San Bernardino Expertise for IT Service Companies
Transparent Short-Term Support Team Expansion
Progent's Consulting, Help Desk, and Ticketing for Network Service Organizations in San Bernardino
Progent’s consulting services for network service firms in San Bernardino California allows your company to provide your customers Progent's consulting and Help Desk Call Center support using your own branding as a transparent supplement to your in-house network support team. This can put you on the fast track to grow your revenue, expand your service portfolio, create happy clients, and increase your profits.
Progent's team of network infrastructure engineers, PC support specialists, IT admins, and cybersecurity professionals have worked as seamless extensions to the support groups of some of the country's biggest IT service firms. Progent’s breadth and depth of technical knowledge allows you to widen the scope of your IT service business, and Progent’s transparency lets you strengthen and protect your branding.
Progent is an IT support company with 20 years of experience providing remote expertise to small and middle-size organizations. Progent is a Microsoft Certified Partner and has one of the largest groups of Cisco-certified CCIE network infrastructure experts of any independent IT services firm in the world. Progent has delivered online IT assistance and consulting to customers in every state in the U.S. (Check out recommendations from Progent's clients.)
Using Progent's Services Under Your Own Brand
Progent's reseller program for network service providers offers seamless resale to your customers of professional IT services. Progent invoices you exclusively and works under your direction to deliver your clients consulting and support services under your branding. In addition, Progent offers a low-cost Off-hours Support Program for customers who need access to 24x7 support.
Help Desk Call Center and Ticketing for Network Service Firms
Ticketing is the heart of a successful service desk. But enterprise-grade ticketing systems are not only costly to license and staff, but difficult to set up and maintain. Smaller IT service firms do not have the required budget or personnel. Progent's Service Desk and ticketing solution offers IT support organizations an economical way to keep their own branding while providing their customers world-class desktop support services built around a best-of-breed ticketing platform and reinforced by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Providers
Progent's Call Center and ticketing program for IT support companies leverages Progent's sizable investments in highly scalable ticketing software, a remote desktop support team, and a group of geographically distributed subject matter experts. You can use Progent's ticketing system exclusively or Progent can set up communications with your existing ticketing system. The features available with Progent's Help Desk and ticketing solution allow you to increase your support volume, the diversity of technologies your company can handle, the locations you can serve, and your overall availability.
Key features of Progent's Service Desk and ticketing solution for IT support companies include:
- Progent's remote desktop support group delivers Level 1 end user support with 1-hour SLA to begin work during normal business hours.
- Standard support hours are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is offered at additional cost.
- Optional onsite service in larger metros is available throughout the country at extra cost.
- You retain complete control of your customers and invoicing.
- Your clients submit incident reports via your custom branded Internet portal, a toll-free phone number, or by sending a message to your dedicated email address.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified online until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting for IT service firms allows your support team to act as a single point of contact for practically all IT expertise your customers may need. You can build your team and core IT skills at your own pace without having to decline opportunities owing to a gap in expertise or the absence of personnel.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a seamless extension of your in-house support group, under your management, and bills your firm instead of your client.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in expenses.
- Extensive Service Reporting: Progent uses an enterprise-class documentation system to make sure all services delivered are thoroughly documented. This enables your IT support organization to transfer service responsibilities to in-house consultants when you have sufficient staff and relevant technical skills.
- Safely Expand Your IT Support Business: You can quickly and efficiently take on more jobs outside your main fields of excellence and serve additional territories without assuming the risks associated with expanding your head count too quickly.
- Re-enforce Your Name: You can improve your mind share as a comprehensive IT support provider by delivering more solutions to more clients using your own company name.
- Flesh Out Your IT Support Portfolio: Progent offers world-class expertise in a broad array of IT disciplines and can be a dependable reservoir of skills for expanding your IT service operations.
- Fast Problem Escalation: Thanks to a sizable roster of senior consultants ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging issues can be handled promptly.
- Make Your Customers Satisfied: Happy customers are loyal. By teaming with Progent, you can keep delivering solutions without ever forcing clients to seek expertise from your competitors.
- Online Support Professionals: For two decades, Progent has provided online network support from Help Desk services to advanced consulting. Effective online service saves money while delivering quick results.
