Progent's IT Consulting and Troubleshooting Services
Network Support Outsourcing and Co-sourcing Report
IT Outsourcing and Co-sourcing Benefits — Part 6 of 9
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 6 of 9
Progent offers the support of certified experts in server and desktop virtualization technologies including Microsoft Windows Hyper-V and Remote Desktop Services, VMware vSphere and VMware Server, plus Citrix XenServer, XenApp, and XenDesktop .
Benefits of Server Virtualization
Virtual servers have the well-known advantage of cutting hardware and service costs because a single physical machine can take the place of multiple systems without the expense associated with purchasing, provisioning, and housing extra equipment. But virtual server technology can also enhance the manageability and fault-tolerance of line-of-business servers, vastly reduce recovery time in case of a catastrophic failure, and improve overall network stability by isolating servers used for testing, development, or legacy applications.
The rapid pace of server hardware evolution makes it almost impossible for businesses to standardize on a specific computer brand and model. Equipment may be purchased from a single manufacturer over a 2-3 year timeframe, but individual models quickly become obsolete and unavailable for purchase. The result is often a hodgepodge of equipment that precludes the use of efficient server replication techniques such as template operating system installations. Consequently, most servers must be configured manually from scratch, which is time-consuming and expensive. Advanced configurations such as clustering or redundant servers are also more difficult to manage when servers lack interchangeable components.
A great advantage of server virtualization is that virtual host software such as Microsoft Hyper-V, VMware vSphere, and Citrix XenServer can create standardized environments from a patchwork of computer models and configurations. This dramatically simplifies server provisioning, deployment, and management. New servers can often be deployed in minutes instead of hours. The flexibility of moving virtual servers between physical servers makes it easy to realign server infrastructure to match varying application demands. As the need for application computing power increases, additional virtual host servers can be deployed rapidly, and existing virtual servers can be load balanced across the array of physical servers.
Benefits of Desktop Virtualization
Major improvements to VDI technology have been incorporated into virtual desktop platforms such as Microsoft's Remote Desktop Services, Web Apps, and Remote Desktop Connection for Mac as well as by XenApp from Citrix. Virtual desktops streamline desktop provisioning and administration, enforce security policies, reduce recovery time, and provide a powerful framework for collaboration. Progent offers expert support for designing, managing, and troubleshooting state-of-the-art desktop virtualization solutions from Microsoft and Citrix and for maintaining or upgrading legacy environments.
How Progent Can Help Businesses Benefit from Virtualization
Progent can help businesses design their network infrastructure to take full advantage of virtualization technology, help install and configure virtual servers and desktops to maximize performance, dependability, and manageability, propose and test business recovery plans that use virtualization to minimize downtown in case of a catastrophic failure, and provide support, troubleshooting, and consulting for virtual environments. Progent also offers a virtual server hosting service that allows small businesses to get the benefits of enterprise-class IT infrastructure and world-class support services at a fraction of the cost of creating and managing an in-house data center and an internal IT support group.
- Proceed to Section 7: Part-time CIO Services and Project Management
- Return to the beginning of this white paper
To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
An index of content::
Troubleshooting ASA and PIX Firewall
Firesight Computer Consultants
Progent's Cisco-Premier network consultants provide professional PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat security, and secure access services. Ranging from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of security, speed and reliability for information networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent's Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Access development Consultancy
Consulting Microsoft Access migration
Progent can provide affordable remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online classes for Access development and database management.
Microsoft Teams with Exchange Online Consulting Services
Services Microsoft Teams session border controller
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SPA300 Series IP Phone Remote Support
Cisco VoIP Phones and CUCM Network Engineer
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Unified CM, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
Microsoft Certified Expert .NET Application Contract Programming
Xamarin Design Firm
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can build or update .NET applications quickly and at low cost.
24x7 ProSight DPS Hybrid Cloud Backup/Recovery Technology Professional
ProSight DPS Hybrid Cloud Backup/Recovery Services
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical data, applications and VMs that have become lost or damaged as a result of component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information.
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