Phoenix Expertise for Network Support Firms
Seamless Temporary Staff Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for Network Service Organizations in Phoenix
Progent’s consulting support for IT service organizations in Phoenix Arizona allows you to offer your customers Progent's consulting and Help Desk support under your own branding as a transparent supplement to your in-house IT services team. These services can help you grow your client base, expand your service portfolio, satisfy your customers, and increase your bottom line.
Progent's roster of network experts, desktop support specialists, network admins, and cybersecurity professionals have acted as transparent supplements to the support groups of some of the country's largest IT support businesses. Progent’s range of expertise enables you to add to the scope of your IT support practice, and Progent’s close integration with your support team lets you promote and protect your company's brand.
Progent is a network support company with 20 years of experience delivering remote expertise to small and mid-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco-certified CCIE network experts of any private computer services firm in the world. Progent has delivered remote technical assistance and advanced consulting to clients in every state in the country. (See recommendations from Progent's clients.)
Reselling Progent's Support Services With Your Own Brand
Progent's consulting program for network service providers offers seamless resale to your clients of world-class IT services. Progent invoices you directly and performs under your direction to provide your clients consulting and support services under your branding. In addition, Progent offers an affordable Extended Hours Support Program for clients who need access to 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing is the heart of an effective Help Desk. But modern ticketing systems are not just expensive to license and staff, but also difficult to set up and maintain. Small or niche IT support providers seldom have the required financial or human resources. Progent's Help Desk and ticketing program offers IT support firms an economical way to keep their company branding while delivering their clients responsive desktop support built around an advanced ticketing platform and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing program for IT service firms takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop services staff, and a network of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing platform as a secure tenant or Progent can establish communications with your existing ticketing system. The features available with Progent's Service Desk and ticketing program enable your IT service firm to expand your physical and virtual support workload, the diversity of technologies your firm can handle, the locations you can serve, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT support companies include:
- Progent's remote desktop service team delivers Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during standard business hours.
- Normal support times are 5am to 7pm PST, five days per week.
- Extended hours support is offered at extra cost.
- Optional on-premises service in larger metros is offered throughout the US at extra cost.
- You have full control of your customers and invoicing.
- Your customers submit requests via your own branded web portal, an 800 phone number, or by sending a message to your designated email address.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting for network service providers allows your support team to become a single point of contact for practically all technical expertise your clients may need. You can build your team and core in-house competencies steadily without being forced to turn down opportunities owing to a lack of expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a transparent extension of your internal support group, responding to your coordination, and bills you instead of your client.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in costs.
- Extensive Service Reporting: Progent utilizes an advanced reporting system to make sure all IT services delivered are fully described. This allows your IT support organization to shift service responsibilities to internal personnel once you have sufficient staff and appropriate technical skills.
- Safely Grow Your IT Support Business: You can easily and affordably take on more opportunities outside your core fields of excellence and serve new territories without exposure to the risks involved with increasing your head count too quickly.
- Strengthen Your Brand: You can improve your mind share as a comprehensive network support firm by offering more services to more clients under your own company name.
- Add to Your IT Support Catalog: Progent offers world-class expertise in a broad array of IT disciplines and can act as a reliable reservoir of skills for growing your IT service business.
- Fast Escalation: Thanks to a sizable roster of high-level technology experts available, Progent can escalate quickly from Tier 1 to Tier 3 services so even the toughest issues can be handled fast.
- Keep Your Clients Satisfied: Satisfied clients keep coming back. By joining with Progent, you can continue making your customers successful without ever requiring clients to seek expertise from other support firms.
- Remote Support Experts: For 20 years, Progent has provided online IT support from Call Center services to advanced consulting. Effective online support saves money and produces quick solutions.
