Mission Viejo Consultants for IT Support Providers
Short-Term Support Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Mission Viejo
Progent’s consulting services for network service organizations in Mission Viejo California allows you to offer your customers Progent's consulting expertise and Help Desk support using your brand as a transparent extension of your in-house IT services group. This can put you on the fast track to grow your revenue, flesh out your service portfolio, satisfy your customers, and increase your profits.
Progent's roster of network infrastructure engineers, desktop support technicians, network administrators, and data security consultants have acted as transparent supplements to the support groups of some of the country's biggest IT service firms. Progent’s range of expertise allows you to widen the capabilities of your IT support practice, and Progent’s transparency lets you strengthen and protect your company's brand.
Progent is a network support firm with two decades of background delivering online expertise to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco-certified CCIE network engineers of any private IT services firm in the world. Progent has provided remote IT assistance and consulting to customers in every state in the country. (Check out testimonials from Progent's customers.)
Providing Progent's Services Under Your Own Brand
Progent's consulting program for IT service organizations offers transparent resale to your clients of world-class services. Progent invoices your firm exclusively and performs under your direction to provide your clients support services under your brand. Also, Progent has a low-cost Off-hours Support Service for clients who require 24x7 technical support.
Help Desk and Ticketing for IT Service Firms
Ticketing systems are fundamental to an effective service desk. But modern ticketing systems are not only expensive to acquire and staff, but a hassle to set up and maintain. Small or niche IT support providers do not have the required resources. Progent's Call Center and ticketing solution offers IT service organizations an economical way to retain their own branding while delivering their customers responsive desktop support backed by a best-of-breed ticketing platform and supplemented by fast escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Providers
Progent's Service Desk and ticketing solution for IT support firms takes advantage of Progent's sizable investments in highly scalable ticketing technology, an online desktop services staff, and a group of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can set up data interchange with your existing ticketing system. The features offered with Progent's Call Center and ticketing services allow you to expand your support workload, the diversity of technical issues your business can take on, the number of {geographies you can service, and your hours of availability.
Key features of Progent's Call Center and ticketing program for IT support organizations include:
- Progent's online desktop support staff delivers Level 1 end user assistance with 1-hour SLA to commence work during standard work hours.
- Standard service times are from 5am to 7pm PST, five days a week.
- Extended support is offered at additional cost.
- Optional on-premises support in larger metros is offered throughout the US at extra cost.
- You have full control of your clients and billing.
- Your clients submit requests via your branded web portal, a toll-free number, or by directing a message to your dedicated email address.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified online until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Firms
Progent's consulting for IT service providers allows you to become a single point of contact for practically all IT guidance and troubleshooting your customers may require. You can grow your team and strategic in-house competencies steadily without having to say no to new business owing to a lack of in-house expertise or a shortage of bandwidth.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a transparent supplement to your in-house IT service team, responding to your management, and bills you rather than your client.
- Granular Billing: Progent charges by the minute to minimize expenses.
- Detailed Service Documentation: Progent uses an enterprise-class documentation platform to make sure all services delivered are fully described. This allows your IT support organization to shift account responsibilities to internal consultants when you have sufficient people and appropriate technical skills.
- Safely Grow Your IT Support Practice: You can quickly and efficiently accept more opportunities outside your core areas of excellence and open new territories without assuming the risks involved with expanding your head count too rapidly.
- Strengthen Your Name: You can solidify your positioning as a comprehensive IT support firm by offering more services to more clients under your own company name.
- Flesh Out Your Services Portfolio: Progent offers top-tier support in a wide range of IT disciplines and can act as a dependable resource for expanding your IT service business.
- Rapid Problem Escalation: With a large team of high-level technology experts ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the toughest issues can be handled fast.
- Keep Your Customers Happy: Satisfied clients stick. By teaming with Progent, you can continue making your customers successful without ever requiring clients to seek expertise outside the fold.
- Online Support Professionals: For two decades, Progent has delivered online IT support ranging from Help Desk services to advanced consulting. Effective remote support saves money and produces quick solutions.
- Advanced Industry Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold advanced certifications including CISSP, CISA, and GIAC. Learn more about Progent's certifications.
