Besides providing rapid access to guidance from high-level IT consultants and subject matter experts to assist Barra da Tijuca, Rio de Janeiro organizations with specific technical issues or longer-term initiatives, Progent offers temporary supplemental staffing to deal with more broadly defined services like desktop help, network management, and Help Desk call center response. On-demand staffing makes it possible for organizations to respond to planned or unplanned increases in the need for IT services, which may be caused by scenarios such as company mergers, data center moves, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary staffing can also fill gaps left by the loss of full-time staff members because of scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Short-Term Staffing Program
Progent's temporary staffing services give organizations the ability to respond to surges in demand for IT personnel without being saddled with the expense and hassle that come with identifying and recruiting professional technical help and without the risk of adding to your permanent head count.

Key features of Progent's short-term staffing services include:

  • Rapid availability of reliable network pros
  • Simple initiation, termination, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Close working relationship with a top-level, full-service resource for network support
Progent's Shared Help Desk Call Center Program
Progent's co-managed Help Desk service is a proven flexible staff expansion alternative that enables IT groups to share the work of Help Desk Call Center support seamlessly between their full-time network staff and Progent's extensive pool of technical support experts. Acting as a transparent extension of your in-house Help Desk, Progent's co-managed Help Desk service is a joint service solution powered by the industry's leading group professional services tool for managing, service requests, ticketing, assigning responsibility, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT services for organizations throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Barra da Tijuca, Rio de Janeiro Organizations
Progent's veteran roster of certified consultants and technical experts offers Barra da Tijuca, Rio de Janeiro businesses a broad range of remote technical guidance and debugging services. Practice areas covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Barra da Tijuca, Rio de Janeiro Organizations
To learn more about Progent's short-term supplemental staffing services for Barra da Tijuca, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.