White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 9 of 9

About Progent's Founder
Les Kent has more than three decades of experience as the head of IT integration and development companies. Before founding Progent, Les was President of Allin Corporation, a publicly-traded IT consulting and integration company with offices in four states. Les has been a Microsoft Certified Systems Engineer since 1994 and a software engineer since 1975. As a technical editor of InfoWorld magazine and a member of the magazine's Review Board, Les published 34 reviews and technology articles. The interactive TV system designed by Les and based on Windows and SQL Server has been deployed by the world's leading cruise lines including Carnival, Celebrity, Royal Caribbean, Cunard, and Norwegian. Les also developed the interactive TV systems used in hundreds of hotels worldwide, including the Las Vegas MGM Grand, the world's largest hotel at the time. Les was also the technical architect for the application that won Microsoft's "Best Application of the Year Award" in 1996.

Progent offers fast online access to certified experts for integrating products from all major information technology vendors including Microsoft, Cisco, Apple, VMware, and Oracle. Whether your business is a small office looking for comprehensive IT outsourcing services or a large corporation in need of a reliable co-sourcing partner, Progent has the service delivery model plus the depth and breadth of expertise to provide enterprise-class services at prices small businesses can afford.

If you are interested in using Progent's outsourcing, consulting or support services, call 800-993-9400 or visit Contact Progent.

To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)

An index of content::

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing, distribution and service companies to simplify complicated supply chains and streamline key business processes to get products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that can range from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces powerful new features as well as a redesigned structure. These improvements affect key IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange 2013.

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  • ProSight Virtual Hosting Consulting
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    Progent's ProSight Virtual hosting services offer small businesses a variety of advantages such as reduced capital expenditures, savings on operational costs, better management focus, enterprise-class security, greater fault tolerance, and regulatory compliance.

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  • Cisco Certified Experts Small Business APs Network Consulting
    Small Business 100 Access Point Online Support

    Cisco's Small Business family of access points are Linux-based devices engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or onsite configuration and troubleshooting support to assist your organization to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP deployments of any size or topology.

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  • Technology Consultants Cisco Planning
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    Progent can provide rapid online access to Cisco CCIE networking consultants. Progent's CCIE engineers can link to your environment via advanced remote diagnostic tools to deliver quick and affordable troubleshooting and repair of urgent network problems.

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  • Mac Phone-based Consultants
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    Progent offers nationwide remote help and troubleshooting services for companies who run Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's engineers can provide Apple macOS and OS X clients a range of IT services including desktop assistance, migration to the most recent version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and Apple iPad support, or moving to iCloud. Online IT help provides optimum return for your information technology dollar by extending client productivity and limiting the time charged for network repair services. Advanced remote support utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone help and online network analysis. Progent can make available Cisco CCIE network experts and CISA certified security specialists to assist with the most difficult network issues.

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  • 24-7 Computer Consultant Online Cisco Certified CCIE
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    Progent's CCIE-certified networking experts have extensive experience helping ISPs to architect, deploy, administer, tune, and troubleshoot high-availability, scalable network solutions suitable for public networks.

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  • Professional Exchange Server 2010 Migration Specialist Exchange Upgrade

  • Windows and Solaris Online Troubleshooting
    Windows and Solaris Integration Support

    Progent's UNIX platform support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single source to help you create and manage a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • QTS/Herakles Data Center Consultant Services QTS Internet Data Center Engineer
  • IT Outsourcing Example White Paper
  • RIM BlackBerry Computer Installation Cabo Frio, Rio de Janeiro BlackBerry Exchange Computer Support Cabo Frio
  • Remote Support Honolulu, Hawaii CCIE Expert Certified Honolulu, Hawaii System Consulting Services
  • Santa Cruz California Santa Cruz At Home Workers Support Consulting Services Work at Home Employees Santa Cruz Expertise - Integration Consulting and Support Services Santa Cruz California
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  • Symantec Firewall Security Firm Symantec VPN information Systems Audit
  • Whitepaper Advantages of IT Outsourcing
  • Top Quality Teleworkers Baltimore Consulting and Support Services - Network Security Solutions Consulting Experts Baltimore Towson Top Remote Workforce Consulting Services nearby Baltimore - Cybersecurity Systems Consulting
  • Top Ranked Branch Offices Online Technical Support Cisco and Microsoft Certified Branch Location Consulting Services
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  • Remote Technical Support Windows and Linux
    Open Now Linux, Windows Specialists

    If your office network combines Linux-based products platforms with Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high availability, superior performance, and strong security. Progent's Linux and Windows coexistence support services feature network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Helpdesk services.

  • Ubuntu Linux, Solaris, UNIX On-site Support Cheyenne, Wyoming Cheyenne, WY Debian Linux, Solaris, UNIX Computer Consultant

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