Progent's Network Consulting and Support Services
Information Technology Outsourcing and Co-sourcing Report
IT Outsourcing and Co-sourcing Advantages — Section 8 of 9
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 8 of 9
Progent offers small businesses the services of consultants who have earned some of the IT industry's most prestigious certifications, and Progent requires and sponsors all in-house engineers to keep existing certifications current while earning additional ones related to their special expertise. Progent recognizes that credentials by themselves do not guarantee a top-quality consultant, but Progent believes that customers deserve to know that their IT service providers have formal training and testing as well as extensive practical experience in the field so that clients can engage Progent's service with confidence.
Some of the IT industry certifications earned by Progent's consultants include:
Amazon Certifications
- AWS Certified Solutions Architect - Associate (AWS CSAA)
- AWS Certified Solutions Architect - Professional (AWS CSAP)
- AWS Certified Developer - Associate (AWS CDA)
- AWS Certified SysOps Administrator - Associate
- Apple Certified Associate - Mac Integration
- Apple Certified Desktop Technician (ACDT)
- Apple Certified Macintosh Technician (ACMT)
- Apple Certified OS Technician (ACOST)
- Apple Certified Portable Technician (ACPT)
- Apple Certified System Administrator (ACSA)
- Apple Certified Support Professional (ACSP)
- Apple Certified Technical Coordinator (ACTC)
- BlackBerry Certified Support Specialist
- BlackBerry Certified Server Support Specialist
- BlackBerry Certified System Administrator
- BlackBerry Certified Solution Designer
- Cisco Certified Design Associate (CCDA)
- Cisco Certified Design Professional (CCDP)
- Cisco Certified Entry Networking Technician (CCENT)
- Cisco Certified Internetwork Expert Routing & Switching (CCIE RS)
- Cisco Certified Internetwork Expert Security (CCIE Security)
- Cisco Certified Internetwork Expert Service Provider (CCIE SP)
- Cisco Certified Internetwork Expert Voice (CCIE Voice)
- Cisco Certified Internetwork Professional (CCIP)
- Cisco Certified Network Professional Routing Switching (CCNP RS)
- Cisco Certified Network Associate Security (CCNA Security)
- Cisco Certified Security Professional (CCSP)
- Cisco Certified Systems Instructor (CCSI)
- Cisco Certified Voice Professional (CCVP)
- Cisco Secure PIX Firewall Advanced (CSPFA)
- Cisco Wireless LAN Support Specialist (CWLSS)
- Citrix Certified Administrator (CCA) XenApp
- Citrix Certified Administrator (CCA) XenDesktop
- Citrix Certified Administrator (CCA) XenServer
- Citrix Certified Administrator (CCA) Password Manager
- Citrix Certified Enterprise Administrator (CCEA)
- Citrix Certified Expert - Virtualization (CCE-V)
- Citrix Certified Integration Architect (CCIA) for Virtualization
- Citrix Certified Professional - Virtualization (CCP-V)
- Citrix Certified Enterprise Engineer for Virtualization (CCEE) for Virtualization
- IBM Certified Advanced Technical Expert - IBM System p5 2006
- IBM Certified Application Developer - Lotus Notes and Domino
- IBM Certified Instructor - Lotus Notes and Domino
- IBM Certified System Administrator - Lotus Notes and Domino
- IBM Certified Systems Expert - IBM System p5 Virtualization Technical Support
- IBM eServer Certified Systems Expert - pSeries HACMP for AIX 5L
- Juniper Networks Certified Internet Associate Junos (JNCIA-Junos)
- Juniper Networks Certified Internet Expert Enterprise Routing (JNCIE-ER)
- Juniper Networks Certified Internet Expert M-Series (JNCIE-M)
- Juniper Networks Certified Internet Professional Enterprise Routing and Switching (JNCIP-ENT)
- Juniper Networks Certified Internet Professional Security (JNCIP-SEC)
- Juniper Networks Certified Internet Specialist Enterprise Routing and Switching (JNCIS-ENT)
- Juniper Networks Certified Internet Specialist Security (JNCIS-SEC)
- Azure Solutions Architect - Associate
- Azure Solutions Architect - Professional
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
- Oracle Certified Professional (OCP) certification in Oracle 11g
- Oracle Certified Professional (OCP) certification in Oracle 10g
- Sun Certified Network Administrator in Solaris (SCNA)
- Sun Certified System Administrator for Solaris (SCSA)
- Sun SNIA Certified Systems Engineer (SCSE)
- VMware Certified Advanced Professional 5 - Datacenter Design (VCAP5-DCD)
- VMware Certified Associate - Cloud (VCA-Cloud)
- VMware Certified Associate - Data Center Virtualization (VCA-DCV)
- VMware Certified Associate - Workforce Mobility (VCA-WM)
- VMware Certified Design Expert (VCDX)
- VMware Certified Professional 5 - Cloud (VCP5-Cloud)
- VMware Certified Professional 6 - Cloud (VCP6-Cloud)
- VMware Certified Professional 6 - Network Virtualization (VMware VCP6-NV)
- VMware Certified Professional 4 - Data Center Virtualization (VCP4-DCV)
- VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
- VMware Certified Implementation Expert Network Virtualization (VCIX-NV)
- Certified Chief Information Security Officer (CCISO)
- Certified Ethical Hacker (CEH)
- Certified Information Security Manager (CISM)
- Certified Information Systems Auditor (CISA)
- Certified Information Systems Security Professional (CISSP)
- CISSP-Information Systems Security Architecture Professional (CISSP-ISSAP)
