San Diego UCSD Consulting Services for Network Support Organizations
Transparent Short-Term Staff Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for Network Service Providers in San Diego UCSD
Progent’s consulting support for network service firms in San Diego UCSD California allows you to provide your customers Progent's consulting expertise and Help Desk Call Center support with your own branding as a transparent supplement to your in-house IT services group. These services can ease the way for you to add to your client base, flesh out your service portfolio, create happy clients, and increase your profits.
Progent's team of network experts, PC support specialists, IT administrators, and data security professionals have acted as seamless supplements to the support staffs of some of the country's biggest IT service firms. Progent’s range of expertise allows you to broaden the scope of your IT support business, and Progent’s transparency helps you strengthen and preserve your company's brand.
Progent is a network consulting company with two decades of experience delivering remote expertise to small and mid-size businesses. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network experts of any independent computer support firm in the world. Progent has delivered remote IT assistance and consulting to customers in every state in the country. (Check out testimonials from Progent's clients.)
Reselling Progent's Services With Your Branding
Progent's reseller program for network service providers features seamless resale to your clients of professional IT services. Progent bills your firm exclusively and works under your direction to provide your customers support services under your brand. In addition, Progent has an affordable Off-hours Support Program for customers who require 24x7 support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing is the heart of a successful IT Call Center. But modern ticketing systems are not only expensive to license and staff, but also a hassle to configure and manage. Smaller IT support firms seldom have the necessary resources. Progent's Call Center and ticketing solution gives IT service firms a practical way to keep their custom branding while providing their clients responsive desktop support services backed by an advanced ticketing platform and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Providers
Progent's Service Desk and ticketing program for IT service organizations leverages Progent's sizable investments in highly scalable ticketing technology, a remote desktop services team, and a group of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can establish data interchange with your current ticketing platform. The features available with Progent's Service Desk and ticketing program allow you to increase your support volume, the range of technical issues your firm can handle, the number of {geographies you can service, and your overall availability.
Important features of Progent's Call Center and ticketing solution for IT support firms include:
- Progent's remote desktop service group delivers Level 1 end user assistance with 1-hour SLA to commence work during normal work hours.
- Normal support hours are from 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is offered at extra cost.
- Optional on-premises support in major metro areas is available throughout the US at additional cost.
- You retain full control of your clients and invoicing.
- Your customers submit incident reports through your own branded web portal, a toll-free phone number, or by directing a request to your assigned email address.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting expertise for network service firms allows you to become a sole point of contact for virtually all technical expertise your clients may require. You can build your staff and strategic in-house competencies steadily without being forced to decline new business owing to a lack of in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent works as a seamless extension of your in-house support team, under your direction, and invoices your firm instead of your customer.
- Granular Billing: Progent charges by the minute to reign in expenses.
- Detailed Documentation: Progent utilizes an advanced reporting system to make sure all IT services delivered are thoroughly documented. This enables support group to shift account assignments to internal personnel once you have enough staff and relevant technical skills.
- Safely Grow Your IT Support Business: You can easily and safely accept more opportunities beyond your main fields of excellence and serve additional territories without exposure to the risks associated with increasing your head count too rapidly.
- Strengthen Your Name: You can improve your mind share as a comprehensive network support provider by delivering more solutions to more clients under your own company name.
- Flesh Out Your IT Support Catalog: Progent can provide top-tier support in a wide range of IT disciplines and can be a reliable resource for growing your IT service operations.
- Fast Escalation: With a large team of high-level IT experts ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging problems can be handled fast.
- Keep Your Clients Satisfied: Satisfied customers keep coming back. By joining with Progent, you can keep delivering solutions without ever forcing clients to look for help from other support firms.
- Online Technical Support Professionals: For 20 years, Progent has provided remote IT support from Help Desk services to high-level consulting. Effective remote support cuts costs and produces fast solutions.
- Major Industry Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts hold top certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for San Diego UCSD, California Organizations
Progent's veteran team of certified consultants offers San Diego UCSD, California businesses a broad array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- AD Integration
- Office 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote Network Technical Support
- Telecommuter Support
- Cisco Network
- Juniper Expertise
- Cisco Routers Expertise
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Colo Data Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Expertise
- Virtualization Management
- Windows Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Management
- Apple iPhone Support
- Android Phone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Find Out More Details About Progent's Consulting Program for IT Service Providers in San Diego UCSD, California To learn additional information about Progent's consulting support for IT service firms in San Diego UCSD, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Office 365 Exchange Online and on-premises Exchange Network Consultant
Technical Support Services Hybrid Configuration Wizard
Microsoft Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated email components to lower capital expense and administrative hassle. You can deploy Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your small businesses to evaluate the benefits of Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement a non-disruptive move from your current Exchange system to one that includes Office 365 Exchange Online, train your management staff and users, and provide ongoing consulting and technical support.
