Nashville Consultants for Network Support Firms
Temporary Support Staff Augmentation
Progent's Consulting, Help Desk, and Ticketing for IT Service Providers in Nashville
Progent's consulting support for network service organizations in Nashville Tennessee allows you to offer your clients Progent's consulting expertise and Help Desk support with your own branding as a seamless augmentation of your regular IT support team. This can ease the way for you to grow your client base, flesh out your service catalog, create happy customers, and improve your bottom line.
Progent's roster of network experts, desktop support specialists, network administrators, and data security professionals have acted as seamless expansions to the IT staffs of some of the world's largest IT service businesses. Progent's range of technical knowledge enables you to broaden the capabilities of your IT service business, and Progent's transparency helps you elevate and preserve your branding.
Progent is a network support firm with 20 years of experience delivering online expertise to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the largest groups of Cisco-certified CCIE network infrastructure experts of any independent IT services firm in the world. Progent has delivered remote IT support and advanced consulting to clients in every state in the country. (Check out recommendations from Progent's clients.)
Providing Progent's Services Under Your Own Brand
Progent's reseller program for network service providers features transparent resale to your clients of world-class services. Progent bills you exclusively and works under your instructions to deliver your customers consulting and support services under your brand. In addition, Progent has a low-cost Extended Hours Support Service for clients who need 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Organizations
Ticketing systems are fundamental to an efficient Help Desk. But full-featured ticketing platforms are not only costly to acquire and staff, but challenging to set up and maintain. Smaller IT service providers seldom have the required resources. Progent's Help Desk and ticketing program gives IT service organizations an economical way to retain their own branding while delivering their customers world-class desktop support services backed by an advanced ticketing platform and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Providers
Progent's Help Desk and ticketing program for IT service companies takes advantage of Progent's investments in highly scalable ticketing software, a remote desktop services staff, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can establish data interchange with your current ticketing platform. The standard and optional features offered with Progent's Help Desk and ticketing solution enable you to expand your support volume, the diversity of technologies your business can take on, the number of geographies you can service, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT service firms include:
- Progent's remote desktop service staff delivers Level 1 end user support with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Standard service hours are from 5am to 7pm PST, five days a week.
- Extended hours support is available at additional cost.
- Optional onsite support in major metros is available throughout the country at additional cost.
- You have full control of your customers and billing.
- Your clients enter requests through your branded web portal, a toll-free phone number, or by sending a message to your assigned mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated online while they are active.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Providers
Progent's consulting expertise for IT service organizations allows you to act as a sole source for practically all IT expertise your customers may require. You can grow your team and strategic in-house competencies steadily without being forced to decline opportunities owing to a gap in in-house expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your in-house IT service team, under your management, and bills you instead of your client.
- Granular Billing: Progent charges on a per-minute basis to reign in costs.
- Extensive Service Reporting: Progent utilizes an enterprise-class service reporting platform to ensure that all IT services performed are fully described. This makes it easy for you to transfer service assignments to in-house personnel when you have sufficient staff and appropriate skill sets.
- Safely Expand Your Service Business: You can quickly and safely accept more jobs beyond your main areas of excellence and open new geographies without the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Name: You can solidify your mind share as a comprehensive network support firm by offering more services to more customers under your own brand.
- Add to Your Services Portfolio: Progent offers world-class support in a broad array of technologies and can be a dependable reservoir of skills for expanding your IT support business.
- Fast Problem Escalation: With a large roster of high-level technology experts available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest issues can be handled promptly.
- Make Your Clients Satisfied: Satisfied customers stick. By joining with Progent, you can keep delivering solutions without ever requiring clients to seek help outside the fold.
- Remote Support Experts: For 20 years, Progent has delivered online IT support ranging from Help Desk services to high-level consulting. Effective online support cuts costs and produces quick solutions.
- Major Certifications: Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Nashville, Tennessee Companies
Progent's nationwide roster of certified consultants and technical experts can provide Nashville, Tennessee companies a broad array of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Troubleshooting
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Expertise
- Cybersecurity Expertise
- Penetration Testing with NodeZero
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Rapid, Affordable .NET Application Development.
- Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Integration
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Consulting
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Surveys
Find Out More Details About Progent's Reseller Support for IT Service Organizations in Nashville, Tennessee For additional information about Progent's reseller program for network service firms in Nashville, Tennessee, call 1-800-993-9400 or visit Contact Progent.
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Android printing On-site Support
Android Wi-Fi Outsourcing
Progent's seasoned team of network consultants and subject matter experts have extensive background delivering remote and onsite assistance for businesses of any size who need to integrate Android phones and tablets into their information networks so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of skills to solve network problems that involve multiple vendors and that entail a combination of older and up-to-date information technology. Progent provides cost-effective remote technical support to assist you with any facet of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed support to assist you to resolve particularly challenging IT issues, or Progent can provide comprehensive project management services to help you complete major IT projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and operate Android phones securely and productively.
