Salt Lake City Specialists for IT Support Providers
Short-Term Support Team Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing for Network Service Organizations in Salt Lake City
Progent’s consulting support for network service firms in Salt Lake City Utah allows you to provide your customers Progent's consulting and Help Desk Call Center support under your company's brand as a seamless augmentation of your in-house network support group. This can put you on the fast track to grow your revenue, close gaps in your service catalog, satisfy your customers, and improve your bottom line.
Progent's roster of network infrastructure engineers, PC integration and troubleshooting specialists, IT admins, and data security professionals have worked as seamless expansions to the IT staffs of some of the country's largest IT support businesses. Progent’s range of technical knowledge allows you to add to the scope of your IT support practice, and Progent’s close integration with your support team lets you strengthen and protect your company's brand.
Progent is an IT support company with two decades of experience providing remote expertise to small and mid-size organizations. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco CCIE network experts of any independent IT support firm in the world. Progent has provided online technical assistance and consulting to clients in every state in the U.S. (See testimonials from Progent's clients.)
Providing Progent's Services Under Your Branding
Progent's consulting program for IT service organizations features transparent resale to your clients of professional services. Progent bills your firm directly and works under your direction to provide your customers support services under your brand. Also, Progent offers an affordable Extended Hours Support Program for clients who need 24x7 technical support.
Help Desk and Ticketing for Network Service Providers
Ticketing is the enabling technology behind an efficient Help Desk. But modern ticketing systems are not only costly to license and staff, but also challenging to configure and manage. Small or niche IT service firms rarely have the necessary financial or human resources. Progent's Help Desk and ticketing program gives IT support firms an affordable way to keep their own branding while providing their customers responsive desktop support services built around an advanced ticketing system and reinforced by rapid escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Organizations
Progent's Call Center and ticketing solution for IT support companies takes advantage of Progent's investments in advanced ticketing software, an online desktop support team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your current ticketing system. The features available with Progent's Help Desk and ticketing program allow your IT service firm to increase your physical and virtual support volume, the diversity of technical issues your business can handle, the locations you can serve, and your overall availability.
Important features of Progent's Call Center and ticketing program for IT service organizations include:
- Progent's online desktop service group delivers Level 1 end user support with 1-hour service level agreement (SLA) to commence work during standard business hours.
- Normal service hours are 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at extra cost.
- Optional on-premises support in larger metro areas is available throughout the country at extra cost.
- You have complete control of your clients and billing.
- Your customers enter service requests via your own branded Internet portal, an 800 number, or by directing a message to your specified email address.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting for IT service organizations allows your support team to become a single point of contact for virtually all IT guidance and troubleshooting your clients may require. You can grow your team and core IT skills steadily without having to decline opportunities owing to a gap in in-house expertise or a shortage of personnel.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your in-house IT service group, responding to your coordination, and invoices your firm rather than your client.
- By-the-Minute Billing: Progent charges by the minute to minimize costs.
- Detailed Documentation: Progent utilizes an enterprise-class service reporting system to ensure that all services delivered are fully described. This enables support group to shift account responsibilities to internal consultants when you have enough staff and relevant technical skills.
- Safely Grow Your IT Support Business: You can quickly and safely take on additional jobs beyond your core fields of excellence and open new geographies without the risks associated with increasing your full-time staff too rapidly.
- Strengthen Your Name: You can improve your mind share as a comprehensive network service firm by offering more solutions to more clients under your own company name.
- Flesh Out Your Services Portfolio: Progent can provide world-class support in a broad array of technologies and can act as a reliable resource for growing your IT support operations.
- Fast Escalation: With a large roster of top-level IT experts available, Progent can transition quickly from Tier 1 to Tier 3 services so even the most challenging problems can be handled promptly.
- Keep Your Clients Happy: Satisfied clients keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to look for help from your competitors.
- Online Support Experts: For 20 years, Progent has delivered online IT support from Call Center services to advanced consulting. Effective online support saves money while delivering quick solutions.
- Major Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Salt Lake City, Utah Organizations
Progent's veteran roster of certified consultants and technical experts can provide Salt Lake City, Utah companies a broad array of remote technical guidance and debugging expertise. Practice areas offered under Progent's reseller program for network service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory Integration
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Remote IT Troubleshooting
- Telecommuter Support
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Data Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Automation
- Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Management
- iPhone Support
- Google Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Recovery Solutions
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Setup
- WiFi Site Assessments
Learn More Details About Progent's Reseller Support for Network Service Providers in Salt Lake City, Utah To learn more details about Progent's consulting support for IT service organizations in Salt Lake City, Utah, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Microsoft Experts Exchange admin center Support Services
Office 365 Exchange migration Configuration
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on schedule and within budget.
