Progent's Computer Consulting and Troubleshooting Services
Network Support Outsourcing and Co-sourcing Report
IT Outsourcing and Co-sourcing Advantages — Part 8 of 9
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 8 of 9
Progent offers small businesses the services of consultants who have earned some of the IT industry's most prestigious certifications, and Progent requires and sponsors all in-house engineers to keep existing certifications current while earning additional ones related to their special expertise. Progent recognizes that credentials by themselves do not guarantee a top-quality consultant, but Progent believes that customers deserve to know that their IT service providers have formal training and testing as well as extensive practical experience in the field so that clients can engage Progent's service with confidence.
Some of the IT industry certifications earned by Progent's consultants include:
Amazon Certifications
- AWS Certified Solutions Architect - Associate (AWS CSAA)
- AWS Certified Solutions Architect - Professional (AWS CSAP)
- AWS Certified Developer - Associate (AWS CDA)
- AWS Certified Cloud Practitioner
- AWS Certified SysOps Administrator - Associate
- Apple Certified Associate - Mac Integration
- Apple Certified Desktop Technician (ACDT)
- Apple Certified Macintosh Technician (ACMT)
- Apple Certified OS Technician (ACOST)
- Apple Certified Portable Technician (ACPT)
- Apple Certified System Administrator (ACSA)
- Apple Certified Support Professional (ACSP)
- Apple Certified Technical Coordinator (ACTC)
- BlackBerry Certified Support Specialist
- BlackBerry Certified Server Support Specialist
- BlackBerry Certified System Administrator
- BlackBerry Certified Solution Designer
- Cisco CCIE Emeritus Lifetime Certification for Routing and Switching
- Cisco Certified Design Associate (CCDA)
- Cisco Certified Design Professional (CCDP)
- Cisco Certified Entry Networking Technician (CCENT)
- Cisco Certified Internetwork Expert Routing & Switching (CCIE RS)
- Cisco Certified Internetwork Expert Security (CCIE Security)
- Cisco Certified Internetwork Expert Service Provider (CCIE SP)
- Cisco Certified Internetwork Expert Voice (CCIE Voice)
- Cisco Certified Internetwork Professional (CCIP)
- Cisco Certified Network Associate Routing and Switching (CCNA R&S)
- Cisco Certified Network Associate Security (CCNA Security)
- Cisco Certified Network Professional Routing Switching (CCNP RS)
- Cisco Certified Security Professional (CCSP)
- Cisco Certified Systems Instructor (CCSI)
- Cisco Certified Voice Professional (CCVP)
- Cisco Secure PIX Firewall Advanced (CSPFA)
- Cisco Wireless LAN Support Specialist (CWLSS)
- Citrix Certified Administrator (CCA) XenApp
- Citrix Certified Administrator (CCA) XenDesktop
- Citrix Certified Administrator (CCA) XenServer
- Citrix Certified Administrator (CCA) Password Manager
- Citrix Certified Enterprise Administrator (CCEA)
- Citrix Certified Expert - Virtualization (CCE-V)
- Citrix Certified Integration Architect (CCIA) for Virtualization
- Citrix Certified Professional - Networking (CCP - N)
- Citrix Certified Professional - Virtualization (CCP-V)
- Citrix Certified Enterprise Engineer for Virtualization (CCEE) for Virtualization
- Ekahau Certified Survey Engineer - ECSE Design
- Ekahau Certified Survey Engineer - ECSE Advanced
- Ekahau Certified Survey Engineer - ECSE Troubleshooting
- IBM Certified Advanced Technical Expert - IBM System p5 2006
- IBM Certified Application Developer - Lotus Notes and Domino
- IBM Certified Instructor - Lotus Notes and Domino
- IBM Certified System Administrator - Lotus Notes and Domino
- IBM Certified Systems Expert - IBM System p5 Virtualization Technical Support
- IBM eServer Certified Systems Expert - pSeries HACMP for AIX 5L
- Juniper Networks Certified Internet Associate Junos (JNCIA-Junos)
- Juniper Networks Certified Internet Expert Enterprise Routing (JNCIE-ER)
- Juniper Networks Certified Internet Expert M-Series (JNCIE-M)
- Juniper Networks Certified Internet Professional Enterprise Routing and Switching (JNCIP-ENT)
- Juniper Networks Certified Internet Professional Security (JNCIP-SEC)
- Juniper Networks Certified Internet Specialist Enterprise Routing and Switching (JNCIS-ENT)
- Juniper Networks Certified Internet Specialist Security (JNCIS-SEC)
- Azure AI
- Azure Solutions Architect - Associate
- Azure Solutions Architect - Professional
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Fundamentals
- Microsoft 365 Certified: Messaging Administrator Associate
- Microsoft Certified Cybersecurity Architect Expert
- Microsoft Certified Application Developer (MCAD)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional: Database Administrator (MCITP: DBA)
- Microsoft Certified Solutions Associate: Azure (MCSA: Azure)
