Phoenix Consulting Support for Computer Support Providers
Transparent Temporary IT Support Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing Support for IT Service Providers in Phoenix
Progent's consulting services for network service firms in Phoenix Arizona enables you to offer your customers Progent's consulting and Help Desk support using your brand as a seamless augmentation of your regular network services team. These services can put you on the fast track to grow your revenue, fill out your service catalog, create happy clients, and improve your profits.
Progent's team of network infrastructure engineers, desktop integration and troubleshooting technicians, IT admins, and cybersecurity consultants have worked as transparent expansions to the IT staffs of some of the world's largest IT service firms. Progent's breadth and depth of expertise enables you to broaden the scope of your IT support business, and Progent's close integration with your support team helps you elevate and protect your branding.
Progent is an IT support firm with two decades of background delivering remote expertise to small and mid-size companies. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco CCIE network experts of any private IT services company in the world. Progent has provided remote technical assistance and consulting to customers in every state in the country. (See recommendations from Progent's clients.)
Providing Progent's Services With Your Branding
Progent's consulting program for IT service providers offers transparent resale to your clients of professional services. Progent invoices your firm exclusively and performs under your instructions to provide your customers consulting and support services under your brand. Also, Progent has an affordable Off-hours Support Program for customers who need access to 24x7 technical support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing is the heart of an efficient Help Desk. But enterprise-grade ticketing platforms are not only costly to acquire and staff, but challenging to configure and manage. Small or niche IT service providers seldom have the necessary financial or human resources. Progent's Service Desk and ticketing solution offers IT support firms a practical way to retain their own branding while delivering their customers world-class desktop support services backed by a best-of-breed ticketing platform and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Call Center and ticketing program for IT support companies leverages Progent's investments in highly scalable ticketing software, a remote desktop support team, and a network of geographically dispersed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your current ticketing platform. The standard and optional features available with Progent's Help Desk and ticketing program enable your IT service firm to increase your physical and virtual support workload, the diversity of technical issues your company can handle, the number of locations you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing program for IT service firms include:
- Progent's remote desktop support group delivers Level 1 end user help with 1-hour service level agreement (SLA) to begin work during normal work hours.
- Normal support hours are 5am to 7pm PST, five days per week.
- Extended hours support is offered at extra cost.
- Optional on-premises service in major metros is offered across the country at extra cost.
- You have complete control of your clients and billing.
- Your clients submit requests via your custom branded web portal, an 800 number, or by sending an email to your designated email address.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified online until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting for IT service organizations allows your support team to become a single point of contact for practically all IT guidance and troubleshooting your clients may require. You can grow your team and core in-house competencies steadily without being forced to decline new business due to a gap in in-house expertise or a shortage of personnel.
Important aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your in-house support group, under your direction, and bills you rather than your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in expenses.
- Extensive Service Reporting: Progent utilizes an advanced documentation platform to ensure that all IT services delivered are thoroughly documented. This allows your IT support organization to transfer account assignments to in-house consultants when you have sufficient people and relevant skill sets.
- Safely Expand Your IT Support Practice: You can quickly and safely take on more opportunities beyond your core areas of excellence and open new geographies without the risks associated with expanding your head count too quickly.
- Re-enforce Your Name: You can improve your mind share as a full-spectrum IT support firm by delivering more services to more customers under your own brand.
- Flesh Out Your Services Portfolio: Progent offers top-tier support in a broad array of IT disciplines and can act as a dependable resource for expanding your IT service business.
- Rapid Problem Escalation: With a large roster of senior IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the toughest issues can be handled fast.
- Make Your Clients Happy: Satisfied customers keep coming back. By joining with Progent, you can continue making your customers successful without ever forcing clients to seek help outside the fold.
- Online Support Experts: For 20 years, Progent has delivered remote network support ranging from Call Center support to high-level consulting. Efficient online service saves money and produces fast results.
