IT Connection Newsletter: Issue 5
Progent's Certified Experts Offer
Cisco IOS Software Update Help
Updating Cisco IOS and other software powering Cisco routers and switches can be tricky, but ignoring security updates is risky. Progent's Cisco CCIE-certified network engineers can provide fast and affordable online expertise to keep you out of trouble.
Updating Cisco IOS Software
Cisco IOS is the control software used in virtually all Cisco routers and in the latest Cisco switches. Cisco often updates IOS to fix bugs, improve security, or add functionality. Ignoring IOS updates can impact network stability and security and cause you to miss out on new features that could streamline management or improve performance. But upgrading Cisco IOS and other Cisco software can be tricky, depending on your Cisco equipment and your network environment. For example, there may be limitations of local Flash or RAM that cause new software to misbehave or run out of resources. Occasionally, an updated device is unable to boot.
Progent's Cisco-certified CCIE network engineers have the experience to anticipate and fix problems you may encounter and help you carry out successful upgrades quickly and with minimal disruption of network availability. Progent's experts are accessible online to provide fast and affordable help.
Progent's Team of Cisco-certified CCIE Network Engineers
Progent maintains one of the largest independent teams of CCIE-certified network engineers in the U.S. (Refer to Progent's CCIE Network Experts). The CCIE certification is the world's top recognition for network professionals and indicates that a consultant's technical knowledge is at the expert level. Cisco awards less than 3% of all Cisco accredited consultants the CCIE certification, and those who reach this level can handle even the most challenging problems associated with network planning, integration, management, security, and troubleshooting.
CCIE network engineers represent excellent value because their depth of experience allows them to find quick solutions to problems that less qualified consultants may spend hours or even days trying to resolve.
Save Money with Progent's Online Consulting Services
Progent's Cisco-certified CCIE network engineers specialize in providing remote support services. Remote support eliminates travel costs and solves problems faster than onsite service calls. Progent's Technical Response Center retains the services of about a dozen CCIEs for providing clients with fast access to world-class network support. This is an exceptionally high number for an independent computer support company.
Find Out More About Progent's Cisco IOS Software Support
To find out more about Progent's Cisco IOS Software consulting services, call Progent at
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An index of content::
Consulting SCVMM 2016 and Nano Server
Microsoft SCVMM 2016 and PowerShell Remote Support
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from legacy releases of Virtual Machine Manager, design workflows for building and installing virtual machines and hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and help you assess the potential advantages of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere support.
SQL Server 2016 Performance Tuning Technology Consulting Services
Top SQL Server 2016 and VMWare Computer Engineer
Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, data security, high-availability, BOYD support, plus integrated business intelligence. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help businesses of any size to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Windows, UNIX, Solaris Consultant Services
UNIX, Windows Engineers
If your company computer system mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that allows all your OS platforms to coexist for simple management, seamless dataflow, high dependability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings feature IT architecture configuration and support, support for Windows services for UNIX, remote server monitoring and administration, online network support and troubleshooting, on-site technical support, and Helpdesk services.
Open Now Security Auditor Symantec Raptor
Symantec VPN Security Firms
Progent's Symantec consultants can help you maintain legacy Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor line or help you upgrade to more recent firewall/VPN technology. Progent can also help you create and execute a complete security plan that can include firewall/VPN devices and utilities, outsourced security and network defense services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single source for on-going network help, administration, training, and security consulting.
CCIE Expert Certified Aironet Wi-Fi Access Point Computer Consultant
Aironet 3600 Access Point IT Consultant
Progent's Cisco CCIE Wi-Fi network consultants offer remote or onsite integration and debugging support to help your organization to plan, implement, update, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and configuration of Aironet wireless access points to work with your unique office design, construction, and expected workloads.
Microsoft SQL Consultant Services
SQL Server 2008 Upgrade
Progent's certified SQL Server programmers and database administrators can provide remote expertise to help organizations of any size to create, administer, and maintain applications based on Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide support for any phase of the application life cycle in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Windows Server 2008 Hyper-VI Remote Consulting
Windows Server 2008 Hyper-VI IT Services
Progent's Microsoft-certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your business, create test systems and rollout plans, integrate Windows Server 2008 with your network environment and applications, educate your IT personnel how to run new management tools, and provide continuing consulting and troubleshooting via low-cost alternatives such as Help Desk Call Center support and online technical support.
Information Technology Consulting Barracuda Backup Management
Barracuda Backup LiveBoot Computer Consultant
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects critical business data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to assist your business to plan, integrate, operate and repair a backup and disaster recovery solution based on Barracuda Backup.
Les Kent has a 35-year track record of effective network integration, corporate administration, sales, and operations. He has shown a talent for developing elegant IT solutions while working as a system designer, software developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and major enterprises.
Windows Server 2012 R2 Data Deduplication Specialists
Emergency Windows Server 2012 R2 Network Consulting
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support, staff, create a corporate-wide security plan, automate IT administration, assist with application development, and generate and validate a DR/BC plan.
Windows Server 2012 R2 Virtual Fibre Channel Professional
Windows Server 2012 R2 Configuration Manager Engineer
Progent's certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support, team, develop an enterprise-wide security strategy, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Immediate Support Services iPhone Security
Modern Network Security On-site Technical Support
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you prove compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.
Office SharePoint Server 2010 IT Consultants
SharePoint Server 2016 Setup and Support
Progent's Microsoft-certified experts can show you how to evaluate the business case for deploying SharePoint Portal Server 2007, consult with you on the appropriate version of Microsoft SharePoint Server for your circumstances, offer setup and integration expertise, help you to install Microsoft SQL Server as a supporting database, improve your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint Server 2007, develop a company-wide security strategy that encompasses portal technology, and provide troubleshooting and Help Desk support.
24/7/365 Linux with Windows Engineers
Windows and Linux Specialists
If your company network mixes Linux-based products platforms with Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high dependability, superior performance, and strong security. Progent's UNIX/Linux and Microsoft Windows integration assistance offerings include IT infrastructure configuration and support, support for Windows services for UNIX, remote server monitoring and administration, remote network help and troubleshooting, on-site technical support, and Contact Center services.
Meraki Outdoor Wi-Fi AP Online Consulting
Meraki MR42 Access Point Specialists
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for streamlined management.
Immediate Cisco and Microsoft Certified Expert GIAC Certified Information Assurance Cybersecurity Companies
Network Traffic Analysis Audit
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of network security experts. GIAC certifications are recognized by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for all of the security services addressed within GIAC accreditation including auditing network vulnerability, event management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
CIO Remote Support
Help and Support Part-Time CIO
Progent offers the temporary assistance of a seasoned Chief Information Officer who can offer strategic direction to assist you select and maintain IT technology to match your current situation and that can be a firm basis for your growth. Progent's temporary CIO services offer economic leverage to companies trying to maximize the benefits from their IT expenditures but who are unable or hesitant to add another high-level position to their head count. Because Progent is vendor-agnostic, with a large team of consultants certified to support all leading OS platforms and networking technologies plus a wide range and business software, Progent is in an ideal situation to offer unbiased advice as well as advanced technical help for building and maintaining information systems that fit the particular requirements of your business.
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