Progent's Cisco-certified CCIE network experts can assist you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software consulting.
If you are producing UNIX-based applications in an environment that has Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that allows you to focus on your field of high-value expertise without the constant hassle of maintaining your business network. By using automated server monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an affordable way for supporting an information network that provides high dependability, security, and performance. Progent's developer support offerings feature comprehensive network support outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, proactive network monitoring, and Contact Center outsourcing.
Cisco offers an extensive product line of routers that includes routers designed to provide the protection, performance, and reliability required by customers from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to move from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem so you get maximum business value.
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with real-world background and broad experience in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and servicing network environments based on the SBS suite of servers and applications.
Progent's productive atmosphere will allow you to become a more capable professional by enhancing your technical skills and increasing the loyalty of your customers. Progent delivers this promise by attracting the top professional talent for you to work with, offering an advanced system infrastructure, running custom software utilities to enable the maximum level of support, and by optimizing our business structures for attracting and maintaining clients.
Progent's Citrix consultants can assist your organization to evaluate the strategic benefits of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities with your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized network while lowering the cost of equipment and operations and simplifying management tasks.
Stealth penetration checking is a key part of any comprehensive network security plan. Progent's security experts can perform extensive penetration tests without the awareness of your company's in-house network support resources. Unannounced penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event log monitoring are correctly set up and consistently monitored.
Progent's Cisco CCIE-certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that spans your on-premises and cloud resources and protects all users anywhere with any device.
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, install, optimize, manage and troubleshoot a Wi-Fi solution customized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
When conducting consulting tasks for corporate clients, Progent follows a structured approach based on defined milestones so as to achieve budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert deployment. All facets are recorded to make available a detailed description of technical services performed and to assist in ongoing network support.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based units designed as value-priced wireless solutions for light workloads. Progent's Cisco CCIE wireless network consultants can provide online or onsite configuration and troubleshooting support to help your organization to design, configure, update, tune, administer and debug Cisco Small Business wireless AP deployments of any size or topology.
Cisco Cisco Unified Communications Manager (CUCM), formerly known as CallManager, operates as the core of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified CM Express offer a borderless IP-PBX by integrating tightly with applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and budget-friendly online and on-premises support to help organizations of all sizes to build and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent's consultants can assist with any facet of CUCM support and debugging in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE support, creating Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Progent can help you design, configure, manage, and repair a viable Wi-Fi network architecture, recommend appropriate components, and configure access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a complete 802.11x network security plan that is well aligned with the security strategy for your entire business network.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your network for local, multi-site, cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security plan, streamline IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's consultants can help you to assess the benefits of Lync Server for your business and can assist you to plan and execute an installation of Lync Server that consolidates the management of Instant Messaging and Presence and improves the productivity of your in-house staff, at-home workers, and smartphone users. Progent can in addition help your company to perform a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and offer online seminars and ongoing support for Lync and other Microsoft platforms.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Microsoft Exchange 2010 and introduces important new features as well as a redesigned architecture. These improvements affect key areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable online support and management services for Microsoft Exchange 2013.
Progent's CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent can provide enterprise customers the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's complete portfolio of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent offers Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably following best practices.
Progent's Meraki wireless access point consultants provide remote and on-premises support services to help organizations of any size to plan, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical access, responsiveness, security, ease of management and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Progent's Cisco CCIE network infrastructure consultants can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software support.
Progent's Microsoft certified consultants can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of advanced business applications that can give your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help you migrate from older editions of Microsoft SQL Server to SQL Server 2005.
Progent's network professionals can assist you to analyze the potential benefits of Hyper-V-based virtualization for your company, conduct test installations to verify Hyper-V's operation with your production applications, assess your network infrastructure for smooth operation with virtualization solutions, help you in moving to Windows Server 2008 and setting up Hyper-V, train your network management personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, design and test disaster recovery processes that optimize network uptime, and deliver continuing consulting and technical support including affordable remote troubleshooting and turn-key Help Desk services.
Progent can help you in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity applications and cloud-hosted services available on a subscription basis. Microsoft 365 apps and cloud services are available in a variety of product bundles targeted at customers from individuals and households to global enterprises. Progent offers fast and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that transparently combine on-premises and cloud-based products and services.
Progent offers affordable online support to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to gather information about your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your business requirements.
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local service organizations who offer scant documentation or specifics of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation transmitted by each consultant to each customer. The practice of documenting and archiving support records results in more effective support and avoids a slew of common misfortunes such as when a support client is effectively held captive to a consultant who won't let go of vital service information.
Progent has over two decades of background configuring, and supporting the key components included with Microsoft System Center and can help you to design, install, support, and fix your System Center solution to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can help your organization to migrate to the latest version of System Center from a previous one or from another datacenter management solution to deliver the benefits of enterprise-class deployment, automation, security, plus infrastructure and application availability and performance monitoring.
Microsoft Windows SUS allows IT managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and easily manage the installation of patches that are published through Microsoft Update to servers and desktops in a company. Progent can help you with technical details of the initial configuration of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container appropriate for your system environment.
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's SonicWall firewall experts can help you integrate, manage, and update SonicWall firewall devices including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into a complete security solution and design protection into your corporate operations.
Progent offers Microsoft Windows Cluster Server support to help your company deploy zero-downtime server clusters that can deliver 100% operation. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. By assisting you t create non-stop server clustering environments powered by Windows Server Cluster 2003, Progent's Certified Windows experts make sure that your fault-tolerant server clusters are set up to maximize the competitive value of your computer system.
Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional PSTN calling. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by eliminating VoIP hardware and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to help your company to manage and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration.
Progent's Intune consultants can help your organization to assess the business case for utilizing Microsoft Intune for administering your mobile computers including laptops, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help you to define security and compliance policies, set up pilot environments to evaluate the appropriateness of Intune for your network, install Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and maintain your Intune deployment.
If your organization does not need urgent online help but you think you will need assistance with your information system in the near future, you can conserve time and money and ensure that the appropriate expertise will be ready when you need it by contacting a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or send email to email@example.com.
Cisco Nexus series switches are designed to deliver the throughput, scale, availability, cloud readiness, density, data protection and ease of management needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite consulting and troubleshooting services to help your IT staff to plan an optimal network architecture, set up test environments to validate your network design, install and configure Nexus switches, create and enforce appropriate policies, run security vulnerability tests, configure proactive monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful fault-tolerant capabilities available for Nexus family of switches. Progent's consultants can also help you to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Progent's seasoned application designers and programmers can assist your company to build enhancements to Microsoft GP/Great Plains that support the unique needs of your organization without losing the advantages of Windows integration. Progent can also provide help with a variety of development tools that can be utilized to create integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent's Microsoft-certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, develop test systems and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and applications, train your support staff how to use new management tools, and deliver ongoing consulting and technical support via budget-friendly options such as Help Desk Call Center support and remote technical assistance.
If you want to revamp your production web site, build internal webs for purposes such as human resources or employee training, establish a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also help you build and maintain a safe, robust server and communications infrastructure, including remote and wireless access, to support your web solutions.
Progent's CISM-certified security consultants can help you safeguard your Apple Mac environment through professional services such as performing security tests, recovery from virus and worm penetrations, configuring firewalls, implementing secure remote and mobile connectivity, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security strategy appropriate for the specific goals of your business network.
If your company computer system mixes Linux technology technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that permits all your operating systems to run side by side for easy administration, transparent information exchange, high availability, enhanced performance, and strong security. Progent's Linux and Microsoft Windows integration assistance offerings include IT infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Helpdesk services.
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers SMBs a unified platform for financials, inventory, operations control, capacity planning, purchasing, sales and marketing, demand forecasting, and advanced reporting. Progent's Dynamics Business Central experts can assist your organization to manage your older Dynamics NAV environment or migrate smoothly to a cloud-based, on-premises, or hybrid deployment.
Progent's Windows 11 experts can provide a variety of services for Windows 11 such as Microsoft 365 integration, mobile management and synchronization, telecommuter connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center services.
Progent can provide the part-time or temporary assistance of a veteran Chief Information Officer who can provide strategic direction to help your company pick and support IT solutions appropriate for your present needs and that can serve as a solid foundation for your future growth. Progent's temporary CIO consulting services offer economic advantages to organizations trying to optimize the impact of their network expenditures but who are without the budget or hesitant to add another high-level position to their head count. Since Progent is vendor-agnostic, with a large staff of consultants certified to support all leading operating systems and networking technologies plus a broad range and business software, Progent is in a unique position to provide unbiased recommendations along with expert technical support for building and maintaining information solutions that fit the particular needs of your organization.
If your company does not need immediate remote support but expects to need technical services with your information system soon, you can conserve time and money and guarantee that the right IT skill will be available when you require it by contacting a Progent sales agent and signing up as a customer. For more information, phone 800-993-9400 or send email to firstname.lastname@example.org.
Microsoft and Cisco Certified Midsize Office Small Business Outsourcing
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent can help you to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that utilize local IT assets as well as public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for law practices. Progent offers remote access to NetDocuments experts who can help legal departments and law firms to plan, configure, administer, optimize, or debug a document management system solution powered by NetDocs.
Progent's certified engineers can help you to evaluate Microsoft Windows 7 to verify application and driver compatibility and to determine its speed and reliability working with your applications. Progent's consultants can also help you to assess the likely strategic value of adopting Windows 7. If Windows 7 makes sense for your business, Progent can assist you to plan and carry out a non-disruptive upgrade to Microsoft Windows 7 from a your current release of Windows.
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and end users, and ongoing consulting support.
Progent offers several essential kinds of Call Center support including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your clients convenient access to a reliable technical group with extensive experience delivering phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on giving the support Call Center a respected reputation as a solid contributor to business productivity. Progent's goal is to fix and not simply record problems.
Progent provides nationwide remote help and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows technology. Online technical support offers maximum leverage for your information technology dollar by extending client productivity and shortening the time charged for computer analysis and repair. Advanced online support utilities and skilled service specialists and engineers allow Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In the vast majority of cases your IT problems can be dealt with over the phone or through a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help you with the most difficult system issues.
Progent can deliver a wide array of affordable remote and onsite consulting services to assist your business to configure, administer, and troubleshoot desktops and mobile devices powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent's certified IT experts can provide Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent can assist companies of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the typical mistakes small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.