Site Move Consulting Services
Site Move Consulting Services
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and authorized Cisco network specialists offer a variety of IT support services including project planning, Sarbanes Oxley compliance, site moves, enterprise security, network architecture, on-site or remote branch office support, and troubleshooting for colocation hosting facilities. A Progent network architect can show you how to plan a multi-site network that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified consultants can help large corporations plan, deploy and support major rollouts of the latest releases of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and remote networking.
Office 365 Outlook Integration Support and Help
Integration Support Microsoft 365 Outlook Integration
Progent can assist your business to evaluate the wealth of subscription options offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that transparently integrate on-premises and cloud-based products and services.
Windows Server 2022 Virtual Machine Computer Consulting
Microsoft Windows Server 2022 Support and Setup
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises network model or a hybrid model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Computer Consulting Consulting for Service Firms
Online Technical Support IT Services for Service Firms
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology engineers under your own service brand as a seamless arm of your network services team.
64-bit Processing Consultant Services
Top Quality 64-bit Computing Consultancy
Progent's Microsoft-premier engineers can assist you to update your desktops from 32 to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit desktop processing, design an affordable migration strategy that minimizes operational disruptions, and deliver inexpensive, expert online help to assist you to configure 64-bit PC desktop operating systems and application software on your current hardware.
Meraki 802.11ac Access Point Upgrade Remote Technical Support
Open Now Meraki Wave 2 AP Onsite Technical Support
Progent's Cisco Meraki wireless access point consultants provide remote and onsite support services to assist businesses of any size to design, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or computing device.
CISSP Certified Cybersecurity Engineer
CISSP Certified Cybersecurity Architect Professional
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can implement efficient security solutions that protect a small business against advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile clients accessing IT resources spread across a mix of physical sites and public and private clouds.
Online Help Windows 2003 Server
Windows 2003 Integration
Progent's certified Windows Server 2003 engineers offer computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, administration, and support offerings include system planning, deployment, project management, on-premises and remote network support and repair, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
24-Hour Solaris Security Certification
Solaris Cybersecurity Contractors
If your company has a Solaris environment or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can assist your entire enterprise in a wide range of security topics such as security management practices, security design and strategies, connection control products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP stipulate the basic skills and international standards of performance that information security professionals are required to master. These accreditations provide executive management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security support and engineering services.
Professional LockBit ransomware recovery
NotPetya ransomware recovery Consult
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, monitor and protect your network, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
microsoft system center 2016 operations manager Computer Consultants
Microsoft Certified Expert scom 2016 ACS database Remote Support
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for critical workloads by providing centralized, mixed-platform tracking of IT infrastructure deployed throughout local systems and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite support to help businesses of all sizes to plan, integrate, tune, enhance and repair SCOM 2016 deployments. Progent can assist you to move to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Jobs Available Microsoft MCP
Cisco Engineering Contractor
Progent wants to hire fulltime, results-oriented Microsoft certified engineers with MCSE credentials; Cisco certified system engineers who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security credentials; and high-end network architecture consultants with a background in mobile access, wireless networking, service continuity, disaster recovery, information protection, and server virtualization. Progent also seeks professionals who can work on our staff of helpdesk service technicians and remote troubleshooting professionals. In addition, We are seeking experienced managers who can perform productively in Progent's fast-paced, virtual office environment.
Florida Technology Support
Vermont IT Management
Progent's National Support Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service experts provide phone support and remote direct computer access to isolate and repair technical problems rapidly and economically. The breadth of IT expertise represented by Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult network issues to qualified experts as required.
Apple OSX Tiger IT Consulting
OS X Support and Setup
Progent's experts offer Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email help, network protection services, and custom training. Progent can assist businesses to migrate to macOS from OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad management, or migrating to iCloud services. For business environments built exclusively on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and supporting a network environment that is available, secure, efficient and able to achieve your organization's business goals.
Software Consulting Excel Sparklines
Microsoft 365 Migration Small Business Network Consulting Firms
Progent's Office and Microsoft 365 consultants can help companies to incorporate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive productivity solution that offers fast return on investment and promotes improved business outcomes. Progent can help you to integrate Office or Microsoft 365 applications with each other and with other key Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to fix compatibility problems between various releases of Microsoft Office desktop and can provide live online instruction to individuals and teams.
ProSight password management Consultant Services
ProSight SSL management Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Windows and Solaris Consulting Services
24/7 Windows and UNIX Consultant Services
Progent can help your company to plan and implement an efficient migration from a UNIX-based information environment to a network powered by Microsoft Windows and capable of running Microsoft's powerful office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your data and minimize business disruption by developing an effective transition strategy that protects your existing investments in UNIX software and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing environment, migration planning and testing, Microsoft Exchange migration expertise, data and application software migration, and server and mass storage migration and economization.
Online Troubleshooting VMM 2016 Database
24x7 SCVMM 2016 and SQL Server Support and Integration
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and deploying VMs and VM hosts, design high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor experts offer world-class Hyper-V consulting and VMware vSphere expertise.
Services VoIP phones patch management
24-Hour iPhone patch management Specialists
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Maze ransomware hot line Specialist
ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
ISA Server 2006 Engineer
ISA 2006 Technical Support Services
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft-certified ISA Server 2006 engineers can help you plan, cost-justify, pilot, implement, customize and support the Standard or Enterprise edition of ISA Server on your information system.
Troubleshooting Microsoft Forefront TMG 2010
Forefront TMG IT Consulting
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a easily managed web gateway that delivers a single-server solution for an array of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting features, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft-certified engineers can assist you to design and execute pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide continuing support and repair services. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Engineers ransomware business recovery
Netwalker ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Consulting Cisco VoIP Phones and Presence
Biggest Cisco VoIP phones Single Number Reach Remote Technical Support
Progent's CCIE-certified network infrastructure experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Consult Microsoft 365 Word and SharePoint
Word Web App Consultant Services
Progent's Office Word and Microsoft 365 Word experts offer a broad range of economical online support services to help you to manage your existing Microsoft Office Word solution or help you to migrate to a current version of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and fixing compatibility issues between various releases of Word, integrating Word with different Microsoft Office apps like Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and online training customized for your special requirements.
Top Rated Exchange 2000 Upgrade Consulting
Integration Support Microsoft Exchange
Progent is one of the most qualified IT consulting firms for integrating email systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive all the benefits of Microsoft Exchange 2000 for common scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.
ISA 2006 Outsourcing
ISA 2006 Firewall Consultant Services
Application Publishing with ISA Server 2006 allows more control over intranet resources while enabling enhanced productivity by making these applications available to authorized remote or mobile users. ISA Server can protect business applications, services, and information across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-certified ISA Server consultants can help you design, install, set up, and maintain ISA Server on your network so your business benefits from a highly functional and economical combination of security, productivity, and speed.
Windows Server 2019 migration Specialist
Windows Server 2019 Live Migration Remote Technical Support
Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Hornetsecurity Altaro 365 Total Backup Computer Consultants
Hornetsecurity Altaro 365 Total SharePoint Backup Online Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Avaddon ransomware recovery Consulting
Professionals Dharma ransomware recovery
Progent's ransomware consultants can help you to assess your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a hacker, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
IT Consultants Linux RedHat Online
Linux Phone-based Troubleshooting
Progent offers nationwide online phone support and consulting services for companies that run networks based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online technical support provides optimum return for your IT dollar by preserving user efficiency and limiting the time billed for computer repair services. Advanced remote support technology and experienced service specialists and engineers allow Progent to handle most IT issues without wasting time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA premier security professionals to assist with the most difficult network problems.
Microsoft Experts Windows Server 2022 Secured-core server Remote Troubleshooting
Windows Server 2022 High Availability Consultant
Progent's certified Windows Server 2022 consultants can assist your organization to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Live Online Microsoft Office Training
Live Online Microsoft Office Training Professional
Progent's webinars offer small businesses the affordability, ease, and versatility of online learning plus the effective pedagogic methods of expert teachers who utilize the latest technology to reproduce real-time, interactive classes. Progent can provide online education for popular desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Visio: Dynamics business accounting and management information solutions including MS Dynamics GP (Great Plains); as well as other leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Windows 7 Backup and Restore Remote Support Services
Windows 7 Specialists
Progent's certified consultants can help your company to pilot
SUS Professionals
Windows Server Update Services Consultant Services
Microsoft Windows SUS enables network managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, network support staff can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft SUS such as designing the Microsoft Software Update Services deployment, configuring user's computers, defining the Group Policy parameters, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Ryuk ransomware recovery Professionals
ransomware removal and file restore Consulting
Progent's experienced ransomware recovery consultants can help your business to restore a network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock.
SCDPM 2012 Network Consulting
Configuration SCDPM 2012 Security
Progent's Microsoft-certified consultants can provide online or onsite support to assist businesses of any size to plan, deploy, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from another backup platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing particularly stubborn problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
System Center 2016 Amazon AWS Integration Support and Help
System Center 2016 Cloud Integration Support Services
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Premier network support experts. With Progent's economically priced network service programs, small and midsize businesses can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to offer small business networks world-class availability, protection, and productivity.
IP phones Technology Consulting Services
IP Endpoints Computer Consulting
Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
City Government Cisco Consultant Services
County Government Professional
Progent has extensive experience providing a broad range of remote IT consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced remote network support and has provided network solutions to organizations in all 50 states. Remote support saves travel expenses and solves problems faster than on-premises support.
Retail Management System Applications Consultant
Support Services Microsoft Dynamics RMS
Besides providing access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, migration assistance, and one-on-one or group online training customized to address your particular requirements. Progent's consultants also can help you integrate and maintain a protected, reliable network infrastructure to run your ERP, MRP and accounting applications.
