Las Vegas Consulting for Computer Support Companies
Temporary Staff Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Organizations in Las Vegas
Progent’s consulting services for network service firms in Las Vegas Nevada enables your company to offer your clients Progent's consulting and Help Desk support under your brand as a transparent supplement to your regular network services group. This can put you on the fast track to grow your revenue, expand your service catalog, satisfy your clients, and improve your bottom line.
Progent’s nationwide roster of network infrastructure experts, PC integration and troubleshooting technicians, IT administrators, and cybersecurity consultants have worked as transparent expansions to the support groups of some of the world’s biggest IT support firms. Progent’s breadth and depth of expertise enables you to widen the capabilities of your IT service practice, and Progent’s transparency lets you strengthen and preserve your branding.
Progent is a network consulting firm with 20 years of experience providing online expertise to small and middle-size companies. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network infrastructure engineers of any independent computer support firm in the world. Progent has delivered online technical assistance and consulting to clients in every state in the U.S. (Check out testimonials from Progent's customers.)
Reselling Progent's Support Services With Your Branding
Progent's consulting program for network service organizations offers transparent resale to your clients of professional IT services. Progent invoices you exclusively and works under your instructions to provide your customers support services under your brand. Also, Progent offers a low-cost Extended Hours Support Program for customers who require 24x7 support.
Help Desk Call Center and Ticketing for IT Service Organizations
Ticketing systems are the heart of an efficient Help Desk. But enterprise-grade ticketing platforms are not only expensive to acquire and staff, but also challenging to configure and manage. Small or niche IT service organizations rarely have the necessary financial or human resources. Progent's Help Desk and ticketing program gives IT service firms an economical way to retain their company branding while providing their clients responsive desktop support backed by an advanced ticketing platform and reinforced by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Providers
Progent's Help Desk and ticketing program for IT service firms takes advantage of Progent's sizable investments in advanced ticketing software, an online desktop support staff, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can set up communications with your existing ticketing system. The features offered with Progent's Call Center and ticketing solution allow your IT service firm to expand your support volume, the diversity of technical issues your business can handle, the locations you can service, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT service firms include:
- Progent's remote desktop support staff provides Level 1 end user assistance with 1-hour service level agreement to commence work during normal business hours.
- Standard support hours are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended hours support is available at extra cost.
- Optional onsite support in major metro areas is offered across the country at additional cost.
- You retain full control of your customers and billing.
- Your clients submit incident reports using your custom branded Internet portal, a toll-free number, or by directing a message to your dedicated mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting for network service providers allows your support team to become a single point of contact for virtually all IT guidance and troubleshooting your clients may require. You can grow your staff and core in-house competencies steadily without being forced to turn down new business owing to a gap in expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a transparent extension of your in-house support team, responding to your coordination, and invoices you instead of your client.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in expenses.
- Extensive Service Documentation: Progent utilizes an enterprise-class documentation system to make sure all services delivered are fully documented. This allows support group to shift account assignments to internal consultants once you have sufficient staff and appropriate technical skills.
- Safely Grow Your Service Business: You can easily and affordably take on additional opportunities beyond your main areas of excellence and open new geographies without assuming the risks involved with expanding your full-time staff too quickly.
- Re-enforce Your Brand: You can improve your positioning as a comprehensive IT support provider by delivering more solutions to more clients using your own brand.
- Flesh Out Your IT Support Portfolio: Progent can provide world-class expertise in a wide range of IT disciplines and can act as a reliable reservoir of skills for growing your IT service business.
- Rapid Problem Escalation: With a sizable roster of top-level IT experts available, Progent can escalate quickly from Tier 1 to Tier 3 services so even the most challenging problems get resolved fast.
- Keep Your Clients Satisfied: Happy customers keep coming back. By teaming with Progent, you can continue making your customers successful without ever requiring clients to seek help outside the fold.
- Online Support Professionals: For two decades, Progent has provided online network support from Call Center services to advanced consulting. Efficient online support saves money while delivering fast results.
