Besides offering rapid contact with top-tier IT professionals and subject matter experts (SMEs) to assist Rancho Cordova, California businesses to resolve discrete IT issues or strategic initiatives, Progent can provide short-term supplemental staffing to deal with more broadly defined services like desktop help, network administration, and Call Center response. Short-term staffing makes it possible for businesses to respond to expected or surprise peaks in demand for IT personnel, which may result from scenarios like mergers and acquisitions, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Temporary supplemental staffing can also cover voids caused by the absence of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.

Advantages of Progent's Short-Term Staffing Services
Progent's temporary staffing services give organizations the versatility to react to surges in demand for IT personnel without being saddled with the costs and delays that come with identifying and recruiting reliable IT personnel and without the burden of adding to your full-time staff size.

Important features of Progent's temporary staffing services include:

  • Fast availability of seasoned network pros
  • Easy initiation, termination, and resumption of services
  • Seamless augmentation of your full-time IT team
  • Comprehensive documentation of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Strong relationship with a world-class, full-service source for IT support
Progent's Shared Help Desk Program
Progent's co-managed Help Desk Call Center program is a proven flexible staff augmentation option that enables IT groups to share the responsibilities of Help Desk support seamlessly between their in-house network staff and Progent's nationwide pool of IT support specialists. Acting as a seamless supplement of your in-house Call Center, Progent's shared Help Desk program is a collaborative support solution based on by the leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network services for businesses across the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISA, and CRISC. Learn more details about Progent's certifications.

Progent's Practice Areas for Rancho Cordova, California Companies
Progent's veteran team of certified consultants and technical experts can deliver Rancho Cordova, California organizations a wide array of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary IT Staffing for Rancho Cordova, California Organizations
To find out more details about Progent's short-term supplemental staffing services for Rancho Cordova, California businesses, call 800-993-9400 or visit Contact Progent.