Vacaville Consulting Support for IT Support Companies
Temporary Support Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Firms in Vacaville
Progent’s consulting services for network service firms in Vacaville California allows you to offer your customers Progent's consulting expertise and Help Desk support with your brand as a seamless supplement to your in-house IT services team. This can ease the way for you to add to your client base, flesh out your service offerings, satisfy your customers, and improve your profits.
Progent’s nationwide roster of network experts, desktop integration and troubleshooting specialists, IT admins, and data security consultants have acted as transparent expansions to the support groups of some of the world’s largest IT service businesses. Progent’s range of technical knowledge allows you to add to the capabilities of your IT support practice, and Progent’s close integration with your support team helps you strengthen and preserve your branding.
Progent is an IT support firm with two decades of experience delivering online consulting services to small and middle-size organizations. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network infrastructure engineers of any private IT support company in the world. Progent has delivered remote IT support and advanced consulting to customers in every state in the country. (Check out testimonials from Progent's clients.)
Providing Progent's Support Services With Your Own Brand
Progent's reseller program for IT service providers features transparent resale to your clients of professional IT services. Progent bills your firm exclusively and works under your direction to provide your customers consulting and support services under your brand. Also, Progent has an affordable Extended Hours Support Program for customers who need 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing systems are fundamental to a successful service desk. But modern ticketing systems are not just expensive to acquire and staff, but challenging to configure and maintain. Small or niche IT service companies rarely have the required financial or human resources. Progent's Call Center and ticketing solution offers IT support firms an economical way to keep their own branding while providing their clients world-class desktop support built around a best-of-breed ticketing system and supplemented by rapid escalation to subject matter experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Help Desk and ticketing solution for IT support organizations leverages Progent's investments in advanced ticketing technology, an online desktop services staff, and a group of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can establish data interchange with your existing ticketing platform. The features offered with Progent's Help Desk and ticketing solution allow your IT service firm to increase your support workload, the range of technical issues your company can handle, the locations you can serve, and your hours of availability.
Important features of Progent's Call Center and ticketing program for IT service organizations include:
- Progent's online desktop service staff provides Level 1 end user support with 1-hour SLA to begin work during standard work hours.
- Standard support times are 5am to 7pm PST, five days per week.
- Extended hours support is offered at extra cost.
- Optional onsite service in major metro areas is offered throughout the US at additional cost.
- You retain full control of your customers and billing.
- Your customers submit service requests through your own branded Internet portal, an 800 phone number, or by directing a message to your specified email address.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Firms
Progent's consulting expertise for network service firms allows you to become a single point of contact for virtually all technical expertise your clients may need. You can grow your staff and core IT skills steadily without being forced to decline opportunities owing to a lack of in-house expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your in-house support group, responding to your direction, and invoices your firm rather than your client.
- Granular Billing: Progent bills by the minute to reign in expenses.
- Extensive Service Reporting: Progent utilizes an enterprise-class service reporting platform to make sure all IT services delivered are thoroughly described. This allows support group to shift account responsibilities to in-house consultants once you have sufficient people and appropriate skill sets.
- Safely Expand Your IT Support Practice: You can easily and efficiently take on additional opportunities beyond your main fields of expertise and serve new territories without the risks associated with increasing your head count too quickly.
- Strengthen Your Brand: You can improve your positioning as a full-spectrum IT support firm by delivering more solutions to more clients under your own company name.
- Add to Your Services Portfolio: Progent offers top-tier support in a broad array of technologies and can act as a reliable reservoir of skills for expanding your IT support business.
- Fast Escalation: Thanks to a sizable roster of senior IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging issues get resolved promptly.
- Keep Your Clients Satisfied: Satisfied clients keep coming back. By teaming with Progent, you can keep making your customers successful without ever requiring clients to look for help from other support firms.
- Online Support Experts: For 20 years, Progent has delivered remote network support ranging from Call Center support to advanced consulting. Efficient remote service saves money while delivering fast results.
- Top Certifications: Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Vacaville, California Organizations
Progent's seasoned roster of certified engineers can deliver Vacaville, California organizations a wide array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory Integration
- Office 365 Integration
- Dynamics GP Consulting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online Network Support
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Troubleshooting
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Call Center Outsourcing
- Desktop Support
- Colo Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtual Server Automation
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- Smartphone Management
- iPhone Support
- Android Phone Support
- Ransomware Defense
- Data Backup/Recovery Consulting
- Cisco VoIP Technology and Video Conferencing
- Skype for Business and Teams
- Wi-Fi AP Setup
- WiFi Site Assessments
Learn More Details About Progent's Consulting Support for Network Service Firms in Vacaville, California To learn additional details about Progent's reseller support for network service firms in Vacaville, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Washington Tech Consulting
Massachusetts Software Consultant
Progent’s Technical Response Center (TRC) provides national extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide after-hours telephone help and online secure computer connection to troubleshoot and repair network problems quickly and affordably. The scope of IT experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to competent specialists as required. For critical problems, the TRC tries to answer your call for service in less than one hour.
