VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and verify a repeatable process for restoring services rapidly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify full service recovery, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a DR solution powered by VMware SRM.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Support services are provided at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most problems.
Stealth intrusion checking is a key part of any comprehensive IT system security strategy. Progent’s security professionals can perform thorough penetration checks without the knowledge of your company's internal network support staff. Stealth penetration checking uncovers whether current security defense tools such as intrusion incident warnings and event log analysis are correctly configured and actively observed.
Progent can provide affordable remote and onsite support to assist businesses of any size to move any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Progent offers small organizations two specially designed network security evaluation scanning packages that include, at a preset fee, remotely managed inventory scans of your network security profile which are evaluated by professional information security specialists who interpret the results of the remote scan, deliver unbiased summaries of your existing security vulnerability, and make suggestions for remediation. Progent offers two non-overlapping security evaluation packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while delivering enterprise-quality assessments of your network's exposure to assault.
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits including reduced capital costs, reductions in operational costs, better executive focus, enterprise-class security, enhanced availability, and business continuity.
Microsoft SQL Server 2014 incorporates major improvements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services including system design, deployment, management, remediation, and software development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to plan, deploy, manage and repair Cisco Aironet wireless access point environments to provide the performance, coverage, capacity, expandability, security compliance and ease of management required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and onsite support for both legacy and current 802.11ac Aironet access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent's short-term staff augmentation services allow organizations to respond to the need for IT support personnel without incurring the costs and hassle associated with vetting and recruiting reliable technical help and without increasing your permanent head count.
Progent's Cisco-certified CCIE consultants can assist your business to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to modern models.
Lync Server 2013, now called Skype for Business, allows organizations of all sizes to create a manageable and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and end users. Progent has expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified IT consulting experts. With Progent's economically priced network service programs, mid-size businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small and midsize business information systems world-class reliability, security and productivity.
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer who can provide strategic direction to assist you pick and support IT technology to meet your present situation and that can be a solid basis for your growth. Progent's part-time or temporary CIO consulting services provide financial advantages to organizations trying to maximize the benefits from their IT investment but who are unable or hesitant to add another high-level manager to their full-time staff. Because Progent is vendor-neutral, with a large staff of engineers certified to support all major operating systems and connectivity technologies plus a broad range and business applications, Progent is in an ideal situation to offer objective advice as well as expert technical support for building and maintaining information solutions that match the special needs of your organization.
For smaller companies, network security and information assurance and compliance is too complicated to master but too risky to ignore. The largest largest enterprises have been breached, and the leading cloud services have occasionally been taken down. It seems as though there's no place to run. Progent has made it economical for smaller organizations to carry out critical IT security projects effectively by offering the benefit of billed time to the nearest minute without any minimum charge for remote help. This means you have access to a seasoned computer expert to deliver just the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a comprehensive security plan.
Progent's certified Windows Server 2000 experts can provide network help and information technology consulting services for the entire line of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and troubleshooting services include network design, deployment, documentation, local and remote technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Progent offers small businesses a pair of ultra-affordable security inventory packages that include, for a set fee, remotely managed inventory scans of your network security profile which are analyzed by professional security specialists who assess the results of the remote scan, present objective evaluations of your existing network security, and offer suggestions for enhancements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while delivering enterprise-quality evaluations of your IT network's exposure to assault.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Progent can assist your company to design and implement an efficient migration from a UNIX-based IT environment to a network based on Microsoft Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can help you preserve your information and reduce productivity discontinuity by developing an efficient migration plan that protects your existing assets in UNIX software and technology. UNIX-to-Windows transition consulting services available from Progent include evaluation of existing infrastructure, migration strategy and validation, Exchange migration services, data and application transition, and processor and storage system transition and consolidation.
SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to network users, reducing the complexity of creating, integrating, administering, and using company data and database applications on platforms ranging from mobile devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
CISSP Certified Security Mid-sized Company Small Business IT Outsourcing Services
Progent's Citrix consultants can assist you to design, deploy, manage, and troubleshoot a virtualized application delivery and management solution based on XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can help your organization to administer and maintain a remote datacenter that features high availability, enhanced security, and rapid disaster recovery.
