Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Providers in Vacaville
Progent's consulting services for network service organizations in Vacaville California allows you to provide your customers Progent's consulting expertise and Help Desk support with your company's own branding as a transparent extension of your in-house IT support group. These services can put you on the fast track to add to your revenue, fill out your service offerings, create happy customers, and increase your bottom line.
Progent's nationwide roster of network engineers, PC support specialists, network administrators, and cybersecurity professionals have acted as seamless extensions to the IT groups of some of the country's largest IT support firms. Progent's breadth and depth of expertise allows you to add to the scope of your IT service business, and Progent's close integration with your support team helps you elevate and protect your branding.
Progent is a network support firm with two decades of background delivering remote expertise to small and mid-size companies. Progent is a Microsoft Partner and has one of the largest groups of Cisco-certified CCIE network infrastructure engineers of any independent IT services company in the world. Progent has provided remote technical assistance and consulting to clients in every state in the U.S. (See testimonials from Progent's customers.)
Reselling Progent's Support Services Under Your Branding
Progent's consulting program for IT service firms features transparent resale to your clients of world-class services. Progent bills your firm exclusively and works under your instructions to deliver your customers consulting and support services under your branding. Also, Progent has a low-cost Off-hours Support Program for clients who need 24x7 technical support.
Help Desk and Ticketing Services for Network Service Firms
Ticketing systems are the enabling technology behind an efficient service desk. But enterprise-grade ticketing platforms are not just costly to license and staff, but difficult to set up and maintain. Small or niche IT service providers seldom have the necessary financial or human resources. Progent's Help Desk and ticketing program offers IT support firms an economical way to keep their company branding while providing their customers responsive desktop support services backed by an advanced ticketing system and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Organizations
Progent's Call Center and ticketing solution for IT service organizations leverages Progent's sizable investments in highly scalable ticketing technology, an online desktop support staff, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can establish communications with your current ticketing system. The features available with Progent's Service Desk and ticketing solution allow you to increase your support volume, the range of technologies your business can take on, the number of locations you can service, and your hours of availability.
Important features of Progent's Service Desk and ticketing solution for IT support firms include:
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for IT service firms allows your support team to act as a single point of contact for practically all IT expertise your customers may require. You can build your staff and core IT skills at your own pace without having to say no to opportunities owing to a lack of in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for IT Service Firms include:
Progent's Practice Areas for Vacaville, California Companies
Progent's nationwide roster of certified consultants offers Vacaville, California organizations a broad range of online consulting and debugging expertise. Areas of expertise covered under Progent's reseller program for network service providers include:
Learn More About Progent's Reseller Program for Network Service Organizations in Vacaville, California For additional information about Progent's reseller program for IT service organizations in Vacaville, California, call 1-800-993-9400 or visit Contact Progent.