- Advanced Industry Certifications: Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts have earned top certifications including CISSP, CISM, and CRISC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Phoenix, Arizona Companies
Progent's veteran team of certified consultants and technical experts can provide Phoenix, Arizona organizations a wide range of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory Planning
- Office 365 Configuration
- Dynamics GP Reporting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Work from Home Integration
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Security and Compliance Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Help Desk Outsourcing
- Desktop Support Services
- Colocation Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtual Server Management
- Windows Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- iPhone and Android Management
- Apple iPhone Support
- Google Android Phone Support
- Ransomware Defense
- Data Backup/Recovery Expertise
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- WiFi Site Assessments
Find Out More Details About Progent's Consulting Support for Network Service Firms in Phoenix, Arizona To learn additional information about Progent's reseller program for network service firms in Phoenix, Arizona, call 1-800-993-9400 or see Contact Progent.
An index of content::
24 Hour VMware Site Recovery Manager Compliance Engineer
Consultants VMware Site Recovery Manager and NSX Integration
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent process for recovering services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, deploy, test and maintain a DR solution based on VMware Site Recovery Manager.
Remote Technology Professional ProSight Managed Services
Network Infrastructure Monitoring Specialist
Progent's ProSight portfolio of managed IT services are intended to offer organizations who have minimal in-house network support staffs with affordable help from enterprise-class management tools and technical experts. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network management expenses, automation of routine administrative tasks, continual adoption of the latest information technology, smooth transition from legacy systems to modern solutions, close alignment of information technology with business goals, access to veteran network consultants, and freeing up management to focus on business issues instead of ever-changing network technology.
Consult System Testing
network piloting Lab Specialists
Progent's Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent customers who lack adequate internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.
Consulting Microsoft Teams PBX integration
Services Microsoft Teams management
Progent can help your business to plan an upgrade to Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Cisco Configuration wireless VoIP phone integration
wireless VoIP phone integration Computer Engineer
Progent's Cisco-certified wireless integration experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Amazon Marketplace Web Service integration Development Firms
Top Amazon MWS integration Programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Juniper SRX Series Firewall Security Group
Juniper SRX Firewall Security Firms
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Tracking Service Costs On-site Support
Cisco and Microsoft Certified Expert Consultant Services Service Reports
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small support firms who offer minimal documentation or details of services done, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by every consultant to every client. The discipline of detailing and archiving support records allows more efficient service and eliminates a variety of common problems such as when a service customer is virtually held hostage to a consultant who refuses to let go of vital service information.
Online Help Colo
Site Move Professional
For large businesses, Progent can supplement internal IT groups by offering world-class background in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a transparent nearby extension of enterprise network management. Progent’s enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and world-class service for multiple location network environments powered by Enterprise Windows 2003. Progent can offer field engineers and technicians to help with a campus relocation or office move, or a system architect to assist with building or utilizing an Internet Data Center or Hosting Facility.
Automatic Failover Technical Consultant
24x7x365 High-Availability Internet Network Configuration
Progent's Cisco-authorized network experts can help you build an affordable, high availability Internet connection solution that can achieve 24x7 Internet connectivity through a broad array of high availability Internet access products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE engineers to show you how to utilize the latest techniques for fault tolerant Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet access.
Consultancy Microsoft Access software programming
Microsoft Access application development Services
Progent offers economical remote support for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide custom online classes for Access programming and DBA services.
Exchange Hosting Consulting
Microsoft Exchange Hosting Consult
Progent's Exchange Server Hosting Support Services offer a world-class data center that features backed-up power and environmental control systems, round-the-clock site security and IT support center, plus failover connections to Internet backbone service companies. Hosted Exchange servers are set up as virtual machines for service continuity, easy expandability, and rapid restoration. Progent's services include complete incorporation with your business network, connectivity with mobile computing devices, automated monitoring of performance and network security, spam filtering, security update and service pack management, Help Desk support, per-day backup, and full email management services.
24x7x365 Microsoft Certified Online Help System Center 2016 and Operations Management Suite
System Center 2016 and SQL Server Support and Setup
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.
IP Communications IT Consultant
24/7 IT Consultant Cisco VoIP Phones and CUCM
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco SRST solutions for high availability.
Cisco ASA and VMware Online Troubleshooting
Cisco ASA 5500-X Firewall Online Help
Progent’s Cisco-Certified technology consultants provide professional PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent’s network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Network Architecture Software Support
Network Architect IT Manager
For large businesses, Progent can leverage internal network support groups by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a seamless local supplement of corporate network management. Progent’s enterprise consulting services include company-wide security, remote branch office support, system design, Sarbox conformance, project management, and world-class support for multiple location office environments based on Enterprise Windows 2000. Progent can provide on-site consultants and technicians to assist with a campus move or branch move, or a network designer to assist with building or utilizing an Internet Data Center or co-location site.
