Phoenix Expertise for IT Service Companies
Transparent Temporary Support Staff Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Providers in Phoenix
Progent’s consulting services for IT service firms in Phoenix Arizona allows you to provide your clients Progent's consulting expertise and Help Desk support with your company's own branding as a seamless augmentation of your regular IT support group. This can put you on the fast track to add to your revenue, fill out your service catalog, create happy clients, and increase your bottom line.
Progent’s nationwide team of network engineers, PC integration and troubleshooting specialists, IT admins, and cybersecurity consultants have acted as seamless extensions to the IT staffs of some of the world’s biggest IT support firms. Progent’s breadth and depth of technical knowledge enables you to add to the capabilities of your IT service practice, and Progent’s transparency lets you promote and protect your company's brand.
Progent is an IT consulting firm with two decades of experience providing online consulting services to small and middle-size organizations. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network experts of any independent IT support firm in the world. Progent has provided remote technical assistance and consulting to customers in every state in the U.S. (Refer to testimonials from Progent's customers.)
Using Progent's Support Services With Your Branding
Progent's consulting program for IT service organizations features transparent resale to your customers of professional IT services. Progent invoices your firm exclusively and works under your instructions to provide your clients consulting and support services under your branding. Also, Progent offers a low-cost Off-hours Support Service for customers who require access to 24x7 technical support.
Help Desk and Ticketing Services for Network Service Providers
Ticketing is the heart of a successful Help Desk. But modern ticketing systems are not only expensive to license and staff, but also a hassle to configure and maintain. Smaller IT service companies seldom have the required budget or personnel. Progent's Help Desk and ticketing program offers IT service organizations a practical way to keep their own branding while delivering their customers world-class desktop support backed by a best-of-breed ticketing platform and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Organizations
Progent's Service Desk and ticketing solution for IT service firms leverages Progent's sizable investments in highly scalable ticketing software, an online desktop services staff, and a network of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your existing ticketing system. The features available with Progent's Help Desk and ticketing solution enable you to increase your physical and virtual support workload, the diversity of technical issues your firm can handle, the number of {geographies you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT support organizations include:
- Progent's remote desktop support group provides Level 1 end user support with 1-hour service level agreement to commence work during normal work hours.
- Standard service hours are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at additional cost.
- Optional on-premises service in larger metro areas is available across the US at additional cost.
- You keep complete control of your customers and billing.
- Your clients submit requests using your own branded web portal, a toll-free number, or by sending an email to your designated email address.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated online while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting expertise for network service organizations allows your support team to act as a single source for virtually all technical expertise your customers may require. You can build your team and core IT skills steadily without having to decline opportunities due to a lack of in-house expertise or the absence of personnel.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a seamless supplement to your internal support team, under your coordination, and invoices your firm instead of your customer.
- By-the-Minute Billing: Progent bills by the minute to reign in expenses.
- Detailed Service Documentation: Progent uses an advanced reporting system to make sure all IT services performed are thoroughly described. This allows support group to transfer account assignments to in-house consultants once you have enough staff and appropriate technical skills.
- Safely Grow Your IT Support Practice: You can quickly and efficiently take on more opportunities outside your core fields of excellence and open new territories without exposure to the risks associated with expanding your head count too rapidly.
- Re-enforce Your Name: You can improve your mind share as a full-spectrum IT service firm by offering more solutions to more customers under your own brand.
- Flesh Out Your Services Catalog: Progent offers top-tier expertise in a broad range of technologies and can be a dependable resource for growing your IT service operations.
- Fast Problem Escalation: Thanks to a large roster of high-level consultants ready to help, Progent can escalate quickly from Tier 1 to Tier 3 services so even the toughest issues get resolved fast.
- Keep Your Customers Satisfied: Satisfied customers are loyal. By teaming with Progent, you can keep delivering solutions without ever forcing clients to look for help from other support firms.
- Remote Technical Support Professionals: For two decades, Progent has provided online IT support from Help Desk services to high-level consulting. Efficient online service cuts costs and produces fast solutions.
- Major Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Phoenix, Arizona Organizations
Progent's nationwide team of certified consultants offers Phoenix, Arizona businesses a broad array of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- AD Integration
- Office 365 Configuration
- Microsoft Dynamics GP Expertise
- Azure, AWS, Google Cloud
- Remote IT Technical Support
- Teleworker Integration
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Integration
- Security and Compliance Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support Services
- Colo Data Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Windows Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- iPhone and Android Management
- iPhone Integration
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Assessments
Learn More Details About Progent's Reseller Support for IT Service Providers in Phoenix, Arizona For additional details about Progent's consulting program for network service firms in Phoenix, Arizona, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Small Business Tech
Small Business Small Business Network Consulting Services
Progent provides technical services for medium size companies who have 100 to 250 network clients. The mid-size company or work group has typically been an underserved part of the market for IT support services. The cost structures and service access models of major outside support firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT system whose advanced technology and sophistication are often comparable to the networks of far bigger companies. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and proactive server monitoring, significantly reduces the network maintenance costs of a small-medium business while providing the mid-size organization with enterprise-level service from certified, world-class consultants with background in a broad array of small business network solutions. If your medium size organization or small business is looking for the quality of network support needed for a mid-size office without paying big-company costs, call Progent.
