San Diego UCSD Expertise for Network Support Providers
Temporary Support Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Firms in San Diego UCSD
Progent's consulting services for IT service firms in San Diego UCSD California enables you to provide your customers Progent's consulting and Help Desk support under your company's brand as a transparent extension of your regular network services group. This can ease the way for you to add to your revenue, fill out your service catalog, create happy customers, and improve your profits.
Progent's nationwide roster of network infrastructure engineers, desktop support technicians, network administrators, and cybersecurity professionals have acted as transparent adjuncts to the support staffs of some of the world's biggest IT service firms. Progent's range of technical knowledge allows you to broaden the capabilities of your IT service practice, and Progent's transparency lets you strengthen and protect your company's brand.
Progent is a network support firm with 20 years of experience delivering remote expertise to small and mid-size businesses. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco CCIE network experts of any independent IT support firm in the world. Progent has provided remote technical assistance and consulting to clients in every state in the U.S. (Refer to recommendations from Progent's clients.)
Reselling Progent's Support Services Under Your Branding
Progent's consulting program for IT service firms offers seamless resale to your clients of professional services. Progent invoices your firm directly and performs under your direction to deliver your clients consulting and support services under your brand. Also, Progent has an affordable Extended Hours Support Program for clients who need access to 24x7 support.
Help Desk and Ticketing Services for Network Service Organizations
Ticketing systems are the heart of a successful Help Desk. But enterprise-grade ticketing systems are not just costly to acquire and staff, but a hassle to set up and manage. Small or niche IT service companies rarely have the required budget or personnel. Progent's Help Desk and ticketing solution offers IT support organizations an affordable way to keep their custom branding while delivering their customers world-class desktop support services built around an advanced ticketing platform and supplemented by rapid escalation to top-tier experts.
Key Features of Progent's Help Desk and Ticketing Solution for Network Service Firms
Progent's Call Center and ticketing program for IT support firms takes advantage of Progent's sizable investments in highly scalable ticketing software, a remote desktop support team, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing platform as a secure tenant or Progent can set up communications with your existing ticketing platform. The features available with Progent's Call Center and ticketing services allow you to expand your physical and virtual support workload, the range of technologies your business can handle, the number of geographies you can serve, and your hours of availability.
Key features of Progent's Help Desk and ticketing program for IT service organizations include:
- Progent's online desktop service group provides Level 1 end user support with 1-hour service level agreement to begin work during standard business hours.
- Normal support times are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended hours support is available at extra cost.
- Optional on-premises support in major metros is available throughout the country at extra cost.
- You have complete control of your clients and billing.
- Your clients submit incident reports by means of your branded Internet portal, an 800 phone number, or by sending a message to your dedicated email address.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting for IT service providers allows you to act as a sole source for practically all IT guidance and troubleshooting your clients may require. You can build your staff and core in-house competencies steadily without being forced to decline new business due to a lack of in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent works as a seamless supplement to your internal support group, under your direction, and bills you rather than your customer.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in costs.
- Extensive Reporting: Progent utilizes an advanced service reporting system to make sure all services delivered are thoroughly documented. This makes it easy for you to shift account responsibilities to in-house consultants once you have sufficient staff and appropriate skill sets.
- Safely Grow Your IT Support Practice: You can easily and efficiently take on more opportunities outside your main areas of expertise and open additional geographies without exposure to the risks associated with expanding your full-time staff too quickly.
- Strengthen Your Name: You can solidify your mind share as a comprehensive network support provider by delivering more solutions to more clients under your own company name.
- Flesh Out Your Services Portfolio: Progent offers top-tier expertise in a broad range of technologies and can act as a reliable resource for growing your IT service business.
- Fast Problem Escalation: With a sizable roster of top-level consultants ready to help, Progent can transition rapidly from Tier 1 to Tier 3 support so even the toughest problems get resolved promptly.
- Keep Your Clients Satisfied: Happy clients stick. By joining with Progent, you can keep making your customers successful without ever forcing clients to look for expertise outside the fold.
- Remote Support Experts: For two decades, Progent has provided remote IT support from Call Center services to high-level consulting. Effective online service saves money while delivering fast solutions.
- Top Industry Certifications: Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for San Diego UCSD, California Companies
Progent's veteran team of certified engineers can deliver San Diego UCSD, California companies a broad range of online technical guidance and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Remote IT Support
- Teleworker Integration
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Troubleshooting
- Security and Compliance Monitoring
- PEN Testing with NodeZero
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Support
- Colo Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Expertise
- Virtual Server Management
- Rapid, Low-cost .NET Software Development.
