Progent's IT Consulting and Support Services
Network Support Outsourcing and Co-sourcing White Paper
IT Outsourcing and Co-sourcing Benefits — Section 8 of 9
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 8 of 9
Progent offers small businesses the services of consultants who have earned some of the IT industry's most prestigious certifications, and Progent requires and sponsors all in-house engineers to keep existing certifications current while earning additional ones related to their special expertise. Progent recognizes that credentials by themselves do not guarantee a top-quality consultant, but Progent believes that customers deserve to know that their IT service providers have formal training and testing as well as extensive practical experience in the field so that clients can engage Progent's service with confidence.
Some of the IT industry certifications earned by Progent's consultants include:
Amazon Certifications
- AWS Certified Solutions Architect - Associate (AWS CSAA)
- AWS Certified Solutions Architect - Professional (AWS CSAP)
- AWS Certified Developer - Associate (AWS CDA)
- AWS Certified Cloud Practitioner
- AWS Certified SysOps Administrator - Associate
- Apple Certified Associate - Mac Integration
- Apple Certified Desktop Technician (ACDT)
- Apple Certified Macintosh Technician (ACMT)
- Apple Certified OS Technician (ACOST)
- Apple Certified Portable Technician (ACPT)
- Apple Certified System Administrator (ACSA)
- Apple Certified Support Professional (ACSP)
- Apple Certified Technical Coordinator (ACTC)
- BlackBerry Certified Support Specialist
- BlackBerry Certified Server Support Specialist
- BlackBerry Certified System Administrator
- BlackBerry Certified Solution Designer
- Cisco CCIE Emeritus Lifetime Certification for Routing and Switching
- Cisco Certified Design Associate (CCDA)
- Cisco Certified Design Professional (CCDP)
- Cisco Certified Entry Networking Technician (CCENT)
- Cisco Certified Internetwork Expert Routing & Switching (CCIE RS)
- Cisco Certified Internetwork Expert Security (CCIE Security)
- Cisco Certified Internetwork Expert Service Provider (CCIE SP)
- Cisco Certified Internetwork Expert Voice (CCIE Voice)
- Cisco Certified Internetwork Professional (CCIP)
- Cisco Certified Network Associate Routing and Switching (CCNA R&S)
- Cisco Certified Network Associate Security (CCNA Security)
- Cisco Certified Network Professional Routing Switching (CCNP RS)
- Cisco Certified Security Professional (CCSP)
- Cisco Certified Systems Instructor (CCSI)
- Cisco Certified Voice Professional (CCVP)
- Cisco Secure PIX Firewall Advanced (CSPFA)
- Cisco Wireless LAN Support Specialist (CWLSS)
- Citrix Certified Administrator (CCA) XenApp
- Citrix Certified Administrator (CCA) XenDesktop
- Citrix Certified Administrator (CCA) XenServer
- Citrix Certified Administrator (CCA) Password Manager
- Citrix Certified Enterprise Administrator (CCEA)
- Citrix Certified Expert - Virtualization (CCE-V)
- Citrix Certified Integration Architect (CCIA) for Virtualization
- Citrix Certified Professional - Networking (CCP - N)
- Citrix Certified Professional - Virtualization (CCP-V)
- Citrix Certified Enterprise Engineer for Virtualization (CCEE) for Virtualization
- Ekahau Certified Survey Engineer - ECSE Design
- Ekahau Certified Survey Engineer - ECSE Advanced
- Ekahau Certified Survey Engineer - ECSE Troubleshooting
- IBM Certified Advanced Technical Expert - IBM System p5 2006
- IBM Certified Application Developer - Lotus Notes and Domino
- IBM Certified Instructor - Lotus Notes and Domino
- IBM Certified System Administrator - Lotus Notes and Domino
- IBM Certified Systems Expert - IBM System p5 Virtualization Technical Support
- IBM eServer Certified Systems Expert - pSeries HACMP for AIX 5L
- Juniper Networks Certified Internet Associate Junos (JNCIA-Junos)
- Juniper Networks Certified Internet Expert Enterprise Routing (JNCIE-ER)
- Juniper Networks Certified Internet Expert M-Series (JNCIE-M)
- Juniper Networks Certified Internet Professional Enterprise Routing and Switching (JNCIP-ENT)
- Juniper Networks Certified Internet Professional Security (JNCIP-SEC)
