IT Connection Newsletter: Issue 5
Progent's Certified Experts Offer
Microsoft Exchange 2010 Server Consulting
Exchange 2010 is designed to save you money on messaging infrastructure and services. Progent's email experts can show you how to deploy Exchange 2010 so you get a fast return on your IT investment.
Exchange 2010 is designed to save you money on messaging infrastructure and services so you get a fast return on your investment while benefiting from high availability, solid security, and advanced collaboration.
Exchange 2010 is loaded with powerful features such as Database Availability Groups for improved fault tolerance and faster recovery from disasters, Transport Protection Rules to help you safeguard sensitive data, automated archiving and retention for compliance with government and industry regulations, synchronization support for most smartphones including Windows Phones, BlackBerries, Androids, and iPhones, and a new unified communications architecture that manages not only email but voice mail, Voice over IP and video telephony, instant messaging, faxing, and presence awareness.
How Exchange Server 2010 Can Save You Money
Now that Microsoft has terminated support for Exchange 2003, it's a good time to evaluate the business case for moving to Exchange Server 2010. This new release of Exchange can lower storage costs by 70%, cut administrative overhead by 20-30%, and reduce voice mail expenses by 40-50%. On top of those cost savings, Exchange 2010 promotes better business results by delivering 99.99% availability and by offering a wealth of productivity-enhancing features such as shared calendars, speech-to-text voice mail previews, call screening, multi-mailbox search, automatic voice mail attendant, and self-service administration for end users.
Exchange's new Database Availability Groups (DAGs) support fault-tolerant clustering and continuous backup. A DAG is a set of mailbox servers that can automatically replicate databases, recover quickly from various server and storage breakdowns, and allow IT managers to move mailboxes to different servers without disrupting Exchange operation.
Exchange 2010 allows you to implement a redundant server configuration with only two servers. In comparison, Exchange 2007 requires four severs for full redundancy. Exchange 2010 also has built-in support for site failover between geographically separated datacenters.
Exchange 2010 has added support for consumer-class Serial ATA (SATA) disk drives, which are included in most personal computers shipping today. By supporting storage area networks, direct attached SAS drives, and ultra-affordable SATA disks, Exchange 2010 protects your IT investments while cutting the cost of expanding your storage capacity and simplifying administration by allowing larger inboxes.
Exchange 2010's enhanced support for voice mail makes it possible to replace outdated PBX equipment and voice mail services with Microsoft's software-driven alternative. This can save up to 40% off your PBX costs and improve productivity by making it easier to retrieve and manage your voice messages. Major new features include Speech-to-Text Preview, custom attendants to greet callers and help them navigate the system, and rule-based call response and routing based on Caller ID or other contact data. Exchange 2010 can also send text alerts telling users that new voice mail is available.
For a more detailed description of the new and enhanced capabilities of Exchange 2010, refer to Exchange 2010 Consulting.
How Progent Can Help with Exchange Server 2010
Progent's Microsoft Gold Certified Exchange experts can help you evaluate the costs, risks, and benefits of adopting Exchange 2010 and assist you to create and carry out an affordable plan for upgrading to Exchange 2010 from an earlier version of Exchange, from an ISP-hosted email solution, or from a hybrid multi-vendor email environment. Progent's email migration consultants can apply industry best practices to design and manage an upgrade that minimizes the disruption to your business, strengthens security, improves fault tolerance, increases performance and capacity, lowers the costs of buying equipment and running your data center, and enhances the business value of your information network.
Progent can show you how to configure Exchange 2010 and Active Directory to enforce your security policies, implement low-cost redundancy and failover clustering for non-stop operation, create a disaster recovery plan that utilizes the fast backup and restore capabilities of Exchange 2010, and integrate remote desktops, mobile computers, and smartphones to ensure that your off-site workforce can benefit from Exchange 2010's enhanced support for online access and mobility.
Contact Progent for Help with Exchange 2010
For information about Progent's consulting and support services for Exchange 2010, call
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An index of content::
Computer Support Help Desk Integration Services
Help Desk Process Specialist
The Helpdesk service delivery model used by Progent offers small organizations an affordable alternative to dependence on independent consultants by offering extensive technical knowledge shared by numerous engineering teams, optional 24x7 access to urgent assistance, escalation capability to world-class experts for handling even the most complex issues, service consistency and reliability, quick follow-up overseen by seasoned IT service administrators, a choice of convenient ways for requesting service tasks, and a high level of progress transparency enabled by trouble ticket tracking and accessible via a web-based portal.
Fortinet Firewall Management IT Consultant
Fortinet 400 Series Firewalls Support and Integration
Fortinet next-generation firewalls are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet FortiGate security appliances to safeguard your IT assets at the network perimeter, within the data center core, at branch locations, and in the cloud.
Remote Network Consultants Wireless EMail
Remote Troubleshooting Wireless EMail
Progent’s consultants offer experience in multiple technologies relevant to mobile networking including network topology, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified consultants can save your business time and expense by using their wireless background to help you select and integrate mobile access solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that mobile appliances perform better.
NetApp MetroCluster Synchronous Replication Consulting
Consultants NetApp MetroCluster Design
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles apart. Progent's roster of veteran IT experts can help your business to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks such as assigning disk pools and shelf IDs, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and testing your disaster recovery solution to show compliance with industry standards and government requirements.
SCCM 2016 Distribution Point Configuration
SCCM 2016 Device Management Engineer
Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, provides network health reporting, enables secure self service, and delivers a common point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Android Integration Network Consultant
Computer Consultants 802.11
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to integrate, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Development Group Amazon Marketplace Web Service integration
Outsourced Programming Amazon Marketplace Web Service development
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Engineer Apple Macintosh Security Audits
After Hours OS X VPN Consultant Services
Progent's certified security staff can help you secure your Apple Mac network through professional services such as performing security audits, recovery from virus and denial of service attacks, setting up firewalls, integrating safe remote and mobile access, installing automated software for defense against viruses, spam, and malware, and developing a comprehensive security plan adapted for the particular objectives of your corporate information system.
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