IT Connection Newsletter: Number 6
Remote and Onsite Help for Business Networks
Remote and Onsite Wireless Site Surveys
Progent's affordable Wireless Site Surveys use RF modeling plus software simulation to collect the data required to design an efficient wireless LAN (WLAN). Progent's Onsite Wireless Site Survey is available nationwide and features on-premises inspection, RF and security audits of your existing WLAN, analysis of your floor plan, RF interference testing and propagation modeling, plus identification of the optimum locations for the Wireless Access Points of your choice.
Progent's Wireless Site Survey helps you implement a wireless local area network (WLAN) optimized for your facilities. This offers you an affordable way to provide the coverage, performance, capacity, Quality of Service (QoS), security, and roaming capability your business needs. Progent's Wireless Site Survey services are available as a remote service that saves time and money, or as a more comprehensive onsite service.
Progent's Remote Wireless Site Survey uses advanced RF modeling as well as simulation software to collect the information needed to design an efficient WLAN. Progent's Onsite Wireless Site Survey, available nationwide, features on-premises inspection, RF and security audits of your current WLAN, floor plan analysis, testing for RF interference, RF propagation modeling, identification of the optimum locations for your specified Wireless Access Points (WAPs) including Cisco Aironet and Apple AirPort, and a detailed report for a new WLAN.
The onsite survey includes Interviews with your IT team and end users to refine parameters for the WLAN. All 802.11a/b/g/n WLAN design is performed by veteran BICSI RCDD Certified Survey Engineers.
Progent offers expert consulting for creating a state-of-the-art BYOD (Bring Your Own Device) environment. iPhones, iPads, Androids, BlackBerries, Windows Phones, and other smartphones and tablets require robust RF signals and pose serious capacity challenges. Progent's Wireless Site Survey can provide the insight you need to address these issues and design an affordable, effective BYOD solution.
Deliverables for Progent's On-Premises Wireless Site Survey can include:
- RF Spectrum Analysis for WiFi, DECT, ZigBee, and other advanced wireless networks. This includes the detection of RF issues with your facility's physical structure as well as other sources of interference so you can anticipate and resolve problems during the WLAN design phase.
- RF Coverage Maps in the form of color RF contour images for the areas requiring coverage to help you select the optimal number and location of WAPs and identify RF leakage areas and coverage gaps
- Capacity Plan for delivering the bandwidth needed to support all applications and users
- Cable Paths depicted as red line diagrams you can supply to cabling contractors
- Device Installation guidance on where and how to install wireless devices plus identification of special equipment that may be needed (NEMA enclosures, antennas, etc)
- Infrastructure Requirements to specify all facility and networking resources required for the installation such as available switch ports, Power over Ethernet (POE), electrical power, and rack space
Progent maintains one of the largest teams of certified Cisco CCIE network engineers of any independent IT support firm in the U.S. and can help you integrate your WLAN seamlessly into your corporate network. Progent can help you to configure and manage Cisco routers, switches, and security appliances plus Cisco Mobility products like WAPs and wireless LAN controllers. Progent also offers integration help with products from Apple, Juniper, WatchGuard, and other leading vendors of wired and wireless connectivity solutions, and Progent offers consulting from certified security engineers.
For additional information about Progent's wireless site surveys, see Progent's Wireless Site Surveys.
Contact Progent about Online and On-premises Wireless Site Surveys
To find out more about Progent's wireless site surveys, call Progent at
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An index of content::
Cisco CCIE Remote Technical Consultant
After Hours Cisco Small Business Server Support
Progent offers rapid online support from Cisco-certified CCIE networking consultants. Progent's CCIE engineers can connect to your network via advanced remote diagnostic utilities to deliver quick and economical troubleshooting and repair of critical network infrastructure issues.