Immediate Microsoft Exchange 2003 Help and Support
Exchange 2003 Upgrade Network Consulting
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, reduces ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to complete your move quickly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Forefront TMG Technical Support
Integration Threat Management Gateway 2010
Forefront Threat Management Gateway is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that delivers a one-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft-certified consultants can help you to design and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also help your organization to upgrade smoothly to Forefront Threat Management Gateway from ISA Server.
Microsoft Dynamics AX Application Consultant
24/7/365 Support and Setup Retail Management System
In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade support, and one-on-one or group online training customized to address your particular requirements. Progent's experts also can show you how to build and support a secure, robust network foundation to support your ERP, MRP and accounting solutions.
Skype for Business certificate management Consulting Services
Skype for Business Edge Server Pool Professional
Progent's consultants can provide online and on-premises consulting services for companies of all sizes to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help you to design an on-premises, cloud-based or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you create and validate a security environment for your Skype for Business deployment that meets regulatory requirements.
Support and Setup Windows 2000 Server
Consultants Microsoft Windows 2000
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2000 Servers and can simplify system administration, offer technical support and repair, and strengthen security. Progent can also help you create, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in designing test installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and application compatibility problems.
Top Integration Exchange Server 2000
Exchange Server 2003 Computer Consultant
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining messaging solutions for clients in the and across the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers compliance, fault tolerance, easy connectivity for off-site and wireless users, time-saving administrative utilities, and seamless integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or Microsoft Exchange 2013 Server.
Microsoft MCP Position
Part-Time Job Network Professional
Progent is hiring a variety of on-staff employees including solutions-driven MCSEs; network consultants with Cisco CCNP or CCIE certification; and consultants for advanced system architecture with backgrounds in mobile connectivity, wireless networking, high-availability systems, disaster recovery planning, data preservation, and virtual servers. We are also seeking workstation support technicians, remote service specialists, and CISSP or CISM certified security professionals. Progent is also hiring veteran managers able to perform efficiently in our dynamic, virtual office model. Progent contracts independent professionals with specialized expertise and hands-on background in high-demand information technology topics outside Progent's primary technical focus. Progent's Experts Team includes freelance consultants who can provide consulting and development services for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular platforms such as Linux derivatives, Apple OS, or Sun, or offer expert help in technologies like telecommunications, web development, EDI, web commerce, or dbm programming. Independent consultants premier by us cooperate with Progent's full-time engineers to provide comprehensive solutions for small and midsize company networks.
Consultant Services Security Inventory
24 Hour Security Scan Consultant
Progent provides small organizations two low-cost security inventory scanning packages that provide, for a preset fee, remotely administered inventory scans of your network security profile which are analyzed by professional security engineers who assess the results of the remote scan, deliver objective summaries of your current security vulnerability, and offer recommendations for enhancements. Progent has developed two complementary security inventory scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while delivering enterprise-class assessments of your IT network's exposure to attack.
SQL Server 2016 Express Integration Services
SQL Server 2016 Data Warehousing Onsite Technical Support
SQL Server 2016 introduces major improvements in performance, scale, security and compliance, uptime, mobile computing integration, and built-in BI. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist businesses of any size to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and SCOM.
Lync Server 2013 Front End Server Professionals
Professional Lync Server 2013 conference bridges
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to create a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN calling enabled for a wide range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and network architects can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your management team and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.
Emergency Juniper SA6500 SSL VPN Cybersecurity Tech Services
Juniper SA6500 SSL VPN Security Contractors
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Dynamics GP/Great Plains Remote Technical Support
24-Hour Microsoft GP/Great Plains Remote Technical Support
Progent can help you prepare and implement a smooth migration to Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office integration, and reduce productivity disruption by designing and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized business applications and eCommerce programs that work seamlessly with Dynamics GP/Great Plains.
