Progent's IT Consulting and Support Services
IT Outsourcing and Co-sourcing Report IT Outsourcing and Co-sourcing Benefits — Section 8 of 9
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 8 of 9
Progent offers small businesses the services of consultants who have earned some of the IT industry's most prestigious certifications, and Progent requires and sponsors all in-house engineers to keep existing certifications current while earning additional ones related to their special expertise. Progent recognizes that credentials by themselves do not guarantee a top-quality consultant, but Progent believes that customers deserve to know that their IT service providers have formal training and testing as well as extensive practical experience in the field so that clients can engage Progent's service with confidence.
Some of the IT industry certifications earned by Progent's consultants include:
Amazon Certifications
- AWS Certified Solutions Architect - Associate (AWS CSAA)
- AWS Certified Solutions Architect - Professional (AWS CSAP)
- Apple Certified Associate - Mac Integration
- Apple Certified Desktop Technician (ACDT)
- Apple Certified Macintosh Technician (ACMT)
- Apple Certified OS Technician (ACOST)
- Apple Certified Portable Technician (ACPT)
- Apple Certified System Administrator (ACSA)
- Apple Certified Support Professional (ACSP)
- Apple Certified Technical Coordinator (ACTC)
- BlackBerry Certified Support Specialist
- BlackBerry Certified Server Support Specialist
- BlackBerry Certified System Administrator
- BlackBerry Certified Solution Designer
- Cisco Certified Design Associate (CCDA)
- Cisco Certified Design Professional (CCDP)
- Cisco Certified Entry Networking Technician (CCENT)
- Cisco Certified Internetwork Expert Routing & Switching (CCIE RS)
- Cisco Certified Internetwork Expert Security (CCIE Security)
- Cisco Certified Internetwork Expert Service Provider (CCIE SP)
- Cisco Certified Internetwork Expert Voice (CCIE Voice)
- Cisco Certified Internetwork Professional (CCIP)
- Cisco Certified Network Professional Routing Switching (CCNP RS)
- Cisco Certified Network Associate Security (CCNA Security)
- Cisco Certified Security Professional (CCSP)
- Cisco Certified Systems Instructor (CCSI)
- Cisco Certified Voice Professional (CCVP)
- Cisco Secure PIX Firewall Advanced (CSPFA)
- Cisco Wireless LAN Support Specialist (CWLSS)
- Citrix Certified Administrator (CCA) XenApp
- Citrix Certified Administrator (CCA) XenDesktop
- Citrix Certified Administrator (CCA) XenServer
- Citrix Certified Administrator (CCA) Password Manager
- Citrix Certified Enterprise Administrator (CCEA)
- Citrix Certified Expert - Virtualization (CCE-V)
- Citrix Certified Integration Architect (CCIA) for Virtualization
- Citrix Certified Professional - Virtualization (CCP-V)
- Citrix Certified Enterprise Engineer for Virtualization (CCEE) for Virtualization
- IBM Certified Advanced Technical Expert - IBM System p5 2006
- IBM Certified Application Developer - Lotus Notes and Domino
- IBM Certified Instructor - Lotus Notes and Domino
- IBM Certified System Administrator - Lotus Notes and Domino
- IBM Certified Systems Expert - IBM System p5 Virtualization Technical Support
- IBM eServer Certified Systems Expert - pSeries HACMP for AIX 5L
- Juniper Networks Certified Internet Associate Junos (JNCIA-Junos)
- Juniper Networks Certified Internet Expert Enterprise Routing (JNCIE-ER)
- Juniper Networks Certified Internet Expert M-Series (JNCIE-M)
- Juniper Networks Certified Internet Professional Enterprise Routing and Switching (JNCIP-ENT)
- Juniper Networks Certified Internet Professional Security (JNCIP-SEC)
- Juniper Networks Certified Internet Specialist Enterprise Routing and Switching (JNCIS-ENT)
- Juniper Networks Certified Internet Specialist Security (JNCIS-SEC)
- Azure Solutions Architect - Associate
- Azure Solutions Architect - Professional
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
- Oracle Certified Professional (OCP) certification in Oracle 11g
- Oracle Certified Professional (OCP) certification in Oracle 10g
- Sun Certified Network Administrator in Solaris (SCNA)
- Sun Certified System Administrator for Solaris (SCSA)
- Sun SNIA Certified Systems Engineer (SCSE)
- VMware Certified Advanced Professional 5 - Datacenter Design (VCAP5-DCD)
- VMware Certified Associate - Cloud (VCA-Cloud)
- VMware Certified Associate - Data Center Virtualization (VCA-DCV)
- VMware Certified Associate - Workforce Mobility (VCA-WM)
- VMware Certified Design Expert (VCDX)
- VMware Certified Professional 5 - Cloud (VCP5-Cloud)
- VMware Certified Professional 6 - Cloud (VCP6-Cloud)
- VMware Certified Professional 6 - Network Virtualization (VMware VCP6-NV)
- VMware Certified Professional 4 - Data Center Virtualization (VCP4-DCV)
- VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
- VMware Certified Implementation Expert Network Virtualization (VCIX-NV)
- Certified Chief Information Security Officer (CCISO)
- Certified Ethical Hacker (CEH)
- Certified Information Security Manager (CISM)
- Certified Information Systems Auditor (CISA)
- Certified Information Systems Security Professional (CISSP)
- CISSP-Information Systems Security Architecture Professional (CISSP-ISSAP)
- CISSP-Information Systems Security Engineering Professional (CISSP-ISSEP)
- Certified in Risk and Information Systems Control (CRISC)
