In addition to offering rapid access to guidance from top-tier network consultants and subject matter experts (SBEs) to help Chatsworth, California organizations to resolve specific technical problems or strategic initiatives, Progent offers short-term staff augmentation to deliver more broadly defined services such as desktop support, IT management, and Help Desk services. Short-term staffing makes it possible for businesses to deal with anticipated or unplanned surges in the need for IT personnel, which may result from situations like mergers and acquisitions, data center relocation, technology upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term IT staff augmentation can also fill gaps left by the loss of in-house IT personnel because of vacations, health issues, termination, etc.
Advantages of Progent's Temporary IT Staffing Services
Progent's short-term supplemental staffing services give businesses the versatility to respond to surges in requirements for IT personnel without dealing with the costs and delays that come with identifying and recruiting appropriate IT personnel and without the risk of adding to your full-time staff size.
Key aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Rapid availability of proven network pros
- Easy initiation, cessation, and resumption of services
- Seamless extension of your in-house network support staff
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
- Close relationship with a world-class, full-spectrum resource for network support
Progent's shared Help Desk Call Center service is a specialized flexible staff augmentation option that allows IT groups to share the work of Help Desk Call Center support seamlessly between their internal IT personnel and Progent's extensive team of technical support experts. Acting as a transparent supplement of your in-house Call Center, Progent's co-managed Call Center service is a collaborative support solution powered by the leading shared PSA platform for managing, service calls, generating tickets, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network expertise for organizations throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Chatsworth, California Organizations
Progent's seasoned roster of certified consultants can deliver Chatsworth, California organizations a wide range of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for network service organizations include:
Contact Progent for Short-Term Staff Augmentation for Chatsworth, California Organizations
To find out more details about Progent's short-term staffing services for Chatsworth, California organizations, call 800-993-9400 or visit Contact Progent.