IT Connection Newsletter: Issue 4
Progent's Certified Experts Offer
Virtual Data Center Hosting
Virtual data centers offer world-class hosting services at down-to-earth prices, offering the benefits of a fault-tolerant infrastructure, vendor independence, and fast disaster recovery.
What Is Virtual Data Center Hosting?
Progent's Virtual Data Center Hosting service combines proven virtualization technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive IT outsourcing alternative that enhances network dependability and security, eliminates management hassle, and saves money.
With Virtual Server Hosting, a small business can have all of its software platforms and critical applications hosted in a secure and fault tolerant data center on a fast, non-stop virtual host configured and maintained by Progent's network support experts.
By using virtualization technology, Progent can optimize the fault tolerance, security, performance, scalability, recoverability, and portability of the customer's environment while keeping hosting expenses low. Progent's clients retain ownership of operating system platforms and all application licenses. Progent owns the physical host servers and is responsible for maintaining them. This means Progent's clients do not have to invest heavily in capital equipment that can quickly become outdated and requires ongoing service.
Virtualization also means that customers can easily and inexpensively move their entire IT environment to another host if and when they believe such a move makes business sense.
A Smart Outsourcing Alternative for Small Businesses
Small businesses typically lack the money or the management time to build and maintain an information network environment that can match the dependability, security, and support quality demanded by large companies. Unfortunately, network downtime, unresolved technical problems, security breaches, poor performance, and low service levels all impair productivity for businesses of any size, and in the case of small companies the relative damage caused by a serious network problem can be far greater than for a larger organization. Mission-critical and line-of-business applications are by definition vital to any organization, but larger enterprises have the economy of scale to build network infrastructures and hire IT support staffs that provide acceptably high degrees of reliability, security, performance, and support. Small companies do not.
Progent's Virtual Data Center Hosting service allows small businesses to get the benefits of enterprise-class IT infrastructure and world-class support services at a cost that is significantly lower than what most small businesses would pay for creating and administering internal data centers and supporting large in-house IT support groups.
How is Virtual Data Center Hosting Different?
With ASP (Application Service Provider) or SaaS (Software as a Service) hosting models, customers own their corporate data but not the operating system platforms or the application licenses for the software that is being maintained by the hosting service. Because it is expensive and time consuming to move from an ASP or SaaS hosting service to another hosting provider or to bring the entire system in house, small businesses with limited IT budgets effectively become captive to their hosting service.
With Progent's Virtual Data Center Hosting model, the customer owns the data, the OS platforms, and the software applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without lengthy and risky reinstallation and configuration. With Virtual Data Center Hosting, you are not held captive to a single hosting service.
Another benefit that stems from the virtualized architecture behind Progent's Virtual Data Center Hosting service is that data can be recovered quickly in case of a catastrophic event such as a natural disaster. Since the virtual environment is regularly backed up and archived off site, it can be hosted by any physical server acting as the underlying host to the virtual environment.
Progent will also host environments with a mix of operating system platforms and applications and little standardization. This type of environment is common for small businesses but is not addressed by application hosting services and is difficult to support for any hosting service that does not utilize a virtualized architecture or that does not retain a support staff with the depth and breadth of Progent's seasoned engineers.
Find Out More About Progent's Virtual Hosting
For more information about Progent's virtual data center hosting services, call
Click here to go to the table of contents of the IT Connection newsletter.
An index of content::
Top Cisco Firewall Small Office Network Consulting
Online Cisco Certified CCIE Consulting Services Firm
Progent can assist you to utilize Cisco's networking technology to create a robust basis for your onsite, cloud-centric, or hybrid data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, availability, and recoverability.
Microsoft Exchange 2016 Upgrade Planning Technical Support Services
Microsoft Exchange Server 2016 Migration Computer Consultants
Progent can help your business in all facets of your upgrade to Exchange 2016 such as planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Telecommuter Services Setup and Support
Work from Home Solutions Remote Technical Support
Progent has 20 years of background assisting small and medium-size companies to design, implement, optimize, administer, and troubleshoot IT networks that support telecommuters.
8500 Wireless Controller Specialist
wireless VoIP phone integration Technology Consulting Services
Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Consultant Services At Home Workforce Helpdesk Services
At Home Workforce Helpdesk Services Consulting
Progent can provide small and mid-size businesses supplemental or fully outsourced Help Desk services for an offsite workforce.
Consultant Windows Server 2019 migration
Windows Server 2019 Deduplication Computer Engineer
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Shared Call Center Consulting Services
Virtual Helpdesk Online Support
Progent's Microsoft authorized experts provide several service programs to help mid-size and large companies create an efficient and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies sift through the various top level Help Desk software packages available and decide which products may be excessively costly, miss key capabilities, or align poorly with your company's business goals. Progent also provides short-term staffing for organizations who need to reinforce their internal Help Desk staff for special tasks or to substitute for vacationing or indisposed workers.
Shared Helpdesk Economics Network Consultants
Online Help Supplemental Call Center Cost Savings
Progent's Help Desk Call Center management and co-management service programs help organizations to cut costs, improve output, and adapt quickly to sudden changes in business conditions.
Security Auditor Stealth Penetration Testing
24-7 Security Firms Cybersecurity Pen Testing
Stealth intrusion checking is a key part of any overall IT system security strategy. Progent's security experts can perform thorough penetration checks without the knowledge of your company's internal IT staff. Unannounced penetration testing shows whether current security monitoring tools such as intrusion detection warnings and event log analysis are correctly set up and consistently observed. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks typical of modern variants of ransomware.
Android patch management Consultancy
iOS patch management Consultants
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network appliances such as routers and Wi-Fi access points, and IoT devices such as alarms and robotics.
SharePoint 2019 Microsoft Flow Remote Troubleshooting
SharePoint 2019 Power BI Consulting
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical online and onsite consulting expertise, software development, and debugging services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a cohesive intranet solution.
Adaptive Security Appliances Consultant Services
Online Support Services Cisco GTP/GPRS
Progent's CCIE-certified network infrastructure experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Microsoft and Mac Desktop Network Consulting Organization
Microsoft and Apple Mac Desktop installation and Administration
Progent offers a wide array of affordable services to assist your company to install, integrate, troubleshoot, and administer workstations and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for single machines or laptops or help you to design and implement a large-scale migration to new or updated operating system software and business applications. Progent can also provide consultants and technicians to assist your company to prepare for and complete an office move or consolidation organized to cause minimal disruption of your business.
recovery from ransomware Consult
Specialists recovery from ransomware
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your company's ability to defend against ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient AV and backup/recovery environment that minimizes your exposure to ransomware and meets your business requirements.
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