In addition to providing fast contact with high-level IT consultants and subject matter experts (SBEs) to assist Rancho Cordova, California companies to resolve discrete technical problems or longer-term projects, Progent can provide short-term supplemental staffing to deal with more generalized assistance such as desktop help, network administration, and Help Desk call center services. Temporary staffing can help organizations to deal with planned or unexpected surges in demand for IT services, which may be caused by situations like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or new regulations. Short-term IT staff augmentation can also cover gaps left by the absence of full-time staff members because of scheduled vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary Staffing Services
Progent's temporary staffing services give businesses the flexibility to respond to increases in demand for network personnel without dealing with the expense and delays that come with identifying and recruiting appropriate IT personnel and without the risk of increasing your full-time head count.
Important features of Progent's temporary staffing services include:
Progent's Shared Center Program
- Fast access to proven IT professionals
- Easy engagement, cessation, and re-engagement of services
- Seamless extension of your in-house IT team
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Strong relationship with a top-level, full-spectrum resource for IT expertise
Progent's co-managed Help Desk program is a proven on-going staff augmentation option that allows IT groups to divide the work of Help Desk support seamlessly between their internal IT staff and Progent's extensive team of IT support specialists. Working as a seamless supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a joint service solution powered by the industry's leading group PSA tool for streamlining, service calls, ticketing, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background delivering online and onsite IT expertise for organizations across the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Practice Areas for Rancho Cordova, California Companies
Progent's veteran team of certified consultants and technical experts can deliver Rancho Cordova, California businesses a broad range of online consulting and debugging services. Practice areas offered under Progent's reseller program for network service firms include:
Contact Progent for Short-Term Staff Augmentation for Rancho Cordova, California Companies
To find out more details about Progent's short-term supplemental staffing services for Rancho Cordova, California organizations, call 800-993-9400 or visit Contact Progent.