- Advanced Industry Certifications: Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Phoenix, Arizona Organizations
Progent's veteran team of certified consultants and technical experts offers Phoenix, Arizona companies a wide range of online consulting and debugging services. Practice areas offered under Progent's reseller program for IT service providers include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Migration Consulting
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and MS Entra ID Planning
- Office/Microsoft 365 Integration
- Dynamics GP Expertise
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Troubleshooting
- Telecommuter Integration
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Security and Compliance Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support
- Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtualization Automation
- Fast, Low-cost .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Management
- iPhone Integration
- Android Phone Support
- Ransomware Defense and Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Support for Network Service Organizations in Phoenix, Arizona To learn additional details about Progent's consulting support for IT service organizations in Phoenix, Arizona, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Windows Server 2012R2 Remote Support
Windows Server 2012 R2 upgrade Engineers
Progent's Microsoft-certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, train your IT management staff, create a corporate-wide security strategy, automate network administration, help with creating applications, and build and validate a DR/BC plan.
Consulting for IT Service Providers Consultants
Specialist Consulting for IT Service Providers
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own service brand as a transparent extension of your network services staff.
Remote Workers VoIP IT Consulting
At Home Employees IP Voice Network Consultant
Progent can assist small and mid-size companies to deploy VoIP platforms to give their at-home employees the benefit of virtual extensions of the company phone infrastructure.
Mississippi Network Design Consultant
Cisco and Microsoft Certified New Mexico IT Consulting
Progent's Technical Response Center (TRC) offers national extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours phone support and remote direct network connection to troubleshoot and resolve network problems quickly and affordably. The scope of technical experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to qualified experts as needed. For critical issues, the TRC endeavors to respond to your request for service in less than one hour.
VMware Infrastructure Engineers
VMware Server Consolidation Professional
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid systems. Progent can provide world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for administering private and hybrid cloud environments that deliver maximum uptime, fault tolerance, and application mobility.
Open Now Consultancies Microsoft Desktop
Biggest Microsoft Desktop IT Specialists
Progent can deliver a broad array of cost-effective consulting and support services to help you to deploy, configure, repair, and administer desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or online help for individual machines or laptops or help your business to plan and implement a company-wide migration to new or revised OS software and business applications. Progent can also provide consultants and technicians to help you to prepare for and complete an office move or merger organized to produce minimal disruption of your business.
Wi-Fi RF Coverage Maps Computer Engineer
Wi-Fi Site Survey Help and Support
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a wireless solution that delivers the reception, speed, density, security, and roaming capability your business requires.
WiFi 6/6E System Design Technology Professional
WiFi 6/6E Upgrade Consulting
Progent can help you plan, deploy, manage, monitor, and troubleshoot an efficient Wireless LAN infrastructure, select appropriate products, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a complete wireless system security strategy that is well aligned with the security strategy for your entire business network.
Duo MFA and Single Sign-on Technical Support
Duo Identity Authentication IT Consultant
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Urgent MSP360 GSuite Backup Network Consultant
Professionals MSP360 Desktop Backup
Progent's data protection experts can assist you to create, deploy and administer a backup plan based on MSP360 Backup software to protect your resources hosted on any leading public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss resulting from user mistakes, software errors, malicious insiders, and malware assaults such as ransomware.
24/7/365 Extended Support Desk Professionals
Shared Support Desk Integration Services
Progent offers several basic types of Help Desk support including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your clients convenient access to a dependable technical group with years of experience providing phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a respected reputation as a solid contributor to business productivity. Progent's goal is to resolve and not simply report problems.
WLAN Site Survey Integration Services
WLAN Site Survey Network Consulting
Progent's Wi-Fi site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and roaming ability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for designing a Wi-Fi network and onsite site survey services for validating, optimizing, and troubleshooting a functioning wireless network.
DotNET Web Application Contract Development
Development Firm DotNET Framework
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or modernize .NET applications quickly and at low cost.
Ekahau Insights Wi-Fi Network Troubleshooting Online Troubleshooting
Ekahau Wi-Fi Site Survey Online Support Services
Progent's Ekahau-certified Wi-Fi consultants can assist you to design, install, optimize, manage and troubleshoot a Wi-Fi network optimized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal analysis.
SentinelOne Singularity and Vigilance Integration Consulting Services
SentinelOne Endpoint Virus Immunization Consulting
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Hornetsecurity Altaro 365 Total Teams Chat Backup Outsourcing
24-7 Network Consultant Hornetsecurity Altaro M365 Teams Chat Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Datacenter Monitoring Computer Consulting
Top Specialists Operations Manager Migration
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and fixing SCOM solutions and offer organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
ISA 2004 Standard Edition Server Computer Consulting
24x7 ISA 2004 Enterprise Edition Server Support and Integration
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts are available to help your company in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your network security needs without adversely limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Citrix VDI Online Help
Remote Support Services Citrix VDI
Citrix has developed a powerful family of platforms that deliver enterprise-level manageability, expandability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of Citrix technology and show you how to design, validate, deploy, troubleshoot, and maintain Citrix solutions.
