Joinville Consultants
Short Term IT Staffing for Network Service Teams
In addition to offering fast contact with top-tier IT professionals and subject matter experts (SMEs) to assist Joinville, Santa Catarina organizations to resolve discrete IT problems or longer-term projects, Progent offers temporary staff augmentation to deal with more generalized assistance like PC support, IT management, and Help Desk response. Temporary staffing can help organizations to respond to expected or unplanned peaks in the need for network personnel, which may result from situations like mergers and acquisitions, data center relocation, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term staffing can also fill gaps caused by the loss of full-time IT personnel due to vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary Staffing Services Progent's temporary staffing services offer businesses the versatility to respond to surges in demand for network personnel without being saddled with the costs and delays associated with vetting and recruiting professional IT personnel and without the risk of adding to your full-time head count.
Key features of Progent's short-term supplemental staffing services include:
- Fast access to proven IT pros
- Simple engagement, termination, and re-engagement of services
- Seamless extension of your in-house network support staff
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
- Strong relationship with a top-level, full-service source for network expertise
Progent's co-managed Help Desk program is a specialized on-going staff expansion alternative that allows IT organizations to share the responsibilities of Help Desk Call Center support transparently between their full-time network staff and Progent's extensive team of technical support specialists. Working as a seamless extension of your in-house Help Desk, Progent's shared Help Desk Call Center program is a collaborative support alternative powered by the industry's leading group PSA platform for streamlining, service requests, ticketing, assigning ownership, monitoring responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT expertise for organizations of all sizes throughout the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Joinville, Santa Catarina Organizations
Progent's veteran roster of certified engineers offers Joinville, Santa Catarina companies a broad range of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure Active Directory Planning
- Microsoft 365 Integration
- Microsoft Dynamics GP Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Online Network Support
- Telecommuter Support Services
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Integration
- Security and Compliance Expertise
- Penetration Testing with NodeZero
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Tech Support
- Colocation Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Expertise
- Virtualization Management
- Rapid, Low-cost .NET Software Development.
- Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- BYOD Integration
- Apple iPhone Support
- Android Phone Support
- Ransomware Defense and Recovery
- Backup/Recovery Consulting
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Setup
- Wi-Fi Predictive and On-premises Assessments
Contact Progent for Short-Term Staffing Services for Joinville, Santa Catarina Businesses
To learn more details about Progent's temporary staff augmentation services for Joinville, Santa Catarina organizations, call
An index of content::
NetApp MetroCluster Design Services
24 Hour Professional NetApp Disaster Recovery
Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire line of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably following best practices.
BSD Network Architect Firms
CCNP Expert Certified Solaris Setup Service
Progent's UNIX family consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient one-stop source to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.
Palo Alto Networks PA-800 Series Firewalls Network Security Evaluation
Top Rated Cybersecurity Group Palo Alto Networks PA-Series Firewalls
Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity solution that spans your data center and cloud-based assets and protects any user anywhere with any endpoint device.
Remote Monitoring and Reporting IT Services
Troubleshooting Remote Monitoring and Reporting
Remote continuous monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed to the point that companies of any size can get a level of protection that was previously limited to large enterprises. Progent can provide a variety RMM options available as economical service packages created to assist you to identify and fix a most network issues before they get big enough to disrupt your business.
Extended Call Desk Integration
Shared Network Support Help Desk Configuration
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most issues.
Microsoft and Cisco Certified Consultant Tracking Service Costs
Microsoft and Cisco Certified Expert Service Reporting Outsourcing
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local support firms who offer minimal documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the support reports sent by each consultant to each customer. The practice of detailing and archiving service activity results in more effective service and eliminates a variety of common problems such as when a support customer is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
IT Consultant Cisco Firepower Configuration
Cisco Firesight Technical Support Services
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X security appliances and offer centralized management of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that span branch offices, data centers, and cloud resources.
CCDP Expert Certified wi-fi controller Integration Services
wireless controller Consultant Services
Cisco's Catalyst wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and analyzing network traffic according to user type and location. Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller solutions.
CCIE Certified Adaptive Security Appliances On-site Technical Support
Online Technical Support Cisco ASA 5500 Firewall Upgrade
Progent's Cisco CCIE-certified network infrastructure consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
MCSE Expert Certified Sharepoint Server Computer Help
Network Design Consultant Microsoft Exchange Server 2019
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support professionals can help you design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
ProSight Email Guard AES Encryption Specialist
Consult ProSight Email Guard Content Filtering Service
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and world-class protection for your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter.
Cisco PIX Firewall Online Support Services
Cisco PIX Upgrade Support Services
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you assess whether to adopt next generation firewall technology available from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Microsoft Azure firewall configuration Integration Firm
Azure enterprise hybrid cloud solutions Consulting Services
Progent can help businesses of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common mistakes small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Engineer VMware Site Recovery Manager Migration
VMware VCDX certified Consultants
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a repeatable runbook for restoring applications and services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and manage a DR system based on VMware SRM.
Small Office Design Companies
Cisco Certified Expert Small Business Network Design and Consulting
Progent is a pioneer in cost-effectively providing enterprise-class network help to small companies. Progent's achievement in handling the network support needs of the chronically underserved small business market is the combined outcome of major technical and process innovations that have eliminated much of the traditional expenses out of administering network service, injected unmatched professional expertise into the IT service mechanism, and dramatically streamlined the solution cycle.
MCSE Expert Certified SQL Server 2019 and Hyper-V Technical Support Services
SQL Server 2019 Big Data Cluster Information Technology Consulting
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to evaluate the business case for migrating to SQL Server 2019 and can provide rapid remote or onsite contact with consulting experts in system design and integration, software programming, SQL Server management, and cybersecurity.
Microsoft Exchange 2000 Upgrade Network Consulting
Exchange 2000 Upgrade
Progent is among the most qualified IT consulting firms for designing email systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies receive all the benefits of Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.
Upgrade Consultants Oracle 11g
Oracle Recovery Manager Consulting
Progent can provide affordable online access to a certified Oracle DBA consultant or an Oracle application programmer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, create, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
SCCM 2012 Reporting Online Consulting
IT Consultant SCCM 2012 Planning
Progent can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or help you to modify your current SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
NodeZero Cybersecurity Penetration Testing Computer Security
NoderZero Threat Assessment Security Consultancies
Progent's certified cybersecurity consultants can perform NodeZero-powered penetration tests to make sure your security defense systems and policies are properly set up and effective.
Cisco Certified Nexus Switch FabricPath Technical Consultant
Technology Consulting Nexus 3000 Switch
Cisco Nexus series switches are engineered to deliver the speed, scale, availability, cloud readiness, capacity, data protection and manageability required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and onsite support services to help your business to plan an efficient network architecture, set up pilot systems to validate your switching solution, install and configure Nexus switches, define and implement appropriate policies, run security and compliance assessments, set up proactive monitoring, consolidate resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features available for Cisco's Nexus family of switches. Progent can also assist you to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
At Home Workforce Cybersecurity Engineer
Technical Support At Home Employees Security
Progent can assist small and mid-size companies to install security defense systems and deliver response expertise for work-from-home employees.
VoIP phones patch management Engineers
Smartphone patch management Specialist
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Azure Active Directory with Intune Troubleshooting
Active Directory Office 365 On-site Technical Support
Progent can help you to plan and implement an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both on-premises and Azure assets.
