Besides offering rapid access to top-tier network consultants and subject matter experts to assist Reading, United Kingdom organizations with specific IT issues or longer-term projects, Progent can provide temporary staff augmentation to deal with more broadly defined services like PC help, IT management, and Help Desk response. On-demand staffing makes it possible for organizations to respond to expected or unplanned increases in demand for IT personnel, which may be caused by situations such as company mergers, data center relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or new regulations. Short-term IT staff augmentation can also fill gaps left by the absence of full-time IT personnel because of scheduled vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary supplemental staffing services offer businesses the versatility to respond to increases in demand for IT personnel without being saddled with the costs and delays that come with identifying and hiring reliable technical help and without the burden of increasing your in-house head count.

Important features of Progent's temporary staffing services include:

  • Rapid availability of proven network pros
  • Easy initiation, cessation, and resumption of services
  • Seamless augmentation of your in-house IT staff
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Close relationship with a top-level, full-service resource for network support
Progent's Shared Help Desk Program
Progent's shared Help Desk service is a proven on-going staff expansion option that enables IT organizations to share the responsibilities of Help Desk Call Center support transparently between their full-time network staff and Progent's nationwide pool of IT support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk service is a joint service alternative based on by the industry's leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience providing online and on-premises IT expertise for businesses of all sizes throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISA, and GIAC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Reading, United Kingdom Companies
Progent's seasoned roster of certified consultants can deliver Reading, United Kingdom companies a wide array of online consulting and troubleshooting services. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staffing Services for Reading, United Kingdom Businesses
To learn more about Progent's temporary supplemental staffing services for Reading, United Kingdom companies, call 800-993-9400 or visit Contact Progent.