- Hyper-V Deployment
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- iPhone and Android Integration
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense/Recovery
- Backup/Restore Consulting
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Surveys
Find Out More About Progent's Reseller Program for IT Service Providers in San Diego UCSD, California To learn additional information about Progent's reseller support for IT service firms in San Diego UCSD, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Cisco Firewall Upgrade IT Consultants
Network Consulting Cisco ASA 5500 Firewall
Progent's Cisco CCIE-certified network infrastructure experts can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Integration Support ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting ConnectWise Automate Technical Support
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After Hours Sun Solaris Technology Consulting Services
Solaris Support Outsourcing
If your company network mixes Solaris technology with MS Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your operating systems to run side by side for simple management, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence support offerings include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and troubleshooting, in-person technical support, and Help Desk outsourcing.
Remote Technical Support Microsoft SQL Server 2008
Award Winning SQL Server Reporting Services Professionals
Progent's Microsoft certified consultants can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of advanced business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Top Ranked Apple iPhone and Windows integration Technical Support Services
Mac and Windows Active Directory Remote Support
Progent's support specialists in Apple OS X and Windows technology can help you integrate Apple Macintosh and Windows computers into seamless environments with resource sharing and workgroup functionality. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple service makes it possible to provide expert support to businesses that depend on these platforms to keep their competitive advantage. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
ProSight Ransomware Defense Consultant
ProSight Behavior-based Antivirus Consultants
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning tools from SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the entire threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
24x7 Network Online Support Services
Microsoft Operations Manager Online Support
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can get a level of network stability that was once limited to enterprises. Progent can provide a variety RMM solutions available as low-cost service packages designed to help you to detect and resolve a an array of network problems before they get big enough to impact your business.
Microsoft SQL 2008 Reporting Services Engineer
SQL 2008 Reporting Services Developer Firms
Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to network users, reducing the complexity of creating, deploying, administering, and using company data and database programs on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in planning and deploying data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Virtual Office Microsoft Consulting Full-Time Job
Home Based Network Professional Job
Progent is convinced that a carefully designed and executed information system can be a vital factor for enabling any firm's growth, and Progent applies this philosophy in our own system infrastructure. We have built a non-stop virtual office network that enables Progent's in-house engineers and authorized contractors to deliver fast and effective service, cooperate easily on complex jobs, and gain from career and private maturity from being a member of a dynamic business ethos of self motivation and freedom.
Azure Active Directory FIDO2 Online Troubleshooting
Azure AD Connect Support Outsourcing
Progent can assist you to design and carry out an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both on-premises and Azure assets.
Wi-Fi 6 wireless controller Help and Support
8540 wireless controller IT Services
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of wireless access points, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, improving wireless uptime with rapid failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Programming Companies Dynamics GP App Development
Dynamics GP Visual Studio Specialists
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design custom mission-critical applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that let you track your business more effectively, turning uncooked data into useful understanding of your business.
Catalyst 9163E Access Point Integration Services
24-Hour Catalyst 9115 Access Point Professionals
Progent's Cisco Catalyst 9100 Series 802.11ax WAP experts can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points.
Specialists Microsoft 365 and on-premises Exchange
Microsoft 365 and iOS Computer Engineer
Microsoft has made a strong effort to enable transparent hybrid environments that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on time and on budget.
24 Hour Progent Contact
Contact Progent
For small businesses considering Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
QTS Sacramento Data Center Professional
QTS/Heracles Colocation Center Consult
The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your business is considering moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of affordable consulting services such as data center migration, equipment deployment and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, offsite monitoring, centralized system management, application programming, disaster recovery planning and testing, security evaluation, and the support of the Progent Test Lab.
Development Companies SQL 2008 Reporting Services
SQL Server Applications Consulting
Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to information workers, reducing the complexity of designing, deploying, administering, and accessing enterprise data and analytical programs on platforms ranging from mobile devices to corporate information systems. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Private Clouds for Small Businesses Engineer
ProSight VM Hosting Consultant Services
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting options are based upon proven virtualization architectures that allow small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Windows Server 2022 and SCOM Network Consulting
Windows Server 2022 Storage Replica Network Consultant
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
Integration Support Work at Home Video Conferencing
24/7 Remote Workers Video Conferencing Computer Consultant
Progent can help small and medium-size companies to set up and debug video conferencing technology to enable their at-home employees to interact effectively with teammates and clients.
Internet Access Professionals
Metro Ethernet Consultants
Progent can provide the cost-effective services of remote Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet access solution aligns with your business requirements. Support services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a different ISP and/or service plan. Provisioning can include optimizing existing routers and configuring new ones, setting up firewalls, and upgrading dependable BGP configurations.
Remote Services Microsoft Teams PSTN integration
Microsoft Teams SIP trunking Specialists
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Dynamics GP Great Plains Software Remote Consulting
Integration Support Dynamics GP/Great Plains
Dynamics GP/Great Plains allows you to grow and manage your business more efficiently by offering easy access to strategic data and a fast ROI. Dynamics GP/Great Plains offers major business benefits including its ability to expand the reach of your organization, handle your accounting, automate financial processes, unify processes across your business, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and increase free cash flow. Progent can show you how to set up and manage a reliable, safe server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you derive all the benefits of your Microsoft Dynamics GP/Great Plains software.