Progent's Practice Areas for Mission Viejo, California Companies
Progent's nationwide team of certified consultants can provide Mission Viejo, California organizations a broad array of online technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for IT service organizations include:
- Exchange Server 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory Design
- Office 365 Configuration
- Dynamics GP (Great Plains) Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Online Network Troubleshooting
- Teleworker Support Services
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Consultants
- Security and Compliance Monitoring
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support
- Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Windows Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- BYOD Integration
- Apple iPhone Integration
- Google Android Smartphone Management
- Ransomware Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Find Out More About Progent's Consulting Support for IT Service Providers in Mission Viejo, California To learn more information about Progent's consulting program for IT service firms in Mission Viejo, California, call 1-800-993-9400 or see Contact Progent.
An index of content::
Exchange 2007 Online Troubleshooting
Urgent Exchange 2007 Edge Server Integration
Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Network Health Check Engineer
Remote Network Monitoring Engineer
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner and safer AD implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include easier network management, better compliance with information security standards, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and higher availability.
macOS and Windows integration Integration
Apple iPhone and Windows integration Online Support
Progent's support specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into cohesive environments with resource sharing and workgroup support. Allowing efficient cooperation among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Windows and Apple consulting makes it possible to provide expert assistance to companies that rely on these platforms to keep their strategic advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows network.
Macintosh Virus Recovery Online Troubleshooting
Support Outsourcing Mac and Cisco Security
Progent's CISM-certified security staff can show you how to protect your Apple Mac environment through professional support offerings such as running security tests, clean up after virus and denial of service attacks, setting up firewalls, integrating secure remote and mobile access, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan adapted for the particular objectives of your business network.
SQL Server 2014 Monitoring Online Help
SQL Server 2014 In-memory ColumnStore Technical Support Services
Microsoft SQL Server 2014 incorporates major improvements in key areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services that include planning, deployment, administration, remediation, and software development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Online Office Outlook Instruction
Online Office Access Training Consultancy Firms
Progent offers customized online instruction for popular client apps and environments such as Microsoft Office Excel, Word, PowerPoint and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the advantages of traditional physical classroom instruction, such as instant interaction between clients and trainers, but eliminates the expenses of travel and the hassle of attempting to synchronize the schedules of many students. Available to individuals or groups of all sizes, Progent's live online training allows the teacher to conduct the seminar from a remote office while the students can be spread across a campus or all over the the U.S. Live online education deploys powerful learning aids such as broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be short and personalized to specialized subjects or extended in time and broader in scope.
Microsoft Proxy Server Technical Support Services
ISA Server IT Consultant
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with many offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Windows 2003 Server Network Engineer
Largest Windows 2003 Computer Consulting
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft integration, assures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your business strategy. Progent can also help you with planning, deploying, administering and troubleshooting powerful IT applications powered by Windows Server, and can assist your migration from Windows 2000 or Windows NT.
Computer Specialists OpenBSD
Sun Solaris Consulting
Progent's UNIX family support services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.
Technology Professional Private Cloud Hosting Services
Consultant Private Cloud Hosting
Progent’s private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restore. You can take advantage of Progent’s private cloud hosting service to eliminate large capital costs for the acquisition, maintenance, and management of network equipment and data center facilities while achieving the highest levels of network reliability and security.
Dynamics GP Accounting IT Services
Top Dynamics GP Software Outsourcing
Progent’s Microsoft certified experts provide a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution built, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP line, provides an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to deploy and integrate, and with its modular design you can purchase only the capability you currently require, with the option to expand clients and increase capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, customize and administer Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP/Great Plains.
Microsoft Exchange Server 2016 Migration Support and Help
Microsoft Certified Exchange 2016 Migration Planning Support Outsourcing
Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
UNIX Online Specialists
Sun Solaris Remote Technology Professional
Progent offers national online phone support and troubleshooting services for companies that run Solaris environments or whose IT systems feature a mix of Solaris and Microsoft products. Online network consulting provides optimum leverage for your IT dollar by extending user efficiency and limiting the time charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by going to your site. In most of cases your network problems can be dealt with over the phone or through a mix of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP certified security specialists to help with the most challenging network problems.
Award Winning Engineer Dynamics GP 2015 Azure Integration
Remote Microsoft Dynamics GP 2015 Custom Programming Consultant
Microsoft Dynamics GP 2015 R2 features a new design that improves cloud readiness, works with popular smart phones and tablets, allows single sign-on with Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the broad technical skills and hands-on experience to resolve the critical technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the business value of your investment in this mission-critical product.
