Virginia Beach Specialists for IT Service Organizations
Transparent Short-Term Staff Augmentation
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Firms in Virginia Beach
Progent's consulting services for IT service organizations in Virginia Beach Virginia enables you to provide your clients Progent's consulting expertise and Help Desk support using your company's brand as a transparent extension of your in-house network services team. These services can ease the way for you to add to your revenue, fill out your service offerings, satisfy your clients, and increase your bottom line.
Progent's team of network infrastructure experts, desktop support specialists, IT administrators, and data security consultants have worked as transparent expansions to the IT groups of some of the country's biggest IT support businesses. Progent's breadth and depth of technical knowledge allows you to broaden the scope of your IT support practice, and Progent's close integration with your support team helps you strengthen and preserve your branding.
Progent is a network consulting company with two decades of background delivering online consulting services to small and middle-size companies. Progent is a Microsoft Partner and has one of the largest groups of Cisco CCIE network experts of any private computer services firm in the world. Progent has provided online technical assistance and advanced consulting to clients in every state in the country. (See recommendations from Progent's customers.)
Providing Progent's Support Services With Your Branding
Progent's consulting program for network service organizations features seamless resale to your customers of world-class IT services. Progent invoices you directly and works under your instructions to deliver your customers support services under your brand. Also, Progent has a low-cost Extended Hours Support Program for clients who need 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Organizations
Ticketing systems are the heart of an effective service desk. But full-featured ticketing platforms are not only expensive to license and staff, but also challenging to configure and manage. Smaller IT support companies do not have the required financial or human resources. Progent's Service Desk and ticketing program gives IT support firms a practical way to keep their own branding while providing their clients responsive desktop support built around a best-of-breed ticketing platform and supplemented by fast escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Organizations
Progent's Call Center and ticketing program for IT service organizations leverages Progent's investments in highly scalable ticketing software, a remote desktop support team, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your current ticketing system. The standard and optional features offered with Progent's Call Center and ticketing program allow you to expand your support volume, the range of technologies your business can take on, the number of geographies you can serve, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT service firms include:
- Progent's remote desktop service staff provides Level 1 end user assistance with 1-hour service level agreement to commence work during standard work hours.
- Normal support hours are 5am to 7pm Pacific Standard Time, five days a week.
- Extended hours support is offered at additional cost.
- Optional onsite support in major metro areas is available throughout the country at additional cost.
- You keep full control of your clients and invoicing.
- Your clients submit incident reports using your branded Internet portal, an 800 number, or by directing an email to your assigned email address.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified online until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting for IT Service Organizations
Progent's consulting expertise for network service firms allows you to act as a single source for practically all technical guidance and troubleshooting your clients may require. You can build your team and core IT skills steadily without being forced to decline new business owing to a lack of in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a transparent extension of your internal support team, responding to your coordination, and bills your firm instead of your customer.
- By-the-Minute Billing: Progent charges by the minute to minimize costs.
- Extensive Documentation: Progent uses an enterprise-class service reporting system to ensure that all IT services performed are thoroughly documented. This enables support group to shift account assignments to internal personnel when you have sufficient people and appropriate skill sets.
- Safely Grow Your IT Support Practice: You can easily and efficiently take on additional jobs outside your main areas of excellence and open additional geographies without exposure to the risks involved with expanding your head count too rapidly.
- Strengthen Your Name: You can improve your positioning as a comprehensive network service firm by delivering more services to more customers under your own company name.
- Flesh Out Your IT Support Portfolio: Progent offers top-tier expertise in a broad range of technologies and can act as a dependable reservoir of skills for expanding your IT support business.
- Fast Problem Escalation: Thanks to a sizable roster of top-level technology experts ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging problems can be handled fast.
- Make Your Clients Happy: Happy clients keep coming back. By joining with Progent, you can keep making your customers successful without ever forcing clients to look for expertise outside the fold.
- Remote Technical Support Professionals: For 20 years, Progent has provided remote IT support from Call Center services to high-level consulting. Efficient online service cuts costs while delivering fast solutions.