- Microsoft Certified Solutions Associate: Messaging (MCSA: Messaging)
- Microsoft Certified Solutions Associate: SQL Server (MCSA: SQL Server)
- Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA: Windows server 2012)
- Microsoft Certified Solutions Associate: Windows Server Core (MCSA: Windows Server Core)
- Microsoft Certified IT Professional: Database Administrator (MCITP: Database)
- Microsoft Certified IT Professional: Enterprise Administrator (MCITP: EA)
- Microsoft Certified IT Professional: Server Administrator (MCITP: SA)
- Microsoft Certified Professional Developer (MCPD): Windows Azure Developer
- Microsoft Certified Professional Developer (MCPD): Windows Developer 4
- Microsoft Certified Professional Developer (MCPD): Web Developer 4
- Microsoft Certified Solution Developer (MCSD)
- Microsoft Certified Solutions Expert (MCSE) Private Cloud
- Microsoft Certified Solutions Expert (MCSE) Cloud Platform and Infrastructure Charter Member
- Microsoft Certified Solutions Expert (MCSE) 2016: Cloud Platform and Infrastructure
- Microsoft Certified Solutions Expert (MCSE) 2012: Private Cloud
- Microsoft Certified Solutions Master (MCSM) Data Platform
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Systems Engineer (MCSE 2003)
- Microsoft Certified Systems Engineer (MCSE 2003+Security)
- Microsoft Certified Systems Engineer (MCSE 2003+Messaging)
- Microsoft Certified Systems Engineer (MCSE 2000)
- Microsoft Certified Systems Engineer (MCSE NT)
- Microsoft Certified Technology Specialist (MCTS): Exchange
- Microsoft Certified Technology Specialist (MCTS): Windows Server 2008
- Microsoft Certified Trainer (MCT)
- Microsoft Certified Technology Specialist (MCTS): Windows 7
- Oracle Certified Professional (OCP) certification in Oracle 11g
- Oracle Certified Professional (OCP) certification in Oracle 10g
- Sun Certified Network Administrator in Solaris (SCNA)
- Sun Certified System Administrator for Solaris (SCSA)
- Sun SNIA Certified Systems Engineer (SCSE)
- VMware Certified Advanced Professional 5 - Datacenter Design (VCAP5-DCD)
- VMware Certified Associate - Cloud (VCA-Cloud)
- VMware Certified Associate - Data Center Virtualization (VCA-DCV)
- VMware Double VCP - Data Center Virtualization & Network Virtualization
- VMware Certified Associate - Workforce Mobility (VCA-WM)
- VMware Certified Design Expert (VCDX)
- VMware Certified Professional 5 - Cloud (VCP5-Cloud)
- VMware Certified Professional 6 - Cloud (VCP6-Cloud)
- VMware Certified Professional 6 - Network Virtualization (VMware VCP6-NV)
- VMware Certified Professional 4 - Data Center Virtualization (VCP4-DCV)
- VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)
- VMware Certified Implementation Expert 6 - Network Virtualization (VCIX6-NV)
- VMware Technical Solutions Professional (VTSP)
- Certified Chief Information Security Officer (CCISO)
- Certified Cloud Security Professional (CCSP), ISC
- Certified Ethical Hacker (CEH)
- Certified Information Security Manager (CISM)
- Certified Information Systems Auditor (CISA)
- Certified Information Systems Security Professional (CISSP)
- Certificate of Cloud Security Knowledge (CCSK), CSA
- CISSP-Information Systems Security Architecture Professional (CISSP-ISSAP)
- CISSP-Information Systems Security Engineering Professional (CISSP-ISSEP)
- Certified in Risk and Information Systems Control (CRISC)
- CMMC Registered Practitioner (CMMC RP)
- EC-Council Encryption Specialist (ECES)
- Fortinet Network Security Expert (NSE)
- GIAC Certified Incident Handler (GCIH)
- GIAC Certified Intrusion Analyst (GCIA)
- GIAC Certified Forensic Analyst (GCFA)
- GIAC Network Forensic Analyst (GNFA)
- GIAC Reverse Engineering Malware (GREM)
- GIAC Systems and Network Auditor (GSNA)
- GIAC Web Application Security (GWAS)
- Information Systems Security Architecture Professional (ISSAP)
- NodeZero Certified Operator (NCO)
- NodeZero Certified Seller (NCS)
- Information Systems Security Engineering Professional (ISSEP)
- Palo Alto Networks Certified Cybersecurity Associate (PCCSA)
- Palo Alto Networks Certified Network Security Administrator (PCNSA)
- Palo Alto Networks Certified Network Security Engineer (PCNSE)
- Systems Security Certified Practitioner (SSCP)
- Brocade Certified Network Engineer (BCNE)
- NetApp Certified Data Administrator (NCDA) 7Mode/ClusterMode
- NetApp Certified Implementation Engineer (NCIE) Backup and Recovery specialty
- NetApp Certified Implementation Engineer (NCIE) SAN and Virtualization specialty
- SYMANTEC/VERITAS Storage Foundation 5.0 Certification
- CompTIA Linux+
- Novell: Certified Linux Administrator (CLA 11)
- Novell: Data Center Technical Specialist (DCTS)
- Novel: Certified Novell Administrator (CNA)
- Novel: Certified Novell Engineer (CNE)