Hybrid cloud Specialists
Immediate Services Hybrid cloud solutions
Progent offers advanced remote consulting to help companies integrate their networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can help your IT team to plan and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that seamlessly combine physical resources as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than two decades of background providing high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and affordably.
64-bit Processing Consulting Services
Emergency 64-bit Processing Professionals
Progent's Microsoft-certified engineers can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit PC desktop processing, design an affordable migration strategy that minimizes operational interruptions, and offer economical, expert remote support to aid your organization to configure 64-bit desktop software and application programs on your current hardware.
Cisco Firewall Small Business Network Consulting Companies
Award Winning Online Cisco Certified CCIE Systems Consultant
Progent can provide fast remote support from Cisco CCIE network infrastructure experts. Progent's CCIE consultants can link to your network via powerful remote support utilities to provide quick and economical troubleshooting and remediation of urgent network issues.
Top Rated SCOM 2012 R2 Online Consulting
Operations Manager Migration Professionals
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Windows 10 OneDrive Specialist
Microsoft Certified Expert Support Services Windows 10 Trusted Boot
Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and on-premises assessment and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined deployment and administration, network optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing Call Center support services.
Fortinet 400 Series Firewalls Consulting
Fortinet 1000 Series Firewalls Support Outsourcing
Fortinet next-generation firewalls are leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet security appliances to safeguard your digital resources at the network edge, within the data center, at branches, and in the cloud.
Award Winning Remote Network Support Consultant
Remote Computer Support Specialists
For medium-size companies looking for network support, Progent offers a variety of alternatives including on-site help, on-line assistance, off-site Help Desk, 24x7 support with remote system monitoring, temporary staffing, site relocation support, software programming, and expert consultation. For midsize businesses in California or other areas covered by Progent's field engineers, Progent offers expert in-person support for solving technical issues quickly and economically.
Engineers CISSP Certified Security Systems Engineer
Technology Professional CISSP Certified Cybersecurity
Progent's CISSP-certified network security consultants can assist businesses of all sizes with any facet of IT security. Progent can implement cost-effective cybersecurity systems that protect a small office from modern threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients accessing IT resources distributed across multiple physical sites and public and private clouds.
Locky ransomware hot line Technology Professional
Specialists Phobos ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
Mac Office Technical Consultant
Emergency Setup and Support Microsoft Lync for Mac
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most popular business programs. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.
MSP360 Managed Backup Computer Consultants
Online Help MSP360 VM Backup
Progent's data protection experts can assist you to create, deploy and manage a backup solution based on MSP360 Backup technology to protect your IT resources residing on any leading public cloud. Progent offers monitoring and management to prevent data loss caused by human mistakes, computer glitches, ill-intentioned insiders, and malware assaults like ransomware.
PowerPivot for Excel Specialist
Network Engineer PowerPivot for SharePoint
Progent can provide the expertise of certified consultants as well as seasoned database application developers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and security consultants to assist your business to assess the likely advantages of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Subcontractor Freelance Microsoft Consulting
Freelance Microsoft Consultant Position
Progent's Experts Group provides consulting in important areas including Apple OS networking and applications; Support for Linux, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized program support; Chief Information Officer, business analyst, and project management outsourcing; Special applications development and deployment; Web, electronic business, EDI, and customer information portal development and integration; DBM support and efficiency consulting; Management intelligence expertise; and Telecommunications architecture support.
ProSight ECHO Managed Cloud Backup Services Technical Consultant
ProSight ECHO Data Backup and Restore Services Professionals
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical files, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical information.
Microsoft Dynamics Development Group
Urgent Dynamics GP Customization Consultancy
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to design custom mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting services can help you create reports that allow you to analyze your business more thoroughly, transforming uncooked information into useful understanding of your business.
Remote Support Services Microsoft Exchange Server
Online Support Exchange Server 2019
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and supporting messaging systems for clients in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment features protection, service continuity, easy access for off-site and mobile users, time-saving management utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 20000 Server. Progent can also assist small or mid-size businesses to upgrade to Exchange 2016 Server or Microsoft Exchange 2013.
