Progent's Network Consulting and Troubleshooting Services
Network Support Outsourcing and Co-sourcing White Paper IT Outsourcing and Co-sourcing Benefits — Section 8 of 9
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 8 of 9
Progent offers small businesses the services of consultants who have earned some of the IT industry's most prestigious certifications, and Progent requires and sponsors all in-house engineers to keep existing certifications current while earning additional ones related to their special expertise. Progent recognizes that credentials by themselves do not guarantee a top-quality consultant, but Progent believes that customers deserve to know that their IT service providers have formal training and testing as well as extensive practical experience in the field so that clients can engage Progent's service with confidence.
Some of the IT industry certifications earned by Progent's consultants include:
Amazon Certifications
- AWS Certified Solutions Architect - Associate (AWS CSAA)
- AWS Certified Solutions Architect - Professional (AWS CSAP)
- Apple Certified Associate - Mac Integration
- Apple Certified Desktop Technician (ACDT)
- Apple Certified Macintosh Technician (ACMT)
- Apple Certified OS Technician (ACOST)
- Apple Certified Portable Technician (ACPT)
- Apple Certified System Administrator (ACSA)
- Apple Certified Support Professional (ACSP)
- Apple Certified Technical Coordinator (ACTC)
- BlackBerry Certified Support Specialist
- BlackBerry Certified Server Support Specialist
- BlackBerry Certified System Administrator
- BlackBerry Certified Solution Designer
- Cisco Certified Design Associate (CCDA)
- Cisco Certified Design Professional (CCDP)
- Cisco Certified Entry Networking Technician (CCENT)
- Cisco Certified Internetwork Expert Routing & Switching (CCIE RS)
- Cisco Certified Internetwork Expert Security (CCIE Security)
- Cisco Certified Internetwork Expert Service Provider (CCIE SP)
- Cisco Certified Internetwork Expert Voice (CCIE Voice)
- Cisco Certified Internetwork Professional (CCIP)
- Cisco Certified Network Professional Routing Switching (CCNP RS)
- Cisco Certified Network Associate Security (CCNA Security)
- Cisco Certified Security Professional (CCSP)
- Cisco Certified Systems Instructor (CCSI)
- Cisco Certified Voice Professional (CCVP)
- Cisco Secure PIX Firewall Advanced (CSPFA)
- Cisco Wireless LAN Support Specialist (CWLSS)
- Citrix Certified Administrator (CCA) XenApp
- Citrix Certified Administrator (CCA) XenDesktop
- Citrix Certified Administrator (CCA) XenServer
- Citrix Certified Administrator (CCA) Password Manager
- Citrix Certified Enterprise Administrator (CCEA)
- Citrix Certified Expert - Virtualization (CCE-V)
- Citrix Certified Integration Architect (CCIA) for Virtualization
- Citrix Certified Professional - Virtualization (CCP-V)
- Citrix Certified Enterprise Engineer for Virtualization (CCEE) for Virtualization
- IBM Certified Advanced Technical Expert - IBM System p5 2006
- IBM Certified Application Developer - Lotus Notes and Domino
- IBM Certified Instructor - Lotus Notes and Domino
- IBM Certified System Administrator - Lotus Notes and Domino
- IBM Certified Systems Expert - IBM System p5 Virtualization Technical Support
- IBM eServer Certified Systems Expert - pSeries HACMP for AIX 5L
- Juniper Networks Certified Internet Associate Junos (JNCIA-Junos)
- Juniper Networks Certified Internet Expert Enterprise Routing (JNCIE-ER)
- Juniper Networks Certified Internet Expert M-Series (JNCIE-M)
- Juniper Networks Certified Internet Professional Enterprise Routing and Switching (JNCIP-ENT)
- Juniper Networks Certified Internet Professional Security (JNCIP-SEC)
- Juniper Networks Certified Internet Specialist Enterprise Routing and Switching (JNCIS-ENT)
- Juniper Networks Certified Internet Specialist Security (JNCIS-SEC)
- Azure Solutions Architect - Associate
- Azure Solutions Architect - Professional
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
- Oracle Certified Professional (OCP) certification in Oracle 11g
- Oracle Certified Professional (OCP) certification in Oracle 10g
- Sun Certified Network Administrator in Solaris (SCNA)
- Sun Certified System Administrator for Solaris (SCSA)
- Sun SNIA Certified Systems Engineer (SCSE)
- VMware Certified Advanced Professional 5 - Datacenter Design (VCAP5-DCD)