- Advanced Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Las Vegas, Nevada Businesses
Progent's seasoned roster of certified consultants offers Las Vegas, Nevada organizations a wide array of online technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- Active Directory Planning
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud
- Online IT Technical Support
- Telecommuter Support Services
- Cisco Network
- Juniper Infrastructure
- Cisco Routers Integration
- Cybersecurity Expertise
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support
- Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtualization Management
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Management
- Apple iPhone Support
- Google Android Phone Integration
- Ransomware Defense
- Data Backup/Recovery Consulting
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Find Out More About Progent's Consulting Program for IT Service Organizations in Las Vegas, Nevada To learn additional details about Progent's reseller support for IT service firms in Las Vegas, Nevada, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Computer Consultant SCVMM 2012 Security and Compliance
High Availability Integration Services
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to migrate from an earlier edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment so you realize maximum return on investment.
24x7x365 Microsoft Exchange 2016 Upgrade Support Outsourcing
Computer Consulting Microsoft Exchange 2016 Migration
Progent can assist your business in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Consulting Lync Server 2013 PSTN Gateway
Immediate Lync Server 2013 and SQL Server Engineers
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts and system architects can help you to assess the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your IT staff and users. Progent has expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Computer Consulting Network Monitoring
Microsoft System Center Operations Manager Remote Troubleshooting
Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of any size can get a degree of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options available as economical service packages created to assist you to identify and resolve a most IT network issues before they get big enough to hurt your business.
ransomware removal and file recovery Services
Ryuk ransomware cleanup Technology Professional
Progent's proven ransomware recovery consultants can help your business to rebuild a network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky.
Microsoft Exchange Server 2016 Migration Planning Specialist
Microsoft Exchange Server 2016 Upgrade Planning Remote Support
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Office SharePoint Server 2010 Remote Technical Support
Office SharePoint Server 2016 Remote Support
Progent’s Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, teams and data. SharePoint provides a common location for your employees or clients to access, manage, distribute and interact with relevant information, files, and applications and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to manage your existing SharePoint solution or migrate to the latest release of SharePoint.
QTS Sacramento Colocation Center Consultancy
QTS/Herakles Sacramento Colocation Center Consultants
The QTS Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation facility or if your business is considering moving your primary or disaster recovery equipment to the Herakles data center, Progent offers a range of cost-effective consulting services that include data center relocation, system deployment and updates, network optimization, comprehensive project management services, virtualization expertise, offsite network monitoring, centralized network administration, software programming, disaster recovery/business continuity planning, data security evaluation, and the support of the Progent Test Lab.
After Hours Remote Support Cisco VoIP Phones and Collaboration
UC560 Computer Consultant
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST solutions for high availability.
ISA Server Services
ISA 2004 Professionals
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security designs for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and implement a configuration of ISA Server 2004 that meets your information security needs without restricting your network.
Windows Server Essentials Disaster Recovery Specialists
Specialist Windows Server Essentials Storage Spaces
Microsoft Windows Server Essentials is a value-priced, entry-level operating system that enables small organizations to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost advantages of migrating to Essentials and adopting a hybrid on-premises/cloud design for your computing environment. Progent can provide comprehensive project management so you can plan and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting, technical support, and training.
Microsoft CRM Professional
Manage Part-time CIO
Progent's application experts can provide in-depth support, custom development, deployment assistance, and online classes for leading business applications covering vital areas including ERP and MRP, financials, management reporting, web commerce application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting support remotely, Progent can assist small businesses anywhere in the U.S. to eliminate the time and expense related to travel and on-site visits without compromising the high quality of technical services.
Wi-Fi VoIP phone integration Onsite Technical Support
wireless VoIP phone integration Computer Consultants
Progent's wireless VoIP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
Teleworker Conferencing Professionals
At Home Workers Conferencing Integration Support
Progent can assist small and medium-size businesses to implement and debug teleconferencing technology to enable their at-home workforce to interact productively with teammates and clients.