- Top Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold top certifications including CISSP, CISM, and CRISC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for San Bernardino, California Companies
Progent's nationwide team of certified consultants and technical experts can deliver San Bernardino, California businesses a wide range of remote consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- AD Integration
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Security and Compliance Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Help Desk Outsourcing
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Windows Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- iPhone Support
- Android Phone Management
- Ransomware Recovery
- Data Backup/Restore Consulting
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Surveys
Find Out More About Progent's Reseller Support for Network Service Organizations in San Bernardino, California For additional information about Progent's consulting support for network service organizations in San Bernardino, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
IT Consultants Microsoft Consulting Best Practices
Problem Escalation Through Teamwork Small Business Computer Consulting Company
Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry background, in the trenches of network service, performing a wide variety of technical projects for a large mix of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not just expert IT skills, but also a support engineer with field-tested approaches for applying technical knowledge to repair actual IT problems rapidly.
Microsoft Certified Online Technical Support Knowledge Transfer
Computer Engineer Expert Training
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent is able to focus on delivering high-value skills where Progent faces few competitors. Small businesses who work with trusted independent service providers or who maintain internal IT personnel benefit when Progent transfers information about new technology and tested processes to make their networks more reliable, protected, and efficient.
High-Availability Systems Onsite Technical Support
Microsoft Exchange Cluster Support and Integration
Progent’s high availability network consultants offer reliability consulting, disaster recovery services, network load balancing, high-availability interoffice access, non-stop Internet connection design, high-availability data center support, and other fault-tolerant operations services to help your organization create a 24x7 network for mission-critical applications. Progent possesses the experience to develop economical, fault-tolerant networks by utilizing the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a fully mirrored Internet connection and efficient network load balancing.
Troubleshooting ASA 5520 Firewall
ASA 5505 Firewall Online Consulting
Progent's Cisco certified networking consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
ProSight Email Content Filtering Service Consult
Email Anti-fraud Intelligence Specialist
Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Solaris Professionals
Solaris Engineers
If your office computer system mixes Sun Solaris platforms with Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your OS platforms to run side by side for simple administration, seamless dataflow, high reliability, superior throughput, and strong security. Progent's Sun Solaris and Windows coexistence support services feature network infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Contact Center outsourcing.
Application Virtualization Consulting Services
Presentation Server Integration
Progent's Citrix consultants can help you to design, implement, manage, and troubleshoot a virtual application delivery system based on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can help you to manage and support a remote datacenter that offers high uptime, advanced protection, and rapid disaster recovery.
SharePoint Technology Consulting
Windows SharePoint Services Onsite Technical Support
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, teams and data. SharePoint Server provides a central location for your workers or customers to access, organize, distribute and manipulate relevant data, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge they’ve created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can assist your organization to support your existing SharePoint environment or migrate to the current release of SharePoint.
Emergency Microsoft LCS Server Engineer
Microsoft LCS Server Consult
MS Office Communications Server provides IM and Real Presence in a scalable, world-class package featuring enhanced protection, seamless compatibility with popular Microsoft products, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize cost savings and improved operational efficiencies, enhanced individual productivity, and stronger IP protection with this easy-to-administer, highly available IM platform. Effective deployments of Office Communications Server require careful planning and consideration before installation. Progent's Microsoft-authorized professionals can deliver the skill necessary to deliver all the advantages of Microsoft Office Communications Server across your entire organization.
SCCM 2016 and SQL Server 2016 Remote Technical Support
On-site Technical Support SCCM 2016 MAM
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a common point of control for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Small Business Computer Consultant Cisco Firewall
Cisco Security Software Consulting Firm
Progent can provide rapid online support from Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment using powerful remote support tools to deliver fast and economical analysis and repair of critical network infrastructure issues.
Best Network Management Computer Services
Migration Network Management
Progent's Cisco-Premier network consultants can assist you to run Cisco's management utilities alongside a variety of powerful third-party applications to create a comprehensive network management strategy to keep your environment operating smoothly, fully utilize limited resources, protect your data, revive rapidly from hardware failure or malicious attacks, and enable you to add or repurpose network resources sensibly and affordably as your business grows.
