IT Connection Newsletter: Issue 5
Progent's Certified Experts Offer
Microsoft Exchange 2010 Server Consulting Services
Exchange 2010 is designed to save you money on messaging infrastructure and services. Progent's email experts can show you how to deploy Exchange 2010 so you get a fast return on your IT investment.
Exchange 2010 is designed to save you money on messaging infrastructure and services so you get a fast return on your investment while benefiting from high availability, solid security, and advanced collaboration.
Exchange 2010 is loaded with powerful features such as Database Availability Groups for improved fault tolerance and faster recovery from disasters, Transport Protection Rules to help you safeguard sensitive data, automated archiving and retention for compliance with government and industry regulations, synchronization support for most smartphones including Windows Phones, BlackBerries, Androids, and iPhones, and a new unified communications architecture that manages not only email but voice mail, Voice over IP and video telephony, instant messaging, faxing, and presence awareness.
How Exchange Server 2010 Can Save You Money
Now that Microsoft has terminated support for Exchange 2003, it's a good time to evaluate the business case for moving to Exchange Server 2010. This new release of Exchange can lower storage costs by 70%, cut administrative overhead by 20-30%, and reduce voice mail expenses by 40-50%. On top of those cost savings, Exchange 2010 promotes better business results by delivering 99.99% availability and by offering a wealth of productivity-enhancing features such as shared calendars, speech-to-text voice mail previews, call screening, multi-mailbox search, automatic voice mail attendant, and self-service administration for end users.
Exchange's new Database Availability Groups (DAGs) support fault-tolerant clustering and continuous backup. A DAG is a set of mailbox servers that can automatically replicate databases, recover quickly from various server and storage breakdowns, and allow IT managers to move mailboxes to different servers without disrupting Exchange operation.
Exchange 2010 allows you to implement a redundant server configuration with only two servers. In comparison, Exchange 2007 requires four severs for full redundancy. Exchange 2010 also has built-in support for site failover between geographically separated datacenters.
Exchange 2010 has added support for consumer-class Serial ATA (SATA) disk drives, which are included in most personal computers shipping today. By supporting storage area networks, direct attached SAS drives, and ultra-affordable SATA disks, Exchange 2010 protects your IT investments while cutting the cost of expanding your storage capacity and simplifying administration by allowing larger inboxes.
Exchange 2010's enhanced support for voice mail makes it possible to replace outdated PBX equipment and voice mail services with Microsoft's software-driven alternative. This can save up to 40% off your PBX costs and improve productivity by making it easier to retrieve and manage your voice messages. Major new features include Speech-to-Text Preview, custom attendants to greet callers and help them navigate the system, and rule-based call response and routing based on Caller ID or other contact data. Exchange 2010 can also send text alerts telling users that new voice mail is available.
For a more detailed description of the new and enhanced capabilities of Exchange 2010, refer to Exchange 2010 Consulting.
How Progent Can Help with Exchange Server 2010
Progent's Microsoft Gold Certified Exchange experts can help you evaluate the costs, risks, and benefits of adopting Exchange 2010 and assist you to create and carry out an affordable plan for upgrading to Exchange 2010 from an earlier version of Exchange, from an ISP-hosted email solution, or from a hybrid multi-vendor email environment. Progent's email migration consultants can apply industry best practices to design and manage an upgrade that minimizes the disruption to your business, strengthens security, improves fault tolerance, increases performance and capacity, lowers the costs of buying equipment and running your data center, and enhances the business value of your information network.
Progent can show you how to configure Exchange 2010 and Active Directory to enforce your security policies, implement low-cost redundancy and failover clustering for non-stop operation, create a disaster recovery plan that utilizes the fast backup and restore capabilities of Exchange 2010, and integrate remote desktops, mobile computers, and smartphones to ensure that your off-site workforce can benefit from Exchange 2010's enhanced support for online access and mobility.
Contact Progent for Help with Exchange 2010
For information about Progent's consulting and support services for Exchange 2010, call
Click here to go to the table of contents of the IT Connection newsletter.
An index of content::
Microsoft Exchange Upgrade Setup and Support
Exchange Server 2000 Upgrade Support Services
Progent is one of the most qualified network support firms for integrating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Microsoft Exchange Server 2000 under common situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Top Rated Professionals Windows 10 Configuration
CCIE Expert Certified Microsoft Windows 10 SCCM Consult
Progent's Windows consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, application and driver compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and ongoing consulting support.