Technology Professional Windows 7 Upgrade
Business Computer Server Companies Microsoft Windows 7 Upgrade
Progent's Microsoft certified engineers can provide remote and onsite support expertise to assist your company to manage, maintain, and repair PCs based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, remote connectivity, smartphone and tablet integration, wireless network design, and 24x7 network monitoring.
Windows Server 2008 Hyper-VI Network Consultants
Microsoft Windows 2008 R2 Troubleshooting
Microsoft Windows Server 2008 represents an important advance in making information systems more secure and available, easier to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can help your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security services.
Private Cloud Virtual Datacenter Hosting Engineers
ProSight Private Cloud Services Consultant Services
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting services are built upon mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented level of vendor independence.
Juniper J6350 Router Security Contractors
Juniper J Series Firewall Firewall Setup
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Emergency Non-stop Data Centers IT Consulting
High Availability Data Center IT Consulting
Progent's Data Center professionals can help you select high availability data centers that meet the particular needs of your company. High availability co-location sites are especially attractive to small businesses because of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to build an in-house data center with even a basic level of fault tolerance is too expensive for most small organizations. Progent is ready to help you get all the advantages of high availability data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.
Solaris Remote Technology Professional
Solaris Remote Engineers
Progent provides nationwide urgent help and troubleshooting services for companies who run UNIX or Linux networks or whose IT systems feature a mix of UNIX and Microsoft Windows products. Remote IT help provides maximum leverage for your IT dollar by preserving client productivity and shortening the time charged for computer analysis and repair. Sophisticated online support technology and skilled service specialists and engineers allow Progent to solve most network problems without squandering time and money by traveling to your site. In most of cases your IT issues can be dealt with over the phone or through a mix of telephone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security specialists to assist you with the most challenging network issues.
Professional Wireless Security
Wireless Security Engineers
Progent provides expertise for security testing products including Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to uncover possible security problems. Progent has broad experience with security analysis tools and can show you how to understand audit reports and react appropriately. Progent can help you design protection into your business processes, install auditing applications, define and implement a protected system architecture, and suggest policies to maximize the safety of your IT system. Progent's security professionals are ready to show you how to configure a firewall, implement secure remote connectivity to email and data, and install VPN. Progent's accredited security experts can test the protection of web applications and can run extensive security evaluations of company-wide security to determine your organization's compliance with important industry security standards including FISMA, PCI, and ISO 17799.
Consult PCLinuxOS Linux
Debian Linux Computer Consulting
If your company is producing UNIX or Linux applications on a network that includes Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service IT outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an affordable solution for maintaining an IT network that features high availability, security, and efficiency. Progent's Linux developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, 24x7 monitoring services, and Helpdesk outsourcing.
Microsoft Exchange Server 2016 Migration Online Support Services
Microsoft Exchange Server 2016 Migration Network Consultants
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 including designing HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Wave 2 wireless controller Network Consultants
24/7 Online Support 3504 wireless controller
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of wireless APs, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user class and locale. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Microsoft Exchange 2013 Consultants
Exchange 2016 Online Consulting
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting messaging systems for companies in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email system offers protection, high uptime, easy connectivity for remote and mobile users, efficient administrative tools, and productive integration with telecommunications. Progent provides consulting and support services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003 Server, and Exchange 20000 Server. Progent can also assist small or medium businesses to migrate to MS Exchange 2016 or Exchange 2013.
Network Administration Indiana
Cisco Indiana IT Consulting Services
If your organization does not require emergency online support but you think you will need assistance with your information system in the near future, you can save time and expenses and guarantee that the right IT skill will be available when you want it by getting in touch with a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.
wireless VoIP phones and Meraki APs Network Consultant
wireless IP phones and CUCM Online Help
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
XenApp Network Engineer
XenApp Virtual Applications Consultant Services
Progent's Citrix experts can assist you to design, install, administer, and support a virtual Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and support a remote datacenter that features high availability, enhanced security, and rapid disaster recovery.
