Besides offering fast contact with high-level IT consultants and subject matter experts to help Joinville, Santa Catarina organizations with specific technical problems or strategic projects, Progent can provide short-term supplemental staffing to deal with more broadly defined services such as desktop support, network administration, and Help Desk call center response. Temporary staffing makes it possible for organizations to deal with planned or unexpected increases in demand for network services, which may be caused by scenarios such as mergers and acquisitions, data center moves, platform migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary supplemental staffing can also fill voids resulting from the absence of in-house staff members because of scheduled vacations, illness, resignation, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary staff augmentation services give businesses the flexibility to react to surges in demand for network services without dealing with the expense and delays associated with reviewing and hiring appropriate technical personnel and without the burden of increasing your in-house head count.

Important aspects of Progent's short-term staff augmentation services include:

  • Rapid availability of proven IT pros
  • Easy engagement, termination, and resumption of services
  • Transparent extension of your full-time IT team
  • Full reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Close relationship with a world-class, full-spectrum source for network support
Progent's Shared Help Desk Program
Progent's shared Help Desk Call Center service is a specialized on-going staff augmentation alternative that enables IT groups to divide the responsibilities of Call Center support transparently between their in-house IT staff and Progent's extensive pool of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's shared Call Center service is a joint support alternative based on by the industry's leading shared professional services (PSA) platform for streamlining, service calls, generating tickets, assigning responsibility, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network expertise for organizations of all sizes throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and GIAC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Joinville, Santa Catarina Businesses
Progent's seasoned roster of certified engineers can provide Joinville, Santa Catarina companies a broad range of online consulting and debugging services. Areas of expertise covered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for Joinville, Santa Catarina Organizations
To learn more about Progent's temporary supplemental staffing services for Joinville, Santa Catarina companies, call 800-993-9400 or visit Contact Progent.