Sioux Falls Consulting Experts for Computer Support Firms
Seamless Short-Term Support Team Augmentation
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Organizations in Sioux Falls
Progent’s consulting services for network service organizations in Sioux Falls South Dakota enables you to offer your clients Progent's consulting and Help Desk support using your own branding as a seamless augmentation of your in-house IT services group. These services can put you on the fast track to add to your revenue, fill out your service portfolio, create happy customers, and increase your bottom line.
Progent’s nationwide team of network experts, desktop integration and troubleshooting specialists, IT admins, and data security professionals have worked as seamless expansions to the support groups of some of the country's biggest IT service firms. Progent’s range of technical knowledge allows you to broaden the capabilities of your IT support business, and Progent’s close integration with your support team helps you promote and preserve your branding.
Progent is a network support company with 20 years of experience delivering remote expertise to small and middle-size businesses. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco CCIE network infrastructure engineers of any independent computer services firm in the world. Progent has delivered online IT support and consulting to clients in every state in the country. (Refer to recommendations from Progent's customers.)
Using Progent's Support Services With Your Own Brand
Progent's consulting program for network service providers offers seamless resale to your clients of world-class IT services. Progent invoices you directly and performs under your instructions to provide your clients support services under your branding. Also, Progent has a low-cost Off-hours Support Program for clients who require access to 24x7 support.
Help Desk and Ticketing for Network Service Providers
Ticketing is fundamental to an efficient service desk. But modern ticketing platforms are not only expensive to license and staff, but also a hassle to configure and manage. Smaller IT service organizations seldom have the necessary budget or personnel. Progent's Service Desk and ticketing solution offers IT support firms an affordable way to retain their own branding while delivering their customers responsive desktop support backed by an advanced ticketing platform and reinforced by fast escalation to subject matter experts.
Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing solution for IT service firms takes advantage of Progent's investments in highly scalable ticketing technology, a remote desktop services staff, and a network of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can set up communications with your existing ticketing platform. The standard and optional features offered with Progent's Service Desk and ticketing services allow your IT service firm to expand your physical and virtual support workload, the diversity of technical issues your company can handle, the locations you can service, and your overall availability.
Important features of Progent's Help Desk and ticketing program for IT support firms include:
- Progent's online desktop support staff delivers Level 1 end user support with 1-hour service level agreement to commence work during normal business hours.
- Standard service times are 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is offered at additional cost.
- Optional on-premises support in major metro areas is offered throughout the country at extra cost.
- You have complete control of your customers and invoicing.
- Your customers submit requests by means of your own branded web portal, an 800 phone number, or by sending a request to your assigned mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified remotely until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Organizations
Progent's consulting for network service organizations allows your support team to become a sole source for virtually all technical guidance and troubleshooting your clients may require. You can build your staff and strategic IT skills steadily without being forced to turn down new business owing to a gap in expertise or a shortage of bandwidth.
Important features of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your internal support group, responding to your direction, and invoices you rather than your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in costs.
- Detailed Service Reporting: Progent uses an enterprise-class documentation system to make sure all IT services delivered are thoroughly described. This allows your IT support organization to shift service assignments to in-house personnel once you have sufficient staff and relevant technical skills.
- Safely Expand Your IT Support Business: You can easily and efficiently accept more jobs outside your core areas of expertise and open new territories without assuming the risks associated with increasing your head count too rapidly.
- Re-enforce Your Name: You can solidify your mind share as a full-spectrum IT support firm by delivering more services to more clients using your own company name.
- Add to Your IT Support Portfolio: Progent offers top-tier expertise in a wide array of IT disciplines and can be a reliable reservoir of skills for expanding your IT service business.
- Fast Escalation: Thanks to a large team of top-level IT experts ready to help, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging problems can be handled promptly.
- Keep Your Clients Happy: Happy clients keep coming back. By teaming with Progent, you can continue delivering solutions without ever forcing clients to look for expertise outside the fold.
- Remote Support Experts: For two decades, Progent has provided online IT support ranging from Help Desk support to high-level consulting. Effective online support cuts costs while delivering fast results.
- Advanced Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISA, and GIAC. Learn more about Progent's certifications.
Progent's Practice Areas for Sioux Falls, South Dakota Businesses
Progent's nationwide roster of certified consultants and technical experts offers Sioux Falls, South Dakota companies a broad range of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- AD Integration
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Customization
- Microsoft Azure, AWS, Google Cloud Platform
- Remote Network Support
- Work from Home Integration
- Cisco Network
- Juniper Expertise
- Cisco Routers Integration
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Support
- Colo Data Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Automation
- Hyper-V Deployment
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- Smartphone Integration
- iPhone Support
- Android Phone Integration
- Ransomware Defense
- Backup/Restore Expertise
- Cisco VoIP Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Find Out More About Progent's Reseller Support for Network Service Organizations in Sioux Falls, South Dakota For additional details about Progent's consulting program for network service organizations in Sioux Falls, South Dakota, call 1-800-993-9400 or see Contact Progent.
An index of content::
VLAN Test Lab Consultant Services
Consultancy Herakles/QTS Test Lab
The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers who lack sufficient in-house resources to assemble effective test systems, the lab reduces capital costs and technical risk while keeping critical IT projects on schedule.
Exchange 2003 Server Upgrade Help
Exchange 2003 IT Services
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2003 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Microsoft Windows 2003 Computer Engineer
Microsoft Windows 2003 Troubleshooting
Progent's Microsoft-certified Windows 2003 Server engineers offer computer support and expert consulting for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 upgrade, configuration, administration, and support services include network planning, deployment, project management, on-premises and off-site technical support and repair, Call Center services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Consulting Services CISSP-ISSAP Security
CISSP Certified Cybersecurity Architect Technology Professional
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of IT security. Progent can help create cost-effective security systems that protect a small office against modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate local, online, and mobile clients accessing IT resources spread across a mix of physical datacenters and various clouds.
WatchGuard Firebox M470 Firewall Security Team
WatchGuard Firewall Network Security Auditing
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Firepower Services Information Technology Consulting
Remote Consulting Cisco ASA 5500-X Firewall with Firepower
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Access Design Firms
After Hours Microsoft Access report formatting Design
Progent offers cost-effective online consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers expert assistance for Access application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers custom online classes for Office Access programming and DBA services.
Dynamics GP/Great Plains Information Technology Consulting
Dynamics GP/Great Plains Remote Troubleshooting
Progent can show you how to prepare and implement a smooth migration to Microsoft Dynamics GP so that you retain your data, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by designing and executing a sensible migration plan. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom business software and eCommerce solutions that work transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Support and Setup At Home Workers Collaboration
Consulting Offsite Employees Collaboration Software
Progent can assist small and medium-size businesses to configure collaborative solutions to allow their telecommuters to benefit from positive teamwork with fellow workers and clients.
Palo Alto Networks PA-800 Series Firewalls information Systems Audit
Palo Alto Networks DNS Security Cybersecurity Consultancies
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity environment that spans your on-premises and cloud assets and guards all users anywhere with any device.
Google Android integration Remote Support Services
Android and Lync integration Consulting
Progent's veteran group of network consultants and subject matter experts have extensive background delivering remote and on-premises assistance for organizations of all sizes who need to integrate Android phones and tablets into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the breadth of know-how to solve network problems that involve numerous vendors and that represent a mix of older and up-to-date technology. Progent provides affordable online expertise to help you with any stage of designing, deploying, managing and maintaining your BYOD environment. Progent can provide occasional technical support to assist you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management services to help you finish major network projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and use Android phones and tablets efficiently.
Postini Support
Anti-Spam Reseller
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Manager services via Progent’s E-Mail Guard anti-spam and anti-virus service offering. Progent’s expert e-mail security consultants can show you how to devise an email security plan that features antispam and virus protection technologies and processes.
Engineers QTS Sacramento Internet Data Center
QTS Sacramento Colocation Center Consultants
The QTS Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation site or if your business is considering migrating your main or disaster recovery system to Herakles/QTS, Progent can provide a variety of affordable consulting services that include data center relocation, equipment deployment and updates, network improvements, project management services, virtual server expertise, offsite network monitoring, centralized network management, software development, disaster recovery planning and testing, security evaluation, and the use of the Progent Test Lab.
Les Kent has a 35-year track record of effective technology integration, executive management, sales, and operations. He has shown a talent for developing sophisticated IT solutions during his time as as a system architect, application developer, project manager, implementation expert, and problem solver for small companies, start-ups, and global enterprises.
Sales Office Outsourcing
Sales Office Computer Engineer
Years of background providing Microsoft support and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that require IT service with the flexibility associated with with small firms but which offers professional client interaction, thorough documentation, and compliance with enterprise IT standards. If your enterprise maintains a branch office located anywhere in or any region covered by Progent's engineers, Progent can provide a wide array of onsite and off-site network consulting services and network architecture assistance.
Immediate NetDocs Document Management System Consultant
24-7 Specialist NetDocuments Planning
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for law practices. Progent offers online access to NetDocuments experts to help legal departments and law firms to plan, deploy, administer, tune, or debug a document management system (DMS) solution powered by NetDocuments.
Firepower NGFW Firewalls Setup and Support
24-7 Cisco Firepower Configuration
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Specialists OS X Wi-Fi
Consultant macOS Infrastructure
Progent's Mac networking engineers can assist you with a broad array of system infrastructure issues such as system architecture, remote and mobile access, internetwork communication, security, and emerging technologies including VoIP and high-speed wireless networking. For business networks built solely on Apple Mac OS X or for environments incorporating a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to handle the challenge of designing, integrating, and supporting a system infrastructure that is reliable, safe, productive and aligned with your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Catalyst 6500 Switch Network Consultants
Catalyst Switch Upgrade Technical Support Services
With Catalyst switches for small and mid-size companies, Cisco enables organizations to realize the full advantages of adding smart traffic control into their networks. Cisco's switching technology allows you to deploy capabilities that make your network infrastructure highly available to accommodate real-time requirements, scalable to support growth, secure enough to protect restricted information, and capable of prioritizing and controlling all traffic to streamline network performance. Progent's CCIE certified engineers can show you how to select and deploy Cisco switches that make sense for your company. Also, Progent's CISA certified security specialists can show you how to create a comprehensive protection plan and set up Catalyst switches so they help enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
VPN Consultants
Cisco Virtual Private Network Remote Troubleshooting
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the flexibility to evolve with your changing business needs. Progent’s Cisco-Premier network experts support Cisco’s comprehensive family of hardware and software aimed at eliminating data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco products to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user authentication, authorization, and tracking from a graphical Web interface.
24-Hour Freelance Jobs Independent Cisco CCIE Contractor
Independent Mac Consultants Remote Support Job
Our Experts Group offers support in key fields including Macintosh networking and programs; Expertise for Linux-based, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical application support; CIO, management information analyst, and project management services; Custom program development and integration; Web site, electronic business, Electronic Data Interchange, and customer portal development and deployment; DBM support and efficiency consulting; Management information consulting; and Telecommunications architecture support.
Non-stop Load Balancing IT Consultants
Cisco ACNS, Cisco CDN Software Computer Consulting
Progent provides fault tolerant load balancing support covering system load balancing, load balanced applications, network backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.
Wave 2 Wi-Fi controller Information Technology Consulting
Award Winning 5520 wireless controller Technical Support
Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless throughput by reducing the impact of RF congestion, enhancing wireless availability with fast auto-failover, and hardening security by detecting threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Windows 7 Services
Immediate Windows 7 64-bit Upgrade Network Installations
Progent's certified consultants can help your company to evaluate
Best Practices Computer Consultancy Services
Small Business Network Consulting Firms Microsoft Consulting Best Practices
Progent’s staff of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, in the trenches of IT support, performing a broad variety of IT projects for a large array of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting staff. This guarantees that you get not just expert IT help, but also a consultant with proven methods for using computer knowledge to repair actual IT problems rapidly.
Microsoft Mac and Linux Desktop Computer Network Service Company
Top Ranked Microsoft Mac and Linux Desktop Tech Outsourcing
Progent can deliver a wide array of affordable online and on-premises consulting services to help your business to install, administer, and troubleshoot desktops and handhelds based on Windows, Apple macOS/OS X, iOS, Android, or Linux.
Network Traffic Analysis Cybersecurity Group
Professional Information Assurance
Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security experts. GIAC certifications are recognized by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for all of the security disciplines addressed under GIAC certification such as evaluating infrastructure security mechanisms, security incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Private Cloud Virtual Datacenter Hosting Consultant
Consulting Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that allow small companies with multi- platform environments to save dramatically on the expense of capital equipment, system support, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Building to Building Wireless Case Studies
Example Application Wireless
Progent delivered a wireless integration environment that enabled a school to improve productivity and eliminate the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing remote sites up to 2.5 miles apart and can reach even longer distances. This wireless solution provided better performance and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided protection against local interference.
Microsoft Certified SharePoint Server Support
Urgent Network Consulting Office SharePoint Server 2016
Progent’s Microsoft-certified experts offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your employees or clients to access, manage, share and manipulate useful information, files, and software and to interact with other people. It enables quicker and more intelligent decisions, more efficient access across groups and more economical business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services join workers, clients, teams and projects with the knowledge they’ve created in a manner that makes data convenient to find, retrieve and re-use.
Professionals MySQL development
Design MySQL
Progent offers cost-effective remote access to an Oracle-certified MySQL administrator or software programmer and can assist businesses of all sizes to integrate and manage MySQL in a dependable IT infrastructure that offers advanced speed, expandability, and security. Progent also has proven skill assisting companies migrate databases from Oracle to MySQL.
SIP Security Engineer
Professionals Cisco SIP and CUBE
Progent's Cisco-certified SIP infrastructure consultants can assist you to design, integrate, maintain, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable remote or onsite support to assist you to move smoothly to a modern unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Virtual Server Administration Website IT Consultants
Consultant Services Microsoft Hyper-V 3.0 Server Virtualization
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas such as multitenancy, agile network infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to deploy and maintain virtual servers to cut IT expenses and enhance availability.
QTS Internet Data Center Specialist
QTS Sacramento Colocation Center Engineers
The QTS (formerly Herakles) Colocation Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now using the QTS data center as a colocation facility or if your business is planning on migrating your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of affordable services such as colocation relocation, system installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, offsite monitoring, centralized network management, software development, disaster recovery planning, security evaluation, and the use of the Progent Test Lab.
Rhode Island Networking Companies
Georgia Computer Support Companies
Progent’s Technical Response Center offers national extended hours remote help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours phone support and remote direct computer connection to isolate and repair network problems quickly and economically. The scope of IT experience available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest problems to competent specialists as needed. For critical problems, the Technical Response Center tries to answer your request for service in less than one hour.
Internet Connection Consulting Services
Professionals ADSL2+
Progent offers access to the affordable support of online Internet connectivity consultants to help your company to assess or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and plan analysis and ordering, network provisioning, and managing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable BGP architectures.
Dynamics GP Custom Software Online Troubleshooting
Expert Development Microsoft Dynamics
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that allow you to analyze your business more effectively, transforming uncooked data into useful insights into your business.
Windows, Linux, UNIX, Solaris Information Technology Consulting
Windows, Linux, UNIX, Solaris Technical Support
If your company computer system combines Linux-based products platforms with MS Windows, Progent can help you to incorporate your servers into a unified environment that allows all your OS platforms to coexist for simple management, transparent information exchange, high dependability, enhanced throughput, and strong security. Progent's Linux and Windows integration assistance offerings include network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and administration, online network support and repair, in-person technical support, and Helpdesk services.
Microsoft Certified Intune and Android Network Consulting
Mobile Application Management Consultant Services
Progent's Intune consultants can help your organization to understand the strategic case for adopting Intune for administering your mobile computers including laptops, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help your company to define security policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune solution.
IT Consultants scom 2016 proxy server
operations manage 2016 Computer Consultants
System Center 2016 Operations Manager is designed to promote top performance and maximum uptime for key workloads by providing centralized, mixed-platform monitoring of physical and virtual infrastructure deployed throughout local datacenters and cloud environments. Progent's consulting group can provide world-class online and onsite support to assist businesses of any size to plan, implement, optimize, update and troubleshoot SCOM 2016 deployments. Progent can assist your company to move to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to expand your SCOM 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
ProSight Outbound Email Filtering Technology Professional
Consulting Services ProSight Spam Filtering Services
Progent's ProSight Email Guard uses the technology of top information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