- CISSP-Information Systems Security Engineering Professional (CISSP-ISSEP)
- Certified in Risk and Information Systems Control (CRISC)
- GIAC Certified Incident Handler (GCIH)
- GIAC Certified Intrusion Analyst (GCIA)
- GIAC Reverse Engineering Malware (GREM)
- GIAC Systems and Network Auditor (GSNA)
- GIAC Web Application Security (GWAS)
- Information Systems Security Architecture Professional (ISSAP)
- Information Systems Security Engineering Professional (ISSEP)
- Systems Security Certified Practitioner (SSCP)
- Brocade Certified Network Engineer (BCNE)
- NetApp Certified Data Administrator (NCDA) 7Mode/ClusterMode
- NetApp Certified Implementation Engineer (NCIE) Backup and Recovery specialty
- NetApp Certified Implementation Engineer (NCIE) SAN and Virtualization specialty
- SYMANTEC/VERITAS Storage Foundation 5.0 Certification
- CompTIA Linux+
- Novell: Certified Linux Administrator (CLA 11)
- Novell: Data Center Technical Specialist (DCTS)
- Novel: Certified Novell Administrator (CNA)
- Novel: Certified Novell Engineer (CNE)
- Novell: SUSE 11 Technical Specialist (SUSE 11 Tech Spec)
- Red Hat Certified Engineer (RHCE)
- Red Hat Certified Technician (RHCT)
- 3CX Certified VoIP Engineer
- AllWorx Certified VoIP Engineer
- Altaro VM Backup Certified
- Bloomberg Essentials On Line Training Program (BESS)
- Bloomberg Technology Training Certification (BTTC)
- Brocade Certified Network Engineer (BCNE)
- Check Point Certified Systems Associate (CCSA)
- Check Point Certified Systems Engineer (CCSE)
- Certified Ethical Hacker (CEH)
- CompTIA A+
- CompTIA CTT+
- CompTIA Network+
- CompTIA Security+
- CompTIA Server+
- Certified SonicWall Security Administrator (CSSA)
- Dell Certified Systems Engineer (DCSE)
- Foundry Networks Certified Network Engineer (FNCNE)
- Google Cloud Solutions Architect
- IE Nomad
- 1E AppClarity
- 1E Shopping
- IT Infrastructure Library V3 Foundation Certification (ITIL V3)
- McAfee Certified Assessment Specialist
- Master Certified Novell Engineer (Master CNE)
- Nortel Networks Certified Support Expert (NNCSE)
- Nortel Networks Certified Support Specialist (NNCSS)
- Rackspace (CloudU)
- Silver Peak eXpert (SPX)
- SolarWinds Certified Professiona (SCP)
- Veeam Certified Engineer (VMCE)
To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
An index of content::
MRTG for Linux Consult
Nagios IT Consultant
Network monitoring typically consists of tracking a system's resource utilization to help uncover throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux and can be used to observe multi-OS environments where UNIX and Windows coexist. Progent's network integration consultants can help you use both these tools to optimize and troubleshoot your network. Progent's Linux support professionals provide small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
Private Cloud Hosting for Virtual Data Centers Services
Virtual Machine Hosting Engineers
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of availability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management options are built on mature virtualization techniques that allow small and midsize companies with multi- platform environments to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Networking Services Windows 7 Migration
Microsoft Windows 7 Consulting Services
Progent's Microsoft certified consultants can help your company to assess
Comprehensive Event Management Specialist
Monitoring and Reporting Remote Support
Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management options delivered as economical services created to help you to identify and resolve a most IT network issues before they can hurt your business.
24/7 Colocation Computer Consultant
Online Support Colocation
Progent’s colocation center IT services are designed for companies with hardware located at IDCs or data center colocation hosting sites and in need of timely on-premises help at the co-location site as well as remote help from Microsoft and Cisco Premier professionals. Progent provides a full array of data center and IDC and collocation consulting services such as network architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and telecommunications infrastructure, development and deployment of non-stop systems, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage cluster systems.
IOS XR Software Onsite Technical Support
Computer Engineer 2900 Router
Cisco has designed a full product line of routers including routers designed to provide the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.
Exchange 2013 DLP On-site Technical Support
Exchange 2013 Outlook Web App Consulting Services
Microsoft Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped structure. These enhancements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Network Security Testing Juniper NetScreen IPsec VPN
Juniper NetScreen IPsec VPN Network Security Audit
Progent's Juniper-certified NetScreen engineer can assist your company to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-technology environments.
Top Windows 10 Upgrade Services
Windows 10 Training On-site Support
Progent's Windows consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, teleworker access, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and users, and post-migration Call Center support services.
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