Temporary IT Staffing
Desktop Experts, Help Desk Personnel, Network Administrators
Besides offering rapid contact with high-level network professionals and subject matter experts (SBEs) to assist your business to resolve discrete IT problems or strategic initiatives, Progent can provide temporary staff augmentation to deliver more broadly defined assistance like desktop support, IT management, and Help Desk call center services. Temporary staffing makes it possible for businesses to deal with anticipated or unexpected surges in the need for IT personnel, which may result from situations like mergers and acquisitions, site moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Temporary supplemental staffing can also cover gaps left by the absence of full-time IT personnel because of scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staff Augmentation Services Progent's temporary staff augmentation services give organizations the ability to react to surges in demand for network personnel without being saddled with the costs and hassle associated with vetting and recruiting appropriate technical personnel and without the burden of increasing your permanent head count.
Key features of Progent's short-term supplemental staffing services include:
- Fast availability of proven IT pros
- Easy engagement, termination, and resumption of services
- Seamless augmentation of your full-time network support team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
- Strong working relationship with a top-level, full-spectrum resource for IT support
Progent's co-managed Call Center program is a proven on-going staff augmentation option that enables IT groups to divide the responsibilities of Call Center support seamlessly between their in-house network staff and Progent's nationwide pool of technical support experts. Acting as a transparent extension of your full-time Help Desk, Progent's shared Call Center program is a joint support alternative powered by the industry's leading shared professional services tool for streamlining, service calls, generating tickets, assigning responsibility, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises network services for organizations throughout the U.S. Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.
Progent's Practice Areas
Progent's seasoned roster of certified consultants and technical experts can deliver a broad array of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure Active Directory Integration
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Experts
- Security and Compliance Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support Services
- Colocation Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtualization Management
- Windows Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- iPhone and Android Management
- Apple iPhone Support
- Google Android Phone Integration
- Ransomware Recovery
- Data Backup/Restore Solutions
- Cisco VoIP Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staff Augmentation
To learn more details about Progent's temporary staffing services, call
An index of content::
Virtualization Consultant Services
Server Virtualization Network Engineer
Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual architecture promises lower TCO of servers and quicker ROI, more leveraged utilization of physical computers, simplified operations, enhanced network availability, and easier management. Common usage scenarios for virtual machines include resource consolidation, economical hosts for line-of-business legacy applications running on obsolete operating systems, and inexpensive isolation of program development or evaluation systems from production systems.
24/7/365 External Security Inventory Consult
External Network Security Inventory Consulting
Progent offers small organizations a pair of specially designed security inventory scanning packages that include, for a preset price, remotely administered inventory scans of your network security profile which are evaluated by professional security specialists who interpret the data collected by the scan, present unbiased summaries of your current network security, and offer recommendations for remediation. Progent has developed two complementary security evaluation scanning packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-quality assessments of your network's vulnerability to attack.
24-7 Specialists SQL Server 2017 Enterprise
Network Consulting SQL Server 2017 Python
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can help you to design and implement a cost-effective migration of your current SQL Server environment to any network architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from as-needed design assessment or debugging to comprehensive project management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.
Work at Home Endpoint Management Professional
Remote Employees Endpoint Management Help and Support
Progent can assist small and medium-size organizations to implement unified endpoint management systems for maintaining devices operated by teleworkers.
Apple Macintosh Infrastructure Consultants
OS X RAID Online Help
Progent's Apple Mac networking engineers can assist you with a broad array of system infrastructure areas including network architecture, remote and mobile access, internetwork communication, protection, and emerging technologies including Voice over IP and fast wireless networking. For business networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to handle the complexity of planning, integrating, and supporting a system infrastructure that is robust, secure, efficient and supportive of your corporate objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan SAN systems. Progent can also provide skilled professionals to support Cisco routers and switches.
Check Point Software Blade Information systems Security Outsourcing
Check Point Software Cybersecurity Company
Progent's Check Point Software firewall consultants can show you how to plan, integrate, and manage firewall solutions built around Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain older Check Point firewall models or migrate efficiently to Check Point's next-generation firewalls.
CIO Online Consulting
CIO Professionals
Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate technology to improve business processes so they align more closely with your corporate goals. Your business can develop and install a well thought out information technology strategy without incurring the cost of a full-time Chief Information Officer.
Microsoft Office 2000 Technician
Microsoft Office System IT Solution Providers
Progent’s IT outsourcing packages offer budget-friendly computer consulting for small organizations. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line business solution, outsourcing your network engineering services can contain costs and eliminate uncertainties, permitting network support budgets to increase in a more moderate and controlled fashion than is feasible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system architecture for your vital business software based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
MS Certified Chief Information Officer Computer Engineer
CIO Setup and Support
Progent can provide the part-time services of a veteran CIO who can offer strategic direction to help your company select and maintain IT technology to meet your current situation and that can serve as a solid basis for your future growth. Progent's temporary CIO services offer economic advantages to organizations who want to optimize the impact of their IT investment but who are without the budget or unwilling to take on another high-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all major OS platforms and networking technologies plus a wide selection and application software, Progent is in an ideal situation to provide unbiased advice as well as expert technical help for creating information systems that fit the special needs of your business.
Oracle database administration Consult
MySQL and Windows Consult
Progent offers affordable online access to an Oracle MySQL DBA or software programmer and can assist organizations of all sizes to configure and support MySQL in a robust network infrastructure that provides high levels of performance, scalability, and security. Progent also has proven skill assisting companies port databases from an Oracle environment to MySQL.
Small Business Software Consulting Services
Small Office Small Business IT Outsourcing Group
Progent provides the services of Microsoft and Cisco-Premier IT consulting professionals to show customers affordable ways to help organizations optimize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to nationwide enterprises, Progent's network consultants can assist you to enhance your information system's e-mail infrastructure, protection, availability, performance, and system management.
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