System Center MOM Consultant
Computer Consultants Network Monitoring
Remote continuous network monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost services designed to assist you to identify and resolve a an array of IT network issues before they can impact productivity.
24/7 Microsoft scom 2016 Amazon AWS integration IT Consulting
microsoft scom 2016 IT Consulting
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and dependable uptime for key workloads by providing unified, cross-platform tracking of IT resources installed across on-premises datacenters and cloud environments. Progent's consulting team can provide advanced remote and onsite support to help businesses of any size to design, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can help you to move to SCOM 2016 from older versions of Operations Manager or from different IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
ProSight Email Guard Spam Filtering Services Engineers
Cloud-managed Email Security Consultants
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Reports SQL Server Capacity Planning
SQL Server Installation support
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of cutting-edge enterprise-class applications that can give your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.
Altaro VM Backup Replication Computer Consulting
Support Altaro VM Backup with Azure
Altaro VM Backup provides small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular recovery options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Office 365 integration with on-premises environments Remote Troubleshooting
Exchange Online Archiving Technical Support
Progent can help your business to understand the many subscription options available with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Juniper Junos os Cybersecurity Tech Services
Compliance Auditor Juniper Junos BGT
Progent's Juniper Networks-certified network engineer can assist you to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade smoothly from discontinued products to the latest releases. Progent's Junos OS engineers can also provide support for Juniper's premier network control software to enable your business to simplify the management and improve the protection of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that include a combination of Juniper's OS platforms.
Hosting for Virtual Servers Consultants
Professional Hosting for Virtual Servers
Progent’s private cloud hosting allows small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. Smaller organizations can use Progent’s private cloud to eliminate large investments in the acquisition, upkeep, and operation of computer equipment and data center facilities while benefiting the highest levels of system reliability and security.
Top Quality Email Allow Lists Engineer
Email Quarantine Consult
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Microsoft SQL Server 2019 Outsourcing
Computer Engineer Microsoft SQL Server 2008
Progent’s Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
IT Consultant Dynamics GP/Great Plains
Online Consulting Dynamics GP/Great Plains
Progent’s Microsoft certified experts provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and ERP tool based, like all Microsoft financial tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you are able to purchase only the functions you currently require, with the ability to expand clients and enlarge functionality when necessary. Progent’s Microsoft Dynamics GP support experts can help you deploy, customize and manage the latest release of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Microsoft Office 2003 Tech Consulting
Microsoft Information Technology Management
Progent’s IT outsourcing packages offer budget-friendly network support for small businesses. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or creating an on-line eCommerce application, outsourcing your network technical services can reduce costs and minimize risks, permitting IT service budgets to grow in a more moderate and controlled manner than is feasible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system architecture for your critical applications based on Windows including Office XP, Office 2003, and Microsoft Office 2000.
Proxim Wireless Case Studies
Building to Building Wireless Example Application
Progent delivered a wireless networking solution that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote sites up to 2.5 miles apart and can extend to even longer distances. This wireless solution provided better performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.
Exchange Server Migration Consultant
Microsoft Exchange Server 2010 Upgrade Consultants
Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the benefits of Exchange 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Exchange 2010 from Exchange Server 2003 or Exchange 2007 that will provide quick return on investment by increasing your productivity, cutting the cost of equipment and service, simplifying management, and integrating your vital communications technologies.
Server Install System Center Configuration Manager
Endpoint Management Business Computer Server Companies
Progent's network engineers can assist your company to automate desktop software update deployment by providing expertise with administration tools that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Solaris Professional
Solaris Specialist
If your company network mixes Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your computers into a unified environment that permits all your operating systems to coexist for easy administration, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's Sun Solaris and Windows integration support offerings include IT infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and management, remote technical support and repair, on-site technical support, and Contact Center support.
24x7x365 QTS Sacramento Data Center Consult
Services QTS Sacramento Colocation Center
The QTS (formerly Herakles) Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if you are planning on moving your main or offsite backup system to Herakles/QTS, Progent can provide a range of affordable services such as data center relocation, equipment installation and upgrades, network optimization, project management services, virtual server configuration, remote monitoring, streamlined system administration, application development, business continuity solutions, security assessment, and the use of the Progent Test Lab.
