Besides offering fast contact with high-level network consultants and subject matter experts (SMEs) to assist Chatsworth, California companies to resolve discrete technical problems or longer-term initiatives, Progent offers temporary staffing to deal with more generalized assistance such as PC help, IT administration, and Help Desk response. Short-term staffing can help businesses to deal with anticipated or surprise surges in demand for IT services, which may be caused by scenarios such as company mergers, data center moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also fill gaps left by the loss of in-house IT personnel because of vacations, health issues, termination, or other reasons.

Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer organizations the versatility to respond to surges in requirements for network services without being saddled with the costs and hassle associated with reviewing and recruiting appropriate technical personnel and without the burden of adding to your full-time head count.

Key aspects of Progent's short-term supplemental staffing services include:

  • Rapid access to proven IT pros
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your full-time IT staff
  • Full documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Close relationship with a world-class, full-service source for network support
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk program is a specialized flexible staff expansion option that enables IT organizations to divide the responsibilities of Help Desk support transparently between their full-time network personnel and Progent's extensive team of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Call Center service is a collaborative support alternative based on by the industry's leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network expertise for organizations across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Chatsworth, California Companies
Progent's veteran team of certified engineers offers Chatsworth, California businesses a broad range of online technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for network service firms include:

Contact Progent for Temporary Staff Augmentation for Chatsworth, California Companies
To find out more about Progent's temporary supplemental staffing services for Chatsworth, California companies, call 800-993-9400 or visit Contact Progent.