- Advanced Industry Certifications: Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Virginia Beach, Virginia Businesses
Progent's nationwide team of certified engineers offers Virginia Beach, Virginia organizations a wide range of remote consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Design
- Microsoft 365 Configuration
- Dynamics GP Consulting
- Microsoft Azure, AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Telecommuter Support
- Cisco Infrastructure
- Juniper Technology
- Cisco Routers Troubleshooting
- Cybersecurity Consultants
- Pentesting with NodeZero
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support
- Colocation Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtualization Automation
- Rapid, Affordable .NET Software Development.
- Windows Hyper-V Setup
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Integration
- Apple iPhone Support
- Android Phone Management
- Ransomware Defense and Recovery
- Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Assessments
Find Out More About Progent's Consulting Support for Network Service Providers in Virginia Beach, Virginia For more information about Progent's consulting program for network service organizations in Virginia Beach, Virginia, call 1-800-993-9400 or see Contact Progent.
An index of content::
OS X Technical Support Specialists
OS X Technical Support Services
Progent provides national online phone support and troubleshooting services for businesses who operate Apple Mac networks or whose IT systems include a combination of Apple macOS and OS X with Microsoft products. Progent's consultants offer Apple macOS and Mac OS X users a variety of IT services such as desktop assistance, upgrading to the most recent edition of OS X from earlier versions of macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone and Apple iPad integration and management, or migrating to iCloud services. Remote network consulting provides maximum return for your information technology budget by preserving user productivity and shortening the time billed for computer repair services. Sophisticated remote support technology and skilled technicians and consultants allow Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP premier security professionals to assist you with the most difficult network issues.
Remote Support Services UNIX with Windows
Windows and Solaris Online Consulting
Progent can assist you to design and execute an efficient transition from a UNIX-based information system to a network based on Microsoft Windows and capable of running Microsoft's powerful office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your information and reduce business discontinuity by designing an effective migration plan that preserves your current assets in UNIX software and technology. UNIX-to-Windows transition support expertise available from Progent include analysis of current environment, migration planning and testing, Microsoft Exchange migration support, data and application software migration, and processor and storage system migration and consolidation.
Setup and Support SMS Server Upgrade
Technical Consultant Microsoft SMS
Microsoft Systems Management Server offers added capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software products by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to advising you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage PDAs and smart mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that includes standards, processes and technologies to keep your IT computer system protected.
24x7 Help and Support Postini
Postini Design and Installation
E-Mail Guard is Progent's economical anti-spam and anti-virus service that offers small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive library of web-based antispam and virus protection services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their email systems, regardless of server platform, hardware technology, or geographic location.
Firepower IT Services
ASA Firewall with Firepower Online Help
Progent's certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security gaps.
Award Winning Hyper-V 3.0 Virtual Server Consulting
Hyper-V 3.0 Shared Nothing Live Migration Network Consultants
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas such as multitenancy, agile network infrastructure, cloud readiness, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to deploy and maintain virtual servers to reduce network expenses and enhance availability.
Security Inventory Consulting
Urgent Consultant Security Inventory
Progent offers two ultra-affordable service packages designed to allow small businesses to receive an independent security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine potential risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from an authorized computer inside your company firewall to assess your exposure to inside attacks. Both security inventory services are set up and executed from a protected remote site.
Windows 11 and Android IT Services
Windows 11 and TCP Remote Technical Support
Progent's Microsoft-certified Windows 11 experts offer a range of services for Windows 11 including Microsoft 365 integration, mobile device management, telecommuter connectivity, security and compliance, automated deployment, and Call Center support.
Skype for Business Instant Messaging Consulting
Microsoft Certified Partner Skype for Business and Quality Dashboard Technology Professional
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications experts offer online and on-premises support to assist you to maintain and repair your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Cisco Certified Expert Remote Access Onsite Technical Support
Troubleshooting Cisco VPN
Cisco's security and offsite connectivity technology for small to medium sized businesses offer a complete array of manageable security hardware and software to help you protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business goals.
Nexus Switching Remote Support Services
Immediate Cisco Certified Experts Nexus NX-OS Support Services
Nexus series switches are designed to provide the throughput, scale, availability, virtualization support, density, security and ease of management needed to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises support expertise to help your IT staff to create an optimal network topology, build test systems to validate your switching solution, install and configure Nexus switches, create and implement effective policies, run security vulnerability tests, configure proactive monitoring, fully utilize network resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Cisco's Nexus family of switches. Progent's consultants can also assist your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus switches.
