Sandy Springs Consulting Expertise for IT Support Companies
Temporary IT Support Help
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for IT Service Firms in Sandy Springs
Progent’s consulting services for IT service firms in Sandy Springs Georgia allows you to offer your clients Progent's consulting and Help Desk support under your own branding as a transparent augmentation of your regular IT support team. This can put you on the fast track to add to your client base, close gaps in your service portfolio, satisfy your clients, and increase your profits.
Progent's team of network engineers, PC integration and troubleshooting specialists, network administrators, and data security professionals have acted as transparent adjuncts to the IT staffs of some of the country's biggest IT support firms. Progent’s breadth and depth of technical knowledge allows you to broaden the scope of your IT service practice, and Progent’s close integration with your support team helps you strengthen and protect your branding.
Progent is a network consulting company with 20 years of experience delivering remote consulting services to small and mid-size organizations. Progent is a Microsoft Partner and has one of the largest groups of Cisco CCIE network experts of any independent IT services firm in the world. Progent has delivered online technical assistance and consulting to clients in every state in the country. (See testimonials from Progent's clients.)
Reselling Progent's Services With Your Branding
Progent's consulting program for network service firms features seamless resale to your customers of world-class IT services. Progent bills you directly and performs under your direction to deliver your clients consulting and support services under your brand. Also, Progent offers an affordable Extended Hours Support Service for clients who require 24x7 technical support.
Help Desk and Ticketing for IT Service Organizations
Ticketing systems are fundamental to a successful Help Desk. But full-featured ticketing systems are not only costly to license and staff, but also a hassle to configure and maintain. Small or niche IT support companies do not have the required resources. Progent's Service Desk and ticketing program gives IT service organizations an affordable way to retain their own branding while providing their clients world-class desktop support services backed by an advanced ticketing platform and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Service Desk and ticketing program for IT support companies leverages Progent's investments in highly scalable ticketing technology, a remote desktop support staff, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can set up communications with your current ticketing system. The features available with Progent's Help Desk and ticketing program allow you to expand your physical and virtual support workload, the range of technical issues your company can handle, the locations you can serve, and your overall availability.
Important features of Progent's Help Desk and ticketing program for IT service organizations include:
- Progent's online desktop support staff provides Level 1 end user support with 1-hour service level agreement (SLA) to commence work during normal business hours.
- Normal service hours are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is available at additional cost.
- Optional onsite service in larger metros is available throughout the country at extra cost.
- You keep full control of your clients and billing.
- Your clients enter incident reports by means of your own branded Internet portal, a toll-free number, or by directing an email to your designated mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online while they are active.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SBEs.
Progent's Consulting for IT Service Organizations
Progent's consulting expertise for IT service organizations allows your support team to become a single source for practically all IT expertise your clients may need. You can build your staff and core in-house competencies at your own pace without being forced to decline opportunities due to a lack of in-house expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent works as a seamless supplement to your internal support team, responding to your direction, and invoices your firm instead of your customer.
- Granular Billing: Progent bills on a per-minute basis to minimize costs.
- Detailed Service Documentation: Progent utilizes an advanced service documentation platform to ensure that all services performed are fully described. This allows support group to shift service assignments to internal personnel when you have sufficient people and relevant technical skills.
- Safely Grow Your IT Support Business: You can quickly and safely accept more jobs outside your core areas of expertise and serve new territories without assuming the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Name: You can improve your mind share as a full-spectrum network service provider by offering more solutions to more clients under your own company name.
- Add to Your IT Support Portfolio: Progent offers top-tier support in a broad range of technologies and can act as a reliable reservoir of skills for growing your IT support operations.
- Rapid Problem Escalation: Thanks to a sizable team of high-level technology experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging problems get resolved fast.
- Keep Your Clients Satisfied: Satisfied customers keep coming back. By teaming with Progent, you can keep delivering solutions without ever requiring clients to seek expertise outside the fold.
- Online Support Professionals: For 20 years, Progent has provided online IT support from Call Center support to advanced consulting. Efficient online support cuts costs while delivering fast results.