Consultant CISSP-ISSAP Security
Consultant CISSP
Progent's CISSP-premier network security consultants can help businesses of any size with any facet of information system security. Progent can help create cost-effective cybersecurity systems that guard a small business from modern threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources distributed over a mix of physical datacenters and various clouds.
Hyper-V Server Integration
Microsoft Hyper-V Virtual Server Administration Technical Support Services
Progent's network professionals can assist you to analyze the potential advantages of Hyper-V-based server virtualization for your company, conduct pilot installations to verify Hyper-V's operation with your line-of-business applications, assess your network and server architecture for optimal operation with virtual server solutions, help you in moving to Windows Server 2008 and configuring Hyper-V, train your IT personnel to track and administer Hyper-V, offer expert consulting support for improving the security of your virtual servers, establish and test business continuity processes that maximize system availability, and deliver continuing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk services.
Branch Office Support and Setup
Branch Location Help and Support
Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to build a unique capability for supporting branch offices that need network help with the flexibility associated with with small firms but which offers professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise maintains a remote office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a broad range of on-premises and remote IT support services and network design expertise.
Windows 7 Upgrade Consult
Online Technical Support Microsoft Windows 7 Migration
Progent's certified engineers can assist your company to pilot
Telecommuting Small Business IT Consulting Company
Remote PC and Smartphone Tech Consulting
Progent's remote connectivity and smartphone synchronization specialists can assist you to design and configure secure access solutions for off-site desktops, notebooks, and smartphones so they integrate tightly with your IT network, allowing your business to improve the productivity of your remote workers.
Radvision XT5000 Engineers
LifeSize Telepresence Engineer
Progent can provide access to a senior consultant with extensive experience installing, managing, and enhancing video conferencing platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network support team, your ISP, and your video conferencing platform supplier to help your organization maximize the business value of your video conferencing solution.
Network Consulting Windows Server 2008 Security
Windows Server 2008 DirectAccess Technology Consulting Services
Windows Server 2008 R2 features high levels of speed, security, availability, scalability, and flexibility that accelerate productivity of local, branch office, and mobile users. Progent's network professionals can deliver cost-effective online engineering, troubleshooting, and training services to assist your company to plan, implement, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.
Specialists Solaris Remote
Consulting Firms Solaris Online
Progent provides national urgent phone support and consulting services for companies who operate Sun Solaris environments or whose information systems include a mix of Sun Solaris and Microsoft Windows technology. Online IT help provides optimum return for your information technology dollar by protecting client productivity and limiting the hours billed for computer repair services. Sophisticated remote support technology and skilled technicians and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by going to your location. In most of cases your network problems can be remediated over the phone or through a mix of telephone help and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to help with the most challenging network issues.
IT Outsourcing Services Consult
Professionals IT Support Outsourcing
Progent is organized provide comprehensive remote consulting for all major technical areas common to small company IT networks and offers a variety of vital, on-demand services such as a part-time Chief Information Officer to provide senior-level IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for critical initiatives like site relocations orOS migrations, Cisco-certified experts for designing high-performance and reliable network infrastructure, security engineers to ensure data protection and compliance, disaster recovery experts to help design business continuity plans, and software developers to write, enhance, or repair mission-critical application programs.
At Home Workforce Video Conferencing Help and Support
Remote Employees Video Conferencing Technology Consulting Services
Progent can help small and medium-size companies to configure and troubleshoot conferencing technology to enable their telecommuters to interact efficiently with teammates and customers.
SQL Server 2019 Data Mining Outsourcing
SQL Server 2019 Development Support Services
Progent's certified SQL Server 2019 experts can help your organization to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid online or on-premises contact with experts in system design and deployment, software programming, SQL Server management, and cybersecurity.
Herakles/QTS Test Lab Engineers
24 Hour network piloting Lab Consulting
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, developing cost-effective migration procedures, evaluating and tuning performance, planning or validating disaster recovery solutions, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent clients without adequate in-house resources to configure proper pilot systems, the lab reduces capital costs and technical risk while keeping critical network initiatives on schedule.