Remote Outsourcing Microsoft Exchange Server 2016 Migration Planning
Microsoft Exchange Server 2016 Migration Planning Computer Consulting
Progent can help you in all facets of your upgrade to Exchange 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Word Computer Engineer
Microsoft ERP Consultant Services
Progent's team of application experts offer advanced consulting, custom development, integration assistance, and webinar classes for leading business applications that address key areas including ERP and MRP, financials, management analytics, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting support online, Progent can assist clients anywhere in the United States to eliminate the lost productivity and fees related to travel and on-premises visits without compromising the high quality of consulting services.
On-site Technical Support Dynamics GP
Top Dynamics GP Great Plains Accounting Remote Troubleshooting
Dynamics GP/Great Plains 2010 financial software is a comprehensive business management and analytics solution that unifies data and operations throughout your company, communicates easily with other applications, and brings together workers, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can help you install and maintain a reliable, secure server and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP 2010.
Office Word desktop Consulting Services
Office Word training Consulting Services
Progent's certified Office Word and Office 365 Word experts offer a wide selection of economical online support services to help your organization to manage your current Microsoft Word environment or assist you to upgrade to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and fixing compatibility problems between different releases of Office Word, interfacing Office Word with other Office applications like Excel and Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and online training customized for your special requirements.
Information Technology Consulting Juniper NetScreen 5400 Firewall
24/7 NetScreen Audit
Progent's Juniper-authorized NetScreen consultants can assist your company to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-vendor systems.
Exchange 2007 Edge Server Onsite Technical Support
Microsoft Exchange 2007 Engineers
Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Internal Cybersecurity Inventory Consultants
Network Security Scan Professional
Progent has put together two low-cost service packages intended to enable small businesses to get an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive test of your network from outside your firewall to determine potential risks in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from an authorized computer within your firewall to assess your exposure to inside assaults. Both security inventory packages are configured and executed from a secured external location.
Network Management Small Business IT Support Firms
Network Management Computer Consultant
Progent's Cisco-Certified network management engineers can help you to use Cisco's network management utilities alongside a variety of powerful third-party products to create a comprehensive network management strategy in order to keep your network running smoothly, conserve limited resources, guard your data, revive quickly from device failure or malicious attacks, and allow you to expand or repurpose network resources sensibly and affordably as your business grows.
Open Now Immediate IT Staff Augmentation Services Consultant Services
Immediate Staff Augmentation Services Support Services
Progent's short-term staff augmentation services enable you to meet sudden increases in demand for network professionals without incurring the costs and delays that come with vetting and hiring reliable technical workers and without increasing your permanent workforce.
Troubleshooting Wi-Fi 6 wireless controller
Urgent Flex Series Wireless Controller Specialist
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and management of wireless access points, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening security by detecting threats and filtering traffic content based on user class and location. Progent can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.
Engineer Exchange 2019 and Windows Server 2019
Exchange 2019 Security Integration Services
Progent can assist you in any phase of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability system topology for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients.
CCIE Expert Certified Amazon AWS hybrid cloud solutions Specialist
Consultant Hybrid cloud integration
Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that seamlessly combine on-premises resources along with public cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud integration support services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Contractor Jobs Network Consulting
24-7 Network Consultants Part Time Jobs
If you are an information technology consultant with technical support expertise, joining Progent and assisting Progent's clients will enhance your abilities via interaction with Progent's staff of mutually supportive, world-class consultants. Progent's commitment to offering IT expertise and computer support to small companies will offer you the opportunity to consult closely with decision makers and contribute tangibly to the success of exciting companies. Also, Our virtual office environment offers the most advanced tools for remote service and wireless connectivity to help you to come up with fast solutions when you troubleshoot business-critical issues.
Juniper SSG20 Router Security Organizations
Juniper SSG140 Router Protecting
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Top Ranked Microsoft Exchange Migration Technical Support Organization
Microsoft Exchange 2013 Server IT Outsourcing Company
Progent's Microsoft-certified consultants have more than a decade of background providing messaging support for customers ranging from small businesses to large corporations. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, design fault tolerant email systems, and facilitate remote and wireless email access. Progent’s Exchange consulting services can help you in designing and implementing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can help you configure Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Windows 2000 Online Support
Windows 2000 Server Professional
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can simplify system administration, provide tech support and repair, and strengthen security. Progent can also help you design, justify, and implement a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up pilot installations to eliminate the obstacles involved with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
QTS Sacramento Natomas Data Center Specialists
QTS Sacramento Internet Data Center Professionals
The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is planning on moving your primary or offsite backup system to Herakles/QTS, Progent offers a range of cost-effective consulting services such as data center relocation, system deployment and upgrades, infrastructure improvements, comprehensive project management services, virtual server expertise, remote network monitoring, streamlined system management, software programming, disaster recovery planning and testing, data security assessment, and the use of Progent's Test Lab.
Service Database On-site Technical Support
Microsoft Service Database Help and Support
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed support activities. Unlike some freelance consultants or small service organizations who offer scant documentation or details of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports transmitted by every staff member to each customer. The discipline of documenting and archiving support records allows more efficient service and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
