In addition to providing rapid access to guidance from top-tier IT professionals and subject matter experts (SBEs) to assist Omaha, Nebraska businesses to resolve specific IT issues or strategic initiatives, Progent offers temporary staff augmentation to deal with more generalized assistance like desktop help, IT management, and Help Desk response. Temporary staffing makes it possible for organizations to respond to anticipated or unexpected increases in demand for IT services, which may result from situations like company mergers, site moves, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary staffing can also cover voids caused by the loss of full-time IT personnel due to scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term Staffing Services
Progent's short-term staffing services give organizations the ability to react to increases in demand for network services without dealing with the expense and hassle that come with reviewing and recruiting professional technical personnel and without the burden of adding to your permanent head count.
Important features of Progent's temporary supplemental staffing services include:
Progent's Shared Help Desk Service
- Rapid availability of proven IT pros
- Simple initiation, termination, and resumption of services
- Seamless extension of your in-house network support team
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Close working relationship with a top-level, full-spectrum resource for network expertise
Progent's shared Call Center service is a proven on-going staff expansion alternative that enables IT groups to divide the work of Help Desk Call Center support seamlessly between their in-house network staff and Progent's extensive pool of IT support experts. Acting as a transparent extension of your full-time Call Center, Progent's co-managed Call Center service is a joint service solution based on by the industry's leading shared professional services tool for managing, service calls, generating tickets, assigning responsibility, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises IT services for businesses of all sizes throughout the U.S. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts have earned top certifications including CISSP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Omaha, Nebraska Companies
Progent's nationwide roster of certified consultants and technical experts can provide Omaha, Nebraska organizations a broad array of online consulting and debugging services. Areas of expertise covered under Progent's reseller program for IT service organizations include:
Contact Progent for Temporary IT Staffing for Omaha, Nebraska Companies
To learn more details about Progent's temporary supplemental staffing services for Omaha, Nebraska organizations, call 800-993-9400 or visit Contact Progent.