- GIAC Certified Incident Handler (GCIH)
- GIAC Certified Intrusion Analyst (GCIA)
- GIAC Reverse Engineering Malware (GREM)
- GIAC Systems and Network Auditor (GSNA)
- GIAC Web Application Security (GWAS)
- Information Systems Security Architecture Professional (ISSAP)
- Information Systems Security Engineering Professional (ISSEP)
- Systems Security Certified Practitioner (SSCP)
- Brocade Certified Network Engineer (BCNE)
- NetApp Certified Data Administrator (NCDA) 7Mode/ClusterMode
- NetApp Certified Implementation Engineer (NCIE) Backup and Recovery specialty
- NetApp Certified Implementation Engineer (NCIE) SAN and Virtualization specialty
- SYMANTEC/VERITAS Storage Foundation 5.0 Certification
- CompTIA Linux+
- Novell: Certified Linux Administrator (CLA 11)
- Novell: Data Center Technical Specialist (DCTS)
- Novel: Certified Novell Administrator (CNA)
- Novel: Certified Novell Engineer (CNE)
- Novell: SUSE 11 Technical Specialist (SUSE 11 Tech Spec)
- Red Hat Certified Engineer (RHCE)
- Red Hat Certified Technician (RHCT)
- 3CX Certified VoIP Engineer
- AllWorx Certified VoIP Engineer
- Altaro VM Backup Certified
- Bloomberg Essentials On Line Training Program (BESS)
- Bloomberg Technology Training Certification (BTTC)
- Brocade Certified Network Engineer (BCNE)
- Check Point Certified Systems Associate (CCSA)
- Check Point Certified Systems Engineer (CCSE)
- Certified Ethical Hacker (CEH)
- CompTIA A+
- CompTIA CTT+
- CompTIA Network+
- CompTIA Security+
- CompTIA Server+
- Certified SonicWall Security Administrator (CSSA)
- Dell Certified Systems Engineer (DCSE)
- Foundry Networks Certified Network Engineer (FNCNE)
- Google Cloud Solutions Architect
- IT Infrastructure Library V3 Foundation Certification (ITIL V3)
- McAfee Certified Assessment Specialist
- Master Certified Novell Engineer (Master CNE)
- Nortel Networks Certified Support Expert (NNCSE)
- Nortel Networks Certified Support Specialist (NNCSS)
- Rackspace (CloudU)
- Silver Peak eXpert (SPX)
- SolarWinds Certified Professiona (SCP)
- Veeam Certified Engineer (VMCE)
To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
An index of content::
Windows Server 2012 R2 Multitenancy Integration
Technology Consulting Windows 2012R2
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, educate your IT management staff, develop a corporate-wide security strategy, streamline network management, assist with application development, and build and test a disaster recovery/business continuity plan.
Hybrid Office 365 integration Online Troubleshooting
Computer Consultant Outlook autodiscover
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can provide occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Skype for Business Web Apps Server Services
Microsoft Skype for Business 2015 Professionals
Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Office 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and on-premises support services to assist you to manage and repair your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.
Top Quality Technology Professional ProSight Virtual Machine Hosting
24 Hour Private Cloud Solutions Consultancy
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages such as reduced capital costs, reductions in operational costs, better executive focus, world-class security, enhanced fault tolerance, and regulatory compliance.
Private Clouds for Small Businesses Engineers
Technology Professional Small Business Private Clouds
Progent’s private cloud hosting allows small and midsize businesses to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. You can take advantage of Progent’s private cloud hosting service to avoid large capital costs for the acquisition, upkeep, and management of computer equipment and facilities while benefiting world-class levels of system reliability and security.
At Home Employees Data Protection Professional
Specialist Remote Workers Data Protection
Progent can help small and medium-size organization to plan, deploy, test and manage backup/recovery solutions required for work-from-home employees.
Immediate ProSight IT Management Outsourcing Specialists
Ransomware Recovery Consulting
Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain small in-house IT support teams with affordable access to world-class management tools and technical experts. Benefits of the ProSight line of managed IT services include predictable IT maintenance costs, smart automation of common administrative tasks, ongoing adoption of the latest technology, smooth transition from older technology to modern solutions, improved alignment of computer technology with business goals, access to veteran IT consultants, and allowing management to focus on business issues instead of ever-changing information technology.
Cisco VoIP Phones and Unified Communications Professional
8800-EX Wireless IP Phone Online Consulting
Progent's CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Biggest CISM Security Management Consultancy
CISM Certified Network Security Audit
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that information security managers are expected to master. CISM gives business management the assurance that those who have earned their CISM credential possess the background and knowledge to provide effective security management and support services.
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