Vacaville Consulting Expertise for Network Support Companies
Seamless Short-Term Support Team Augmentation
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Organizations in Vacaville
Progent’s consulting support for network service organizations in Vacaville California enables your company to offer your clients Progent's consulting and Help Desk Call Center support with your brand as a seamless supplement to your regular IT services group. This can help you grow your revenue, close gaps in your service portfolio, satisfy your customers, and increase your profits.
Progent's roster of network experts, PC integration and troubleshooting specialists, IT admins, and cybersecurity consultants have worked as transparent extensions to the support staffs of some of the world’s largest IT service firms. Progent’s breadth and depth of technical knowledge enables you to add to the scope of your IT support business, and Progent’s transparency lets you promote and protect your branding.
Progent is a network consulting company with 20 years of experience delivering online expertise to small and middle-size companies. Progent is a Microsoft Certified Partner and has one of the largest groups of Cisco-certified CCIE network infrastructure experts of any private computer services firm in the world. Progent has provided remote IT assistance and consulting to customers in every state in the country. (See recommendations from Progent's customers.)
Using Progent's Services Under Your Branding
Progent's consulting program for IT service firms offers transparent resale to your customers of professional services. Progent invoices your firm directly and works under your instructions to deliver your clients consulting and support services under your brand. In addition, Progent has an affordable Off-hours Support Program for customers who need 24x7 support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing systems are fundamental to a successful Help Desk. But modern ticketing platforms are not just costly to license and staff, but challenging to configure and manage. Small or niche IT service firms do not have the required financial or human resources. Progent's Help Desk and ticketing solution offers IT support organizations an affordable way to keep their own branding while providing their clients responsive desktop support services backed by a best-of-breed ticketing system and supplemented by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Service Desk and ticketing solution for IT support organizations leverages Progent's sizable investments in advanced ticketing technology, an online desktop support staff, and a network of geographically distributed subject matter experts. You can utilize Progent's ticketing platform as a secure tenant or Progent can establish communications with your existing ticketing platform. The standard and optional features available with Progent's Service Desk and ticketing solution allow your IT service firm to expand your support workload, the range of technical issues your business can handle, the locations you can serve, and your overall availability.
Key features of Progent's Call Center and ticketing solution for IT support firms include:
- Progent's online desktop support group delivers Level 1 end user assistance with 1-hour service level agreement (SLA) to commence work during standard work hours.
- Standard service times are from 5am to 7pm PST, five days a week.
- Extended support is offered at additional cost.
- Optional onsite service in larger metros is available throughout the US at additional cost.
- You retain full control of your customers and invoicing.
- Your customers submit service requests through your branded Internet portal, an 800 phone number, or by directing a message to your specified email address.
- Every end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting for IT service organizations allows your support team to become a sole point of contact for virtually all technical guidance and troubleshooting your customers may require. You can build your team and core in-house competencies steadily without having to say no to new business due to a lack of in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your internal support team, under your direction, and invoices your firm instead of your customer.
- Granular Billing: Progent bills by the minute to minimize expenses.
- Extensive Documentation: Progent uses an enterprise-class service reporting system to ensure that all IT services performed are thoroughly described. This allows support group to transfer account assignments to in-house personnel once you have sufficient people and appropriate skill sets.
- Safely Grow Your IT Support Business: You can easily and efficiently take on more opportunities outside your main fields of excellence and open new territories without the risks involved with expanding your head count too quickly.
- Re-enforce Your Name: You can solidify your mind share as a comprehensive IT support firm by offering more services to more customers under your own company name.
- Add to Your Services Catalog: Progent can provide world-class expertise in a wide range of IT disciplines and can act as a reliable resource for growing your IT support business.
- Fast Problem Escalation: Thanks to a sizable team of senior consultants ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging problems can be handled fast.
- Make Your Customers Satisfied: Happy clients stick. By teaming with Progent, you can continue making your customers successful without ever requiring clients to seek help from other support firms.
- Remote Support Professionals: For 20 years, Progent has provided online network support from Help Desk support to high-level consulting. Effective remote support saves money while delivering quick solutions.
- Major Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Vacaville, California Companies
Progent's seasoned team of certified consultants offers Vacaville, California businesses a wide array of remote consulting and debugging expertise. Practice areas offered under Progent's consulting program for IT service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- AD Design
- Office 365 Integration
- Dynamics GP Customization
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote Network Technical Support
- Teleworker Support Services
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Consultants
- Security and Compliance Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Automation
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- BYOD Integration
- iPhone Support
- Google Android Smartphone Integration
- Ransomware Defense and Recovery
- Data Backup/Recovery Expertise
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Configuration
- WiFi Site Assessments
Learn More Details About Progent's Reseller Support for Network Service Organizations in Vacaville, California For more information about Progent's consulting support for IT service firms in Vacaville, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Specialist Network Infrastructure Health Reports
Active Directory Health Check Engineer
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer AD implementation. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with government and industry security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime.
