IT Staffing Temps
Desktop Experts, Help Desk Personnel, IT Admins
Besides offering fast contact with top-tier network professionals and subject matter experts (SBEs) to assist you to resolve discrete technical issues or strategic initiatives, Progent offers temporary staffing to deal with more broadly defined services like desktop help, IT administration, and Help Desk call center response. Short-term staffing makes it possible for businesses to respond to anticipated or unplanned peaks in the need for network services, which may be caused by scenarios like mergers and acquisitions, site relocation, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory changes. Short-term staffing can also cover voids left by the loss of in-house staff members due to vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Services Progent's temporary staff augmentation services give businesses the ability to respond to surges in requirements for IT services without dealing with the costs and hassle that come with vetting and hiring reliable technical help and without the burden of adding to your full-time staff size.
Important features of Progent's short-term supplemental staffing services include:
- Rapid availability of reliable network pros
- Simple engagement, termination, and re-engagement of services
- Seamless augmentation of your in-house network support staff
- Comprehensive documentation of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
- Close relationship with a world-class, full-service resource for IT expertise
Progent's shared Help Desk program is a specialized on-going staff expansion option that enables IT groups to share the work of Help Desk support transparently between their internal IT staff and Progent's extensive team of IT support specialists. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative support solution based on by the leading group professional services tool for managing, service calls, generating tickets, assigning responsibility, monitoring responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite network services for businesses of all sizes throughout the United States. Progent’s engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise
Progent's nationwide roster of certified consultants gives you fast access to a broad array of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- AD Planning
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Microsoft Azure, Amazon AWS, Google Cloud
- Online Network Support
- Teleworker Support Services
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Integration
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Automation
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- Smartphone Management
- Apple iPhone Integration
- Android Smartphone Integration
- Ransomware Defense
- Data Backup/Recovery Solutions
- Cisco VoIP Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Contact Progent for Short-Term Staffing Services
To find out more about Progent's temporary supplemental staffing services, call
An index of content::
24/7 Microsoft Project Server Programming
Project Server Design Firm
Progent's Microsoft consultants can provide in-depth expertise in implementing, managing and troubleshooting all versions of Project Server and can deliver a broad range of cost-effective online support services following industry best practices to help organizations of all sizes to receive all the advantages of this leading project management solution. Consulting support offered by Progent include system design, software configuration and upgrades, setting up safe collaboration among onsite and offsite users, network optimization, and customized webinar training classes.
Les Kent has a 35-year history of effective network integration, business management, marketing, and operations. He has shown a knack for developing sophisticated IT solutions while working as a system architect, application developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and global corporations.
Consultant Sun Solaris Remote
Specialists Linux Online
Progent offers national urgent help and consulting services for businesses that operate Solaris environments or whose IT systems include a mix of Solaris and Microsoft Windows technology. Remote network consulting provides maximum return for your information technology budget by preserving client efficiency and shortening the time billed for computer analysis and repair. Advanced online support utilities and skilled technicians and consultants allow Progent to handle most network problems without wasting time and money by traveling to your location. In the vast majority of situations your network issues can be remediated by telephone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to help with the toughest system issues.
OS X Support Services
Technology Consulting Services Macintosh OS X
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can provide help with Apple Mac applications. Progent can also help your business with iPhone support and Apple iPad management, or moving to iCloud. For business environments built exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, secure, fast and able to achieve your company's business goals.
Remote Monitoring and Reporting IT Consulting
Support Outsourcing Remote Monitoring and Reporting
Medium-size businesses can derive all the advantages of Microsoft Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's economically priced network support packages, medium-size organizations can select a simple co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For companies with line-of-business environments who need high availability networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide mid-size business networks enterprise-class reliability, security and productivity.
Acronis Backup Professionals
Biggest CrashPlan Backup Professionals
Progent offers economical online support from consultants with expertise in a wide range of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers consulting support for leading backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or troubleshoot backup systems for a range of environments including local, edge to datacenter, cloud-based, or a mix.
After Hours UNIX with Windows Engineer
UNIX, Windows Consulting Services
If you are developing UNIX-based applications on a network that includes Windows-based servers, desktops, and office productivity products, Progent offers full-service information technology outsourcing that frees you to focus on your area of strategic expertise without the continual distraction of maintaining your company information system. By using smart server monitoring and by delivering remote and in-person assistance as your business needs it, Progent offers an economical way for managing an IT system that provides excellent dependability, protection, and performance. Progent's developer support services include full-service network support outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, network monitoring services, and Contact Center outsourcing.
Biggest Small Office Guru
24-7 Small Business Network Setup
Progent is a leader in economically delivering enterprise-class network help to small companies. Progent's achievement in addressing the network service needs of the historically underserved small business market is the combined result of key technical and operational innovations that have removed a great deal of the traditional expenses out of managing network service, injected unprecedented technical skill into the support system, and significantly accelerated the solution cycle.
Case Study School Wireless
Building to Building Wireless Example Application
Progent provided a wireless integration environment that enabled a school to increase productivity and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
Emergency Support and Setup Microsoft Windows 2003
Top Rated Support and Setup Microsoft Windows 2003
Progent's certified Windows 2003 Server engineers offer computer help and IT consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, update, and maintenance offerings include system planning, installation, project management, on-premises and remote network support and troubleshooting, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Professional Windows Server Essentials Client Computer Backup
Windows Server Essentials Dashboard Network Consultants
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small organizations to make the move from the traditional physical on-premises datacenter to the contemporary hybrid computing model that combines both local and cloud-based resources. Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to assess the potential productivity and cost advantages of moving to WS 2012 R2 and adopting a hybrid local/cloud model for your network ecosystem. Progent can provide full-service project management support so you can design and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide continuing consulting help, troubleshooting, and training.
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