Memphis Consulting Experts for IT Service Firms
Short-Term IT Support Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Memphis
Progent’s consulting services for IT service firms in Memphis Tennessee allows your company to provide your clients Progent's consulting expertise and Help Desk support with your company's brand as a seamless augmentation of your regular network services team. These services can put you on the fast track to add to your revenue, close gaps in your service catalog, satisfy your customers, and improve your profits.
Progent’s nationwide team of network engineers, desktop support specialists, IT administrators, and data security professionals have worked as transparent supplements to the IT staffs of some of the country's largest IT support firms. Progent’s breadth and depth of technical knowledge enables you to add to the scope of your IT support business, and Progent’s close integration with your support team lets you promote and protect your company's brand.
Progent is an IT consulting firm with two decades of background providing online consulting services to small and mid-size businesses. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network experts of any independent computer services company in the world. Progent has provided online technical assistance and consulting to clients in every state in the U.S. (Check out testimonials from Progent's clients.)
Reselling Progent's Services Under Your Own Brand
Progent's consulting program for network service providers offers seamless resale to your clients of professional services. Progent bills you exclusively and works under your instructions to deliver your clients consulting and support services under your branding. In addition, Progent has an affordable Extended Hours Support Service for customers who require 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Providers
Ticketing is the enabling technology behind a successful Help Desk. But enterprise-grade ticketing systems are not just expensive to acquire and staff, but a hassle to set up and maintain. Smaller IT service companies do not have the necessary resources. Progent's Help Desk and ticketing solution offers IT service firms a practical way to retain their own branding while delivering their clients world-class desktop support backed by a best-of-breed ticketing system and supplemented by fast escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Providers
Progent's Call Center and ticketing solution for IT support organizations leverages Progent's sizable investments in highly scalable ticketing software, a remote desktop services staff, and a group of geographically distributed subject matter experts. You can use Progent's ticketing system exclusively or Progent can establish communications with your existing ticketing system. The features available with Progent's Help Desk and ticketing program enable you to increase your support workload, the range of technical issues your company can take on, the number of {geographies you can service, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT service companies include:
- Progent's online desktop support group delivers Level 1 end user assistance with 1-hour SLA to commence work during normal work hours.
- Standard support times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is available at additional cost.
- Optional onsite support in larger metro areas is offered throughout the US at additional cost.
- You have complete control of your customers and billing.
- Your customers enter requests by means of your custom branded web portal, an 800 phone number, or by sending a message to your specified email address.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified remotely until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting expertise for IT service providers allows you to act as a sole point of contact for virtually all IT guidance and troubleshooting your clients may need. You can build your team and strategic in-house competencies steadily without being forced to turn down new business due to a gap in in-house expertise or the absence of personnel.
Key features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a seamless supplement to your in-house support team, responding to your direction, and invoices you instead of your customer.
- Granular Billing: Progent bills on a per-minute basis to reign in expenses.
- Extensive Service Documentation: Progent utilizes an enterprise-class service reporting platform to ensure that all services performed are thoroughly documented. This makes it easy for your IT support organization to shift service assignments to internal consultants when you have sufficient people and relevant technical skills.
- Safely Grow Your Service Business: You can easily and safely accept additional jobs outside your main fields of excellence and open additional territories without assuming the risks involved with expanding your head count too rapidly.
- Re-enforce Your Name: You can improve your positioning as a comprehensive network support firm by delivering more solutions to more clients using your own brand.
- Flesh Out Your Services Portfolio: Progent offers top-tier support in a broad range of IT disciplines and can be a dependable resource for expanding your IT support operations.
- Rapid Escalation: Thanks to a sizable roster of senior technology experts available, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging issues can be handled fast.
- Keep Your Clients Happy: Happy customers keep coming back. By teaming with Progent, you can keep delivering solutions without ever forcing clients to seek help from your competitors.
- Remote Support Experts: For two decades, Progent has delivered online IT support from Call Center services to high-level consulting. Efficient online support saves money while delivering quick results.
