Progent's Computer Consulting and Troubleshooting Services
Network Support Outsourcing and Co-sourcing Report IT Outsourcing and Co-sourcing Advantages — Part 9 of 9
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 9 of 9
About Progent's Founder
Les Kent has more than three decades of experience as the head of IT integration and development companies. Before founding Progent, Les was President of Allin Corporation, a publicly-traded IT consulting and integration company with offices in four states. Les has been a Microsoft Certified Systems Engineer since 1994 and a software engineer since 1975. As a technical editor of InfoWorld magazine and a member of the magazine's Review Board, Les published 34 reviews and technology articles. The interactive TV system designed by Les and based on Windows and SQL Server has been deployed by the world's leading cruise lines including Carnival, Celebrity, Royal Caribbean, Cunard, and Norwegian. Les also developed the interactive TV systems used in hundreds of hotels worldwide, including the Las Vegas MGM Grand, the world's largest hotel at the time. Les was also the technical architect for the application that won Microsoft's "Best Application of the Year Award" in 1996.
Conclusion
Progent offers fast online access to certified experts for integrating products from all major information technology vendors including Microsoft, Cisco, Apple, VMware, and Oracle. Whether your business is a small office looking for comprehensive IT outsourcing services or a large corporation in need of a reliable co-sourcing partner, Progent has the service delivery model plus the depth and breadth of expertise to provide enterprise-class services at prices small businesses can afford.
To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
An index of content::
Microsoft Project Server Workflow Instruction
Microsoft Project Server Scheduling Consultant Services
Progent's Microsoft engineers offer advanced expertise in implementing, operating and troubleshooting any edition of Microsoft Project Server and can provide a broad variety of cost-effective remote support services based on proven best practices to help businesses of all sizes to get all the advantages of this leading platform. Support services available from Progent include system design, installation and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Postini Support
Anti-Spam Installation support
Email Guard by Postini provides constantly upgraded spam and virus blocking, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to qualify for a regular Postini license, you can still have access to Postini’s Perimeter Management services via Progent’s E-Mail Guard anti-spam and antivirus service program. Progent’s expert e-mail protection consultants can help you develop an email security plan that features spam filtering and virus defense services and processes.
Linux Online Consultant Services
Urgent Solaris Online Remote Support
Progent provides national online help and consulting services for companies that operate Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft technology. Remote technical support provides optimum leverage for your information technology budget by protecting user efficiency and shortening the hours billed for computer repair services. Advanced online support tools and experienced technicians and engineers allow Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of phone support and online connectivity. Progent can make available Cisco CCIE network engineers and CISSP and ISSAP premier security specialists to assist you with the most difficult system problems.
Nexus 6000 Switch Support Outsourcing
Biggest Nexus Switch OTV Remote Troubleshooting
Nexus switches are engineered to deliver the performance, scale, uptime, cloud readiness, density, data protection and ease of management required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite consulting and troubleshooting services to assist your business to plan an efficient network topology, build pilot systems to confirm your network design, install and configure Nexus switches, create and enforce effective policies, perform security and compliance tests, configure advanced monitoring and alert systems, fully utilize resources through virtualization, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and set up the powerful zero-downtime features available for Cisco's Nexus family of switches. Progent can also help your business to upgrade efficiently from legacy Nexus models or Cisco Catalyst switches to current Nexus switches.
WatchGuard Firebox T70 Firewall Security Audits
WatchGuard Firebox M570 Firewall Security Companies
Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Extended Call Desk Integration Support
Help Desk Sharing Computer Consultants
Progent's Microsoft authorized Consultants provide several ways to help mid-size and large organizations develop a cost-effective and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations analyze the various high-quality Help Desk software packages available and decide which packages might be excessively costly, miss key functions, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their in-house Help Desk staff for occasional tasks or to fill in for absent or indisposed workers.
ProSight ESP Endpoint Security Network Consultant
Immediate Signature-based Virus Protection Onsite Technical Support
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware.
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