Phoenix Consulting Expertise for IT Service Companies
Transparent Temporary Staff Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing for IT Service Providers in Phoenix
Progent’s consulting services for network service firms in Phoenix Arizona allows your company to offer your clients Progent's consulting expertise and Help Desk support with your brand as a seamless extension of your regular IT support group. This can help you grow your client base, expand your service portfolio, create happy clients, and improve your bottom line.
Progent's team of network infrastructure engineers, PC integration and troubleshooting technicians, network administrators, and cybersecurity professionals have worked as seamless adjuncts to the IT staffs of some of the world’s largest IT service businesses. Progent’s range of technical knowledge enables you to widen the capabilities of your IT service practice, and Progent’s transparency helps you promote and preserve your branding.
Progent is a network support firm with two decades of background providing remote expertise to small and mid-size companies. Progent is a Microsoft Partner and maintains one of the largest groups of Cisco-certified CCIE network infrastructure experts of any independent IT support firm in the world. Progent has provided online technical support and consulting to clients in every state in the country. (Check out recommendations from Progent's clients.)
Reselling Progent's Services With Your Own Brand
Progent's consulting program for IT service providers offers transparent resale to your clients of professional services. Progent invoices your firm directly and works under your instructions to provide your customers consulting and support services under your brand. Also, Progent offers an affordable Extended Hours Support Service for customers who need access to 24x7 support.
Help Desk and Ticketing Services for IT Service Organizations
Ticketing is the enabling technology behind a successful Help Desk. But modern ticketing systems are not just expensive to acquire and staff, but difficult to set up and maintain. Smaller IT support organizations do not have the necessary budget or personnel. Progent's Call Center and ticketing solution offers IT support firms a practical way to keep their own branding while delivering their clients responsive desktop support services built around a best-of-breed ticketing platform and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Firms
Progent's Call Center and ticketing program for IT service firms leverages Progent's sizable investments in advanced ticketing technology, an online desktop services team, and a network of geographically dispersed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can set up communications with your current ticketing platform. The features available with Progent's Call Center and ticketing program allow you to expand your physical and virtual support volume, the range of technologies your business can take on, the locations you can service, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT service companies include:
- Progent's remote desktop service team delivers Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during standard business hours.
- Normal support hours are from 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is available at extra cost.
- Optional onsite service in larger metros is offered across the US at additional cost.
- You have full control of your clients and invoicing.
- Your customers enter incident reports using your own branded web portal, an 800 phone number, or by sending a request to your designated mailbox.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for Network Service Firms
Progent's consulting for IT service firms allows you to become a sole source for virtually all IT guidance and troubleshooting your clients may need. You can grow your staff and strategic IT skills at your own pace without having to turn down new business owing to a gap in in-house expertise or the absence of personnel.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a transparent extension of your in-house support team, responding to your coordination, and bills you rather than your customer.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in costs.
- Detailed Reporting: Progent utilizes an advanced reporting platform to ensure that all IT services performed are thoroughly documented. This makes it easy for you to shift account responsibilities to in-house personnel once you have enough staff and relevant skill sets.
- Safely Expand Your IT Support Practice: You can easily and safely take on additional jobs beyond your main areas of excellence and open additional territories without assuming the risks associated with increasing your head count too quickly.
- Strengthen Your Brand: You can solidify your mind share as a comprehensive network service provider by delivering more solutions to more customers using your own company name.
- Flesh Out Your IT Support Portfolio: Progent offers world-class support in a wide range of IT disciplines and can act as a reliable resource for expanding your IT service business.
- Rapid Problem Escalation: Thanks to a large roster of senior consultants ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest problems get resolved promptly.
- Make Your Customers Satisfied: Happy customers keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to look for expertise from your competitors.
- Online Support Experts: For two decades, Progent has delivered online network support from Call Center support to advanced consulting. Effective online support saves money and produces fast results.