Server Security Compliance Audit
Cybersecurity Group Security Plan
For small and midsize organizations, computer security and compliance is too complicated to master but too risky to ignore. The largest largest institutions have been breached, and the top cloud services have occasionally been taken down. It looks like there's no place to hide. Progent has made it economical for smaller organizations to carry out vital IT security projects effectively by providing the advantage of billable time to the closest minute without any minimum billing for remote help. You can have the help of a seasoned information consultant to provide precisely the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security strategy.
Short Term Staffing Services Consultants
Consultant Services Temporary IT Staff Augmentation Services
Progent's temporary IT staffing services enable you to meet the need for network professionals without incurring the costs and hassle associated with vetting and recruiting reliable technical help and without increasing your permanent workforce.
24 Hour ProSight Email Data Loss Protection Consultants
Email Encryption Key Management Consultants
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and world-class protection for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Linux with Windows Professional
After Hours Linux with Windows Technology Professional
If your company network mixes Linux technology platforms with Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, superior performance, and tight protection. Progent's UNIX/Linux and MS Windows coexistence support offerings feature IT infrastructure configuration and support, support for Windows services for UNIX, online network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Helpdesk services.
Consultant Windows Server 2012 R2 Live Migration
Online Technical Support Windows 2012R2
Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and migration strategies, tune your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop a corporate-wide security plan, automate IT administration, assist with application development, and generate and test a DR/BC plan.
Technology Consulting Services Project Server 2013
MS Project Server Contract Programming Firm
Progent's Microsoft-certified engineers offer in-depth support in deploying, using and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective online consulting services based on proven best practices to help businesses of all sizes to get all the advantages of this powerful project management solution. Support services available from Progent include system planning, installation and migration, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
Best Practices Small Business Specialist
Troubleshooting Access to External Support Databases
Progent’s team of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional experience, at the forefront of IT service, performing a wide variety of technical tasks for an extensive array of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices training that Progent teaches its consulting personnel. This guarantees that you get not only world-class technical capability, but also a consultant with field-tested approaches for applying technical knowledge to fix actual network problems quickly.
ISA 2004 Server Integration Support
Microsoft Certified Partner ISA 2004 Server On-site Support
Progent's certified ISA Server consulting experts have long backgrounds configuring Microsoft ISA Server-based security installations for information systems with many sites, remote users, and mission-critical web applications. Progent's ISA Firewall experts can assist your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Ransomware Protection Professionals
Small Business Network Management Services Specialist
Progent's ProSight family of managed services are intended to offer organizations who maintain minimal in-house network support teams with affordable help from enterprise-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed IT maintenance expenses, smart automation of common administrative tasks, ongoing adoption of new technology, graceful migration from legacy systems to current solutions, improved fit between information technology with strategic objectives, guidance from seasoned IT experts, and allowing management to focus on business issues rather than fast-evolving computer technology.
SharePoint Designer 2010 IT Consulting
SharePoint Workspace 2010 Online Support
Progent's Microsoft-certified consultants offer affordable online support and development services to assist you to plan, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can feature web sites able to function as intranets, extranets, document and media management applications, wikis, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other tools to promote and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
SCDPM 2012 and Exchange DAGs Remote Troubleshooting
SCDPM 2012 and SQL Server Outsourcing
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist companies of all sizes to plan, deploy, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers occasional help for fixing particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
24/7 Altaro VM Backup Boot from Backup Integration Support
Altaro VM Backup and VMware ESXi Online Technical Support
Altaro VM Backup provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level recovery capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to assist you to design, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
SCDPM 2012 and Exchange IT Consultants
Technology Consulting SCDPM 2012 and SharePoint
Progent's Microsoft-certified consultants offer online or in-person support to assist businesses of all sizes to design, implement, administer, and repair a backup system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed support for resolving particularly stubborn problems, or full project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Work from Cisco Engineers Career
Work from Cisco Engineer Full-Time Job
Progent believes that a well architected and executed information system is a crucial piece for enabling a company's growth, and we apply this belief in our own network infrastructure. We have created a zero-downtime virtual office infrastructure that enables our staff engineers and certified contractors to deliver fast and efficient support, cooperate easily on complex jobs, and gain from career and personal growth from acting as part of a dynamic company ethos of self motivation and freedom.