In addition to offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration support, and 1-on-1 or group online training customized to meet your specific requirements. Progent's experts also can show you how to integrate and maintain a protected, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to meet your unique business needs. Progent’s Microsoft-certified support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce consulting services for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management products.
Progent’s Wireless Consulting Services offer a convenient, economical option for businesses of any size to integrate, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Windows Server 2008 R2 features outstanding levels of performance, protection, availability, scalability, and flexibility that improve productivity of local, remote, and mobile users. Progent's network professionals can provide affordable online consulting, troubleshooting, and training services to help your company to plan, execute, and manage Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Microsoft Certified Expert Onsite Technical Support System Center Operations Manager Operations Manager Engineer
Progent can assist companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet FortiGate firewalls to protect all your IT assets at the enterprise edge, within the data center, at branches, and in the cloud.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
Progent’s Microsoft-certified consultants can provide small and midsize companies computer consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your workers or customers to connect to, organize, share and interact with relevant information, files, and software and to interact with other people. It allows quicker and better decisions, more efficient access across groups and more economical business practices. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available within and without a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge they’ve developed in a way that makes data easy to locate, retrieve and apply.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that combines both local and cloud-hosted resources. Progent's consultants offer cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible business advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud design for your network ecosystem. Progent offers full-service project management support so you can design and execute an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting help, technical support, and customized training.
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web meetings with application sharing, and both IP and PSTN telephony across a broad range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your current and future goals, implement Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management staff and end users. Progent has expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook and PowerPoint.
Computer Network Support Companies Midsize Business
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop a unique ability for serving branch offices that need network service with the responsiveness associated with with small organizations but which offers professional client interaction, thorough documentation, and adherence to enterprise IT protocols. If your corporation has a branch office situated anywhere in or any area covered by Progent's consultants, Progent can provide a broad range of onsite and on-line IT consulting services and network design assistance.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting expertise, software development, and debugging services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a cohesive intranet solution.
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of performance that IT security managers are expected to learn. CISM provides executive management the confidence that those who have earned their CISM certification have the experience and capability to deliver efficient security management and support services.
Progent can help small and mid-size organizations to set up and troubleshoot teleconferencing platforms to allow their at-home workers to collaborate effectively with teammates and customers.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting options are built upon mature virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for centralized management.
System Center Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against company data leakage, performs health reporting, allows secure self service, and delivers a common point of control for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can assist your organization with any facet of planning, implementing, using and troubleshooting a SCCM solution for local, cloud, or hybrid environments.
Windows Server Essentials is a value-priced, versatile OS that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the new hybrid computing model that combines both local and cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost advantages of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based design for your computing environment. Progent can provide full-service project management to help you design and carry out a smooth move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide as-needed consulting, troubleshooting, and training.
Progent offers a selection of IT service packages for small organizations. These information technology outsourcing and server monitoring services are built around the anticipatory problem handling abilities of Microsoft Operations Manager 2007, a state-of-the-art server and system management software platform that monitors the availability, throughput, and safety of your information system and identifies incipient problems before they can bring down your network. With Progent's affordably priced network support packages, small companies can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small organizations to minimize system downtime by providing affordable online consulting services for disaster recovery/business continuity planning, high-availability network architecture, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity experts can assist you to develop and test an efficient business continuity strategy that aligns with your business needs and budget. Progent’s disaster recovery specialists can help you to architect, deploy, and support resilient technologies including redundant Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and multi-location hot backup centers.
Progent offers cost-effective remote access to an Oracle-certified MySQL DBA or software developer and can assist businesses of all sizes to integrate and support MySQL within a dependable IT infrastructure that offers high levels of speed, expandability, and security. Progent also has proven skill helping businesses migrate databases from an Oracle environment to MySQL.
Progent's certified Windows 2003 Server engineers can provide computer support and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, administration, and maintenance offerings include network planning, installation, project management, on-site and remote technical support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
In conducting consulting projects for corporate customers, Progent uses a phased methodology driven by defined milestones so as to achieve financial, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert implementation. All phases are documented to provide a comprehensive description of IT services performed and to help in ongoing network support.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save as much as half of the time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.