Top Rated System Center 2016 Consultant
System Center 2016 Endpoint Protection Network Consulting
Progent has more than a decade of background configuring, and supporting the core platforms that make up System Center and can help your organization to plan, configure, manage, and fix your System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can help your organization to migrate to the current edition of Microsoft System Center from a previous release or from a third-party datacenter management platform to provide the advantages of enterprise-class deployment, centralized management, security and compliance, plus datacenter and application performance monitoring.
Top Ranked Recruiter Cisco Consultant Full-Time Job
Cisco Engineers Telecommute Jobs
Progent is hiring a range of on-staff employees including motivated Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCNP or CCIE credentials; and consultants for advanced network design with experience in mobile connectivity, wireless integration, high-availability environments, disaster recovery planning, data protection, and VMware technology. We are also seeking desktop support experts, remote troubleshooting specialists, and CISSP or CISM accredited security professionals. We are also looking for experienced managers and administrators who can perform efficiently in Progent's dynamic, virtual office model. Progent works with independent consultants with in-depth expertise and working background in crucial information technology topics beyond our primary service focus. Our Experts Team hires freelance consultants who offer consulting and programming support for line-of-business applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of popular operating systems such as Linux, Macintosh, or Sun, or can provide expert help in technologies like telecommunications, web site development, EDI, web commerce, or dbm programming. Independent consultants certified by us coordinate with our in-house professionals to provide comprehensive solutions for small company networks.
Microsoft SCVMM Network Consultants
VMM and SQL Server Integration Services
Progent can assist organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts, networking, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to migrate from an older version of SCVMM or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM environment so you get the highest possible business value.
Immediate SCDPM 2012 and Azure On-site Technical Support
Troubleshooting SCDPM 2012 and SharePoint
Progent's Microsoft-certified consultants can provide online or onsite support to help organizations of any size to design, implement, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing especially stubborn problems, or full project management support. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Engineer Colocation Selection
Internet Data Center Support and Help
Colocation data centers make it possible for companies to share enterprise-class facilities for hosting network equipment that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation strategy such as choosing and moving to a colo site, designing network architecture, defining hardware, on-premises and on-line maintenance, setting up online system administration, and training your support staff.
Troubleshooting System Center OpsMgr 2012
System Center OpsMgr 2012 Information Technology Consulting
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
On-site Support SQL Server 2008
Online Consulting Microsoft SQL Server 2005
Progent’s Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
Network Consulting Exchange Server 2013
Exchange Professional
Progent's Microsoft-certified consultants have 20 years of background planning, installing, and maintaining messaging solutions for businesses in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email system offers security, fault tolerance, easy connectivity for remote and wireless users, efficient management utilities, and productive integration with telephony. Progent offers consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003, and Microsoft Exchange 2K Server. Progent can also help small or medium companies to migrate to MS Exchange 2016 Server or Exchange 2013 Server.
MS Virtual Server Administration Website Consultant Services
Virtual Server 2005 Specialists
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and powered by technology first produced by Connectix, delivers the performance necessary to accomplish hardware reduction, application migration, and server isolation tasks through virtualization techniques in an enterprise-class computing environment with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses wishing to enhance ROI in application development and piloting, upgrading from legacy mission-critical software, and server consolidation. Progent's skilled Virtual Server consultants can assist your business to assess and deploy MS Virtual Server 2005.
Solaris Consult
Consult UNIX
If your company network combines Solaris technology with Microsoft Windows, Progent can assist you to integrate your computers into a unified environment that permits all your operating systems to run side by side for simple management, seamless dataflow, high reliability, superior performance, and tight protection. Progent's Sun Solaris and Microsoft Windows coexistence support offerings include IT architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote network support and troubleshooting, in-person technical support, and Contact Center services.
24-Hour ISA Server Consultants
Microsoft Expert ISA 2004 Firewall Network Consultant
Progent's certified ISA Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with many locations, mobile users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small company plan and deploy a configuration of ISA Server 2004 that supports your information protection requirements without limiting your network.