- Juniper Networks Certified Internet Specialist Enterprise Routing and Switching (JNCIS-ENT)
- Juniper Networks Certified Internet Specialist Security (JNCIS-SEC)
- Azure AI
- Azure Solutions Architect - Associate
- Azure Solutions Architect - Professional
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Fundamentals
- Microsoft 365 Certified: Messaging Administrator Associate
- Microsoft Certified Cybersecurity Architect Expert
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Azure (MCSA: Azure)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) Cloud Platform and Infrastructure Charter Member
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
- Oracle Certified Professional (OCP) certification in Oracle 11g
- Oracle Certified Professional (OCP) certification in Oracle 10g
- Sun Certified Network Administrator in Solaris (SCNA)
- Sun Certified System Administrator for Solaris (SCSA)
- Sun SNIA Certified Systems Engineer (SCSE)
- VMware Certified Advanced Professional 5 - Datacenter Design (VCAP5-DCD)
- VMware Certified Associate - Cloud (VCA-Cloud)
- VMware Certified Associate - Data Center Virtualization (VCA-DCV)
- VMware Double VCP - Data Center Virtualization & Network Virtualization
- VMware Certified Associate - Workforce Mobility (VCA-WM)
- VMware Certified Design Expert (VCDX)
- VMware Certified Professional 5 - Cloud (VCP5-Cloud)
- VMware Certified Professional 6 - Cloud (VCP6-Cloud)
- VMware Certified Professional 6 - Network Virtualization (VMware VCP6-NV)
- VMware Certified Professional 4 - Data Center Virtualization (VCP4-DCV)
- VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
- VMware Certified Implementation Expert 6 - Network Virtualization (VCIX6-NV)
- VMware Technical Solutions Professional (VTSP)
- Certified Chief Information Security Officer (CCISO)
- Certified Cloud Security Professional (CCSP), ISC
- Certified Ethical Hacker (CEH)
- Certified Information Security Manager (CISM)
- Certified Information Systems Auditor (CISA)
- Certified Information Systems Security Professional (CISSP)
- Certificate of Cloud Security Knowledge (CCSK), CSA
- CISSP-Information Systems Security Architecture Professional (CISSP-ISSAP)
- CISSP-Information Systems Security Engineering Professional (CISSP-ISSEP)
- Certified in Risk and Information Systems Control (CRISC)
- CMMC Registered Practitioner (CMMC RP)
- EC-Council Encryption Specialist (ECES)
- Fortinet Network Security Expert (NSE)
- GIAC Certified Incident Handler (GCIH)
- GIAC Certified Intrusion Analyst (GCIA)
- GIAC Certified Forensic Analyst (GCFA)
- GIAC Network Forensic Analyst (GNFA)
- GIAC Reverse Engineering Malware (GREM)
- GIAC Systems and Network Auditor (GSNA)
- GIAC Web Application Security (GWAS)
- Information Systems Security Architecture Professional (ISSAP)
- NodeZero Certified Operator (NCO)
- NodeZero Certified Seller (NCS)
- Information Systems Security Engineering Professional (ISSEP)
- Palo Alto Networks Certified Cybersecurity Associate (PCCSA)
- Palo Alto Networks Certified Network Security Administrator (PCNSA)
- Palo Alto Networks Certified Network Security Engineer (PCNSE)
- Systems Security Certified Practitioner (SSCP)
- Brocade Certified Network Engineer (BCNE)
- NetApp Certified Data Administrator (NCDA) 7Mode/ClusterMode
- NetApp Certified Implementation Engineer (NCIE) Backup and Recovery specialty
- NetApp Certified Implementation Engineer (NCIE) SAN and Virtualization specialty
- SYMANTEC/VERITAS Storage Foundation 5.0 Certification
- CompTIA Linux+
- Novell: Certified Linux Administrator (CLA 11)
- Novell: Data Center Technical Specialist (DCTS)
- Novel: Certified Novell Administrator (CNA)
- Novel: Certified Novell Engineer (CNE)
- Novell: SUSE 11 Technical Specialist (SUSE 11 Tech Spec)
- Red Hat Certified Engineer (RHCE)
- Red Hat Certified Technician (RHCT)
- Certified Wireless Network Expert (CWNE)
- Certified Wireless Network Administrator (CWNA
- Certified Wireless Network Professional (CWNP)
- Certified Wireless Network Design Professional (CWDP)
- Certified Wireless Network Security Professional (CWSP)
- Certified Wireless Analysis Professional (CWAP)
- Ubiquiti Broadband Wireless Admin (UBWA)