802.11ac Upgrade IT Consultants
Smartphone IT Consultants
Progent’s Wireless Consulting Services provide a fast, economical option for companies of all sizes to deploy, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
24/7/365 Dynamics GP BizTalk Adapter Technology Professional
Dynamics GP eConnect Services
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting consultants can show you how to design reports that let you analyze your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
Consultants PowerPivot for Excel
24-7 Microsoft Denali Technical Support
Progent can provide the expertise of certified consultants as well as experienced software developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and security consultants to help your business to assess the potential benefits of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Data Center Remote Support Services
Data Center Specialist
Progent’s data center support services are intended for companies with hardware housed at IDCs or data center colo hosting sites and in need of on-demand on-premises assistance at the colocation facility as well as remote help from Microsoft and Cisco Premier professionals. Progent provides a complete array of Internet Data Centers and data center and co-location support services including system architecture analysis, Windows and Linux server integration and maintenance, tech support for server and communications infrastructure, design and installation of fault tolerant configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage clustering configurations.
Windows Server 2012R2 Cloud Technology Professional
Windows Server 2012R2 Security Support Services
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop an enterprise-wide security strategy, streamline network administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
WSUS Services
Windows Server Update Services Consulting Services
Microsoft Windows SUS allows network managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up client's workstations, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.
IT Outsourcing Services Engineers
IT Outsourcing Consulting
Progent is structured to deliver in-depth remote consulting for all major technical areas associated with small business information networks and allows you to outsource a variety of vital, as-needed services such as a part-time CIO to offer advanced planning and budgeting skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus filtering as a managed service, best-practices project management for major projects such as office relocations oroperating system migrations, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, security engineers to ensure data protection and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or troubleshoot mission-critical applications.
Ubiquiti WiFi access point Online Technical Support
Computer Engineer 802.11ax Management
Progent's Wireless Consulting Services offer a convenient, economical way for businesses of all sizes to configure, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
24-Hour CCNP Expert Certified Information Technology Consulting Redundant Internet
Fault Tolerant Inter-Office Connection Support and Integration
Progent’s fault tolerant network experts offer reliability support, disaster recovery services, system load balancing, fault-tolerant interoffice access, high-availability Internet architecture design, 24x7 data center support, and other non-stop operations services to show your company configure a non-stop network for line-of-business applications. Progent possesses the experience to design economical, non-stop systems by utilizing the expanding suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet connection and efficient network load balancing.
24x7x365 Remote Network Monitoring Engineers
Technology Professional ProSight Managed IT Services for Small Businesses
Progent's ProSight portfolio of managed services are designed to provide organizations who have minimal internal IT support teams with affordable help from world-class management tools and technical expertise. Benefits of the ProSight line of managed IT services include fixed network management expenses, smart automation of routine management processes, continual adoption of new information technology, smooth migration from legacy systems to up-to-date solutions, improved alignment of computer technology with business objectives, access to veteran network experts, and freeing up management to concentrate on business issues instead of fast-evolving computer technology.
Microsoft SMS Server Support and Integration
Microsoft SMS Server Technology Consulting
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install critical applications rapidly and automatically to appropriate users, reduce product costs and adhere to licensing agreements by determining patterns of usage, enhance Windows security by improving your knowledge of vulnerability and by installing critical patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by fully exploiting the management capabilities built into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including program and appliance inventory.
Expert Microsoft Certified On-site Technical Support Windows 8.1 Help Desk
Windows 8.1 BitLocker Support Outsourcing Services
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to assist companies of any size to install, manage, and troubleshoot IT systems that include workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project managers can help set up testing labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans based on leading practices.
24x7 Microsoft Office System Consultancies
Migration Help Microsoft Office 2000
To provide economical IT support for small companies, Progent has developed comprehensive computer outsourcing packages that give small organizations fast access to technical expertise without requiring you to hire, train, and manage a large full-time computer support staff. Progent’s IT outsourcing services offer you an economical way for creating a secure and reliable system for your important Microsoft Windows office productivity products including Microsoft Office XP and Office 2003.
Urgent ISA 2006 Technology Consulting
Technology Consulting ISA Server 2006
Secure Application Publishing with ISA Server 2006 allows more protection of intranet resources while enabling increased productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can guard corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can show you how to design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your system so that your business achieves a highly functional and economical combination of security, productivity, and speed.
Emergency Amazon MWS programming Programming
Amazon MWS Development Company
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Remote Server Monitoring Configuration
ProSight Windows Desktop Management Support Services
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so any looming issues can be addressed before they have a chance to impact productivity.
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