- Major Industry Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Sandy Springs, Georgia Businesses
Progent's veteran roster of certified consultants can deliver Sandy Springs, Georgia organizations a broad array of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- AD Design
- Office 365 Configuration
- Dynamics GP Reporting
- Microsoft Azure, AWS, Google Cloud
- Online Network Technical Support
- Teleworker Support Services
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Troubleshooting
- Cybersecurity Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Programming
- Virtual Server Automation
- Windows Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- iPhone and Android Management
- iPhone Support
- Google Android Smartphone Management
- Ransomware Defense
- Backup/Restore Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business and Microsoft Teams
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Find Out More About Progent's Reseller Support for IT Service Firms in Sandy Springs, Georgia To learn additional details about Progent's reseller program for network service organizations in Sandy Springs, Georgia, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Automated Desktop Inventory Support and Integration
ProSight Remote Monitoring and Reporting Remote Troubleshooting
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of vital assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they can disrupt productivity.
ProSight Ransomware Rollback Computer Consultants
ProSight Endpoint Protection Services Specialists
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis tools to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the entire malware attack progression including protection, identification, containment, cleanup, and forensics. Key features include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats.
Microsoft Exchange IT Consulting
On-site Support Microsoft Exchange
Years of experience with Microsoft's email products makes Progent one of the most knowledgeable IT consulting firms in California for configuring email systems based on Exchange Server 2000. Progent is expert in helping small businesses get all the advantages of Exchange Server under common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 Email system, and outsourcing your Microsoft Exchange Server management.
Windows 7 64-bit Upgrade Small Office Network Consulting
Microsoft Windows 7 Consult
Progent's certified engineers offers offsite and onsite support expertise to help your company to administer, support, and repair computers powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote system monitoring and alerts.
ProSight Email Guard Content Filtering Service Consult
Specialists Email Virus Fingerprint
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized management and world-class security for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter.
Application Programming Professionals
ASP Contract Development
For help writing, improving, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progent’s team of programmers, database designers, and project managers can help make sure you get the project done on schedule and within budget. Progent's seasoned software programmers offer affordable and efficient online help for projects as simple as writing Vidual Basic macros for Office Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server or Oracle.
Emergency Windows Server 2008 Hyper-VI Network Consultants
Microsoft Windows 2008 R2 Remote Support Services
Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your business, create pilot programs and rollout strategies, install Windows Server 2008 with your IT environment and applications, educate your support staff how to use enhanced administration utilities, and provide ongoing consulting and tech support via budget-friendly alternatives including Contact Center service and online technical support.
SonicWall PRO Security Consulting
SonicWall PRO Security Certification
Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your business operations.
Expert Training Online Technical Support
Computer Engineer Knowledge Transfer
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their scope, Progent can focus on offering high-value services where Progent has little competition. Small companies who work with familiar independent consultants or who employ in-house support personnel benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, secure, and productive.
Virtual Helpdesk Support and Help
Configuration Virtual Support Desk
Progent's Standard Help Desk Services provide a comprehensive solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.
Information Assurance Consultant Services
Security Incident Response Engineers
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer support for any of the security disciplines addressed within GIAC accreditation such as evaluating infrastructure vulnerability, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
CRISC Certified Risk Monitoring Support and Integration
Risk Mitigation Remote Technical Support
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT network disaster. Progent can help you develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, zero-downtime network architecture that takes into account availability issues covering a wide array of network technologies and procedures.
Telecommuter VoIP Computer Engineer
Telecommuter IP Voice Troubleshooting
Progent can help small and mid-size organizations to configure IP voice platforms to give their teleworkers the benefit of virtual extensions of the company phone system.
SCCM 2012 Site Hierarchy Design Network Consulting
SCCM 2012 Reporting Consulting Services
Progent can help your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 environment to accommodate your changing IT requirements. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
VPN IT Consulting
Information Technology Consulting VPN
Cisco's network security and offsite access technology for small organizations provide a complete line of manageable security products to help protect your local and remote information system. Cisco's VPN line includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who are able to help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit most closely with your company goals.
Altaro VM Backup Management Computer Engineer
Altaro VM Backup and vCenter Specialists
Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for specific files and emails, support for Windows Server CSV and for vCenter for handling large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of services to assist you to design, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup.
Apple OS X Tiger Onsite Technical Support
Online Support Services Macintosh OSX
Progent's consultants can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also help you with iPhone support and iPad synchronization, or migrating to Apple's iCloud. For computer networks based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.
Cisco Firepower 1000 Series Firewalls Remote Support Services
Cisco Firepower 9300 Series Firewalls Network Consulting
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, manage and debug firewall solutions based around ASA 5500-X firewalls with Firepower Services.