Microsoft Operations Manager Professionals
24/7 MOM 2007 Configuration
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and repairing SCOM environments and offer organizations of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
MSP360 GSuite Backup Integration Support
Network Consulting MSP360 Desktop Backup
Progent's data protection experts can help you to design, deploy and troubleshoot a backup/restore solution based on MSP360 software. MSP360 enables file or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and permits businesses to build a backup solution with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss resulting from human mistakes, system glitches, malicious users, and external attacks like ransomware.
Microsoft 365 Deployment Readiness Remote Consulting
Top Microsoft 365 Deployment Readiness IT Consulting
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and on budget.
Microsoft Expert Windows and UNIX Consult
Windows and Solaris IT Consulting
If your business network combines UNIX, Linux or Sun Solaris technology with Windows, Progent can assist you to integrate your IT resources into a cohesive network that permits all your operating systems to coexist for simple administration, transparent dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX and Windows integration support services include network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and repair, in-person technical support, and Contact Center services.
IT Consultants At Home Employees Security
At Home Employees Cybersecurity Remote Support Services
Progent can help small and mid-size businesses to configure security defense systems and provide mitigation services needed to support offsite workers.
Windows 2016 Disaster Recovery Configuration
Outsourcing Windows Server 2016 Hyper-V
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to assist businesses of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
Microsoft Dynamics Business Central Technical Support
Support and Help Dynamics Business Central
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financials, inventory, operations control, project management, procurement, sales, supply chain, and business reporting. Progent's Dynamics Business Central/NAV experts can help your organization to manage your legacy Dynamics NAV environment or upgrade smoothly to a cloud-based, on-premises, or hybrid deployment model.
MSP360 GSuite Backup Technical Support
MSP360 B2 Backup Storage Technology Consulting Services
Progent's data protection experts can help your company to design, deploy and troubleshoot a backup/restore plan based on MSP360 software. MSP360 enables file or image backup/recovery for VMs and physical machines, works with all popular public clouds, and allows you to create a backup ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human miscues, system glitches, malicious insiders, and malware assaults like ransomware. To learn more, visit ProSight DPS 360 Backup solutions.
Technology Professional WSUS
Windows Server Update Services Specialists
Microsoft Windows Server Update Services enables information technology administrators to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT staff can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft SUS such as designing the Microsoft SUS deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
ProSight Reporting Network Infrastructure Monitoring Computer Consultants
ProSight Reporting Network Infrastructure Management Computer Consulting
ProSight Reporting is a growing suite of real-time reporting tools created to integrate with the industry's top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent Cybersecurity Experts Professional
Consultant Services Progent Media Relations
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Top Ranked Cybersecurity Pen Testing Security Certification
Penetration Testing Consulting
Stealth penetration testing is an important part of any overall IT system security strategy. Progent's security experts can run thorough intrusion checks without the knowledge of your organization's internal network support resources. Stealth penetration checking shows whether current security defense systems such as intrusion detection alerts and event history monitoring are correctly set up and consistently monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of modern strains of ransomware.
Online Consulting Catalyst 9000 Switch
24-7 Support and Help Catalyst 4500 Switch
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables companies to gain the full benefits of bringing smart traffic control to their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure highly available to accommodate time-critical needs, expandable to support growth, safe enough to guard restricted data, and designed for differentiating and controlling traffic flows to optimize system performance. Progent's CCIE and CCNP certified consultants can help you pick out and deploy Catalyst switches that make sense for your business. In addition, Progent's CISM and CISSP certified security consultants can help you create a strategic protection plan and set up Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
IP-PBX Remote Consulting
VoIP Phone System Consulting Services
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
VoIP phones patch management Specialist
iPad patch management Consulting Services
Progent's managed services for patch management offer businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, such as scanners, infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
ISA 2004 Standard Edition Server Technical Consultant
Microsoft ISA 2004 Server Integration Services
Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Integration Services Wi-Fi IP phone integration
Flex 7500 2500 Wireless Controller Setup and Support
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to deploy, administer, and debug Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Altaro Microsoft 365 Total Mailbox Backup Technical Support Services
Support Outsourcing Hornetsecurity Altaro M365 Teams Chat Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
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