Besides providing fast contact with top-tier IT consultants and subject matter experts (SMEs) to help Barra da Tijuca, Rio de Janeiro businesses with discrete IT problems or longer-term initiatives, Progent can provide temporary staff augmentation to deal with more broadly defined services like desktop support, network administration, and Call Center response. On-demand staffing makes it possible for organizations to deal with planned or unplanned increases in demand for IT services, which may be caused by scenarios like mergers and acquisitions, site relocation, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory mandates. Short-term staffing can also cover gaps resulting from the absence of in-house staff members due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services offer organizations the ability to respond to increases in demand for IT services without dealing with the costs and delays that come with reviewing and hiring appropriate IT help and without the burden of adding to your full-time head count.

Key features of Progent's temporary staff augmentation services include:

  • Rapid availability of reliable network pros
  • Easy initiation, cessation, and resumption of services
  • Transparent extension of your in-house IT staff
  • Full documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
  • Close relationship with a world-class, full-spectrum resource for network expertise
Progent's Shared Help Desk Program
Progent's co-managed Call Center program is a specialized flexible staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk support transparently between their full-time network personnel and Progent's extensive team of technical support experts. Working as a seamless supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center program is a collaborative service solution based on by the industry's leading group PSA platform for managing, service requests, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises network expertise for businesses across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.

Progent's Areas of Expertise for Barra da Tijuca, Rio de Janeiro Businesses
Progent's nationwide roster of certified consultants and technical experts can deliver Barra da Tijuca, Rio de Janeiro businesses a wide range of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term IT Staffing for Barra da Tijuca, Rio de Janeiro Businesses
To learn more details about Progent's short-term supplemental staffing services for Barra da Tijuca, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.