- Major Industry Certifications: Progent’s engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Memphis, Tennessee Businesses
Progent's veteran roster of certified consultants and technical experts can deliver Memphis, Tennessee organizations a wide range of online consulting and debugging expertise. Areas of expertise covered under Progent's consulting program for network service firms include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- AD Design
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Azure, Amazon AWS, Google Cloud Platform
- Online IT Support
- Telecommuter Integration
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Consultants
- Cybersecurity Consultants
- Business Continuity Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Data Center Support
- System Center Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Management
- Windows Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- BYOD Integration
- Apple iPhone Integration
- Android Phone Management
- Ransomware Defense
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Learn More About Progent's Reseller Program for IT Service Organizations in Memphis, Tennessee To learn additional details about Progent's consulting program for IT service firms in Memphis, Tennessee, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Windows Server 2012 R2 Hyper-V 3.0 Professional
24/7 Technical Consultant Microsoft Hyper-V 3.0 Virtual Machines
Widows Server 2012 R2 Hyper-V improves virtualization in important areas such as multitenancy, agile infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to take advantage of Hyper-V to install and maintain virtual servers to cut network costs and enhance availability.
Palo Alto Networks App-ID Cybersecurity Firms
Palo Alto Networks App-ID Security Organization
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security solution that extends across your on-premises and cloud assets and protects any user at any location with any device.
Power BI Dashboards Design Firm
Coder Power BI Pro
Progent's Power BI consultants can assist your business to plan, install, manage, enhance or debug your Power BI solution. Progent can also assist you to prepare your source data for Power BI reports and dashboards. Progent can show you how to build and manage an on-premises, cloud, or hybrid architecture for Power BI.
Consultant ProSight network infrastructure documentation management
Specialist IT documentation management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of the time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Microsoft Certified Partner Service Database Consultants
24-Hour Remote Support Services Services Documentation
Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation transmitted by every staff member to each client. The practice of documenting and organizing service records results in more efficient service and avoids a slew of common problems such as when a service customer is virtually held captive to a consultant who won’t let go of vital service information.
Internet Security and Acceleration Server Online Help
24-Hour ISA 2004 Enterprise Edition Server Support Outsourcing
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
High-Availability Failover Clustered Servers Technical Support
Expert Microsoft Certified Microsoft Windows Server 2003 Cluster Online Support
Progent provides Windows Cluster Server consulting to help your business utilize fault-tolerant clustered servers that can deliver 100% uptime. Windows cluster servers for non-stop networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Server Cluster. By showing you how too plan fault-tolerant clustered server solutions around Windows Clustered Server 2003, Progent’s Premier Windows consultants make sure that your zero-downtime clustered servers are configured to optimize the competitive value of your IT system.
MCSE Expert Certified SharePoint 2019 Web Parts Engineer
SharePoint Server 2019 Migration Technical Support
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a seamless intranet system.
Consulting Services Meraki MS 400 Series Switch
Meraki and Catalyst Switch Information Technology Consulting
Cisco's Meraki line of switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting expertise to assist you to plan and deploy a productive network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to ensure security, develop and validate a disaster preparedness strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking infrastructure.
Internet Security and Acceleration Server 2006 Specialist
Online Consulting ISA 2006
Application Publishing with ISA Server 2006 provides greater control over intranet resources while enabling enhanced productivity by making these applications available to authorized remote or mobile users. ISA Server 2006 can guard business applications, services, and data across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 consultants can help you plan, deploy, configure, and maintain Internet Security and Acceleration Server on your network so your company achieves a highly functional and affordable combination of protection, productivity, and speed.
ISA 2000 Server Technical Consultant
Consultants ISA 2004 Enterprise Edition Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing ISA Server-based security installations for information systems with many offices, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection needs without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
wireless IP phones and Meraki APs Specialist
Aironet Technology Consulting
Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Solaris Services
Professional Solaris
If your company computer system combines Solaris platforms with Windows, Progent can assist you to integrate your servers into a unified network that permits all your operating systems to coexist for simple management, seamless dataflow, high availability, enhanced performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence support offerings include network infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Contact Center services.
Citrix desktop virtualization Services
Consulting Citrix Receiver
For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist you to design a XenDesktop solution that maximizes the business value of your information system; integrate XenDesktop software with your servers, user computers, and peripherals; migrate your older virtual desktop software to current versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to maintain XenDesktop efficiently.
WLAN controller Technology Consulting
wi-fi controller Online Help
Progent's Cisco-certified Wi-Fi consultants can assist you to evaluate the benefits of using Catalyst Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can assist you to maintain and debug your existing wireless environment or help you design and carry out a smooth migration from earlier generation wireless controllers to current solutions.
Immediate Microsoft Windows Network Security Consultant
Microsoft Windows Technology Consulting
Progent’s IT outsourcing packages offer affordable computer support for small companies. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or building a web-based eCommerce application, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing network support budgets to grow in a more linear and controlled fashion than is feasible by building up a large, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network architecture for your critical business software based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
NetApp MetroCluster and FlexPod Services
Professional NetApp Clustered Data ONTAP
Progent can provide enterprise clients the services of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN environments efficiently based on best practices.