- Major Industry Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Phoenix, Arizona Companies
Progent's veteran roster of certified consultants and technical experts can deliver Phoenix, Arizona organizations a wide range of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory Planning
- Office 365 Integration
- Microsoft Dynamics GP Consulting
- Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Troubleshooting
- Cybersecurity Expertise
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtualization Management
- Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- iPhone and Android Integration
- Apple iPhone Support
- Android Smartphone Support
- Ransomware Defense
- Data Backup/Recovery Solutions
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- WiFi Site Assessments
Find Out More About Progent's Reseller Support for IT Service Firms in Phoenix, Arizona For more information about Progent's consulting support for network service organizations in Phoenix, Arizona, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
800 ISR Router Support and Setup
Online Support ISR Router
Cisco offers a full product line of routers including routers designed to deliver the security, performance, and reliability required by customers ranging from branch offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.
CCIE Certified wireless controller Network Engineer
5520 wireless controller Computer Consultants
Progent's certified wireless consultants can help your organization to assess the advantages of adopting Catalyst Wi-Fi controllers to manage wireless deployments of any scale. Progent can help you to maintain and debug your current Wi-Fi network or help you design and carry out an efficient transition from outdated wireless controllers to modern models.
Configuration Manager 2016 Consultant
24/7 Microsoft Certified Partner Remote Consulting SCCM 2016 Intune Integration
System Center Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, performs health monitoring, allows secure self service, and offers a common control mechanism for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist you with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Meraki 802.11ac AP Migration Online Help
Professionals Meraki Wave 2 Wi-Fi Access Point
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.
Chief Information Officer Outsourcing Consultancy
Consultant Services Chief Information Officer Outsourcing
Progent is organized provide in-depth remote support for all technical areas associated with small business IT systems and allows you to outsource an array of strategic, on-demand support services such as a temporary Chief Information Officer to provide advanced planning and budgeting capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus filtering as a managed service, project management for critical initiatives like office moves orOS upgrades, connectivity consultants for building and maintaining high-performance and robust infrastructure, certified security specialists to ensure data protection and compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, customize, or troubleshoot business applications.
SharePoint Server 2003 Computer Consultants
24-Hour IT Consultants SharePoint Server 2003
Progent's Microsoft-authorized consultants can help you evaluate the economic case for implementing SharePoint Server 2007, advise you on the appropriate edition of Microsoft SharePoint for your circumstances, offer setup and integration expertise, help you to set up Microsoft SQL Server as a supporting database, improve your network integrity, integrate your standard and custom application software to work with SharePoint Portal Server 2007, design a comprehensive security plan that includes portal technology, and provide maintenance and Help Desk support.
Network Consultant Windows 2008 Cluster
Immediate Network Consultants Failover Clustering Windows 2008
The clustering technology incorporated into the high-end editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the deployment, configuration, and administration of clusters that offer greater levels of system dependability, security, performance, and versatility. New or enhanced features include cluster Validation, easier configuration and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, better security and quorum models, minimization of failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you evaluate the business benefits of Windows clustering, plan and execute a deployment, train your network support personnel to administer your cluster environment, deliver continuing consulting and technical help services, and produce and validate a workplace recovery procedure.
SCCM Intune Integration Troubleshooting
SCCM Device Management Integration Support
Configuration Manager automates software deployment and updating, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, performs health monitoring, allows safe self service, and delivers a single control mechanism for administering mixed-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist you with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid environments.
24/7 Consulting Services Microsoft Exchange Server 2010 Migration
Exchange 2003 to Exchange 2010 Upgrade Consultants
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can help you to plan and carry out a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast return on investment by increasing your workers' efficiency, lowering the expense of equipment and support, streamlining management, and integrating your key communications platforms.
SharePoint 2010 Support and Help
SharePoint Foundation On-site Support
Progent's Microsoft-certified consultants offer cost-effective online support and development services to assist your business to plan, implement, administer, and maintain Microsoft SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document management tools, blogs, data marts, business analytics, enterprise-wide search, workflows, and other tools to promote and improve collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular office productivity programs including Excel, Word, Outlook, and Project. Progent can assist you to upgrade from previous releases of SharePoint or adapt a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
SQL Server 2014 Encryption Key Management Professionals
SQL Server 2014 Database Migration Remote Consulting
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services including planning, configuration, management, troubleshooting, and application development services to enable organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
System Center 2016 Migration Support and Setup
SCCMM 2016 Online Support Services
Progent has more than 10 years of background configuring, and supporting the core components included with System Center and can assist you to plan, deploy, support, and repair your System Center 2012 R2 solution to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist your organization to upgrade to the current edition of Microsoft System Center from an older release or from another datacenter management solution to deliver the benefits of enterprise-class deployment, management automation, security, plus infrastructure and critical application availability and performance monitoring.