SMS Server Upgrade On-site Technical Support
SMS Server Upgrade Computer Consulting
Progent’s certified experts offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's solutions for change and configuration automation. System Center Configuration Manager is Microsoft's new title for the change management platform formerly known as Systems Management Server. Configuration Manager provides a variety of enhancements to Systems Management Server 2003 including full automation, built-in Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s certified consulting professionals can help you use SMS 2003 or Configuration Manager economically for streamlined operating system and application deployment, security patch control, software metering, and licensing compliance. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.
Emergency CISSP Certified Cybersecurity Analyst Consulting
CISSP Certified Information Security Officer Professional
Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of IT security. Progent can help implement efficient cybersecurity systems that guard a small business from advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing IT resources spread across a mix of physical sites and various clouds.
Help Cisco Security
Networking Firms Cisco Firewall
Progent can help your organization to utilize Cisco's infrastructure technology to build a robust basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas such as resource utilization, security and compliance, manageability, availability, and disaster recovery.
QTS Sacramento Colocation Center Consulting Services
QTS/Herakles Data Center Engineers
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if your business is considering moving your main or disaster recovery system to the Herakles data center, Progent can provide a variety of cost-effective services including data center migration, equipment deployment and upgrades, infrastructure optimization, project management, virtual server expertise, remote network monitoring, centralized system management, software development, disaster recovery/business continuity planning and testing, security evaluation, and the support of Progent's Test Lab.
Arizona Technical Support Organization
Microsoft, Cisco and Security Certified Experts West Virginia IT Consulting Company
If your business does not require urgent remote support but expects to need technical services with your network in the near future, you can conserve time and money and guarantee that the right IT skill will be ready when you want it by getting in touch with a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or send email to information@progent.com.
Microsoft Windows 2003 Technical Consultant
Windows 2003 Support and Help
Progent's Microsoft-certified Windows 2003 Server consultants can provide network support and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 migration, configuration, update, and maintenance offerings include system design, deployment, project management, on-site and remote network support and troubleshooting, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Microsoft Certified Remote Branch Office Information Technology Consulting Firms
Enterprise Active Directory On-site and Remote Support
For large organizations, Progent can supplement in-house IT groups by offering world-class experience in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can act as a transparent local extension of corporate IT management. Progent’s enterprise consulting services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project planning, and world-class service for multi-site network environments based on Enterprise Windows. Progent can provide on-site consultants and specialists to help with a campus move or office move, or a network designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
Small Business IT Outsourcing Office 20160 64-bit
Office 2016 Small Business IT Outsourcing Companies
Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides fast ROI and promotes better business results. Progent can assist you to interface Office or Office 365 apps with each other and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with various releases of Office desktop and can provide customized online training to individual users and teams.
24-7 Mac Lion Networking Online Support
OS X Lion Networking Consultant
Progent's Mac support engineers can help you with a wide range of system infrastructure areas including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks built solely on Apple Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and depth to deal with the complexity of designing, integrating, and supporting a system architecture that is robust, safe, productive and aligned with your business goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan SAN solution. Progent can also provide skilled experts to help you with Cisco routers and switches.
Microsoft Windows Server 2016 Onsite Technical Support
IT Consultants Windows Server 2012
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting team with hands-on experience and broad knowledge in designing and integrating cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent’s IT services can assist you with planning, installing, administering, and troubleshooting Windows Server solutions that maximize the business value of your computer network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Technical Support Microsoft Windows 2008 Cluster Server
Top Quality Failover Clusters Windows Server 2008 Remote Troubleshooting
The cluster feature set built into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically re-engineered to simplify the deployment, configuration, and maintenance of clusters that provide greater levels of network dependability, security, performance, and flexibility. New or enhanced features include automated cluster verification, revamped setup and installation, unified cluster management, redesigned cluster infrastructure for increased availability, hardened protection and quorum structure, fewer failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you assess the advantages of Windows clustering, design and execute an installation, train your IT staff to manage your failover clusters, provide continuing consulting and technical help services, and create and test a workplace recovery plan.
Threat Management Gateway 2010 Remote Support
Support and Help Threat Management Gateway
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a single-server solution for a variety of security functions including an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security reporting features, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to design and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
MCSE Expert Certified Engineer SCCM 2007 Mobile Device Management
SCCM 2007 Hardware Inventory Technology Consulting Services
Progent's Microsoft-certified consultants can help your business to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security, and increase worker output by ensuring that critical applications stay current, tracking licensing, and reporting resource usage patterns so you can make informed purchasing decisions. Once you are ready to upgrade your SCCM 2007 change management solution, Progent can help you to prepare for and implement a smooth migration to SCCM 2012.