Emergency VMware VCDX certified Engineers
VMware vCloud Director vCD Professional
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a repeatable runbook for recovering applications and services rapidly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also allows non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.
Cisco Network Management Consulting Companies
Network Management Outsourced IT Management Services
Progent's Cisco-Premier network management engineers can help you to run Cisco's management utilities alongside a selection of powerful third-party applications to create a comprehensive network management solution to keep your environment operating smoothly, conserve limited resources, protect your data, recover quickly from hardware breakdown or malicious attacks, and enable you to add or reassign network resources sensibly and affordably as your company grows.
Wireless Site Survey Support Services
Remote Wireless Site Survey Specialist
Progent’s Wireless Site Survey makes it easy to plan and install a wireless LAN customized for your environment, offering you a WLAN that has the coverage, performance, load-handling capability, QoS, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service.
Windows 10 Training Online Consulting
Windows 10 Cortana On-site Technical Support
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter connectivity, security and compliance, streamlined deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
Microsoft Experts Small Company Support and Help
Small Business Network Computer Engineer
If you have a small business information system with 10 to 50 desktop clients, Progent's network outsourcing services save your organization from dependence on single independent consultant while giving you affordable and dependable access to enterprise-class technical expertise. By delivering IT consulting service when you require it, offering specialized knowledge for key applications, delivering value-added support such as automated network monitoring, and charging only for support you receive, Progent offers you an economical solution for maximizing the productivity of your small business information system. Progent is the smart way for small businesses to build and maintain a reliable and secure information system and to have quick access to the skilled consulting ordinarily restricted to enterprises who are able to support a large in-house IT organization.
Support Desk Services Computer Consultant
Network Support Help Desk Services On-site Technical Support
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Help Desk services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Open Now Risk Assessment Online Consulting
CRISC Risk Identification Specialist
Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery plan in case of an IT network disaster. Progent can show you how to develop a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, high-availability system solution that addresses availability issues involving a broad range of infrastructure technologies and processes.
Consulting Services SharePoint 2013 eDiscovery Center
24-7 Integration SharePoint 2013 Newsfeeds
Progent has been delivering SharePoint support since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can assist in individual tasks associated with your SharePoint 2013 migration.
System Testing Consultant
Consulting Services PXE evaluation Lab
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for new products and technologies. For Progent customers without sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.
Hybrid Office 365 integration Information Technology Consulting
Remote Technical Support Hybrid Exchange Online and Exchange on-premises
Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly combine local and cloud-based resources.
Microsoft and Cisco On Demand IT Staffing Professionals
On Demand Staffing Network Consultant
Progent's temporary IT staffing services allow organizations to meet the need for IT professionals without incurring the expense and hassle associated with identifying and hiring experienced technical workers and without adding to your permanent head count.
At Home Workers Network Infrastructure Technology Consulting Services
Top IT Consultants At Home Workers Infrastructure
Progent can assist small and mid-size companies to design, deploy and troubleshoot the infrastructure for telecommuters.
MetaFrame On-site Support
XenApp Application Virtualization Technology Professional
Progent's Citrix-certified consultants can assist your business to plan, install, manage, and troubleshoot a virtual application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to manage and maintain a remote datacenter that offers high availability, advanced protection, and fast disaster recovery.
24x7 Consultant Services SQL Server 2016 Monitoring
Online Help Microsoft SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, uptime, BOYD support, and integrated BI. Innovations include PolyBase for handling structured and unstructured files simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist businesses of all sizes to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Dynamics GP 2015 SQL Server Analysis Services Engineer
Dynamics GP 2015 Power BI Development Company
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud integration, works with the most popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the many IT and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this powerful product.
Microsoft SMS Support and Integration
SMS Server Migration Computer Consulting
Progent’s Microsoft certified consultants offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical applications rapidly and automatically to specified workers, lower software costs and adhere to licensing agreements by determining usage profiles, improve Windows security by improving your awareness of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by fully utilizing the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and resource tracking management including program and appliance inventory.
Top Quality UNIX System Consulting Services
Solaris Services
Progent's UNIX platform support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient single consulting firm to help you build and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Slackware.
SCCM Azure Integration Computer Engineer
SCCM Distribution Point Consulting
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
CCIE Certified Computer Consultant Aironet
Aironet 802.11ac AP Technology Consulting
Progent's Cisco certified wireless networking experts can provide affordable remote and onsite help for both legacy and current Wave 2 Aironet wireless access points and Progent can help your business to design and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet access points.
