IT Connection Newsletter: Issue 5
Progent's Certified Experts Offer Cisco IOS Software Update Support
Updating Cisco IOS and other software powering Cisco routers and switches can be tricky, but ignoring security updates is risky. Progent's Cisco CCIE-certified network engineers can provide fast and affordable online expertise to keep you out of trouble.
Updating Cisco IOS Software
Cisco IOS is the control software used in virtually all Cisco routers and in the latest Cisco switches. Cisco often updates IOS to fix bugs, improve security, or add functionality. Ignoring IOS updates can impact network stability and security and cause you to miss out on new features that could streamline management or improve performance. But upgrading Cisco IOS and other Cisco software can be tricky, depending on your Cisco equipment and your network environment. For example, there may be limitations of local Flash or RAM that cause new software to misbehave or run out of resources. Occasionally, an updated device is unable to boot.
Progent's Cisco-certified CCIE network engineers have the experience to anticipate and fix problems you may encounter and help you carry out successful upgrades quickly and with minimal disruption of network availability. Progent's experts are accessible online to provide fast and affordable help.
Progent's Team of Cisco-certified CCIE Network Engineers
Progent maintains one of the largest independent teams of CCIE-certified network engineers in the U.S. (Refer to Progent's CCIE Network Experts). The CCIE certification is the world's top recognition for network professionals and indicates that a consultant's technical knowledge is at the expert level. Cisco awards less than 3% of all Cisco accredited consultants the CCIE certification, and those who reach this level can handle even the most challenging problems associated with network planning, integration, management, security, and troubleshooting.
CCIE network engineers represent excellent value because their depth of experience allows them to find quick solutions to problems that less qualified consultants may spend hours or even days trying to resolve.
Save Money with Progent's Online Consulting Services
Progent's Cisco-certified CCIE network engineers specialize in providing remote support services. Remote support eliminates travel costs and solves problems faster than onsite service calls. Progent's Technical Response Center retains the services of about a dozen CCIEs for providing clients with fast access to world-class network support. This is an exceptionally high number for an independent computer support company.
Find Out More About Progent's Cisco IOS Software Support
To find out more about Progent's Cisco IOS Software consulting services, call Progent at
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An index of content::
Top Ranked Wireless Security Inventory Consultant
Biggest Security Inventory Consult
Progent has put together two ultra-affordable service packages designed to enable small businesses to get a professional security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive examination of your IT infrastructure from outside your firewall to uncover potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from a secure computer within your firewall to evaluate vulnerabilities to internal attacks. The two security inventory services are set up and run from a secured external site.
Remote Professionals 8540 wireless controller
2500 Wireless Controller Network Consulting
Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller technology.
Server Virtualization Technology Consulting
Professionals Virtualization
Server proliferation puts pressure on IT budgets and management resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of hardware and quicker ROI, more leveraged utilization of physical computers, simplified operations, enhanced system availability, and easier management. Typical usage scenarios for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy software running on outdated operating systems, and affordable isolation of software development or pilot testing environments from on-line systems.
Microsoft Certified Expert Consulting Services Windows Server 2003
Professionals Windows Server 2003
Progent's certified Windows Server 2003 engineers offer computer help and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, update, and maintenance offerings include network planning, installation, project management, on-premises and remote network support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Skype for Business Front End Pool Pairing Technology Professional
Skype for Business and Exchange UM Server Specialist
Progent's consultants offer online and onsite consulting services for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud-based or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and validate a security environment for your Skype for Business solution that meets government and industry standards.
SQL Server 2016 and VMWare On-site Support
24x7 Microsoft Expert Online Help SQL Server 2016 Backup
SQL Server 2016 offers significant improvements in performance, capacity, data security, availability, mobile computing integration, plus built-in BI. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Office Word 2003 Consultancy
Consult Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants offer a broad range of affordable remote consulting services to help you to manage your existing Microsoft Word solution or help you to move to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Office Word, interfacing Word with different Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and online training classes tailored for your special requirements.
Microsoft System Center Operations Manager Computer Consulting
Network Monitoring Consultants
Even if your business has a small computer services staff and a modest technology budget, your information network can still feature the same high reliability and responsiveness that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT consultants, the latest system management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and servers operating.
Juniper Junos BGT Firewall Network Install
24x7 Consultant Juniper Junos
Progent's Juniper-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN platforms, optimize and support your infrastructure, and upgrade efficiently from discontinued products to current releases. Progent's Junos OS engineers can also provide support for Juniper's premier network operating system to enable you to streamline the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that incorporate a mix of Juniper's OS platforms.
Microsoft Exchange 2003 Network Engineer
Microsoft Exchange Integration
Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.
CME Online Troubleshooting
Unified Messaging Online Support Services
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, acts as the heart of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and affordable remote and on-premises support to help businesses of any size to build and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
Small Office IT Outsourcing Cisco Certified CCIE
Cisco Firewall IT Consulting Services
Progent offers fast remote support from Cisco CCIE networking consultants. Progent's CCIE consultants can connect to your environment using advanced remote support tools to deliver quick and affordable troubleshooting and repair of urgent network issues.
Service Reporting Consultant Career
Remote Remote Support Network Engineer Employment Opportunities
Progent's work environment will make you a more capable professional by improving your technical knowledge and increasing the loyalty of your clients. Progent delivers this commitment by attracting the best consulting talent for you to work with, providing an advanced network and communications infrastructure, using proprietary application utilities to enable the maximum level of support, and by optimizing our operational structures for attracting and keeping customers.
Microsoft Dynamics GP Consultants
Dynamics GP/Great Plains Technology Consulting Services
Key characteristics of Dynamics GP accounting include a modular design that allows you to buy just the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting capabilities that allow you to track all activities, revenues and spending and sales trends, integration with Microsoft Office to speed access to business information, the ability to process data from almost any db software or workstation software into Microsoft GP, plus an open design that makes it possible to develop custom programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to help you turn the advanced features of Microsoft Dynamics GP business accounting software into a productive business management solution.
ASA 5500 Firewall IT Consulting
Online Support Services Cisco ASA 5500 Firewall Upgrade
Progent's Cisco certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Network Security Auditing Juniper Junos Management
Immediate Security Team Juniper Junos Configuration
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
System Center 2016 and Intune Remote Troubleshooting
SCOM 2016 Computer Consulting
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; unified management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.
System Center MOM Consult
Remote Consulting Microsoft Operations Manager
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT support programs, mid-size organizations can choose a basic co-sourcing service program based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small and midsize business networks world-class reliability, protection and productivity.
Microsoft Windows 7 Migration Remote Consulting
Windows 7 Engineer
Progent's certified consultants can provide remote and onsite consulting expertise to assist your company to administer, support, and troubleshoot PCs powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, online access, smartphone and tablet management, Wi-Fi network design, and remote network monitoring.
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