PEN Testing Security Consulting
Cybersecurity Pen Testing Cybersecurity Companies
Stealth intrusion checking is a key component of any comprehensive network security plan. Progent's security experts can perform thorough penetration checks without the awareness of your organization's internal network support staff. Unannounced penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and consistently observed. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of the latest variants of ransomware.
24x7 Meraki Switch and AP Network Engineer
Meraki MS 300 Series Switch Integration Support
Cisco's Meraki line of access and distribution switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting to help your company to design and implement an efficient network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure compliance, develop and validate a disaster recovery plan, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a unified networking solution.
Remote Monitoring and Reporting Technology Consulting Services
Microsoft Operations Manager Network Consulting
Medium-size businesses can derive all the advantages of Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier Certified network support professionals. Thanks to Progent's affordably priced network service packages, mid-size businesses can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size company information systems enterprise-class reliability, security and productivity.
Windows 2019 Network Consultants
Microsoft Windows Server 2019 Virtual Machine Remote Technical Support
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Snatch ransomware hot line Consultant
Services ransomware removal and data restore
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Mission Critical Environment Online Consulting
Fault-tolerant system Network Consultants
Progent's Disaster Recovery/Business Continuity specialists have extensive experience helping small and mid-size organizations to reduce system downtime by offering affordable remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity consultants can help your company to develop and test a sensible business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery specialists can help you to design, deploy, and maintain fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, continual online backup, and multi-location hot backup centers.
CISA Certified Cybersecurity Audit Specialist
Cybersecurity Audit Engineers
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that represents expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to assist companies in the fields of IS audit process, information technology administration, systems and infrastructure lifecycle, IT support, protection of data resources, and business continuity preparedness.
Remote Catalyst Switch IPv6 Support Outsourcing
Catalyst 6500 Switch Support and Setup
Progent's Cisco-certified CCIE networking experts can help organization to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and move smoothly from outdated appliances to current devices.
Remote Support Services ProSight Reporting Network Infrastructure Management
ProSight Reporting Network Infrastructure Management Troubleshooting
ProSight Reporting is an expanding suite of real-time reporting tools designed to work with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Network Consulting Services Enterprise Active Directory
Microsoft Active Directory IT Specialist
For enterprises with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system specialists offer a range of IT support services such as project planning, Sarbanes Oxley compliance, office moves, corporate security, system architecture, on-site or phone-based emergency support, and troubleshooting for data center hosting facilities. A Progent network architect can help you design a multi-site network that makes smart use of co-location services and Internet hosting sites. Progent's Microsoft Certified engineers can help major enterprises design, deploy and maintain massive rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's CCIE and CCNP experts can help you deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.
ProSight Reporting Network Infrastructure Monitoring Help and Support
ProSight Reporting Remote Infrastructure Management Computer Engineer
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Consultants ProSight Data Protection Services
IT Consultant ProSight DPS Backup and Recovery Services
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver advanced support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.
Consultant Services Private Cloud Solutions
ProSight Private Cloud Hosting Services Professional
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete IT outsourcing alternative that enhances network dependability and security, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers hosted in a safe and reliable data center on a high-performance, non-stop virtual server configured and supported by Progent's computer support experts.
Virtual Call Desk Consultant Services
Supplemental Support Desk IT Consultants
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's roster of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Microsoft Live Communications Server Consultancy
Top Microsoft LCS Server Engineer
MS Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution offering enhanced protection, seamless compatibility with other Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can realize lower costs and elevated business efficiencies, enhanced worker productivity, and stronger IP security with this simple-to-administer, fault-tolerant solution. Successful deployments of Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.
Small Business Support Companies
Network Engineers Small Business
Progent is a leader in economically delivering world-class network help to small businesses. Progent's success in handling the network service needs of the chronically underserviced small business sector is the cumulative result of key technical and operational innovations that have eliminated a great deal of the conventional expenses out of managing network service, injected unprecedented technical expertise into the IT service system, and dramatically accelerated the repair cycle.
Contract Development Amazon Web Services hybrid cloud solutions
Microsoft and Cisco Amazon EC2 VPN Contract Programmer
Progent can provide cost-effective remote consulting to help companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy all-cloud or hybrid cloud ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers as-needed support to assist you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.
Online Troubleshooting Configuration Manager
Troubleshooting SCCM Hybrid Integration
System Center Configuration Manager automates software deployment and updating, streamlines compliance settings control, inventories network assets, guards against company data leakage, performs network health reporting, allows secure end-user self service, and delivers a common control mechanism for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help your organization with any aspect of designing, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Power BI On Premises Programming Firms
Power BI Dashboards Programmer
Progent's Power BI consultants can assist you to design, install, manage, update or debug your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Power BI visualizations. Progent can help you build and manage a local, cloud based, or hybrid environment to run Power BI.