Cisco Certified Experts Catalyst 3850 Switch Support and Help
Catalyst 6500 Switch Consulting
With Catalyst switches for small and mid-size companies, Cisco enables companies to realize all the advantages of adding intelligent services into their networks. Cisco's switch product line allows you to deploy capabilities to make your IT network highly available to handle time-critical needs, scalable to support future growth, safe enough to guard restricted information, and designed for prioritizing and managing all traffic to streamline system operations. Progent's Cisco certified consultants can help you select and deploy Catalyst switches that make sense for your company. Also, Progent's CISM and CISSP certified security consultants can help you develop a strategic protection policy and configure Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Service Desk Outsourcing Support IT Services
Call Desk Services Professionals
Progent’s Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution built around the leading shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, status tracking, and metrics.
Ubiquiti UniFi switch Consultancy
Ubiquiti UniFi Security Gateway Professionals
Progent offers fast access to the skills of veteran Wi-Fi consultants who can assist you to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your business and help you to design, install, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to assist you to choose, configure, and place UniFi Wi-Fi access points for optimal coverage and performance.
Top Microsoft Certified Partner Google Cloud Windows Engineers
Google Cloud Windows Consultancy
Progent offers cost-effective remote and on-premises consulting to help companies to move any part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable access to Google's cutting edge machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
SBS Network Engineer
Microsoft Small Business Server Engineer
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the basis for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET functions included with Microsoft Small Business Server calls for a network expert with real-world background and broad experience in designing and building cohesive and comprehensive information technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, managing, and troubleshooting network environments powered by the Microsoft SBS line of servers and programs.
Technical Support Notebook VPN
Remote Desktop Network Specialists
Progent's remote connectivity and wireless synchronization experts can help your business to design and configure connectivity solutions for off-site desktop PCs, laptops, and smartphones so they work seamlessly with your information network, enabling you to improve the productivity of your off-site workforce.
Developer Firms Amazon hybrid cloud solutions
Amazon AWS integration Programming Companies
Progent offers affordable remote support to help businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Remote Support Exchange 2000 Server Upgrade
Exchange 2000 Migration Consultants
Progent is one of the most expert information technology support firms for integrating e-mail systems based on Exchange 2000. Progent is skilled in helping small businesses derive the full advantages of Exchange 2000 for typical scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Top Ranked Windows Server 2012 R2 Live Migration Integration
Windows Server 2012R2 Live Migration Network Consultant
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security plan, streamline IT administration, assist with application development, and generate and test a DR/BC plan.
Engineer ProSight Behavior-based Antivirus
ProSight Behavior-based Virus Detection Engineers
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to defend endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks.
Catalyst Switch LISP Network Engineer
Catalyst Switch IOS-XR Technology Consulting
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move smoothly from outdated appliances to modern models.
Dynamics GP System Upgrade Consultancy
Dynamics GP Update Planning Consultants
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, software development, education, and debugging services since the product's original release. Progent offers top-tier support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help your business to design, pilot, and carry out a cost-effective migration from a an outdated release of GP to the newest version of Dynamics GP.
Immediate Fault Tolerant Interoffice Connectivity Professional
High-Availability Interoffice Connections Consulting
Progent’s high availability interoffice connectivity and 24x7 system infrastructure professionals can help small businesses create fault tolerant Interoffice connectivity via redundant networks featuring transparent failover. Progent’s CCIE engineers can plan and implement fault tolerant Inter-office connections based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical non-stop interoffice connectivity.
XenServer Integration
Biggest Citrix Server Management Specialists
Progent's Citrix-certified engineers can assist you to evaluate the business advantages of XenServer as well as other Citrix products, and can assist your IT organization to plan, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing Citrix technology deployment and help you to enhance consolidation, responsiveness, protection, availability, and recoverability.
Windows 7 Consultant
Windows 7 Wireless On-site Technical Support
Progent's certified consultants can assist you to test
Meraki MR53 Access Point IT Services
Cisco Experts Remote Support Services Meraki Dashboard
Progent's Meraki Wi-Fi access point consultants offer online and onsite support to assist organizations of any size to design, install, manage, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Catalyst Switch EVN Technical Consultant
Catalyst Switch LISP Online Help
Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move efficiently from outdated appliances to modern models.