IT Consulting Microsoft LCS Server IM
Microsoft LCS Server 2007 Online Consulting
MS Communications Server provides IM and presence as part of an extensible, enterprise-grade package featuring enhanced protection, transparent compatibility with other Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and improved business efficiencies, increased individual productivity, and better intellectual property protection with this easy-to-administer, fault-tolerant solution. Successful implementations of Office Communications Server require careful planning and consideration prior to roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to realize all the benefits of Office Communications Server across your entire corporation.
Branch Offices Network Consultants
Branch Location Consulting Services
Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique ability for supporting branch offices that need IT help with the responsiveness common to with small companies but which includes effective communications, complete documentation, and compliance with enterprise IT standards. If your enterprise has a sales office located anywhere in California or any area served by Progent's engineers, Progent can offer a wide array of in-person and on-line IT support services and system architecture expertise.
Dynamics GP Consulting
Dynamics GP/Great Plains Consultants
Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis tool based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its segmented approach you are able to purchase only the functions you currently need, with the ability to expand users and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains support engineers can help you deploy, configure and administer the latest version of Microsoft Dynamics GP or migrate efficiently from an older version.
Example Application MOM
Microsoft Operations Manager Case Studies
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, after workers complained about them. With the help of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to fix system troubles before they grow to be critical enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before customers are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class reliability, safety and performance.
ProSight Private Cloud Services Consulting Services
Private Cloud Integration Professional
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's production servers in an environment that delivers the highest level of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting options are based upon proven virtualization technologies that allow small businesses with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
24 Hour Consultants Microsoft Server Virtualization
MS Virtual Server Administration Website Consultant Services
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on technology first produced by Connectix, provides the performance needed to carry out server consolidation, software migration, and server quarantine tasks through virtualization technology in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve ROI in software programming and testing, migration from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server experts can assist your business to evaluate and deploy MS Virtual Server 2005.
Jabber and Cisco TelePresence Server Computer Engineer
CCNP Certified Jabber File Transfer Computer Consulting
Progent's Jabber consultants can provide remote or onsite support to help businesses of any size to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth support for the products, technologies and services that go into building an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi networks, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
MCSE Expert Certified Stealth Penetration Testing Security Firm
Penetration Testing Security Tech Services
Stealth penetration checking is a key part of any comprehensive network security strategy. Progent’s security experts can run extensive intrusion tests without the knowledge of your organization's internal IT resources. Unannounced penetration testing uncovers whether current security defense systems such as intrusion incident warnings and event history monitoring are properly configured and actively observed.
Award Winning ProSight Windows Desktop Management Information Technology Consulting
Server and Desktop Monitoring and Reporting Technical Consultant
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the state of vital devices that power your network environment. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so all looming problems can be addressed before they can disrupt your business.
Information Risk Assessment Consult
External Security Inventory Consultancy
Progent provides small businesses a pair of specially designed security inventory scanning packages that include, at a set fee, remotely managed inventory scans of your network security profile which are analyzed by professional security specialists who assess the results of the remote scan, present objective summaries of your existing network security, and offer recommendations for remediation. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to meet the budgets of small companies while offering enterprise-quality assessments of your network's vulnerability to attack.
3504 wireless controller Technical Support
Online Support 2500 Wireless Controller
Progent's Cisco-certified wireless consultants can help you to evaluate the advantages of using Cisco wireless controllers to manage wireless networks of any scale. Progent can assist you to support and troubleshoot your existing wireless environment or help you plan and carry out a smooth transition from outdated wireless controllers to current models.
wireless VoIP phone integration Online Help
Biggest wireless IP phones and Aironet APs Remote Support
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting consultants can provide remote and on-premises support to help your organization create and maintain a Cisco Wi-Fi IP phone solution by delivering services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
24x7x365 Progent Phone Numbers
Contact Progent
For small organizations interested in Progent's network support outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.
CISSP Certified Cybersecurity Auditor Professional
CISSP Certified Cybersecurity Auditor Consultants
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of information system security. Progent can implement efficient cybersecurity systems that guard a small office from advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile users accessing IT resources spread over a mix of physical datacenters and public and private clouds.
Signature-based Virus Protection Online Support
Award Winning ProSight Endpoint Security Computer Consultants
ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to address the complete threat lifecycle including protection, identification, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
Dynamics GP VBA Consulting Services
Dynamics GP Visual Studio Professionals
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that allow you to analyze your business more effectively, turning uncooked data into valuable understanding of your business.
8540 wireless controller Network Consultants
prime infrastructure Computer Engineer
Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller products. Progent offers support for hardware-based and software-only Wi-Fi controllers and can help you to determine which version is appropriare for your Wi-Fi environment. For Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller consulting, and Cisco 8540 Wi-Fi controller expertise.