Integration Services Colo
24 Hour Colocation Center Migration On-site Support
Colocation data centers allow businesses to share world-class facilities for housing computer hardware that supports vital applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all aspects of your colocation program including choosing and migrating to a colo site, designing system topology, defining hardware, on-site and on-line troubleshooting, setting up online network management, and training your IT personnel.
Consultancy Lync Server 2013 and Exchange UM Server
Lync Server 2013 security Specialist
Progent's Microsoft consultants can assist you to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and carry out a rollout of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and increases the productivity of your office employees, at-home workers, and smartphone users. Progent can in addition assist your company to perform an efficient migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to enhance the team-computing capabilities of Microsoft Office applications, and offer training and ongoing technical support for Microsoft Lync and other Microsoft platforms.
Windows Skills Transfer
Windows Skills Transfer
Progent practices information transfer from Progent's support experts to customers. By educating clients to handle problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces few competitors. Mid-size businesses who utilize trusted independent consultants or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and proven processes to make their networks more robust, secure, and efficient.
Google Cloud Natural Language Engineer
Google Cloud Dialogflow Consult
Progent can provide cost-effective online and on-premises consulting to assist companies to migrate any portion of their core network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security.
UNIX Consulting
Solaris Support and Integration
Progent's Sun Solaris family support services provide small companies and developers assistance with administering and supporting Sun Solaris systems that run with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Cisco Expert wireless IP phone security Online Help
wireless IP phones and Aironet APs Consulting Services
Cisco's wireless IP phones are hardened wireless devices designed for workers who are on the move within office, hospitality, health-care or other venues where IT management wants portable phones that provide more control, data security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually requires that you configure and optimize many key pieces of your wireless environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's certified experts offer online and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Services ProSight Private Cloud Services
Private Cloud Virtual Datacenter Hosting Professional
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive information technology outsourcing solution that improves network availability and protection, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have all of its software platforms and key application servers supported within a secure and reliable data center on a fast, high-availability virtual machine set up and supported by Progent's network support experts.
Aironet 3800 Access Point Support and Setup
CCIE Expert Certified Aironet 1800 Access Point Information Technology Consulting
Progent's Cisco-certified wireless networking consulting experts can assist organizations of any size to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the throughput, coverage, capacity, expandability, security and manageability required for seamless connectivity between wireless and wired networks. Progent offers efficient online and on-premises support for both end-of-life and current 802.11ac Aironet access points and Progent can help your business plan and maintain deployments of indoor and outdoor Aironet APs.
Consultants Antivirus
Antispam Technology
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard addresses the protection and management of company email by offering continually updated spam and virus filtering, policy management, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis utilities plus outbound email filtering to let you repair your e-mail system and define and regulate corporate security policy.
Consultant Comcast Business Class Cable Internet
Internet Access Professional
Progent can provide the cost-effective support of remote Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet connectivity solution meets your business requirements. Services provided by Progent's engineers include assessment of your current bandwidth use, carrier and service plan analysis and selection, network provisioning, and managing a seamless switchover to a different carrier and/or service plan. Network provisioning can include optimizing current routers and switches and deploying additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol configurations.
Help Desk Process Information Technology Consulting
24-Hour Help Desk Setup and Support
The Helpdesk support model adopted by Progent gives small and midsize companies an efficient alternative to reliance on freelance service individuals by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock availability of emergency help, fast escalation to appropriate engineers for solving the most difficult problems, support consistency and reliability, prompt follow through enforced by veteran support managers, a choice of convenient ways for requesting service tasks, plus excellent process visibility made possible by ticket updates and accessible via a web portal.
Applications Consulting Microsoft Project Server 2010
Immediate Microsoft Project Server Development
Progent's Microsoft consultants can provide advanced support in implementing, managing and troubleshooting any edition of Microsoft Project, Project Server, and Project Online and can provide a broad range of affordable online support services based on proven best practices to help businesses of all sizes to get all the advantages of this leading platform. Services available from Progent include system design, installation and migration, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
IT Services for Service Firms Technical Support
Support for IT Service Firms Onsite Technical Support
Progent's Support Program for IT Service Firms lets you take advantage of Progent's consulting experts under your own service brand as a transparent extension of your network consulting staff.
