IT Connection Newsletter: Issue 5
Progent's Certified Experts Offer
Cisco IOS Software Update Consulting
Updating Cisco IOS and other software powering Cisco routers and switches can be tricky, but ignoring security updates is risky. Progent's Cisco CCIE-certified network engineers can provide fast and affordable online expertise to keep you out of trouble.
Updating Cisco IOS Software
Cisco IOS is the control software used in virtually all Cisco routers and in the latest Cisco switches. Cisco often updates IOS to fix bugs, improve security, or add functionality. Ignoring IOS updates can impact network stability and security and cause you to miss out on new features that could streamline management or improve performance. But upgrading Cisco IOS and other Cisco software can be tricky, depending on your Cisco equipment and your network environment. For example, there may be limitations of local Flash or RAM that cause new software to misbehave or run out of resources. Occasionally, an updated device is unable to boot.
Progent's Cisco-certified CCIE network engineers have the experience to anticipate and fix problems you may encounter and help you carry out successful upgrades quickly and with minimal disruption of network availability. Progent's experts are accessible online to provide fast and affordable help.
Progent's Team of Cisco-certified CCIE Network Engineers
Progent maintains one of the largest independent teams of CCIE-certified network engineers in the U.S. (Refer to Progent's CCIE Network Experts). The CCIE certification is the world's top recognition for network professionals and indicates that a consultant's technical knowledge is at the expert level. Cisco awards less than 3% of all Cisco accredited consultants the CCIE certification, and those who reach this level can handle even the most challenging problems associated with network planning, integration, management, security, and troubleshooting.
CCIE network engineers represent excellent value because their depth of experience allows them to find quick solutions to problems that less qualified consultants may spend hours or even days trying to resolve.
Save Money with Progent's Online Consulting Services
Progent's Cisco-certified CCIE network engineers specialize in providing remote support services. Remote support eliminates travel costs and solves problems faster than onsite service calls. Progent's Technical Response Center retains the services of about a dozen CCIEs for providing clients with fast access to world-class network support. This is an exceptionally high number for an independent computer support company.
Find Out More About Progent's Cisco IOS Software Support
To find out more about Progent's Cisco IOS Software consulting services, call Progent at
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An index of content::
24/7 Exchange 2013 OWA Integration
Expert Microsoft Certified Information Technology Consulting Exchange 2013 In-Place Hold
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact key IT areas including ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.
Emergency ProSight Email Guard Spam Filtering Services Engineer
Email Allow Lists Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Juniper SA4500 SSL VPN Cybersecurity Tech Services
Juniper SA700 SSL VPN Cybersecurity Organization
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
WatchGuard Firebox M370 Firewall Consulting
WatchGuard Firebox T15 Firewall Network Intrusion Penetration Testing
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
24-7 Cisco and Microsoft Certified Experts Small Business Technical Support Services
Small Company Network Consultants
If you have a small business information system with 10 to 50 network users, Progent's IT outsourcing services save your organization from over-reliance on single independent consultant while giving you cost-effective and reliable access to enterprise-class technical support. By providing IT consulting help when you need it, providing specialized knowledge for key applications, offering unique support such as automated server monitoring, and billing only for support you receive, Progent gives you an economical way for maximizing the business value of your small business network. Progent is the smart way for small businesses to create and maintain a reliable and secure IT system and to have fast access to the experienced consulting typically available only to businesses who are able to support a sizeable internal IT group.
Emergency Remote Monitoring and Reporting Integration
System Center Operations Manager Help and Support
Small to middle size businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network support experts. With Progent's affordably priced IT service programs, mid-size organizations can choose a simple co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, security and performance.
Microsoft Online Help System Center 2016 Hybrid Cloud Integration
On-site Support System Center 2016
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and fixing SCOM environments and can provide companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
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