24-7 Cisco and Microsoft Certified Knowledge Transfer Professional
Expert Training Online Help
Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their scope, Progent is able to focus on providing high-value skills where Progent faces little competition. Small companies who work with familiar independent service providers or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more reliable, protected, and productive.
Network Support Outsourcing Consultancy
Urgent Small Business IT Outsourcing Consultant
Progent is organized provide in-depth remote consulting for all technologies common to today’s small company information systems and allows you to outsource an array of strategic, on-demand services such as a part-time Chief Information Officer to offer advanced planning and negotiating capability, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management for major projects like office relocations oroperating system migrations, Cisco-certified experts for designing fast and robust network infrastructure, certified security specialists to verify information safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to create, customize, or troubleshoot mission-critical applications.
SCCM 2012 Intune Integration Configuration
SCCM 2012 Troubleshooting Help and Support
Progent can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. In addition, Progent can help you to build a software foundation that fully supports SCCM by delivering advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Data Center Specialist
Top Quality High Availability Data Center Outsourcing
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that meet the specific needs of your company. Fault tolerant off-site data centers are especially appealing to small companies due to of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to create an in-house data center with even a basic degree of fault tolerance is too costly for most small companies. Progent can show you how to reap all the advantages of high availability data centers and 24x7 colo sites by offering a complete range of consulting and support services.
Specialists Windows Server Essentials and SQL Server
Windows Server Essentials Storage Spaces Consulting Services
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small organizations to make the move from the older physical in-house datacenter to the new hybrid computing paradigm that combines local and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your computing environment. Progent offers full-service project management to help you design and execute a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. Progent also offers ongoing consulting help, technical support, and training.
Project Server 2010 Support and Help
Microsoft Expert Application Support Project Server 2013
Progent's Microsoft consultants can provide advanced support in deploying, operating and troubleshooting any edition of Project, Project Server, and Project Online and can provide a wide variety of cost-effective remote support services based on industry best practices to help businesses of all sizes to receive all the advantages of this leading project management solution. Support services available from Progent include system design, software configuration and upgrades, setting up safe file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.
Live Online Office 365 Training Administration
Live Online Office Word Training
Progent provides customized online training for popular desktop applications and operating systems such as Microsoft Office Excel, Word, Access and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the advantages of conventional in-person seminars, such as immediate interaction between students and teachers, but eliminates the expenses of travel and the challenge of trying to accommodate the availability of multiple trainees. Available to individuals or classes of any size, Progent's live online training allows the instructor to conduct the seminar from an online office while the students can be spread across a campus or across the country. Live online learning utilizes proven teaching tools like broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be short and targeted to specialized topics or extended in time and wider in coverage.
Mandrake Linux Professional
Online Help Fedora Linux
Progent's Linux support experts offer small companies and developers assistance with managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you an easy single source to show you how to build and maintain a protected and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Windows Server 2008 Active Directory IT Consultants
Immediate Windows Server 2008 Active Directory Help and Support
Microsoft Windows Server 2008 is an important advance in making IT systems more secure and available, simpler to virtualize and administer, higher performing, and able to offer an improved platform for web hosting and development. Progent can assist your company get the most from the improvements incorporated into Windows Server 2008 by providing certified consulting, technical support, education, staffing, network monitoring, and security engineering services.
UNIX with Windows Professional
24 Hour UNIX, Windows Professionals
If your business runs a UNIX or Linux network or a multi-OS network, Progent's CISM and ISSAP-premier security specialists can assist your whole enterprise in a wide range of security topics such as security management practices, security architecture and strategies, access management products and techniques, software development security, business processes security, physical security, communications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the basic skills and international standards of knowledge that information security managers are required to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the experience and theory to deliver world-class security support and engineering help.
ProSight Virtual Machine Hosting Consulting
ProSight Small Business Private Clouds Consulting Services
Progent's ProSight Virtual Hosting service offers proven virtual server technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete information technology outsourcing alternative that enhances network dependability and protection, eliminates management hassle, and saves money. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers supported within a safe and reliable facility on a fast, non-stop virtual machine configured and maintained by Progent's network support professionals.
ProSight Managed IT Services Consult
Services ProSight Managed Services
Progent's ProSight family of managed services are designed to offer organizations who maintain small internal network administration and support staffs with affordable access to enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed services include flat-rate IT maintenance costs, automation of routine administrative processes, ongoing absorption of the latest technology, graceful transition from legacy systems to modern solutions, close alignment of computer technology with business objectives, guidance from veteran IT experts, and freeing up management to concentrate on business issues rather than ever-changing network technology.