- VMware Certified Associate - Cloud (VCA-Cloud)
- VMware Certified Associate - Data Center Virtualization (VCA-DCV)
- VMware Certified Associate - Workforce Mobility (VCA-WM)
- VMware Certified Design Expert (VCDX)
- VMware Certified Professional 5 - Cloud (VCP5-Cloud)
- VMware Certified Professional 6 - Cloud (VCP6-Cloud)
- VMware Certified Professional 6 - Network Virtualization (VMware VCP6-NV)
- VMware Certified Professional 4 - Data Center Virtualization (VCP4-DCV)
- VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
- VMware Certified Implementation Expert Network Virtualization (VCIX-NV)
- Certified Chief Information Security Officer (CCISO)
- Certified Ethical Hacker (CEH)
- Certified Information Security Manager (CISM)
- Certified Information Systems Auditor (CISA)
- Certified Information Systems Security Professional (CISSP)
- CISSP-Information Systems Security Architecture Professional (CISSP-ISSAP)
- CISSP-Information Systems Security Engineering Professional (CISSP-ISSEP)
- Certified in Risk and Information Systems Control (CRISC)
- GIAC Certified Incident Handler (GCIH)
- GIAC Certified Intrusion Analyst (GCIA)
- GIAC Reverse Engineering Malware (GREM)
- GIAC Systems and Network Auditor (GSNA)
- GIAC Web Application Security (GWAS)
- Information Systems Security Architecture Professional (ISSAP)
- Information Systems Security Engineering Professional (ISSEP)
- Systems Security Certified Practitioner (SSCP)
- Brocade Certified Network Engineer (BCNE)
- NetApp Certified Data Administrator (NCDA) 7Mode/ClusterMode
- NetApp Certified Implementation Engineer (NCIE) Backup and Recovery specialty
- NetApp Certified Implementation Engineer (NCIE) SAN and Virtualization specialty
- SYMANTEC/VERITAS Storage Foundation 5.0 Certification
- CompTIA Linux+
- Novell: Certified Linux Administrator (CLA 11)
- Novell: Data Center Technical Specialist (DCTS)
- Novel: Certified Novell Administrator (CNA)
- Novel: Certified Novell Engineer (CNE)
- Novell: SUSE 11 Technical Specialist (SUSE 11 Tech Spec)
- Red Hat Certified Engineer (RHCE)
- Red Hat Certified Technician (RHCT)
- 3CX Certified VoIP Engineer
- AllWorx Certified VoIP Engineer
- Altaro VM Backup Certified
- Bloomberg Essentials On Line Training Program (BESS)
- Bloomberg Technology Training Certification (BTTC)
- Brocade Certified Network Engineer (BCNE)
- Check Point Certified Systems Associate (CCSA)
- Check Point Certified Systems Engineer (CCSE)
- Certified Ethical Hacker (CEH)
- CompTIA A+
- CompTIA CTT+
- CompTIA Network+
- CompTIA Security+
- CompTIA Server+
- Certified SonicWall Security Administrator (CSSA)
- Dell Certified Systems Engineer (DCSE)
- Foundry Networks Certified Network Engineer (FNCNE)
- Google Cloud Solutions Architect
- IT Infrastructure Library V3 Foundation Certification (ITIL V3)
- McAfee Certified Assessment Specialist
- Master Certified Novell Engineer (Master CNE)
- Nortel Networks Certified Support Expert (NNCSE)
- Nortel Networks Certified Support Specialist (NNCSS)
- Rackspace (CloudU)
- Silver Peak eXpert (SPX)
- SolarWinds Certified Professiona (SCP)
- Veeam Certified Engineer (VMCE)
To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
- Progent Small Office Technical Support Group
- Information Technology Consulting IT Co-sourcing Tampa
- Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN Security Firewall Configuration
- IT Outsourcing Specialist Michigan
- Microsoft SharePoint Server IT Consultants Sherman Oaks-Reseda, CA
- IT Outsourcing Advantages Support and Help Chicago
- IT Outsourcing Best Practices IT Consulting San Francisco
- Santa Cruz California Immediate Cisco Computer Consultant
- IT Outsourcing Consultant Services Colorado
- UNIX Technology Consulting Jackson, MS
- IT Outsourcing Best Practices Professionals Virginia
- IT Outsourcing Online Technical Support Washington DC
- Firewall Network Consultant Portland Oregon
- IT Outsourcing Model Consulting Services Florida
- Top IT Outsourcing Advantages Integration Support
An index of content::
Exchange 2007 Edge Server Remote Troubleshooting
Exchange 2007 Technical Support
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent has the background to complete your project quickly and economically. Progent's Exchange 2007 help, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Exchange 2007 Server that are best aligned to your business goals.