VMware Disaster Recovery Specialists
VMware Site Recovery Manager Compliance Consulting
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a repeatable runbook for restoring services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also supports transparent testing for disaster recovery, upgrades and patches and can produce audit reports to confirm complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Migrations Problem Escalation Through Teamwork
Network Service Microsoft Solutions Framework Project Methodology
Progent’s staff of Microsoft and Cisco Premier experts average longer than ten years of real-world industry background, at the front lines of IT service, executing a broad variety of technical projects for a large array of customers. Every Progent support professional shares a refined set of individual best practices which are combined into shared best practices standards that Progent instills in its consulting staff. This means that you get not just world-class technical skills, but also a support engineer with field-tested methods for using technical knowledge to resolve actual network problems efficiently.
Security Company WatchGuard Firebox M5600 Firewall
Security Consultancy WatchGuard XTM Firewall
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.
Private Cloud Services Consult
Private Cloud Hosting for Virtual Data Centers Consultants
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and expandability and is in addition simple to move to another host. Progent's Private Cloud Hosting and Management options are based upon mature virtualization platforms that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Technical Consultants Microsoft Office 2003
Urgent Microsoft Office Network Consulting Company
Progent’s IT outsourcing packages offer economical network support for small organizations. Whether it includes designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your IT engineering services can reduce costs and minimize risks, allowing IT service expenses to grow in a more linear and manageable manner than is feasible by assembling a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust network foundation for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Open Now Data Protection Manager 2016 Storage Pools Computer Consultant
IT Services Data Protection Manager 2016
System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware backup for critical workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, implement, manage, and troubleshoot a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous version of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver occasional expertise to help you through challenging issues or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Top Rated Consulting PXE evaluation Lab
network piloting Lab Consulting Services
Progent's Test and Training Lab at the QTS Colocation Center can be used for testing mission-critical applications, creating cost-effective migration procedures, assessing and optimizing performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent customers without sufficient in-house resources to assemble proper test environments, the lab reduces capital outlay and technical risk and helps keep vital IT projects on schedule.
Amazon Marketplace Web Service Development Companies
Development Group Amazon MWS
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Open Now ISA Server Engineer
Urgent Online Consulting Internet Security and Acceleration Server
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security solutions for IT networks with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and implement an installation of ISA Server 2004 that meets your IT security requirements without restricting your productivity.
Emergency Microsoft Certified Partner Dynamics GP Accounting Support and Help
Dynamics GP Power BI Support Outsourcing
Microsoft Dynamics GP can help you grow and control your company more efficiently by delivering easy access to decision-driving data and a fast ROI. Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the reach of your organization, manage your accounting, computerize financial processes, unify procedures across your company, improve inventory control, enhance order accuracy, grow revenue and shorten turnaround time, and increase free cash flow. Progent can help you set up and manage a reliable, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains consultants to help you derive all the advantages of your Dynamics GP/Great Plains software.
MySQL Clustering Professionals
SharePoint Integration Firm
Progent’s team of expert programmers, database designers, and project management consultants can assist large businesses to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by providing relational database architects and software programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to integrate SharePoint with other data sources like Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can help businesses to create, enhance, repair, or migrate web applications to take advantage of the latest advances in web technology.
Windows and UNIX Consulting
UNIX, Windows Consultancy
If your office network combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your operating systems to run side by side for easy administration, transparent dataflow, high reliability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and repair, in-person technical support, and Help Desk Call Center outsourcing.
Support Outsourcing Windows Server 2016 Storage Replica
Onsite Technical Support Windows Server 2016 Fault Domains
Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Windows Server 2016 Failover Clusters Computer Engineer
Windows Server 2016 Storage Replica Information Technology Consulting
Progent's certified IT experts offer Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Engineer CISSP Certified Security
Professionals CISSP Certified Network Security Architect
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any facet of information system security. Progent can create cost-effective cybersecurity solutions that guard a small business against modern threats or Progent can design, configure, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile users sharing IT resources spread across a mix of physical datacenters and various clouds.
ProSight Managed IT Services Professional
Network Management outsourcing consultants Onsite Technical Support
Progent's ProSight family of managed services are designed to offer businesses who maintain small internal network support staffs with affordable access to enterprise-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed services include predictable network maintenance costs, automation of routine administrative tasks, continual absorption of the latest information technology, smooth transition from older systems to current solutions, close alignment of information technology with strategic goals, access to seasoned network experts, and allowing management to concentrate on business instead of fast-evolving computer technology.