WatchGuard XTM Firewall Consultant
WatchGuard XTM Firewall Security Auditor
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
prime infrastructure Professionals
3504 wireless controller Integration
Progent's Cisco-certified Wi-Fi consultants can assist you to evaluate the benefits of using Catalyst wireless controllers to manage Wi-Fi networks of any size. Progent can help you to support and troubleshoot your current Wi-Fi environment or help you plan and implement an efficient transition from earlier generation Wi-Fi controllers to modern models.
CISA Certified Auditor Forensics Services
Specialists CISA Security Audit
The CISA credential is a recognized qualification that represents expertise in IS security auditing. Accredited by ANSI, the CISA credential has consultants undergo an extensive test administered by the ISACA professional association. Progent offers the services of a CISA-Premier network security audit professional trained to assist companies in the fields of information systems audit process, IT enforcement, systems and architecture lifecycle, information technology support, protection of data resources, and business continuity planning.
Delphi Design Firm
IIS Development Firms
For custom program creation, Progent can supply software design experts to write business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Meraki Switchies Remote Support
Meraki MS 300 Series Switch Online Technical Support
Cisco's Meraki family of access and distribution switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting expertise to help your company to design and deploy a productive network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to maintain security and compliance, develop and validate a disaster preparedness plan, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a cohesive networking infrastructure.
ProSight Virtual Hosting Services
Engineer Private Cloud Integration
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages including lower capital expenditures, reductions in operational costs, improved executive focus, world-class security, enhanced availability, and business continuity.
Ubiquiti UniFi switch Consultancy
Ubiquiti UniFi Controller software Consultant
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi appliances installed on multiple sites with thousands of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can assist your organization to determine the benefits of UniFi technology for your environment and help you to design, install, administer, and maintain your UniFi solution.
SharePoint Server 2016 Online Troubleshooting
SharePoint Portal Server Setup and Support
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server offers a central location for your employees or customers to access, organize, share and manipulate relevant information, files, and software and to communicate with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the information they’ve developed in a way that makes data convenient to locate, download and re-use. Progent's SharePoint experts can help your organization to maintain your current SharePoint ecosystem or upgrade to the latest version of SharePoint.
Urgent OS X Computer Network Companies
Professionals Mac Configuration
Progent provides national remote technical support and troubleshooting services for companies that operate Apple macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft products. Progent's engineers can provide Apple macOS and OS X users a range of services including desktop assistance, upgrading to the latest edition of macOS from legacy versions of macOS or OS X, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote IT help provides maximum return for your IT dollar by extending user productivity and shortening the time charged for computer repair services. Advanced online access tools and experienced service specialists and engineers combine to enable Progent to solve most network problems without wasting time and expense by going to your site. In most of cases your network issues can be dealt with over the phone or through a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security specialists to help you with the toughest system issues.
Windows 8.1 Work Folders Technical Support
Windows 8.1 Security Remote Consulting
Progent's Microsoft-certified experts can provide a range of technical services to assist companies of all sizes to install, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to set up test labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices.
Windows Server 2008 BranchCache Consultancy
Microsoft Windows Server 2008 R2 Technology Professional
Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout strategies, install Windows Server 2008 with your IT environment and workload, train your support staff how to use new administration tools, and provide continuing consulting and support via low-cost alternatives including Helpdesk service and remote technical assistance.
Microsoft Expert Exchange 2000 Upgrade Consultants
Exchange Server 2000 Specialists
Progent is one of the most expert network consulting companies for integrating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Microsoft Exchange Server 2000 for common scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
ASA 5500-X Firewall with Firepower IT Consultant
Firepower NGFW Firewalls Computer Consultants
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's security services to build and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
Cisco CUBE and SIP Computer Consultants
Cisco SIP Trunking Online Troubleshooting
Progent's Cisco-certified SIP infrastructure experts can assist you to design, integrate, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and can provide affordable remote or on-premises expertise to assist companies to migrate efficiently to an advanced unified communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Support and Integration 8800 Series IP Phone
Cisco VoIP Phones and Single Number Reach Network Consulting
Progent's Cisco-certified IP phone and video IP phone experts can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Microsoft System Center Operations Manager Technology Consulting Services
Expert Microsoft Certified Operations Manager Integration Support
Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT support experts. With Progent's economically priced network support packages, mid-size organizations can select a simple co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide small and midsize business networks enterprise-class availability, protection and performance.