Juniper NetScreen 5400 Firewall Security Evaluation
Juniper NetScreen IPsec VPN Cybersecurity Firms
Progent's Juniper Networks-authorized NetScreen engineer can assist you to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-technology environments.
Network Consultant Office SharePoint Server 2007
SPS 2007 Remote Support
Progent’s Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a central spot for your workers or clients to access, organize, share and manipulate useful data, files, and applications and to communicate with other people. It enables faster and better decisions, more efficient sharing across teams and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and outside an organization. Windows SharePoint Services connect employees, customers, workgroups and projects with the information they’ve created in a way that makes data easy to locate, retrieve and apply.
System Center 2016 Operations Manager Online Consulting
Online Help System Center 2016 Hybrid Cloud Integration
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and fixing System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Computer Consultants Exchange Server 2003 Upgrade
Exchange 2003 Server Upgrade Professional
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to complete your project rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
CISSP Certified Cybersecurity Auditor Engineers
CISSP Certified Security Manager Specialists
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can create cost-effective security systems that protect a small business against modern malware attacks or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile clients sharing IT resources spread across a mix of physical datacenters and various clouds.
Power BI Service Development Company
Power BI Pro Development Firm
Progent's Power BI experts can help your business to plan, deploy, maintain, update or debug your Power BI solution. Progent's database experts can help you to organize your source data for Power BI visualizations. Progent can help you implement and administer a local, cloud, or hybrid architecture to run Power BI.
Ubiquiti UniFi WiFi access point Services
Consultant Ubiquiti Security Gateway
Progent can provide fast access to the expertise of seasoned wireless specialists who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi access points for your business and assist you to design, install, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi wireless access points for optimal signal coverage and throughput.
Emergency Computer Consultant Exchange Server
Computer Engineer Exchange 2010
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining email systems for businesses in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email system offers security, fault tolerance, easy access for remote and wireless users, time-saving management tools, and seamless integration with telephony. Progent offers consulting and integration services for Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 or Exchange 2013 Server.
Technology Consulting CIO
CIO On-site Technical Support
Progent can provide the part-time services of a veteran CIO to offer a broad perspective to assist you pick and maintain network technology to match your current situation and that can be a solid foundation for your future growth. Progent's temporary Chief Information Officer services offer financial leverage to organizations trying to optimize the benefits from their network investment but who are unable or hesitant to take on another high-level position to their head count. Since Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading OS platforms and networking technologies plus a broad range and business software, Progent is in a unique situation to provide unbiased recommendations along with expert technical support for creating IT systems that fit the special requirements of your business.
Exchange 2013 Integration Remote Support
Exchange 2013 Data Loss Prevention Professionals
Exchange 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect vital IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange 2013, create a cost-effective test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and management for Exchange Server 2013.
Computer Outsourcing Spam filter
Urgent System Engineers Microsoft Exchange Server 2003
Progent's Microsoft-certified consultants have more than a decade of experience delivering unified communications support for customers ranging from small businesses to global corporations. Progent offers affordable support for all versions of Exchange Server to enhance email and virus security, design high availability email environments, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in planning and implementing a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. Progent also provides support for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major web browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
24x7x365 Services CISSP Certified Cybersecurity
CISSP Certified Security Manager Professional
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any facet of information system security. Progent can help create efficient cybersecurity systems that guard a small business against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that accommodate local, remote, and mobile clients sharing IT resources spread across multiple physical datacenters and various clouds.
SPS Consulting
Online Help Windows SharePoint Services
Progent’s Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for efficiently coordinating people, groups and data. SharePoint offers a common location for your employees or customers to access, manage, share and interact with relevant information, documents, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can assist you to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Modern Network Security Integration
After Hours ProSight Ransomware Rollback Support and Integration
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Office Excel 2013 Engineers
Expert Development Excel Power BI
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad range of remote services to help your organization to plan, develop, test, install, manage, and debug applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel solutions to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent offers on-demand help to clients looking for a fast solution to a stubborn issue associated with Office Excel and Progent can also provide full project management support for upgrading or creating line-of-business applications based on Excel. Progent's affordable online training classes for Excel can be custom tailored to meet the special requirements of individual users or groups.
Computer Network Specialist Cisco Planning
Emergency Cisco Management Design Firm
Progent can help you to deploy Cisco's infrastructure technology to build a robust foundation for your onsite, cloud-centric, or hybrid data center and improve operations in vital areas such as resource consolidation, security and compliance, manageability, availability, and recoverability.