CCIE Certified Wi-Fi VoIP phone integration Computer Consulting
CCIE Expert Certified Wi-Fi VoIP phone integration Integration Services
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Professionals Flexential Tampa Data Center
Flexential Internet Data Center Consulting Services
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of IT experts located in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity preparedness experts. Progent can also help your business to design and execute a move to the Flexential data center with services such as designing solution configuration, specifying hardware, system setup and validation, debugging, streamling remote network management, and educating your network support team.
Ryuk ransomware protection Consult
Consulting Services ransomware removal and restore
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Network Consultant Cisco IOS XE
24 Hour Catalyst 3650 Switch Support Outsourcing
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain the full advantages of adding smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities that make your network infrastructure sufficiently available to accommodate real-time requirements, expandable to facilitate growth, safe enough to guard restricted data, and capable of differentiating and managing traffic flows to streamline network operations. Progent's CCIE certified engineers can help you pick out and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM certified security specialists can show you how to develop a comprehensive protection policy and set up Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
ISSAP Certified Security Architecture Professional
Engineers CISSP-ISSAP Cybersecurity Architecture
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and extensive work with network security architecture. ISSAP security experts possess comprehensive knowledge of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your business with all phases of secure network architecture.
24 Hour Microsoft Project Server Workflow Learning
Microsoft Project Server Development
Progent's Microsoft consultants can provide advanced expertise in implementing, operating and troubleshooting any edition of Microsoft Project Server and can deliver a broad range of cost-effective online support services based on proven best practices to assist organizations of all sizes to receive all the advantages of this powerful platform. Services available from Progent include system design, software configuration and upgrades, setting up secure collaboration among local and offsite users, network infrastructure optimization, and customized online training.
Microsoft Experts Retail Management System Design and Installation
Information Technology Consulting Microsoft Dynamics AX
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to match your unique business needs. Progent's Microsoft-certified consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce integration services for secure, corporate-wide resource sharing as well as interfacing with CRM products.
Professional LockBit ransomware recovery
NotPetya ransomware recovery Consultant
Progent's seasoned ransomware recovery experts can assist you to restore a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Specialist System Center 2016 Cloud Integration
SCOM 2016 IT Services
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft Premier network support professionals. With Progent's economically priced IT service packages, small organizations can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to provide small company information systems world-class reliability, security, and performance.
Microsoft Enterprise Mobility Suite IT Services
Urgent Intune Support and Help
Progent's Intune consultants can assist your company to assess the business case for utilizing Intune for configuring and managing your mobile computers including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help you to configure security policies, plan and deploy test environments to confirm the appropriateness of Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.
IT Support Small Business WiFi Site Surveys
Small Business Penetration Testing Support Firms
If you have a small business IT system with 10 to 50 network users, Progent's IT outsourcing services free your business from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to high-quality network support. By providing IT support help when you require it, offering advanced knowledge for key technologies, offering unique support such as 24x7 server monitoring, and charging only for support you receive, Progent gives you an affordable solution for optimizing the profitability of your small office network. Progent is the smart way for small businesses to create and maintain a reliable and safe information network and to have quick access to the experienced support ordinarily restricted to enterprises who can support a large in-house IT group.
Windows and Solaris Remote Support Services
UNIX with Windows IT Consulting
Progent's UNIX family support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient single consulting firm to show you how to build and manage a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Support Services Teleworker VoIP
At Home Workforce IP Voice Setup and Support
Progent can help small and medium-size organizations to configure VoIP technology to provide their at-home workforce the benefit of virtual extensions of the company phone infrastructure.
After Hours Network Monitoring Online Consulting
Server Monitoring Network Consultant
Remote continuous monitoring, automated alarms, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of any size can afford a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management options delivered as low-cost services designed to assist your company to detect and resolve a most network problems before they can disrupt your business.
Catalyst 802.11ax AP Help and Support
Consulting Services Catalyst Wi-Fi 6 AP Planning
Progent's Cisco-certified Catalyst 802.11ax AP consultants offer affordable online and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Symantec Security Protecting
Symantec Security Security Firms
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to current firewall solutions. Progent can also help you create and execute a comprehensive security strategy that can include firewall/VPN appliances and software, managed security and virus defense services, system monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for continuing technical help, maintenance, training, and security expertise.
