In addition to providing fast contact with top-tier IT professionals and subject matter experts to help Chatsworth, California businesses with specific IT problems or strategic projects, Progent offers short-term staffing to deal with more generalized assistance like desktop support, network management, and Help Desk services. On-demand staffing makes it possible for businesses to deal with planned or unplanned surges in the need for network services, which may result from situations such as mergers and acquisitions, data center moves, technology upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover gaps caused by the loss of in-house IT personnel because of scheduled vacations, illness, termination, etc.
Benefits of Progent's Short-Term Staffing Services
Progent's temporary staff augmentation services offer organizations the versatility to react to surges in demand for IT personnel without dealing with the costs and hassle associated with identifying and recruiting appropriate IT help and without the risk of adding to your full-time head count.
Key aspects of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Fast access to seasoned network professionals
- Easy engagement, cessation, and re-engagement of services
- Transparent augmentation of your full-time IT team
- Full reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Strong working relationship with a top-level, full-spectrum resource for network expertise
Progent's shared Call Center service is a proven flexible staff augmentation alternative that allows IT groups to divide the responsibilities of Help Desk support seamlessly between their internal network personnel and Progent's extensive pool of IT support specialists. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Call Center program is a collaborative support alternative based on by the leading shared professional services tool for managing, service calls, ticketing, assigning ownership, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and on-premises network services for organizations across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Chatsworth, California Organizations
Progent's seasoned team of certified engineers can deliver Chatsworth, California organizations a broad array of remote technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for IT service firms include:
Contact Progent for Short-Term IT Staffing for Chatsworth, California Companies
To learn more details about Progent's temporary supplemental staffing services for Chatsworth, California businesses, call 800-993-9400 or visit Contact Progent.