Extended Call Desk Computer Engineer
Technology Consulting Services Supplemental Support Desk
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve challenging problems.
Data Center Colocation Remote Consulting
Data Center Network Engineer
Progent’s colocation center support services are designed for companies with hardware housed at Internet Data Centers or data center colo hosting sites and in need of on-demand on-site assistance at the colocation facility as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a full array of Internet Data Centers and data center and colocation consulting services such as system architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications infrastructure, development and installation of zero-downtime systems, defining and deploying layered security structures, firewall integration and support, designing load balancing solutions, and creating high-availability server cluster systems.
Amazon EC2 VPN Integration Firm
Developer Firm Amazon cloud integration
Progent offers affordable remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Chief Information Officer Setup and Support
Top CIO Integration Services
Progent can provide the part-time assistance of a veteran Chief Information Officer who can provide strategic direction to help your company select and support IT solutions to meet your present situation and that can be a solid basis for your growth. Progent's temporary Chief Information Officer consulting services offer economic leverage to companies who want to optimize the benefits from their IT investment but who are without the budget or hesitant to take on another executive-level position to their head count. Since Progent is vendor-agnostic, with a large staff of engineers certified to maintain all major OS platforms and networking technologies plus a broad selection and application software, Progent is in a unique position to provide objective advice along with advanced technical support for building and maintaining information systems that fit the particular requirements of your organization.
Project Server 2013 Information Technology Consulting
MS Project Server Design
Progent's Microsoft-certified engineers offer in-depth support in deploying, operating and debugging any edition of Project Server and can provide a broad range of affordable remote consulting services based on industry best practices to assist businesses of any size to receive all the advantages of this powerful platform. Support services available from Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and specialized webinar training classes.
Dynamics GP Excel Reports Developer Firms
Microsoft Dynamics Power BI Development Companies
Microsoft Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to track all operations, revenues and spending, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting services can enable you to design reports that allow you to understand your business more completely, turning uncooked data into valuable business information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to deliver specialized business software development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.
Call Desk Sharing Setup and Support
Supplemental Service Desk IT Services
Progent's Computer Contact Center Outsourcing Services for PC desktop support are designed especially for small businesses who need immediate availability of a Help Desk Service Center with expert phone support and effective escalation capability but who have to work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Software Selection and Deployment.
Security Organizations Juniper J2350 Router
Juniper J Series Router Cybersecurity Tech Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Online Microsoft Project Training Consultants
Top Ranked Support Organization Online Power BI Training
Progent offers live remote training for a range of client applications and environments including Microsoft Office Excel, Word, Access and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training offers the benefits of traditional in-person instruction, such as immediate communication between clients and trainers, but eliminates the costs of travel and the challenge of attempting to synchronize the schedules of multiple trainees. Offered to individuals or groups of all sizes, Progent's virtual instruction permits the teacher to run the seminar from a remote office while the students can be dispersed across a campus or all over the the U.S. Virtual learning utilizes proven learning aids like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be brief and personalized to specific topics or longer in duration and wider in scope.
Windows and macOS Computer Consulting
macOS and Windows integration Technology Consulting Services
Progent's service experts in Apple OS X and Windows technology can show you how to combine Mac and Windows systems into cohesive environments with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class assistance to businesses that depend on these platforms to maintain their strategic advantage. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Urgent SCDPM 2012 Compliance Online Support
Online Technical Support SCDPM 2012 and Azure
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of all sizes to design, implement, administer, and repair a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
SMS Server 2003 Migration IT Consulting
Setup and Support Microsoft SMS
Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software products by making it simpler to copy system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks that cover areas that Feature Packs are intended to streamline. Progent's adoption and update services can minimize cost and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you define sensible processes and standards to manage PDAs and intelligent portable communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that incorporates policies, processes and technologies to keep your IT network safe.
QTS Sacramento Data Center Professionals
Technology Professional QTS Sacramento Data Center
The QTS Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your business is considering migrating your primary or offsite backup system to the Herakles data center, Progent offers a variety of budget-friendly services such as colocation relocation, equipment deployment and updates, infrastructure improvements, comprehensive project management services, virtual server configuration, remote network monitoring, automated system administration, software development, disaster recovery/business continuity planning, data security assessment, and the support of Progent's Test Lab.
Consultancy Lync Server 2013
Expert Microsoft Certified Lync Server 2013 dial plans Technology Professional
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional PSTN voice communication. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications consultants offer remote and onsite support to assist your company to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