After Hours Ragnar Locker ransomware recovery Engineer
Top Ranked Engineers ransomware cleanup and recovery
Progent's proven ransomware recovery experts can help you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
IT Outsourcing Examples Article
Article IT Outsourcing Examples
Progent’s IT outsourcing services offer budget-friendly network support for medium-size companies. Whether it includes planning system architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can smooth out costs and eliminate risks, allowing IT support expenses to grow in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust system foundation for your vital Windows-based applications including Windows Server 2008, Exchange Server, and SQL Server.
Nagios Computer Consultants
MRTG for Linux Specialist
Nagios and MRTG are useful, free monitoring utilities that run under the Linux OS and can be deployed to monitor UNIX/Linux environments, Microsoft Windows networks, or mixed-platform systems in which the Linux OS and MS Windows coexist. The Nagios monitor lets system managers to monitor system services such as SMTP, HTTP, FTP, and PING. MRTG allows you to graph the traffic through SNMP-enabled network devices such as processors, routers, and switches. Progent's system integration engineers can assist you to utilize both these utilities to tune and troubleshoot your computer network.
Best Information Transfer Consulting
Knowledge Transfer Technical Consultant
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent has little competition. Small businesses who utilize familiar independent service providers or who maintain internal IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Remote Desktop Connection for Mac Computer Consultants
Consultant VBA for Mac
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Mac with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows systems.
Consultant Price Computer Support
Network Consulting Group Consulting Hourly Rate
Progent's pricing policy is to bill for phone support and in-person visits per minute. Consequently, you pay exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no minimum fee and requires no retainer for services provided during normal working hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for quick fixes so you won't be forced to permit minor problems to stay unaddressed.
24x7x365 Microsoft SQL Server 2014 Remote Technical Support
Microsoft SQL Server 2008 Professional
Progent’s Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of enterprise-class business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.
Macintosh OSX Integration Services
OS X Integration Services
Progent's experts offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can assist clients to migrate to macOS from Mac OS X or earlier versions of OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad synchronization, or migrating to Apple's iCloud. For business environments built solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and maintaining a network infrastructure that is available, secure, fast and aligned with your organization's objectives.
Outsourcing Desktop Help Desk Services
Helpdesk Management Services Computer Consulting
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Support services are offered at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle challenging problems.
Support Services SQL Server 2014 Cardinality Estimation
SQL Server 2014 Onsite Technical Support
SQL Server 2014 includes major improvements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including system design, configuration, administration, troubleshooting, and application development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
Citrix Essentials Consultant
Citrix and Microsoft Hyper-V Consultant
Progent's Citrix consultants can assist you to assess the business benefits of the available editions of Essentials for Hyper-V, assist you to integrate Citrix management utilities in your Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and fault tolerance of your virtualized environment while lowering the cost of resources and support and streamlining administrative processes.
Cisco AnyConnect Professional
Consultant Services Firepower
Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Online Microsoft Publisher Training Small Business IT Support Firms
Immediate Online Office PowerPoint Train
Progent's webinar training classes provide small companies the cost savings, convenience, and versatility of web-based learning and the proven pedagogic techniques of experienced instructors who utilize the latest technology to emulate real-time, participatory learning environments. Progent offers remote education for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and reporting solutions including MS Dynamics GP; as well as additional leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
ISA 2004 Server Computer Consultant
Microsoft ISA Server Technology Consulting
Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can help your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Consulting Windows Server 2003
Windows 2003 Server Online Troubleshooting
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, ensures you success in identifying the edition and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with designing, installing, administering and supporting powerful information technology applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Windows NT.
Cisco Certified CCIE Network Consulting Organization
Cisco CCIE Remote Design Companies
Progent can provide fast remote access to Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your environment using powerful remote support tools to deliver quick and economical troubleshooting and remediation of critical network problems.
Microsoft Certified Information Technology Consulting SQL Server 2019 and Kubernetes
SQL Server 2019 and Python Outsourcing
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and on-premises consulting, application development, and technical support services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a seamless information management system.
SQL Server 2016 and VMWare Integration
24-Hour SQL Server 2016 AlwaysOn Availability Groups Integration Services
SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, uptime, mobile computing integration, and built-in BI. New features include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
24 Hour Microsoft Certified Partner Technical Support Services Microsoft Firewall
Integration Services Microsoft Firewall
Progent’s Microsoft certified consultants offer small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT system from attack by external and inside threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as HTTP, which enables these products to detect many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist you to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
Infor SyteLine CloudSuite CPQ Professionals
Infor CloudSuite 9.00 Consultant
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of critical business processes to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that can range from occasional guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Office 365 integration, disaster recovery planning, and database administration.