Offsite Workers VoIP Specialist
Network Consultants At Home Employees IP Voice
Progent can help small and mid-size organizations to deploy VoIP technology to provide their telecommuters the benefit of virtual extensions of the corporate phone system.
CCDP Certified ASA Firepower IT Consultant
Biggest Cisco Firepower NGIPS Network Consultant
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, administer and debug firewall environments based around ASA firewalls with Firepower Services.
24-7 SharePoint Contract Development
SharePoint Programming Firm
For help writing, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progent's expert team of program developers, database architects, and software project managers can help ensure you get the project completed on schedule and within budget. Progent's experienced software programmers can provide cost-effective and expert online help for projects as small as creating VBA scripts for Excel or as challenging as developing line-of-business database applications based on Microsoft SQL Server ,Oracle, or MySQL.
24-Hour Database Development Consultants
Cisco Certified Expert Database DBA Specialist
Progent's certified relational database consultants can provide small and midsize businesses remote support for leading database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include installation and configuration, database architecture and programming, administration services, synchronization solutions, capacity planning, performance tuning, data migration, information security, backup and recovery options, troubleshooting, and webinar training.
Microsoft Teams conference bridges Services
Microsoft Teams with Exchange Online Professionals
Progent can help your business to design a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Consulting for IT Service Firms Professional
Support for IT Service Firms Support and Integration
Progent's Support for IT Service Firms lets you take advantage of Progent's consulting experts under your own brand as a seamless extension of your network consulting team.
Consult Ransomware Recovery Preparedness Review
Ransomware Recovery Readiness Assessment Consult
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable and more secure AD environment. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These advantages can include easier network management, improved compliance with information security regulations, more efficient utilization of network resources, faster problem resolution, more reliable backup and restore, and higher availability.
ProSight Managed IT Services Engineer
Small Business Network Management Services Technology Professional
Progent's ProSight family of managed IT services are geared to offer businesses who have small in-house IT support staffs with affordable help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include predictable network maintenance costs, smart automation of common management processes, ongoing adoption of new technology, smooth transition from older systems to modern solutions, close alignment of information technology with strategic goals, guidance from seasoned network consultants, and freeing up management to concentrate on business rather than fast-evolving computer technology.
Remote Consulting Windows and Solaris
Solaris with Windows Technology Professional
If your business computer system mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can assist you to integrate your computers into a unified network that allows all your OS platforms to coexist for simple management, seamless information exchange, high dependability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center support.
ProSight Hosting for Virtual Servers Consultants
Private Clouds for Small Businesses Consultants
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's production servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are based on proven virtualization platforms that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Open Now Specialists Altaro VM Backup Live Backup
Altaro VM Backup with Azure Remote Support Services
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite consulting services to assist you to plan, install, optimize and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Internal Cybersecurity Scan Consulting Services
Urgent Internal Security Inventory Consulting Services
Progent has put together two low-cost service bundles intended to allow small companies to receive an objective security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security expert runs an extensive examination of your network from beyond your company firewall to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a system scan from an authorized computer inside your company firewall to evaluate your exposure to inside attacks. Both security inventory packages are configured and executed from a protected external location.
Urgent Co-managed Support Desk Costs Support
Technical Support Services Virtual Helpdesk Economics
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to save money, enhance productivity, and adjust quickly to fast-changing business circumstances.
Amazon MWS Developer Firm
Amazon Marketplace Web Service Design
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Engineer Microsoft Azure hybrid cloud integration
Microsoft Azure hybrid cloud integration Consultancy
Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that utilize physical IT assets along with one or more public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud migration support services that include Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Design Firm Microsoft Management Reporter
Power View Programming Firms
Progent can provide online and on premises consulting to assist you with any facet of BI reporting ranging from debugging or enhancing applications to planning and implementing a comprehensive BI solution. Progent's management reporting consultants can assist your company to support your current reporting environment, help you to migrate reports and databases from an outdated reporting product to a current solution, and provide custom remote training to meet your individual requirements. Progent's management reporting and analytics consultants can provide expertise in the leading business analytics reporting and visualization tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.
Server Monitoring Online Consulting
Network Monitoring Troubleshooting
Even if your company has a small network services staff and a limited IT budget, your information network can still feature the same high availability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network professionals, the latest system management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical network applications and hardware operating.