Modern Network Security Integration Services
ProSight ESP Ransomware Defense Consultant
Progent's ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with government and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware.
CIO Engineer
Cisco and Microsoft Certified Experts Consultant Services CIO
Progent can provide the part-time assistance of a veteran Chief Information Officer to offer a broad perspective to assist your company pick and support IT technology to match your current situation and that can be a firm foundation for your growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations trying to maximize the benefits from their network expenditures but who are unable or unwilling to add one more high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and networking technologies plus a broad selection and application software, Progent is in an ideal situation to provide unbiased advice along with advanced technical help for developing IT solutions that fit the particular requirements of your business.
DoubleTake Carbonite Availability Help and Support
DoubleTake Carbonite Software Availability Support Outsourcing
DoubleTake/Carbonite Software offers a selection of tools designed to provide small and midsize businesses a variety of cost-effective solutions for replicating and recovering vital workloads such as Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small business information systems to achieve a high level of fault tolerance and business continuity capability at an affordable cost.
Peppercon eRIC Consulting Services
American Megatrends MegaRAC Consulting
Remote server management cards offer IT managers full control of a server without the requirement for an on-site presence. Through remote server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and manage a high-availability company network that includes remote management cards and Progent can use these remote server management cards to deliver efficient remote technical support. Progent has experience with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
24/7/365 Programming Firm Power BI Desktop
Power BI Reports Contract Programming Firm
Progent's Power BI consultants can assist you to design, deploy, maintain, update or troubleshoot your Power BI solution. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can assist you build and manage an on-premises, cloud based, or hybrid environment for Power BI.
24-Hour SCSM 2016 Consultant
Top Network Engineer System Center 2016 Cloud Integration
Progent has over 10 years of background configuring, and supporting the key components that make up Microsoft System Center and can assist you to design, deploy, manage, and repair your Microsoft System Center solution to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can assist you to upgrade to the current version of Microsoft System Center from an older one or from a third-party datacenter management platform to provide the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.
Integration Firm Microsoft T-SQL
SQL Server 2008 Upgrade
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of a new generation of high-end programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Desktop VPN Remote Troubleshooting
Outsourcing Technology Mobile Laptop
Progent's remote connectivity and smartphone synchronization specialists can assist your business to plan and configure secure access solutions for remote desktop PCs, notebooks, and wireless handhelds so they integrate seamlessly with your information network, allowing you to optimize the efficiency of your off-site workers.
Offsite Automated Backup Services Technology Professional
Offsite Automated Backup Services Specialist
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can help you to recover your business-critical information.
Cisco CCDA Freelance Jobs
Recruiter Microsoft Consultant Freelancing Jobs
Progent is seeking to hire staff-level, solutions-oriented Microsoft accredited engineers with MCSE credentials; Cisco accredited system engineers with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security certification; and advanced network architecture consultants with a background in mobile solutions, wireless connectivity, high availability, disaster recovery, data preservation, and server virtualization. Progent also is hiring professionals who can join Progent's staff of help desk support technicians and off-site troubleshooting professionals. In addition, Progent is hiring talented managers who can operate productively in Progent's fast-paced, virtual office environment.
ISA 2000 Server Online Support Services
Expert Microsoft Certified Microsoft Proxy Server Online Technical Support
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security solutions for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and deploy a configuration of ISA Server 2004 that meets your information security requirements without limiting your network.
ISR Routers Setup and Support
24-7 Core Routers Support and Setup
Cisco offers an extensive product line of routers including appliances designed to provide the security, performance, and reliability required by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, such as the Cisco 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
UNIX with Windows IT Consultant
Solaris with Windows Consult
If your company network combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows integration assistance services include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and repair, in-person technical support, and Contact Center services.
Supplemental Support Desk Outsourcing
Extended Support Desk IT Services
Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop technical support are designed especially for small businesses who need immediate access to a Help Desk Call Center with professional phone support and full escalation options but who must operate within a modest network support budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Software Selection and Integration.
CCIE Certified Small Business WAP150 Integration Support
Support Outsourcing Small Business WAP551
Cisco's Small Business series of APs are Linux-powered units intended as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless infrastructure experts offer online or onsite integration and troubleshooting support to assist you to plan, configure, update, optimize, administer and debug Cisco Small Business wireless AP deployments of any size or topology.
Top Quality System Center 2016 and NetApp Integration Professional
After Hours Computer Consulting System Center 2016 Troubleshooting
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.
Consultancy UNIX
Integration Support Solaris
Progent's Sun Solaris platform consulting experts offer small and mid-size businesses and developers assistance with administering and maintaining Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
