Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for Network Service Providers in San Diego UCSD
Progent’s consulting support for network service firms in San Diego UCSD California allows you to provide your customers Progent's consulting expertise and Help Desk Call Center support with your own branding as a transparent supplement to your in-house IT services group. These services can ease the way for you to add to your client base, flesh out your service portfolio, create happy clients, and increase your profits.
Progent's team of network experts, PC support specialists, IT administrators, and data security professionals have acted as seamless supplements to the support staffs of some of the country's biggest IT service firms. Progent’s range of expertise allows you to broaden the scope of your IT support business, and Progent’s transparency helps you strengthen and preserve your company's brand.
Progent is a network consulting company with two decades of experience delivering remote expertise to small and mid-size businesses. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network experts of any independent computer support firm in the world. Progent has delivered remote IT assistance and consulting to customers in every state in the country. (Check out testimonials from Progent's clients.)
Reselling Progent's Services With Your Branding
Progent's reseller program for network service providers features seamless resale to your clients of professional IT services. Progent bills your firm exclusively and works under your direction to provide your customers support services under your brand. In addition, Progent has an affordable Off-hours Support Program for customers who require 24x7 support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing is the heart of a successful IT Call Center. But modern ticketing systems are not only expensive to license and staff, but also a hassle to configure and manage. Smaller IT support firms seldom have the necessary resources. Progent's Call Center and ticketing solution gives IT service firms a practical way to keep their custom branding while providing their clients responsive desktop support services backed by an advanced ticketing platform and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Providers
Progent's Service Desk and ticketing program for IT service organizations leverages Progent's sizable investments in highly scalable ticketing technology, a remote desktop services team, and a group of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can establish data interchange with your current ticketing platform. The features available with Progent's Service Desk and ticketing program allow you to increase your support volume, the range of technical issues your firm can handle, the number of {geographies you can service, and your overall availability.
Important features of Progent's Call Center and ticketing solution for IT support firms include:
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting expertise for network service firms allows you to become a sole point of contact for virtually all technical expertise your clients may require. You can build your staff and strategic in-house competencies steadily without being forced to decline new business owing to a lack of in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for IT Service Firms include:
Progent's Practice Areas for San Diego UCSD, California Organizations
Progent's veteran team of certified consultants offers San Diego UCSD, California businesses a broad array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service firms include:
Find Out More Details About Progent's Consulting Program for IT Service Providers in San Diego UCSD, California To learn additional information about Progent's consulting support for IT service firms in San Diego UCSD, California, call 1-800-993-9400 or visit Contact Progent.