Small Business Server 2011 Consulting Services
IT Consultants Small Business Server Premium Add-on
Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a feature-rich but manageable IT network. The technical sophistication of the Microsoft .NET components included with Small Business Server requires a network support expert with hands-on experience designing and integrating seamless, comprehensive business network solutions. Progent's Microsoft SBS Server professionals have an average of more than 10 years of experience supporting computer networks powered by Microsoft technology. This experience ensures you success in installing, managing, and maintaining IT environments that incorporate the SBS Server suite of servers and productivity software.
Juniper Junos Management Security Audit Services
24-7 Juniper Junos Network Security Auditing
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Emergency Virtual Server Engineers
Computer Engineer Server Virtualization
With virtual server technology, businesses are able to operate multiple virtual machines on a single physical server. Virtual server technology allows companies to enjoy all the advantages of server isolation, while avoiding the expense associated with purchasing extra server hardware. Virtual servers are also the enabling technology behind private clouds, which provide important advantages such as reducing the costs of hardware, datacenter facilities, and administration while enhancing information protection, network reliability, and recoverability. Other important server management technologies include server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can assist you with all aspects of server virtualization and administration to allow your company to cut costs and conserve time.
Online Photoshop Training Technical Firms
Online Office Word Training Consulting Companies
Progent's virtual classroom webinars offer small companies the cost savings, convenience, and flexibility of online seminars plus the proven training methods of seasoned instructors who use sophisticated technology to emulate real-time, participatory classes. Progent offers online training for key desktop software including components of Microsoft Office such as Office Excel, Word, Access, and Visio: Dynamics accounting and management solutions such as MS Dynamics GP; as well as other popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Exchange 2013 Remote Support
Immediate Exchange 2013 Collaboration Outsourcing
Microsoft Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These enhancements affect key areas such as manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online support and management for Exchange Server 2013.
Windows Server 2019 Virtual Machine Support and Setup
Microsoft Network Consulting Windows Server 2019 Cybersecurity
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Macintosh OS X Network Consultant
Macintosh OS X Professionals
Progent's consultants offer Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email help, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud. For business environments based solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your organization's business goals.
24x7x365 MS Certified Virginia Implementation Consulting Companies
Microsoft Certified Partner Technical Support Firms Minnesota
If your company does not require immediate online support but expects to need technical services with your network in the near future, you can save time and expenses and ensure that the right IT skill will be available when you need it by getting in touch with a Progent sales agent and signing up as a client. For more information, phone 800-993-9400 or send email to information@progent.com.
24/7 Microsoft Office IT Consulting Services
Microsoft Computer Network Consulting
To deliver cost-effective network support for small businesses, Progent offers comprehensive IT outsourcing plans that offer small offices fast access to technical expertise without requiring you to hire, educate, and maintain a large in-house IT staff. Progent’s IT outsourcing packages offer you an affordable way for building a secure and reliable system for your favorite Windows office productivity products including Office XP and Microsoft Office 2003.
Peppercon eRIC Services
Dell DRAC Consultant
Remote management cards give network administrators full control of a server without the requirement for a personal presence. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and support a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to deliver efficient off-site technical help. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Immediate SonicWall TZ300 Firewall Cybersecurity Firms
SonicWall Firewall Cybersecurity Firms
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security plan and design security into your business processes.
Microsoft Firewall Online Technical Support
Microsoft Proxy Server Technical Support
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating corporate security solutions for IT networks with many locations, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy an installation of ISA Server 2004 that supports your information security requirements without restricting your productivity.
Microsoft Consulting Best Practices Tech Services
Company-wide Standards for Best Practices Network Support Technician
Progent’s team of Microsoft and Cisco Premier experts average longer than a decade of hands-on professional background, at the forefront of network support, performing a broad range of IT projects for a large array of clients. Each Progent support professional shares a proven collection of personal best practices that are incorporated into shared best practices training that Progent teaches its support personnel. This ensures that you get not just world-class technical skills, but also a consultant with field-tested methods for applying technical knowledge to repair actual IT problems rapidly.