Online Troubleshooting Small Office
Small Office Network Support
If you have a small business IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your company from over-reliance on single independent consultant while giving you cost-effective and dependable access to enterprise-class technical support. By delivering network consulting help when you need it, offering advanced knowledge for key applications, offering unique support such as 24x7 network monitoring, and billing only for services you receive, Progent offers you an affordable solution for optimizing the business value of your small business network. Progent is the intelligent way for small businesses to build and support a reliable and safe information system and to benefit from quick access to the experienced consulting ordinarily available only to enterprises who can afford a sizeable internal IT group.
MSP360 Ultimate Backup Professionals
MSP360 VM Backup Specialist
Progent can help you to create, deploy and administer a backup plan based on MSP360 Backup software to protect your IT assets hosted on any leading public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss resulting from user mistakes, system glitches, ill-intentioned insiders, and malware attacks such as ransomware.
Specialists VMware Site Recovery Manager and NSX
Technology Professional VMware Site Recovery Manager Testing
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable workflow for restoring applications and services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager.
Citrix Server Management Consultants
Citrix Server Management Professional
Progent's Citrix-accredited engineers can assist you to understand the business advantages of XenServer as well as other Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing Citrix technology environment and help you to optimize resource utilization, performance, protection, uptime, and recoverability.
PEN Testing Protecting
Cybersecurity Pen Testing Cybersecurity Firms
Stealth penetration testing is an important part of any overall network security strategy. Progent's security professionals can run extensive penetration checks without the knowledge of your organization's in-house IT staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion incident alerts and event log analysis are properly set up and actively observed. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of modern versions of ransomware.
Biggest SQL Server 2016 Online Consulting
SQL Server 2016 Online Consulting
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, data security, availability, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to help businesses of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Top Rated WannaCry ransomware recovery Consultancy
Nephilim ransomware recovery Consultants
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Technology Professional Internet Data Center
Fault Tolerant Internet Data Center Technical Support
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that match the particular needs of your company. High availability colocation sites are particularly attractive to small businesses due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Attempting to create an in-house data center with even a basic level of fault tolerance is financially prohibitive for most small companies. Progent can show you how to reap all the benefits of high availability data centers and 24x7 colo sites by offering a full range of engineering and support services.
Microsoft Dynamics GP System Upgrade Specialists
Consultant Microsoft Dynamics GP Upgrade
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for over 20 years and Progent has provided integration, customization, education, and debugging since the platform's original release. Progent can provide in-depth expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help you to plan, validate, and carry out a cost-effective upgrade from a a legacy version of GP to the current edition of Dynamics GP.
OS X Snow Leopard Security Online Help
Mac Security Audits Professionals
Progent's CISM-certified security staff can help you secure your Mac network through expert services including performing security tests, clean up after virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile access, installing monitoring programs for defense against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy adapted for the specific goals of your corporate information system.
IoT sensors patch management Consultant
iPad patch management Consultant Services
Progent's support services for software/firmware update management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances like routers and wireless APs, and IoT devices like sensors and robotics.
Juniper Junos Management Cybersecurity Consultancies
24 Hour Audit Juniper Junos BGT
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Remote Technical Support ISA Server
Microsoft Proxy Server Network Consultants
Progent's certified ISA Server consultants have extensive backgrounds developing corporate security solutions for information systems with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without limiting your productivity.
Microsoft Experts Windows 11 Configuration Onsite Technical Support
Windows 11 Compatibility Testing Network Installation
Progent's Microsoft-certified Windows 11 experts can provide an array of services to support Windows 11 including cloud and hybrid integration, mobile device management, telecommuter access, data and identity security, automated provisioning, and Help Desk Call Center support services.
Engineer Microsoft 365 Yammer Integration
Online Consulting Office 365 Word Integration
Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.
Database Application Development Engineers
RDBMS Specialist
Progent's Microsoft-certified relational database consultants can provide businesses of any size online DBA and programming services for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include software installation and configuration, database architecture and coding, management support, replication solutions, storage management, performance optimization, data migration, information security, backup and recovery systems, troubleshooting, and webinar training.
Barracuda Networks F80B Series Firewalls Auditor
24 Hour Security Evaluation Barracuda Networks VPN
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support with centralized management throughout your whole enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the expertise to serve as your single source for technical guidance, maintenance, training, and cybersecurity consulting.
