Progent offers IT services for mid-size businesses with 100 to 250 network users. The mid-size business or office has traditionally been an underserved segment of the market for network support expertise. The overhead and service access practices of large third-party support firms make them too costly for the typical small company or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT system whose advanced technology and capability are often comparable to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of online service, virtual network technology and proactive server monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the small organization with big-company service from certified, world-class experts with background in a broad array of midsized business network solutions. If your mid-sized organization or small business is searching for levels of IT support needed by a mid-size organization without budgeting enterprise costs, call Progent.


Additional Topics of Interest

Microsoft SQL Server Consulting
Microsoft SQL Server Troubleshooting

SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.

Microsoft Expert Office 365 migration PowerShell Computer Consultants
Office 365 and Apple iOS Network Consultant Akron, OH

Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on time and on budget.

Shared Helpdesk Consultants
Supplemental Help Desk Engineer

Progentís Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution built around the leading shared professional services automation tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.

Cisco CCDP Work From Home Job
Microsoft Consultant Part Time Job Oklahoma City, OK

Progent is looking for a range of on-staff workers including solutions-driven MCSEs; connectivity consultants with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network design with experience in mobile connectivity, wireless integration, high-availability environments, disaster recovery solutions, data preservation, and server virtualization. We are also looking for workstation support experts, remote troubleshooting professionals, and CISSP or CISA accredited security professionals. Progent is also hiring experienced managers and administrators who can perform efficiently in Progent's high-growth, virtual office environment. Progent works with freelance consultants who have specialized knowledge and working background in high-demand IT areas outside Progent's primary service focus. Our Experts Group employs freelance consultants who offer advice and programming support for strategic applications that include MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular operating systems such as Linux derivatives, Apple OS, or Sun, or offer expert help in areas such as telecommunications, web development, EDI, eCommerce, or database management. Freelance contractors certified by us coordinate with our staff engineers to deliver comprehensive IT services for small company networks.

Deploying Phase: Implementation Professionals
Network Support Company for Project Methodology in Utah

When performing consulting tasks for enterprise customers, Progent uses a structured approach based on defined milestones in order to achieve budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All phases are documented to make available a comprehensive description of technical services performed and to assist in downstream system support.

Midsize Business Networking Services
Midsize Office Computer Installation in Jacksonville

Progent offers network services for mid-size businesses with 100 to 250 network users. The mid-size business or office has traditionally been an overlooked part of the market for IT support services. The overhead and service delivery practices of major outside support firms make them excessively expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information network whose advanced technology and capability are often comparable to the networks of far bigger companies. Progent's service delivery model, which takes full advantage of online service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the IT maintenance expenses of a small-medium business while providing the small organization with enterprise-level service from certified, world-class experts knowledgeable in a wide range of small business network solutions. If your medium size organization or small business is searching for levels of network support needed for a medium size office without paying enterprise prices, you need Progent.

Solaris Consultancy
Solaris Setup and Support

Progent's Solaris family support experts offer small and mid-size companies and developers support for managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent offers your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of expertise provides you with a convenient one-stop source to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

Forefront TMG Firewall Online Support Services
Information Technology Consulting for Forefront TMG Firewall Mill Valley, CA

Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server and offers a easily managed Internet gateway that acts as a single-server platform for an array of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, permits custom reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can help you to design and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

Windows Server 2012 Virtual Fibre Channel Consultant Services
Grand Rapids, Michigan Remote Troubleshooting for Windows Server 2012 Server Manager

Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT management, team, develop an enterprise-wide security strategy, streamline network management, assist with application development, and generate and test a disaster recovery/business continuity plan.

Cisco Virtual Private Network Online Troubleshooting
Online Technical Support for VPN in Virginia Beach

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your growing business requirements. Progentís Cisco-Certified network experts are familiar with Ciscoís complete family of products aimed at eliminating information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and accounting from a graphical Web interface.

Gentoo Linux Technical Support
Redhat Linux Technology Professional

If your company is developing Linux-based software on a network that has MS Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your area of high-value know-how while avoiding the continual hassle of maintaining your company information system. Through the use of automated server monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an affordable alternative for maintaining an information network that provides excellent dependability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, network monitoring services, and Help Desk services.