Exchange Server 2003 Upgrade IT Consultant
Exchange 2003 Outsourcing
Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to complete your move quickly and affordably. Progent's Exchange Server 2003 help, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Emergency ISA Server IT Consulting
ISA 2004 Standard Edition Server Integration Support
Progent's certified ISA Server consulting experts have extensive experience creating Microsoft-based security designs for IT networks with multiple sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your information protection needs without restricting your network.
Excel 2016 Professional
24/7 Excel and SQL Server Consultant Services
Progent's certified Excel and Office 365 Excel application consultants can provide a wide range of remote support services to help your organization to plan, develop, pilot test, deploy, manage, and troubleshoot business applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can help you to move your current Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed support to clients looking for a quick fix to a stubborn issue associated with Office Excel and Progent also offers full project management support for upgrading or creating mission-critical application software built on Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individuals or teams.
System Center 2016 Azure Integration Integration Services
SCOM 2016 Online Consulting
Microsoft System Center 2016 delivers major improvements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.
Microsoft Lync Server 2013 IM Specialists
Lync Server 2013 conference bridges Services
Progent's consultants can help you to assess the value of Lync Server for your business and can help you to plan and carry out a rollout of Lync Server that unifies the management of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent can also help you to perform an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server to enhance the collaborative functions of MS Office programs, and provide training and continuing technical support for Microsoft Lync Server and other Microsoft technologies.
Technical Support Windows Server 2016 Integration
Windows Server 2016 Migration Computer Consulting
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.
Setup and Support ProSight Infrastructure Monitoring
Top ProSight Infrastructure Management Online Support Services
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to diagram, track, enhance and troubleshoot their networking appliances such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are always current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding devices that require important updates, or isolating performance bottlenecks.
Setup and Support CRISC Risk Identification
CRISC Certified Configuration
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery plan to prepare for an IT system disaster. Progent can show you how to define a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, zero-downtime network architecture that addresses reliability issues covering a broad array of network technologies and processes.
24x7 Dynamics GP 2015 R2 Deployment Consultancy
Dynamics GP 2015 Data Extraction Technology Professional
Dynamics GP 2015 R2 introduces a revamped design that improves cloud readiness, supports popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified consultants have the broad knowledge and experience to resolve the critical IT and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.
Compensation for Cisco Consulting Freelancing Job
Part-Time Job Compensation for Microsoft Consulting
Our compensation model is based on revenue sharing, so just like working as a freelance contractor, your earnings are directly driven by your work effort. Some of our support staff focus on lifestyle issues and elect to work at a more relaxed pace, using our flexible schedule to follow personal pursuits like hiking, motorcycle racing, snow boarding, surfing, travel, or spending free time with family and friends. Other consultants take advantage of the opportunity to earn major dollars via hard effort and extended days. Progent fully supports either end of the spectrum plus any point in between.
Lync Server 2013 and Android Services
Lync Server 2013 Mobility Services Services
Progent's consultants can help you to evaluate the benefits of Microsoft Lync Server for your business and can assist you to design and carry out a deployment of Lync Server 2010 that consolidates the management of IM and Presence and improves the productivity of your in-house staff, telecommuters, and smartphone users. Progent can also assist your company to carry out a smooth upgrade to Lync Server from Office Communications Server or Live Communications Server, interface Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how to run Lync Server to improve the team-computing capabilities of MS Office programs, and offer online seminars and ongoing technical support for Lync Server and other Microsoft technologies.
UNIX with Windows Support
Professional Solaris with Windows
Progent can assist you to plan and implement an efficient transition from a UNIX-powered information system to a network powered by MS Windows and capable of supporting Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your information and reduce business disruption by designing an effective transition plan that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current environment, transition planning and testing, Microsoft Exchange migration support, information and application software porting, and server and media migration and economization.
Top Quality Microsoft Virtual Server 2005 IT Consulting Services
Microsoft Windows Server 2003 IT Service Provider
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Consultant Services SCCM 2012 Central Administration Site
Largest SCCM 2012 Upgrade Remote Consulting
Progent can help your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device management platform or help you to enhance your existing SCCM 2012 environment to support your evolving business needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