SCCM Troubleshooting Support and Integration
SCCM Primary Site Support
Configuration Manager automates application and device provisioning at scale, streamlines compliance settings control, inventories network assets, protects against company data leakage, performs network health monitoring, enables safe end-user self service, and delivers a common control mechanism for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help your organization with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for local, cloud, or hybrid environments.
24-7 Help Desk Integration
Information Technology Consulting Cisco Help Desk
The Helpdesk service delivery model used by Progent's Technical Response Center gives small companies an dependable option to reliance on independent service individuals by offering broad expertise shared by multiple engineering teams, optional round-the-clock access to emergency assistance, escalation capability to top-level experts for solving the most complex issues, service consistency and dependability, quick follow-up enforced by seasoned service administrators, a variety of easy-to-use mechanisms for initiating support jobs, and a high level of progress visibility made possible by trouble ticket tracking and available through a web portal.
Top Ranked Hybrid Office 365 and Exchange Support Outsourcing
Office 365 Exchange migration Troubleshooting
Progent can help your business to evaluate the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Les Kent has a 35-year track record of successful technology integration, executive administration, marketing, and operations. He has demonstrated a talent for creating sophisticated IT solutions during his time as as a network architect, application developer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major enterprises.
Linux Phone-based Information Technology Consulting Firm
Linux Phone-based Small Business IT Consultant
Progent provides nationwide remote phone support and consulting services for companies that run networks powered by variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote network consulting provides optimum return for your information technology budget by preserving client productivity and shortening the hours charged for computer repair services. Advanced online support tools and skilled technicians and consultants allow Progent to handle most IT problems without squandering time and money by traveling to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security specialists to help with the most difficult network problems.
Exchange 2013 EAC Technical Support Services
Technical Support Exchange 2013 Configuration
Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important new features plus a redesigned architecture. These improvements affect key facets of IT including ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange 2013.
Lync Server 2013 and Exchange UM Server Engineers
Microsoft Lync 2013 Support and Setup
Lync 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide range of desktop and mobile devices. Progent's certified Lync Server 2013 experts and system architects can help you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and on-premises training to your IT staff and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
Ubuntu Linux Consultancy
Colbolt Linux On-site Support
Progent's Linux consulting experts offer small businesses and software developers assistance with managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Microsoft Certified SCDPM 2012 Deduplication Integration Services
SCDPM 2012 Reporting Online Troubleshooting
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist companies of all sizes to design, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from older releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing particularly challenging problems, or full project management services. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
After Hours Intune Company Portal Online Consulting
Intune and Windows 8.1 Information Technology Consulting
Progent's Intune consultants can help you to understand the business case for utilizing Intune for administering your portable devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can assist you to configure security policies, plan and deploy test environments to confirm the appropriateness of Intune for your environment, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune deployment.
Immediate Linux Remote Consultants
Largest Solaris Online Small Business Network Consulting
Progent offers nationwide urgent technical support and consulting services for companies who run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Online network consulting provides optimum leverage for your IT budget by protecting user efficiency and shortening the time charged for network repair services. Sophisticated online access utilities and skilled technicians and consultants allow Progent to solve most network problems without squandering time and money by traveling to your site. In the vast majority of cases your network problems can be remediated by telephone or via a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISSP certified security professionals to help you with the most challenging system problems.
ISA 2004 Firewall Support Services
Microsoft ISA 2004 Network Engineer
Progent's certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security designs for IT networks with multiple sites, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business design and implement a configuration of ISA Server 2004 that supports your information protection requirements without restricting your productivity.
Cisco Certified Meraki Wave 2 AP Professional
Meraki Outdoor APs Network Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.
Consultant Mandriva Linux
Mandriva Linux Consultant
Progent's Linux support experts provide small businesses and developers assistance with managing and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of expertise offers you a convenient single source to show you how to create and manage a secure and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
