IT Connection Newsletter: Issue 5
Progent's Certified Experts Offer
Exchange 2010 Server Consulting
Exchange 2010 is designed to save you money on messaging infrastructure and services. Progent's email experts can show you how to deploy Exchange 2010 so you get a fast return on your IT investment.
Exchange 2010 is designed to save you money on messaging infrastructure and services so you get a fast return on your investment while benefiting from high availability, solid security, and advanced collaboration.
Exchange 2010 is loaded with powerful features such as Database Availability Groups for improved fault tolerance and faster recovery from disasters, Transport Protection Rules to help you safeguard sensitive data, automated archiving and retention for compliance with government and industry regulations, synchronization support for most smartphones including Windows Phones, BlackBerries, Androids, and iPhones, and a new unified communications architecture that manages not only email but voice mail, Voice over IP and video telephony, instant messaging, faxing, and presence awareness.
How Exchange Server 2010 Can Save You Money
Now that Microsoft has terminated support for Exchange 2003, it's a good time to evaluate the business case for moving to Exchange Server 2010. This new release of Exchange can lower storage costs by 70%, cut administrative overhead by 20-30%, and reduce voice mail expenses by 40-50%. On top of those cost savings, Exchange 2010 promotes better business results by delivering 99.99% availability and by offering a wealth of productivity-enhancing features such as shared calendars, speech-to-text voice mail previews, call screening, multi-mailbox search, automatic voice mail attendant, and self-service administration for end users.
Exchange's new Database Availability Groups (DAGs) support fault-tolerant clustering and continuous backup. A DAG is a set of mailbox servers that can automatically replicate databases, recover quickly from various server and storage breakdowns, and allow IT managers to move mailboxes to different servers without disrupting Exchange operation.
Exchange 2010 allows you to implement a redundant server configuration with only two servers. In comparison, Exchange 2007 requires four severs for full redundancy. Exchange 2010 also has built-in support for site failover between geographically separated datacenters.
Exchange 2010 has added support for consumer-class Serial ATA (SATA) disk drives, which are included in most personal computers shipping today. By supporting storage area networks, direct attached SAS drives, and ultra-affordable SATA disks, Exchange 2010 protects your IT investments while cutting the cost of expanding your storage capacity and simplifying administration by allowing larger inboxes.
Exchange 2010's enhanced support for voice mail makes it possible to replace outdated PBX equipment and voice mail services with Microsoft's software-driven alternative. This can save up to 40% off your PBX costs and improve productivity by making it easier to retrieve and manage your voice messages. Major new features include Speech-to-Text Preview, custom attendants to greet callers and help them navigate the system, and rule-based call response and routing based on Caller ID or other contact data. Exchange 2010 can also send text alerts telling users that new voice mail is available.
For a more detailed description of the new and enhanced capabilities of Exchange 2010, refer to Exchange 2010 Consulting.
How Progent Can Help with Exchange Server 2010
Progent's Microsoft-Certified Exchange experts can help you evaluate the costs, risks, and benefits of adopting Exchange 2010 and assist you to create and carry out an affordable plan for upgrading to Exchange 2010 from an earlier version of Exchange, from an ISP-hosted email solution, or from a hybrid multi-vendor email environment. Progent's email migration consultants can apply industry best practices to design and manage an upgrade that minimizes the disruption to your business, strengthens security, improves fault tolerance, increases performance and capacity, lowers the costs of buying equipment and running your data center, and enhances the business value of your information network.
Progent can show you how to configure Exchange 2010 and Active Directory to enforce your security policies, implement low-cost redundancy and failover clustering for non-stop operation, create a disaster recovery plan that utilizes the fast backup and restore capabilities of Exchange 2010, and integrate remote desktops, mobile computers, and smartphones to ensure that your off-site workforce can benefit from Exchange 2010's enhanced support for online access and mobility.
Contact Progent for Help with Exchange 2010
For information about Progent's consulting and support services for Exchange 2010, call
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Aironet AP Management Configuration
Aironet 1700 Access Point Professional
Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or onsite integration and debugging support to assist your organization to design, implement, update, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to work with your specific workplace design, construction, and anticipated network traffic.
Specialist Microsoft Teams video conferencing
Microsoft Teams SIP trunking Consultants
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
24x7 Windows and macOS Computer Engineer
Apple iPhone and Windows integration On-site Support
Progent's service specialists in Mac and Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with full sharing and collaboration support. Enabling productive cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Windows products. Progent's experience in Microsoft and Macintosh service makes it possible to offer expert support to companies that depend on these platforms to keep their strategic advantage. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
24x7x365 Threat Management Gateway 2010 On-site Support
Microsoft Forefront TMG Online Help
Microsoft Forefront TMG 2010 builds on the proven security technologies of Internet Security and Acceleration Server and provides a easily managed Internet gateway that delivers a one-server platform for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft consultants can assist you to design and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Symantec VPN Technology Consulting
Symantec Security Security Evaluation
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN appliances including the Symantec Raptor and VelociRaptor family or help you migrate to more recent firewall technology. Progent can also enable you to design and execute a complete security strategy that can include firewall and VPN appliances and software, managed security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single source for continuing technical support, administration, education, and security consulting.
Outlook for Mac IT Services
macOS and Windows Consultant
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with colleagues who use Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that mix Mac with Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows systems.
Microsoft Certified SQL Server 2014 Reporting Services Network Engineer
Network Engineer SQL Server 2014 Monitoring
SQL Server 2014 incorporates major improvements in key areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services including system design, deployment, management, remediation, and application development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Exchange 2013 Unified messaging Consultant
Specialist Exchange 2013 Server
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important new features as well as a revamped architecture. These improvements favorably impact vital areas like manageability, availability, security, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, design a cost-effective test and rollout plan, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Juniper SA700 SSL VPN Firewall Configure
Juniper SSL Router Security Contractor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
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