Solaris with Windows Specialists
UNIX with Windows Outsourcing
Progent's UNIX platform consulting experts offer small and mid-size companies and software developers support for administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience provides you with an easy one-stop source to help you create and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Remote Wireless Site Survey Onsite Technical Support
Online Wireless Site Survey Network Consultants
Progent’s Wireless Site Survey assists you to plan and install a wireless network optimized for your facilities, providing you a WLAN that delivers the reception, performance, load-handling capability, QoS, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.
At Home Workforce Video Conferencing Outsourcing
Offsite Workforce Video Conferencing Specialist
Progent can assist small and medium-size organizations to configure and troubleshoot teleconferencing solutions to enable their telecommuters to communicate efficiently with teammates and clients.
Microsoft Certified Monitoring and Reporting IT Services
Monitoring and Reporting Specialist
Progent offers a variety of network service packages for small businesses. These information technology outsourcing and server monitoring solutions are built around the proactive problem handling capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and IT management software platform that monitors the reliability, throughput, and security of your network and isolates incipient troubles before they can disrupt your network. With Progent's affordably priced IT support programs, small businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
Dynamics GP Great Plains Accounting Computer Consultants
Dynamics GP Accounting Support and Help
Key features of Dynamics GP/Great Plains software include a modular structure that allows you to buy only the components you require, a standards-based foundation built on Microsoft technologies to protect your investment and provide a tightly integrated environment, advanced reporting capabilities that allow you to monitor all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate information from virtually any database or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it possible to create custom programs. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP consultants to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.
Solaris Migration Consultant
Solaris-Windows Upgrade Consulting
Progent can assist your business to design and implement a smooth transition from a Sun Solaris-powered information system to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your data and minimize productivity discontinuity by designing an effective migration plan that protects your current assets in Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing infrastructure, transition planning and testing, Microsoft Exchange migration support, data and application migration, and server and storage system transition and economization.
Microsoft Certified Expert Dynamics GP Accounting Consultant
Dynamics GP/Great Plains IT Consulting
Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics solution that unifies information and operations throughout your business, interfaces easily with other solutions, and connects employees, customers and vendors unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Google Cloud VPN Engineers
Google Cloud AI Building Blocks Specialists
Progent can provide affordable online and on-premises support to help businesses to move any portion of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Wireless Integration Case Study
Wireless Case Study
Progent delivered a wireless networking solution that allowed a school to improve productivity and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing remote sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved bandwidth and reliability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.
SharePoint 2019 Hybrid Search On-site Support
Setup and Support SharePoint 2019 Microsoft Flow
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and onsite expertise, software development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet system.
OS X Remote Technical Support
Remote Technical Support Apple OS X
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier versions of OS X and Progent can offer expertise with Apple Mac applications. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud services. For computer networks built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network environment that is available, secure, efficient and able to achieve your company's business goals.
Palo Alto Networks App-ID Cybersecurity Companies
24 Hour Palo Alto Networks PA-800 Series Firewalls Intrusion Detection
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity solution that spans your data center and cloud assets and guards any user at any location with any device.
Microsoft Certified Expert XTML Reports
Net Framework Contract Programming
If you want to update your corporate web site, build internal websites for purposes such as human resources or employee training, establish a powerful web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and experienced web developers. Progent's experts can also help you build and manage a secure, robust server and communications network, including remote and wireless connectivity, to support your web solutions.
Windows 8.1 Training Consulting Services
Windows 8.1 Backup and Restore Professional
Progent's Microsoft-certified experts can provide a range of network consulting services to help companies of any size to deploy, manage, and support IT systems that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure testing labs to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment projects following leading practices.
Microsoft Expert SQL Server Reporting Services Onsite Technical Support
Top Quality SQL Server 2005 Information Technology Consulting
Progent’s Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of advanced business applications that offer your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
CCIE Certified Firesight Online Technical Support
IT Services Cisco ASA Firewall AVC Configuration
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Dynamics GP Accounting Support
Dynamics GP Power BI Integration Services
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management and analytics platform that unifies information and processes across your company, communicates seamlessly with other applications, and brings together employees, clients and vendors regardless of time or location. Created for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, protected server and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Windows Server Update Services Technology Professional
Microsoft Software Update Services Support Outsourcing
Microsoft Windows SUS enables IT administrators to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Software Update Services deployment, configuring user's computers, defining the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
