Besides offering fast access to guidance from top-tier IT consultants and subject matter experts to assist Leeds, United Kingdom companies with discrete technical problems or strategic projects, Progent can provide short-term staffing to deliver more broadly defined assistance like PC help, network management, and Help Desk call center response. Temporary staffing makes it possible for businesses to respond to anticipated or unexpected peaks in the need for network personnel, which may result from scenarios such as company mergers, data center relocation, technology migration, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary staffing can also fill gaps resulting from the loss of full-time staff members because of scheduled vacations, health issues, termination, etc.

Advantages of Progent's Temporary Staffing Services
Progent's short-term staffing services give organizations the ability to respond to increases in requirements for network services without being saddled with the costs and delays associated with vetting and recruiting reliable technical personnel and without the burden of adding to your permanent staff size.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid availability of proven network professionals
  • Simple initiation, cessation, and re-engagement of services
  • Transparent augmentation of your full-time IT staff
  • Full reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved fast
  • Close working relationship with a world-class, full-spectrum source for network support
Progent's Shared Help Desk Program
Progent's co-managed Call Center service is a proven flexible staff expansion option that enables IT groups to share the responsibilities of Call Center support seamlessly between their full-time network staff and Progent's nationwide pool of technical support experts. Working as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk program is a joint support alternative powered by the industry's leading group PSA platform for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises network services for organizations throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Leeds, United Kingdom Businesses
Progent's seasoned team of certified engineers can provide Leeds, United Kingdom companies a broad range of remote consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staff Augmentation for Leeds, United Kingdom Organizations
To find out more details about Progent's short-term staff augmentation services for Leeds, United Kingdom companies, call 800-993-9400 or visit Contact Progent.