Microsoft Virtual Machines Consultant Services
MS Microsoft Virtual Server Engineer
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by software originally produced by Connectix, delivers the power needed to accomplish hardware reduction, application migration, and server quarantine projects through virtualization technology in an enterprise-ready IT network with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to enhance ROI in software programming and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to assess and integrate MS Virtual Server 2005.
Wireless Onsite Technical Support
After Hours Wireless LAN Setup and Support
Progent’s Wireless Consulting Services provide a fast, economical way for businesses of any size to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Integration Services Windows 2008 Cluster
Clustering Windows Server 2008 Information Technology Consulting
The clustering feature set incorporated into the high-end versions of Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and administration of clusters that offer improved levels of system availability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier setup and installation, improved cluster administration, redesigned cluster infrastructure for increased availability, better protection and quorum structure, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist you assess the business benefits of failover clusters, plan and implement a deployment, educate your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and produce and test a workplace recovery plan.
Business Portal for Dynamics GP Consultant
Emergency Great Plains Accounting Specialists
Progent's seasoned application designers and software developers can help your company to create customizations to Microsoft GP that support the unique requirement of your business while retaining the benefits of Windows integration. Progent can also provide expertise with a selection of software development tools that can be used to create integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Consultant Microsoft Dynamics SL
Axapta Consultants
In addition to offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration support, and one-on-one or group webinar training tailored to address your particular requirements. Progent's consultants also can help you build and maintain a secure, robust network infrastructure to support your ERP, MRP and accounting solutions.
64-bit Upgrade Online Troubleshooting
Remote Consulting 64-bit Server
Progent’s Microsoft-certified engineers can assist your organization to enhance your desktops from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit desktop computing, design an affordable migration strategy that reduces business interruptions, and offer inexpensive, expert remote help to assist you to install 64-bit PC desktop operating systems and applications on your current computers.
Tech Consultant Microsoft Office 2003
Microsoft Office Networking Consultant
Progent's pricing model is to bill for online support and in-person help by the minute. Consequently, you are charged only for received support. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. Also, Progent applies no startup charge and asks no retainer for services delivered during regular working hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for quick repairs so you will not be forced to permit simple problems to fester.
ProSight password management system Consultant Services
Consulting ProSight network asset documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save up to half of the time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
Online Troubleshooting SCCM 2012 Asset Management
SCCM 2012 Asset Inventory Setup and Support
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 environment to support your evolving business requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including ADDS, Microsoft SQL SSRS, and IIS.
Sun Solaris Remote Engineers
Sun Solaris Remote Consultancy
Progent provides national online help and troubleshooting services for businesses who run Sun Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows products. Remote IT help offers optimum return for your information technology budget by extending user productivity and limiting the time billed for computer analysis and repair. Advanced online access tools and skilled technicians and engineers allow Progent to solve most IT problems without squandering time and money by traveling to your site. In most of situations your network issues can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security professionals to help with the most challenging network problems.
Azure Hybrid integration Consult
Programming Microsoft Azure integration
Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Windows Server 2019 upgrade Information Technology Consulting
Open Now Windows Server 2019 Disaster Recovery Configuration
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.
Support Services ISA 2004 Standard Edition Server
Microsoft ISA 2004 Server Consulting
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing corporate security solutions for IT networks with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and implement an installation of Microsoft ISA Server 2004 that supports your IT security needs without restricting your network.
Check Point Software Blade Security Firms
Testing CheckPoint FireWalls
Progent's Check Point Software consultants can show you how to choose and configure Check Point Firewall/VPN utilities and hardware based on Check Point's technology to offer an affordable and effective security defense for your IT network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a central stop for on-going technical support, administration, education, and consulting expertise.
CISM Compliance Auditor
Network Security Auditor Security Plan
For small and midsize companies, computer security and compliance can be excessively complicated to master yet too dangerous to overlook. The largest largest enterprises have been hacked, and the leading cloud service providers have on occasion been knocked out. It looks as though there's nowhere to run. Progent has made it affordable for small and midsize companies to carry out critical IT security tasks successfully by offering the benefit of billed time to the nearest minute without any minimum billing for remote support. This means you have access to a world-class information consultant to deliver just the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a complete security strategy.