Specialist Hybrid cloud integration
Amazon AWS hybrid cloud solutions Consultant Services
Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine on-premises resources as well as cloud services. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience providing high-level consulting support online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Fault Tolerant Branch office Network Setup and Support
High Availability Interoffice Connectivity Engineer
Progent’s high availability inter-site connectivity and 24x7 system infrastructure engineers can help small organizations create zero-downtime Interoffice connectivity by means of redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office connections supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers economical 24x7 interoffice networking.
CentOS Linux IT Consulting
After Hours Online Technical Support Debian Linux
If you are developing Linux-based applications in an environment that has Windows-based processors, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your field of high-value know-how while avoiding the continual hassle of maintaining your company information system. By using automated server monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an affordable solution for managing an IT network that features high availability, security, and efficiency. Progent's Linux developer assistance services include full-service information technology outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring services, and Help Desk support.
Offsite Employees Endpoint Management Troubleshooting
Engineer Offsite Employees Endpoint Management
Progent can help small and mid-size businesses to deploy unified endpoint management and monitoring platforms for administering devices used by an offsite workforce.
Top Consulting Sun Solaris
Solaris Support and Integration
Progent's Solaris platform support experts provide small companies and software developers support for administering and supporting Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust cross-platform network and communications solution that supports Solaris and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Cisco ASA Firewall with Firepower Help and Support
Integration Support Firepower
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified management and automation of modern security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally control IT environments that span local offices, data centers, private clouds and public clouds.
Consulting Services Exchange Server Migration
Expert Microsoft Certified Exchange 2010 Migration Consultant Services
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the benefits of Microsoft Exchange 2010 for your company and can assist you to plan and implement a smooth migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer fast return on investment by improving your workers' efficiency, cutting the expense of hardware and support, streamlining management, and integrating your key communications platforms.
Microsoft Access reports Specialists
Microsoft Access report formatting Coder
Progent can provide economical online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for Access application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers tailored online training for Office Access application development and DBA services.
Services UNIX, Windows
Windows and Solaris Integration
Progent can assist your company to plan and implement an efficient transition from a UNIX-based IT environment to a network powered by Windows and capable of running Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your information and minimize productivity disruption by designing an effective migration strategy that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, migration strategy and validation, Exchange migration expertise, data and application software transition, and server and media migration and consolidation.
Microsoft Solutions Framework Project Methodology Network Consulting Experts
Microsoft Solutions Framework Project Methodology Small Business IT Outsourcing Group
Progent’s team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry experience, at the forefront of IT support, executing a wide variety of IT tasks for a large mix of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting staff. This means that you get not just world-class IT skills, but also a consultant with field-tested approaches for using computer knowledge to fix actual network problems rapidly.
Microsoft Windows 2008 R2 Specialists
Windows Server 2008 R2 IT Consultants
Microsoft Windows Server 2008 is a major advance in making information networks more protected and available, simpler to virtualize and manage, higher performing, and able to provide a better platform for web publishing. Progent can assist your business get the most from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, support, education, staffing, monitoring, and security expertise.
Network Consulting Microsoft Exchange 2019
Exchange 2019 O365 Integration Specialist
Progent can assist your organization in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Design Firm Amazon Marketplace Web Service
Amazon MWS Programming Firms
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Meraki MS 400 Series Switch Remote Consulting
Meraki Switch Deployment IT Consulting
Cisco's Meraki line of access and distribution switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to assist your company to design and deploy a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to ensure security, develop and validate a disaster recovery plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.
Remote Technical Support UNIX with Windows
Top Specialist Windows and UNIX
If your company operates a UNIX, Linux, or Sun Solaris network or a multi-OS network, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad range of security topics including security management practices, security design and strategies, access control systems and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and workplace recovery planning. CISA and CISM define the basic skills and international standards of performance that network security professionals are expected to possess. These accreditations give executive management the assurance that consultants who have achieved their CISA or CISM qualification have the experience and theory to deliver effective security management and consulting services.
Remote Troubleshooting Work from Home Endpoint Management
Support Services Remote Workers Endpoint Management
Progent can help small and medium-size companies to implement centralized endpoint management systems for administering devices used by at-home workers.
