro organizations, call 800-993-9400 or visit Contact Progent.