Progent's IT Consulting and Support Services
Network Support Outsourcing and Co-sourcing Report
IT Outsourcing and Co-sourcing Benefits — Section 9 of 9
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 9 of 9
About Progent's Founder
Les Kent has more than three decades of experience as the head of IT integration and development companies. Before founding Progent, Les was President of Allin Corporation, a publicly-traded IT consulting and integration company with offices in four states. Les has been a Microsoft Certified Systems Engineer since 1994 and a software engineer since 1975. As a technical editor of InfoWorld magazine and a member of the magazine's Review Board, Les published 34 reviews and technology articles. The interactive TV system designed by Les and based on Windows and SQL Server has been deployed by the world's leading cruise lines including Carnival, Celebrity, Royal Caribbean, Cunard, and Norwegian. Les also developed the interactive TV systems used in hundreds of hotels worldwide, including the Las Vegas MGM Grand, the world's largest hotel at the time. Les was also the technical architect for the application that won Microsoft's "Best Application of the Year Award" in 1996.
Conclusion
Progent offers fast online access to certified experts for integrating products from all major information technology vendors including Microsoft, Cisco, Apple, VMware, and Oracle. Whether your business is a small office looking for comprehensive IT outsourcing services or a large corporation in need of a reliable co-sourcing partner, Progent has the service delivery model plus the depth and breadth of expertise to provide enterprise-class services at prices small businesses can afford.
To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
An index of content::
Microsoft Exchange Server 2016 Migration Planning Remote Technical Support
24-Hour Microsoft Exchange 2016 Migration Planning On-site Technical Support
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Infor SyteLine CloudSuite Consult
Infor SyteLine CloudSuite Web Site Integration Professionals
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing, distribution and service companies to simplify complicated supply chains and streamline key business processes to get products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that can range from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Cisco Management Network Design Consultant
Cisco Certified CCIE Computer Consultation
Progent's Cisco CCIE-certified networking experts have extensive background assisting ISPs to architect, deploy, manage, tune, and troubleshoot fault-tolerant, scalable connectivity environments appropriate for shared public networks.
NetApp MetroCluster Switchover Specialists
NetApp MetroCluster Synchronous Replication Engineer
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 185 miles (300km) apart. Progent's team of veteran network experts can help you to plan, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering help with procedures such as assigning disk pools, determining plexes layout, setting up volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery solution to show compliance with industry standards and government requirements.
Exchange 2013 eDiscovery Remote Support Services
Exchange 2013 Integration Remote Support Services
Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange 2010 and introduces powerful new features as well as a redesigned structure. These improvements affect key IT areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange 2013.
ProSight Virtual Hosting Consulting
Emergency ProSight Virtual Server Private Cloud Hosting Engineers
Progent's ProSight Virtual hosting services offer small businesses a variety of advantages such as reduced capital expenditures, savings on operational costs, better management focus, enterprise-class security, greater fault tolerance, and regulatory compliance.
Cisco Certified Experts Small Business APs Network Consulting
Small Business 100 Access Point Online Support
Cisco's Small Business family of access points are Linux-based devices engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or onsite configuration and troubleshooting support to assist your organization to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP deployments of any size or topology.
Technology Consultants Cisco Planning
Top Network Support Service Cisco Certified CCIE
Progent can provide rapid online access to Cisco CCIE networking consultants. Progent's CCIE engineers can link to your environment via advanced remote diagnostic tools to deliver quick and affordable troubleshooting and repair of urgent network problems.
Mac Phone-based Consultants
OS X Online Consulting
Progent offers nationwide remote help and troubleshooting services for companies who run Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's engineers can provide Apple macOS and OS X clients a range of IT services including desktop assistance, migration to the most recent version of macOS from other earlier versions of macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and Apple iPad support, or moving to iCloud. Online IT help provides optimum return for your information technology dollar by extending client productivity and limiting the time charged for network repair services. Advanced remote support utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone help and online network analysis. Progent can make available Cisco CCIE network experts and CISA certified security specialists to assist with the most difficult network issues.
24-7 Computer Consultant Online Cisco Certified CCIE
Cisco VoIP Network Recovery
Progent's CCIE-certified networking experts have extensive experience helping ISPs to architect, deploy, administer, tune, and troubleshoot high-availability, scalable network solutions suitable for public networks.
Windows and Solaris Online Troubleshooting
Windows and Solaris Integration Support
Progent's UNIX platform support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient single source to help you create and manage a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Remote Technical Support Windows and Linux
Open Now Linux, Windows Specialists
If your office network combines Linux-based products platforms with Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high availability, superior performance, and strong security. Progent's Linux and Windows coexistence support services feature network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Helpdesk services.
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