IT Connection Newsletter: Issue 4
Progent's Certified Experts Offer
Windows 7 Planning and Migration Consulting
Windows 7 offers unprecedented levels of reliability, security, ease of use and performance. Progent's Microsoft-certified consultants can help you plan and carry out a smooth upgrade to Windows 7.
Windows 7 is the real deal.
Microsoft's flagship operating system for desktops delivers unprecedented levels of performance, protection, stability, functionality, extended battery life, and ease of use. Enhancements Microsoft has built into Windows 7 include quicker startup, shut down, and wakeup from sleep mode; easier networking and resource sharing; centralized device administration; plus advanced touch-screen capability. Windows 7 also introduces the next generation of 64-bit desktop computers and provides businesses an excellent occasion to upgrade to the new era of information technology.
How Progent Can Help You Evaluate Windows 7
Progent's Microsoft-certified consultants can help you run a pilot installation of Windows 7 to determine application and driver compatibility and to evaluate its performance and stability working in your environment. Progent can also help clarify the business advantages of adopting Microsoft Windows 7.
If you decide that Windows 7 meets your business needs, Progent can help you design and implement a minimally disruptive migration to Windows 7 from a previous version of Windows.
Progent's IT professionals offer a range of affordable services to improve the dependability, security, speed, productivity, and manageability of business networks that incorporate Windows 7 clients. These services include:
Desktop Support Services
Progent's Microsoft-certified desktop support experts can deliver a wide variety of affordable services to assist your company to deploy, integrate, troubleshoot, and manage desktop PCs and laptops powered by Microsoft Windows. Progent can offer onsite or online technical support for single machines or laptops or work with your business to plan and carry out a large-scale migration to Microsoft Windows 7.
Progent can also install Microsoft Office or Microsoft Dynamics business applications on your client PCs so they communicate with other Microsoft applications, products from popular publishers, business servers, and key services network-wide. Progent can also provide engineers and technicians to help your company plan for and carry out a site relocation or business consolidation designed to minimize interruption to your productivity and reduce technical risk.
Help Desk Call Center Support and Consulting
Progent is a Microsoft Certified and Cisco Certified Partner and Progent's remote Help Desk support staff of trained technical professionals gives your customers fast and easy access to a dependable support resource offering extensive backgrounds providing phone support and remote access troubleshooting for IT systems based on Microsoft and Cisco technology.
Progent's focus is on giving the Help Desk a respected reputation as a solid contributor to business performance. Progent's goal is to resolve problems, and not merely record them. Progent can deliver full Help Desk support or seamlessly reinforce your existing Help Desk. In addition, Progent can help you select and deploy the most advanced technology for creating or improving your internal Help Desk Call Center.
Change and Update Management Automation
Progent's network administration experts can help you set up a network built on Microsoft Windows 7 PCs that is easy to administer. Progent has in-depth experience delivering small businesses Microsoft SMS Server consulting to streamline network management's workload, enhance security, maximize productivity by ensuring that all application updates are current, police licensing adherence, and monitor your company's patterns of software usage to help you develop a more efficient purchasing strategy.
Progent can also assist your company to upgrade to Microsoft System Center Configuration Manager 2007 from Microsoft SMS Server for more sophisticated and comprehensive management automation and can help you upgrade to Microsoft Windows Server 2008.
Fault Tolerance and Disaster Recovery Consulting
Progent's consulting experts can assist your company to configure a fault-tolerant system architecture that can include Microsoft Windows Hyper-V failover clustering, auto-failover Internet connections, advanced system load balancing, and smart use of colocation centers.
Progent offers access to Microsoft and Cisco-certified network engineers who can show you how to take full advantage of virtualization technology to enhance the availability of your network. Progent can also help you develop a business continuity plan that includes periodic disaster response evaluations and recovery drills.
Find Out More About Progent's Windows 7 Support
For more information about how Progent can help you integrate Windows 7 support, call
Click here to go to the table of contents of the IT Connection newsletter.
An index of content::
Top Rated Adobe Illustrator Training
Macintosh Applications Class
Progent's Mac consultants can promote the creative facets of Mac computing by offering consulting services and training in imaging, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Top Quality Consulting Services Azure and SharePoint integration
Microsoft Certified Expert Azure and iPhone integration Consult
Progent's consultants can assist you to plan and carry out an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across onsite and Azure assets.
Co-managed Service Desk Specialists
Supplemental Support Desk Professional
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
Emergency Consulting Team Desktop Technology
Microsoft and Mac Desktop Network Consulting Services
Progent can provide a wide array of low-cost remote and onsite support services to help you to install, administer, and debug desktops and handhelds powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Technical Support Great Plains Migration
Dynamics GP/Great Plains Online Troubleshooting
Progent's Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting package and corporate management tool based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP family, provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to install and configure, and with its segmented approach you can purchase only the capability you currently require, with the option to expand users and increase functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software support experts can help you install, configure and administer Dynamics GP 2010 and also older editions of Microsoft Dynamics GP.
Ekahau Wi-Fi Troubleshooting Help and Support
Ekahau On-premises Wi-Fi Site Survey Technical Support
Progent's Ekahau-certified Wi-Fi experts can help you to plan, deploy, enhance, manage and debug a Wi-Fi network customized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
UNIX with Windows IT Consultants
Specialist Solaris with Windows
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient one-stop source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
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