- Ubiquiti Enterprise Wireless Admin (UEWA)
- BluePrism Certified Developer
- UiPath Developer Fundamentals
- 3CX Certified VoIP Engineer
- AllWorx Certified VoIP Engineer
- Altaro VM Backup Certified
- Bloomberg Essentials On Line Training Program (BESS)
- Bloomberg Technology Training Certification (BTTC)
- Brocade Certified Network Engineer (BCNE)
- Check Point Certified Systems Associate (CCSA)
- Check Point Certified Systems Engineer (CCSE)
- Certified Ethical Hacker (CEH)
- CompTIA A+
- CompTIA CTT+
- CompTIA Network+
- CompTIA Security+
- CompTIA Server+
- Certified SonicWall Security Administrator (CSSA)
- Dell Certified Systems Engineer (DCSE)
- Foundry Networks Certified Network Engineer (FNCNE)
- Google Cloud Certified Professional Cloud Architect
- Huawei Certified ICT Professional (HCIP)
- 1E Nomad
- 1E AppClarity
- 1E Shopping
- IT Infrastructure Library V3 Foundation Certification (ITIL V3)
- McAfee Certified Assessment Specialist
- Master Certified Novell Engineer (Master CNE)
- Mulesoft Certified Developer
- Nortel Networks Certified Support Expert (NNCSE)
- Nortel Networks Certified Support Specialist (NNCSS)
- ONF-Certified SDN Associate (OCSA)
- OpenShift Fundamentals
- Rackspace (CloudU)
- SIP School Certified Associate (SSCA)
- Silver Peak eXpert (SPX)
- SolarWinds Certified Professiona (SCP)
- Veeam Certified Engineer (VMCE)
To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
An index of content::
SentinelOne Phishing Protection Consultant
Award Winning SentinelOne Endpoint Security Consultancy
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
Technical Support Juniper Junos BGT
Juniper Junos J-Web Network Intrusion Penetration Testing
Progent's Juniper Networks-authorized network consultants can assist you to plan and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued products to current releases. Progent's Junos OS engineers can provide expertise with Juniper's premier network control software to help your business to streamline the administration and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain networks that include a mix of Juniper's software platforms.
Call Desk for Telecommuters Outsourcing
Top Helpdesk for Remote Workforce Remote Support
Progent has 20 years of background assisting small and medium-size companies to plan, deploy, optimize, manage, and debug computer networks that support at-home workers.
Remote Support Services Microsoft Windows 2008 Cluster Server
Microsoft Certified Windows 2008 Cluster Server Technology Consulting Services
The server cluster feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is radically re-engineered to simplify the installation, configuration, and maintenance of server clusters that provide greater levels of system availability, security, efficiency, and versatility. New or improved capabilities include automated cluster verification, easier setup and installation, unified cluster administration, new cluster infrastructure for increased availability, hardened security and quorum models, fewer failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of Windows clustering, plan and implement a deployment, educate your network support personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and produce and test a disaster recovery procedure.
Peppercon eRIC Consult
24/7 Dell DRAC Consult
Remote management cards offer network administrators complete control of a server without the requirement for a personal visit. Through remote management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to design, implement, and support a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical support. Progent is familiar with a number of remote management cards including Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
Microsoft SQL Server 2017 Integration Support
SQL Server 2017 Mobile Reports IT Services
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and carry out an efficient migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from as-needed design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on time and within budget.
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