Online Support Exchange Server 2003
Exchange 2003 Server Upgrade Network Engineer
Progent's certified engineers provide technical help and IT consulting expertise for Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Microsoft Exchange 2003 Server include planning, deployment, documentation, local and off-site technical support, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
Microsoft Consultants Dynamics GP Power BI
Award Winning Dynamics GP Accounting Support Services
Progent can help you prepare and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by designing and following a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce programs that work transparently with Dynamics GP.
Online Troubleshooting Microsoft Windows
Microsoft Office 2003 Server Integrators
Progent's pricing policy is to charge for online service and on-site visits by the minute. As a result, you pay exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent applies no initialization charge and asks no monthly commitment for services provided during regular working hours. Many service organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for quick solutions so you won't be tempted to permit less critical problems to fester.
Microsoft Exchange 2007 Professionals
Exchange 2007 Edge Server Integration
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Solaris Networking Consultancy
CCDP Expert Certified NetBSD Consultancy
Progent's UNIX platform support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient one-stop source to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
High-Availability Branch office Connections Support and Help
Redundant Branch office Connectivity Consulting
Progent’s high availability interoffice connectivity and 24x7 system infrastructure professionals can help small companies achieve zero-downtime Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent’s CCIE engineers can design and deploy high-availability Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide affordable non-stop interoffice networking.
Exchange Server 2000 Upgrade Integration
Exchange 2000 Upgrade Upgrade Consulting
Years of experience with Microsoft's email technology makes Progent one of the most knowledgeable IT support companies in California for configuring messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Microsoft Exchange Server under common situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 Email system, and outsourcing your Exchange Server management.
Wireless Security Consultancy
Security Technology Professional
Progent provides consulting for security evaluation packages including Microsoft Baseline Security Analyzer for performing a variety of automatic network testing scans to identify potential security gaps. Progent has extensive knowledge of security analysis tools and can help you to make sense of testing reports and react effectively. Progent can help you design security into your company processes, install auditing software, plan and deploy a protected network environment, and suggest policies to optimize the security of your network. Progent's security consultants are available to assist you to set up a firewall, design safe remote access to email and data, and install VPN. Progent's accredited security consultants can also validate the protection of web-based software and can run extensive security assessments of enterprise-wide security to determine your organization's compliance with key international security standards including FISMA, PCI, and ISO.
Small Office Network Consultants Cisco
Cisco Network Recovery
Progent's Cisco-certified CCIE network experts can assist you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Open Now Microsoft Windows 10 Migration Consulting Services
Windows 10 Training Specialist
Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, teleworker access, data and identity security, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and ongoing consulting support.
Apple OS X Network Consultants
Largest Macintosh OS X Integration
Progent's consultants offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, network protection services, and custom training. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also help your business with iPhone integration and Apple iPad synchronization, or moving to iCloud services. For computer networks built solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and maintaining a network environment that is available, safe, fast and aligned with your company's objectives.
Engineer Microsoft Small Business Server
SBS 2003 Remote Support
Microsoft Small Business Server is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage information. The integration requirements of the Microsoft .NET components included with Small Business Server calls for a network consultant with real-world background and broad knowledge in designing and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and troubleshooting network solutions based on the SBS suite of servers and applications.
Select Topic: