If you want to update your corporate web site, build internal websites for applications such as human resources or employee training, design a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and experienced web developers. Progent's consultants can also show you how to build and maintain a secure, fault-tolerant server and communications network, including off-site and wireless connectivity, to support your web solutions.
Progent's colocation center IT services are intended for businesses with equipment housed at Internet Data Centers or data center colo hosting facilities and requiring on-demand in-person help at the colocation site plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of Internet Data Centers and data center and colocation consulting services such as system topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and telecommunications networking, development and deployment of fault tolerant configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server clustering configurations.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for critical applications by providing unified, mixed-platform tracking of physical and virtual resources installed across on-premises systems and cloud environments. Progent's consulting group can provide advanced online and onsite expertise to help organizations of any size to design, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's pricing model is to charge for phone service and on-site visits per minute. As a result, you pay just for delivered services. Progent does not impose a more expensive rate for after-hours or urgent support, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and requires no retainer for support services provided during normal working hours. Many service organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick fixes so you will not be tempted to allow simple problems to stay unaddressed.
Progent's certified SQL Server 2019 consultants can help you to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid online or on-premises access to consulting experts in solution design and integration, software programming, SQL Server management, and network security.
Progent's wireless professionals can help small companies design, select, test, configure and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a level of protection that matches or excels wired connections. Progent offers expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to identify and deploy the wireless link solutions that fit best with your business needs.
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, reducing the difficulty of designing, integrating, managing, and using company data and database programs on platforms ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Nagios and MRTG are useful, Open Source monitoring utilities that operate under the Linux OS and can be used to analyze UNIX/Linux networks, MS Windows systems, or mixed-OS systems in which the Linux OS and Windows run side by side. Nagios lets system support engineers to monitor network services including SMTP, HTTP, FTP, and NNTP. MRTG allows you to track the traffic through SNMP-enabled network appliances such as processors, routers, and switches. Progent's network monitoring experts can help you utilize both these tools to tune and repair your computer network.
Progent can assist small and mid-size organizations to install endpoint security defense systems and provide response services required for at-home workers.
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET products included with Microsoft Small Business Server calls for a network consultant with hands-on background designing and building seamless, end-to-end business technology environments. Progent's Small Business Server consultants have an average of over a decade of background supporting computer networks founded on Microsoft technology. This experience ensures you results in deploying, administering, and maintaining network environments that incorporate the Microsoft SBS Server package of servers and applications.
Progent's service specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into cohesive environments with resource sharing and workgroup functionality. Allowing efficient cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Apple Macintosh and Windows products. Progent's background in Microsoft and Apple consulting makes it possible to provide expert support to businesses that rely on these platforms to keep their competitive edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Cisco Nexus switches are intended to deliver the speed, scale, availability, cloud readiness, density, security and manageability needed to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite support expertise to assist your business to plan an efficient switch topology, set up pilot environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability tests, configure advanced monitoring and alert systems, consolidate network resources through virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities incorporated into Nexus products. Progent's consultants can also assist your business to migrate efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent can provide small companies with an IT management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to improve business processes so they match more closely with your corporate objectives. Your company can develop and install a well conceived information technology strategy without incurring the expense of a full-time senior IT executive.
Progent's remote access and wireless synchronization specialists can help your business to plan and deploy secure access solutions for off-site desktops, notebooks, and smartphones so they integrate tightly with your IT network, allowing your business to optimize the productivity of your remote workforce.
Progent's CISSP-certified cybersecurity experts can assist organizations of any size with any aspect of IT security. Progent can create efficient cybersecurity solutions that protect a small office against advanced malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid networks that support local, remote, and mobile users accessing network resources distributed across multiple physical datacenters and public and private clouds.
The Contact Center support delivery structure adopted by Progent's Technical Response Center offers small organizations an efficient alternative to reliance on independent consultants by offering broad technical knowledge shared by multiple engineering groups, optional round-the-clock access to urgent help, fast escalation to world-class experts for handling the most intractable problems, support consistency and reliability, quick follow-up enforced by seasoned support managers, a variety of convenient techniques for initiating support jobs, plus a high level of progress transparency made possible by ticket updates and accessible via a web portal.
The complexity and integration demands of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and broad knowledge in planning and building seamless, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's IT services can assist you with designing, deploying, managing, and supporting Windows Server systems that maximize the productivity of your IT system. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Progent can help small and medium-size organizations to configure network security defense systems and deliver cleanup services required for at-home workers.
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Progent's certified SQL Server 2019 experts can help you to assess the advantages for migrating to SQL Server 2019 and can provide fast online or onsite access to consulting experts in system planning and deployment, software development, SQL Server management, and network security.
Progent can provide affordable remote consulting services for all releases of Office Access including Access desktop and Access Web App and offers expert support for Access application programming, database migration, performance optimization, report design, and maintenance. Progent also can provide tailored online training for Access application programming and database management.
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these devices. Progent continues to offer consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you determine whether to adopt more current firewall products available from Cisco. Progent's Cisco technology experts can help your company plan and carry out a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Progent applies no initialization fee and requires no retainer for services provided during regular business hours. Progent's small granularity does away with large invoices for quick solutions so you won't be forced to permit minor problems to stay unaddressed.
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Progent's certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts provide telephone support and online secure network connection to isolate and repair network problems quickly and economically. The breadth of technical expertise represented by Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult network issues to appropriate experts as required.
For more than two decades, Progent has delivered budget-friendly IT design, integration, debugging, security services, and development for networks of all sizes.
Progent provides network services for medium size businesses with 100 to 250 system clients. The medium size business or work group has traditionally been an overlooked part of the market for IT support services. The overhead and service delivery models of large outside service organizations make them excessively expensive for the typical small business or small medium business (SMB), which usually relies on a minimal IT budget with which to support an information system whose advanced technology and capability are often comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive network monitoring, significantly lowers the IT support costs of a small-medium business while offering the small company with big-company service from certified, world-class consultants knowledgeable in a wide range of small business network solutions. If your medium size organization or small business is searching for levels of network help needed by a mid-size office without paying enterprise prices, contact Progent.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a unified solution for deploying and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade smoothly from older versions of VMM, design processes for building and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of new technologies such as Storage Replica and Shielded VMs. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent can provide cost-effective online support to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent's Mac experts can support the creative facets of Mac environments by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent's Check Point Software firewall experts can help you plan, deploy, and manage firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or migrate efficiently to Check Point's modern firewalls.
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning HA architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or enhance .NET applications quickly and affordably.