- Novell: SUSE 11 Technical Specialist (SUSE 11 Tech Spec)
- Red Hat Certified Engineer (RHCE)
- Red Hat Certified Technician (RHCT)
- Certified Wireless Network Expert (CWNE)
- Certified Wireless Network Administrator (CWNA
- Certified Wireless Network Professional (CWNP)
- Certified Wireless Network Design Professional (CWDP)
- Certified Wireless Network Security Professional (CWSP)
- Certified Wireless Analysis Professional (CWAP)
- Ubiquiti Broadband Wireless Admin (UBWA)
- Ubiquiti Enterprise Wireless Admin (UEWA)
- BluePrism Certified Developer
- UiPath Developer Fundamentals
- 3CX Certified VoIP Engineer
- AllWorx Certified VoIP Engineer
- Altaro VM Backup Certified
- Bloomberg Essentials On Line Training Program (BESS)
- Bloomberg Technology Training Certification (BTTC)
- Brocade Certified Network Engineer (BCNE)
- Check Point Certified Systems Associate (CCSA)
- Check Point Certified Systems Engineer (CCSE)
- Certified Ethical Hacker (CEH)
- CompTIA A+
- CompTIA CTT+
- CompTIA Network+
- CompTIA Security+
- CompTIA Server+
- Certified SonicWall Security Administrator (CSSA)
- Dell Certified Systems Engineer (DCSE)
- Foundry Networks Certified Network Engineer (FNCNE)
- Google Cloud Certified Professional Cloud Architect
- Huawei Certified ICT Professional (HCIP)
- 1E Nomad
- 1E AppClarity
- 1E Shopping
- IT Infrastructure Library V3 Foundation Certification (ITIL V3)
- McAfee Certified Assessment Specialist
- Master Certified Novell Engineer (Master CNE)
- Mulesoft Certified Developer
- Nortel Networks Certified Support Expert (NNCSE)
- Nortel Networks Certified Support Specialist (NNCSS)
- ONF-Certified SDN Associate (OCSA)
- OpenShift Fundamentals
- Rackspace (CloudU)
- SIP School Certified Associate (SSCA)
- Silver Peak eXpert (SPX)
- SolarWinds Certified Professiona (SCP)
- Veeam Certified Engineer (VMCE)
To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
An index of content::
After Hours Technical Support Services Juniper Junos BGT
Juniper Junos os Consulting Services
Progent's Juniper Networks-certified network engineer can assist you to plan and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade efficiently from outdated products to current versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to help you to simplify the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you manage environments that incorporate a mix of Juniper's OS platforms.
Troubleshooting ISA 2004 Firewall
ISA 2004 Firewall Technology Consulting Services
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and support an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, performance and manageability that your company requires.
Urgent Office Word 2021 Technology Professional
Consultants Microsoft 365 Word compatibility
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of economical online support services to help your organization to manage your legacy Microsoft Office Word environment or help you to migrate to a newer version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility problems between various releases of Word, interfacing Office Word with different Office apps like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training customized for individuals or groups.
After Hours Infor SyteLine CloudSuite Database Administration Specialist
Infor SyteLine CloudSuite Customization Professionals
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and distribution companies to manage complicated supply chains and streamline critical processes to get products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from as-needed guidance to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Remote Troubleshooting Online HelpDesk Call Center
Computer Consultant Cisco Help Desk
The Help Desk support delivery model used by Progent's Technical Response Center offers small businesses an affordable option to reliance on independent service individuals by offering extensive expertise shared by numerous support teams, optional round-the-clock availability of emergency assistance, escalation capability to appropriate experts for handling even the most difficult issues, service consistency and reliability, prompt follow through overseen by veteran service managers, a variety of easy-to-use techniques for initiating service tasks, and a high level of progress visibility made possible by trouble ticket updates and accessible through a web portal.
On-site IT Support Cisco CCIE Online
Cisco Remote Access Computer Network Consulting
Progent offers rapid online support from Cisco CCIE networking consultants. Progent's CCIE engineers can connect to your environment via powerful remote diagnostic utilities to deliver quick and economical troubleshooting and repair of critical network infrastructure issues.
Select Topic: