IT Staff Temps
Desktop Technicians, Help Desk Personnel, IT Admins
Besides offering fast access to guidance from top-tier IT professionals and subject matter experts to help you with specific IT issues or longer-term initiatives, Progent offers short-term staff augmentation to deliver more generalized services such as desktop support, network management, and Help Desk services. On-demand staffing makes it possible for businesses to respond to planned or surprise peaks in the need for IT services, which may be caused by scenarios such as company mergers, data center relocation, technology migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term supplemental staffing can also fill voids caused by the loss of in-house IT personnel due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Temporary Staffing Program Progent's short-term staff augmentation services offer businesses the flexibility to respond to increases in requirements for network services without being saddled with the expense and hassle that come with reviewing and hiring professional IT personnel and without the risk of adding to your permanent staff size.
Important features of Progent's temporary staffing services include:
- Rapid availability of seasoned IT pros
- Easy initiation, termination, and resumption of services
- Wide range of experience reduces valuable time spent becoming familiar with new technology
- Avoid expensive do-overs
- Seamless augmentation of your in-house network support team
- Permits your internal IT staff to focus on high-value network projects
- Availability of 24x7 IT support services
- Full documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Strong relationship with a top-level, full-spectrum source for network expertise
To view a white paper describing the benefits of Progent's co-managed IT services, click:
Advantages of Co-managed IT Services White Paper. (PDF - 632 KB)
Progent's Co-managed Help Desk Service
Progent's co-managed Help Desk Call Center service is a specialized on-going staff expansion option that allows IT organizations to share the work of Help Desk Call Center support transparently between their in-house IT personnel and Progent's extensive team of technical support specialists. Working as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk service is a collaborative service solution powered by the leading group professional services platform for streamlining, service calls, generating tickets, assigning ownership, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has two decades of background delivering remote and onsite network services for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Areas of Expertise
Progent's seasoned team of certified engineers can provide a wide array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Integration
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud
- Remote Network Technical Support
- Telecommuter Integration
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Configuration
- Cybersecurity Expertise
- Threat Assessment with NodeZero
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Automation
- Fast, Low-cost .NET Software Development.
- Hyper-V Planning
- VMware vSphere Integration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- Smartphone Integration
- iPhone Integration
- Google Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Expertise
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Predictive and Onsite Assessments
Contact Progent for Short-Term IT Staffing
To find out more about Progent's short-term staffing services, call
An index of content::
SCCM Endpoint Protection Specialists
Top SCCM Migration Troubleshooting
Configuration Manager automates software provisioning and updating, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a single control mechanism for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can help businesses of any size with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.
SharePoint Computer Consultants
SPS Online Consulting
Progent's Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for intelligently coordinating people, groups and information. SharePoint Server provides a central location for your workers or clients to access, manage, distribute and interact with useful data, files, and software and to interact with one another. SharePoint enables faster and better decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the data they've developed in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to manage your current SharePoint environment or upgrade to the current version of SharePoint.
Auditing Check Point 3000 Firewalls
Security Tech Services Check Point 26000 Firewalls
Progent's Check Point consultants can show you how to choose and deploy Check Point Software Firewall/VPN software and hardware powered by Check Point's technology to provide an economical and effective security defense for your IT network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a central source for continuing network support, maintenance, training, and design expertise.
Specialists IT Development Project
Enterprise Project Management Consultant Services
For enterprise project management support, Progent offers the services of veteran information technology experts with decades of background in technology management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise customers follow leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget.
Power BI Pro Developer Firm
Reports Power BU Hybrid
Progent's Power BI consultants can help you to plan, install, manage, update or troubleshoot your Power BI environment. Progent's database experts can help you to prep your target data for Power BI reports and dashboards. Progent can help you build and manage a local, cloud based, or hybrid architecture for Power BI.
Shared Network Support Help Desk Costs Computer Consultants
Co-managed Support Desk Costs Technology Consulting Services
Progent's Helpdesk management and co-management service programs help organizations to reduce costs and enhance productivity.
Open Now Security Assessment Consultant
Cybersecurity Assessment Consultant Services
Progent has created several security service bundles designed to provide larger institutions a professional and thorough network security evaluation from a group of certified security consultants. All Progent's network security assessment bundles incorporate a collection of services like automated scans from inside and from outside the network security perimeter, expert interpretation of captured data by accredited security engineers, production of a report documenting the findings, plus an interactive concise executive outbrief and an extensive live outbrief for in-house IT managers.
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